Where is Humana Corporate office Headquarters

Humana Headquarters Address and Contact

Humana logo
  • Address: 5200 Southpoint Dr, Louisville, KY 40229, USA

  • Phone Number:
    +1 502-563-1364

  • Fax Number: N/A

  • Email: N/A

  • Number of Employees: 50,000

  • Established: 1961

  • Founder: Wendell Cherry & David A. Jones, Sr.

  • Key People: Kurt J. Hilzinger (Chairman)

Humana Headquarters Location & Directions

Humana Headquarters Executive Team

Name

Title

Bruce Dale Broussard

President, CEO & Director

Brian Andrew Kane

Senior VP & CFO

Paul Kraemer

Chief Executive Officer of Humana East Region Employer Group Segment

About Humana, History and Headquarters Information

History

Humana was founded in the year 1961. The company has been active for almost 58 years now. The founder of the company was Wendell Cherry and David A Jones Sr. The two co-founders had established a nursing home in the year 1961. The former name of the company was Extendicare Incorporated, which had become the largest nursing home company during the year 1968. But, in the year 1972, Jones and Cherry had sold the nursing home chain, in order to purchase hospitals. In the year 1974, the partners had changed the corporate name to Humana Incorporated. The company had grown up in the following years, both by business and in the year 1978 through the acquisition of American Medicorp – which helped in doubling the company’s size and growing into the world’s largest hospital company during the 1980s. Also, during this period, the company had developed the double corridor model for hospital construction as well.

Then in the year 1993, the company had become the largest hospital operator in the country, owning almost 77 hospitals. Humana executives spun off hospital operations from health insurance operations in order to create Galen Health Care. The following year the company had sold the 73 hospitals of Galen Health Care to Nashville-based Columbia Hospital Corporation of America, for an amount of almost $3.4 billion. In the year 2005, the company had entered into a business partnership with Virgin Group, thereby offering financial incentives to members for healthy behaviours as well, such as regular exercise. The following year, The Centers for Disease Control and Prevention and Humana collaborated together in order to expand on the traditional private-sector path, to population health management. As of the year 2006, Humana launched an education campaign to market Medicare Advantage and Prescription Drug Plans nationwide, for Medicare-eligible consumers. The same year, the company had launched RightSource, which was a national mail-order retail pharmacy business. In the year 2010, the company had bought over a Texas-based company named Concentra, for $790 million, effectively returning to health care services. During the year 2011, the company had announced that it would be using mobileStorm in order to transmit protected health information to all its patients. As of the year 2015, the company had announced the sale of Concentra to private equity firm named, Welsh, Carson, Anderson & Stowe and Select Medical Holdings Corporation, for about $1 billion. As of the year 2018, the company had joined two private equity firms in the acquisition of Kindred Healthcare. The deal provided Humana with a 40 per cent stake in the company’s home health, hospital and community care businesses, for approximately $800 million as well. The headquarters of the company is based in 500 W Main Street. The name of the place is Louisville, while the name of the state is Kentucky, USA. The pin code of the area is 40202.

About

Humana is an American company that operates via three segments in the healthcare market, via local healthcare, group healthcare and also other types of healthcare services as well. The current CEO of the company is Bruce D Broussard. As of the year 2018, the number of employees working at the company is more than 41,000. The amount of revenue generated by the company, as of the year 2013, is more than $41.3 billion. The company is ranked at 56 places in the Fortune 500 companies list.

Services

The primary services provided by the company include allowing customers to obtain the various kinds of healthcare services offered by the company itself. The company helps in serving senior citizens, families, military members, self-employed individuals, etcetera. The company is committed towards the offering of health as well as wellness services too.

Humana Headquarters Photos

  • C spencer says:

    I’m more than 3/5th of a person. I’m a retired Army Female Veteran who is being made to participate in a study with A Million Veteran Program. TriCare/Humana fort Jackson is taking my medical records and releasing them to DORN VA with out my consent. I’m paying premiums but am locked out of my TriCare/Humana Account. Fort Jackson says there are no representatives there on base. You’re taking my money but I don’t have a physical human being I can speak with. This is like taxiation without representation. Request help

  • this writer along with all the others complaining about your company says:

    This sounds like a company on the skids but should be disbanded. ALL THESE COMMENTS NEED TO GO PUBLIC, WHICH WOULD BE OFF THIS SITE ANDA SITE WHERE EVERYONE GOES INSTEAD. I THANK GOD I DIDN’T SWITCH WHEN THEY CALLED BE CAUSE I LOVE MY INSURANCE COMPANY AND WILL NEVER, EVER SWITCH MUCH LESS TO THIS COMPANY AFTER READING ALL YOU COMMENTS. A GREAT BIG THANK YOU TO ALL WHO WROTE AND WHAT THEY WROTE ON THIS WEBSITE. THANK YOU THANK YOU

  • this writer along with all the others complaining about your company says:

    WOW am I glad I didn’t sign up for THIS COMPANY…..MY STORY GOES LIKE THIS.
    I get a call from Humana wanting me to switch to their company BUT I DID NOT DO IT, I stayed with the company I’ve had for years. WELL, someone in Human decided that was not a good enough reason to NOT switch, SO IMAGINE MY SURPRISE THIS EVENING when opening my mail to find out THEY SWITCHED ME, ALL BY THEIR LITTLE SELVES, AND THIS IS THE SECOND YEAR IN A ROW THEY HAVE DONE THIS TO ME. SO GUESS WHO IS GOING TO GET REPORTED TO THE FRAUD HOTLINE THIS YEAR? YUP YOU GUESSED IT, HUMANA. THE NUMBER TO CALL IS 800-633-4227. After reading everyone elses comments here’s the number to complain, which will get you more notice then writing here. I wish every one good luck, the number is again 800-633-4227. I wish everyone good luck. A member of Highmark BC/BS..

  • Sharron Mccartney says:

    Centerwell pharmacy should be shut down 👇. Worst pharmacy ever. They will let you die before sending you your medication. I do not know how they get away with this behavior.

  • Laura Carabello says:

    What happened to Jodie Carter who was the Humana representative in CT? Doctors in CT have no one to contact regarding participation with Humana MEdicare Advantage plan….and nobody from Humana even cares to answer my calls????? Jodie Carter’s email was shut down so I guess she is no longer employed.

  • Barry says:

    Your master care of South Carolina that provide rides for Medicare patients are terrible. They are known in upstate by patients and doctors alike as a joke for a service. I’ve been canceled for a ride three times in a row without even a courtesy call on their part. I can’t begin to tell you all the problems I’ve had with them on the phone. I believe it’s because they’re the only one in this area that provides this service so they can do as they please and they do that. I switched insurance because they had this service. I will be switching back next year to any other company. Mastercare who subs from Humana is a joke.

  • Beckie says:

    Oh! Why was my comment deleted? Because I am from a provider’s office? I am looking for assistance on returning money (an overpayment) to Humana. No one can help, no one in customer service, no one in the corporate office (there is actually no one in the corporate office – it’s unmanned). I spent over 1 1/2 hours on the phone yesterday trying to return money.

  • Beckie B says:

    I am a dental provider office trying to return an overpayment for services. For over an hour I was passed from one place to another to no avail. No one was able to tell me how to return an overpayment to Humana, no one would transfer me to the United States, no one would let me speak to a supervisor, and last but not least, I could not EVEN get anyone to help me in the corporate offices in Kentucky. What a sad day for corporate America. Terrible customer service!! Because Humana is incapable of resolving this issue, I will do what I feel is a correct way to return the overpayment, with lots of documentation, of course. After this is done, WE will no longer file Humana claims for any clients of Humana. We will let our patients know the reason behind this as well.

  • Karen Bankster says:

    Where can I leave a good report about someone that helped me by phone that went far and above what his job is and I would really like to Pat him on the back to his boss

  • Allene P Henderson says:

    Hello, I thought I had been a member since Nov. 14, 2021. Until I call Humana today, I was robbed by the company due to the policy. First of all, I was told when I switch from my other Insurance Co. that I would receive an over the counter wellness card that I could use just like I have always done. But your Company never sent me a card for 3 quarters, I never received anything but letters/book informing me of changes. I have waited and waited, unfortunately after I call I find out, WOW, I have missed receiving not one, not two but three amounts of $125.00 I’m which I was doe. Another shocker was because of the area I live in I can not receive a card in which I can go shopping where I choose to. I feel deprive and restricted. I was never informed of that they wouldn’t send me an over the counter wellness card and I had to shop on line only…

  • Ronnie Theus says:

    Wife needs stints put in but humana never saw her and says she does not need them. She can barely walk 50 feet and out of breath. Humana denies claim

  • Robert Johnson says:

    When will they STOP calling me. I tried to let their pharmacy price out my meds but, they do not take my Co-Pay insurance and I would have to be paying ‘out-of-pocket’ if I get some of my meds from Humana. I have been receiving phone calls for two (2) months relentlessly, 2-3 calls per day, – all labeled ‘Spam Risk’.
    I feel if a company can’t identify themselves, they are not worth the money they are receiving for the premiums they are charging. I have asked no less that ten (10) times for them to stop calling me about this matter but, they continue, they do not care about their clients, they only want the damn money – the worst customer service from any insurance company I have ever encountered – I process claims for my office for many different insurance companies – Humana is the worst.

  • Joe Hodges says:

    I have an International trip planned for May 24th. To enter customs in Manila, I have to show I have $35,000 coverage due to Covid 19. I have Humana Plan F coverage. My case number is 1000288469428 dated April 13th.

    On April 13, I requested proof that I have emergency coverage for international travel. I cannot find a copy of my policy which shows that I have $50,000 emergency coverage when traveling Internationally. You pay 80%, I pay 20%, with a $250 deductible. I need this information before I can get into the country.

    If you look at the case number above and look up my phone conversations with your representatives you will see I have spent hours trying to get a copy of my policy. After being told it was in the mail and would take two weeks before I can get it. I am still waiting! I must have this information before we leave on the trip. I am concerned that it was never sent.

    I tried to pull my account myself, in hope of being able to make a picture of the cover of my policy and the short paragraph stating I have the insurance. However, it had been too long since I have logged in and I was told I had to reset my password. I tried several time and the computer shut me down. I called and asked for help and was told that a ticket was sent to your tech department.

    All I need is proof I have the $50,000 coverage with something with Humana’s name and my Humana ID.
    Could you please help me!

    Thanks

    Joe Hodges

  • Sharee Campbell says:

    Worst Medicare insurance in the world. I will never recommend to my patients. No indication on insurance cards whether or not a referral to see specialist is required. Cant understand the reps form the Phillipines and they often give wrong info. Do not sign up!!!

  • Jeff says:

    They have the worst customer service and they lie and they don’t follow their insurance policies

    • Robert Johnson says:

      Absolutely, I have been getting calls from them every day labeled ‘SPAM’ and they are wanting me to transfer my meds to them but, their cost is worse.

  • Pissed says:

    Do not use!! These people do not care about the customer! I have been asking for three months to be left alone because I am in the process of moving. They don’t care. Getting to the executive offices is impossible, they hide from the customers because they know that are only in it for the money!!!!!

  • Wayne Todd says:

    Humana mail order pharmacy and Humana Medicare is absolutely the worst insurance company in the world they do not listen and always just telling you lies to get you off the phone when they are not doing anything at all to help you

  • Melissa says:

    How do you get through to someone in Human Resources. I need to verify employment, for a potential employee for my company.

  • ROBERT W TULLOCK says:

    Humana phone number is no good. The only people you can talk to is someone overseas who wants your date of birth, social security number, and other private information. I will not speak to someone outside of the USA

  • Paul Saia says:

    Need to talk to a general manager ASAP the person who signed me up for my health insurance just made up a name of my primary care doctor he never even asked me for the name of my primary care doctor
    now I have appointment today and I can not see my doctor he must be fired I should take him to court.
    Thank you.

    Paul Saia. H68079023
    prsaia1969@gmail.com to

  • Paul Saia says:

    To the board of directors I have a $64000 question for you why is it with Humana health insurance I need to give a 3 days notice for medical transportation when many times you use Lyft or Uber for medical transportation

    Because many times when I call my doctor and tell him or her my problem they want to see me right away the very next day BUT NO HAVE TO TELL THEM I CAN NOT SEE THEM FOR THREE DAYS DO YOU KNOW HOW STUPID THAT SOUNDS ? BECAUSE A DOCTOR IS A LOT MORE IMPORTANT THAN A DRIVER AND AS I SAID MANY TIMES YOU USE EITHER LYFT OR UBER ANYWAY SORRY BUT IT JUST DOSE NOT MAKE ANY SENSE

    Know I need to talk to someone Board of detector spell check office ASAP about another matter that happened to me the other day

    I REALLY MUST SPEAK WITH A HIGH LEAVAL MANAGER ASAP ABOUT SOMETHING THAT HAPPEND TO ME FRIDAY

    Thank you

    Paul Saia prsaia1969@gmail.com

    808 313 9366

    Kk

  • Emily Warzycki says:

    Friend wanted insulin expedited yet two days later process had not started! Individual that answered the phone said that if doctor called the local pharmacy prescription would be available. spent 30 minute on phone to doctors office and was told to have pharmacy call. Did so. The next day the pharmacist said that the individual from Humana refused to override. My friend had no more insulin. I got on the phone and talked to four people before some one said that they could authorize the prescription. I said I would take the phone to the pharmacist so that she could hear it. At that point the pharmacist said she could not touch my phone yet the order was coming through from Humana. This was unbelievable that insulin was being with held or delayed.

  • Marcus says:

    Write your comments on yelp and all other social media. Your comments here don’t do any good for you or anyone else. Humana is run by crooks.

  • wsalter pugh says:

    starr Ibelieveit theyare terrible this web siteis as phonyas the hunanawebsite I have trired for three days toget on my accountbut no use. Ihopetoget a reply from this/

  • STAR ROBINSON says:

    HORRIBLE!!! TRAINED TO LIE. FRAUD GOING ON HERE

  • Sydel Samanowitz says:

    Humana has got to be the worse company it weeks and still waiting for refund from via benefits paid in April want to pay May waiting for funding they need to close your doors shut you down i am looking for a different company i was told from people you will have problems the worse company

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