Where is Hughesnet Corporate office Headquarters

Hughesnet Headquarters Address and Contact

Hughesnet logo
  • Address: 11717 Exploration Lane, Germantown, MD 20876, USA
  • Phone Number: +1 301-428-5500
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees: 8,000
  • Established: 1971
  • Founder: N/A
  • Key People: Pradman Kaul (Chairman, President and CEO)

Hughesnet Headquarters Location & Directions

Hughesnet Headquarters Executive Team

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About Hughesnet, History and Headquarters Information


Hughesnet Headquarters Photos

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  • Sherryl says:

    I will add my voice to the apparently unending list of complaints against this company. Our bill has been wrong for the past three months and I have spent a total of 4+ hours on the phone (mostly on hold, listening to the same music over and over and over) trying to resolve this and other issues. Now they tell me they can’t refund the overcharge on my bill till the next billing cycle, a month away. I agree with the rest, don’t use this company. They are consummate scammers!!!

     
  • JayRay says:

    To keep them from taking money out of your bank call your bank and have them to stop payment on HughesNet

     
  • Judi says:

    We are selling our vacation home where we use Hughes Net for Internet and WiFi. I called customer service to find out what to do with our modem and how to cancel our service. I was on hold for 45 minutes. The person who answered said I had to talk to someone else, he’d connect me. Again I waited for over 35 minutes and then the line was disconnected.
    After reading the comments below about Hughes continuing to bill when they wanted to end service, I’m extremely concerned the same thing might happen to me.
    I will try calling one more time tomorrow. But I am not a happy camper and will certainly NEVER suggest anyone use Hughes.
    I’d be glad to join the class action suit too!!

     
  • Kiesha says:

    Have anyone got a positive outcome after there complaint with this Hughenet Company..I payed my bill on March 3rd of 36.60 due to credits applied. A new billed generated on the 7th on the 17th I called to make a payment and they stated I owe 86.20 due to a reversal payment from my bank..I called to verify payment with my bank and they stated that the payment came out via debt card with a confirmation number. I provided the confirmation number to the customer service rep but he didn’t acknowledge that they were wrong but stated that they will Credit my account the 25 dollars..But that’s not all on March 3rd the previous manager gave me a 30 dollor credit for three months due to incontinence issues and ongoing problems with this account/company..Note that the attached 25 dollars kicked this credit out and they want honor the previous credit..They want admitt that they were in error and want me to pay full price before applying the credit..I told them I was canceling the service and they transferred me to DISH..WHAT

     
  • steven graham says:

    customer service is uniformed and has been of no help

     
  • Not going to be a victim of robbery says:

    WARNING:
    NEVER EVER EVER USE HughesNet!!!
    Not only does their customer service suck, but we just found out they robbed us by taking more monies out of the account than they should have…
    Guess we’ll be spending more money in a court room & pressing charges for the fraud & theft by their installer/salesmen…
    They had no problem taking the money for a service we couldn’t even use… They did offer to give some of it back…
    Well, that wont work

     
  • Etta jones says:

    I have tried several times to get my issues fixed. I have talked to your technical personnel and told them my problems and they have said I had no problems. They made the mistakes but refuse to acknowledge they made them. They are saying now if I want help I have to pay for it. This is very sorry work ethics. I made a promise and I usually try to keep my promised a big company should try to keep theirs. If you look me up you will see i am an elderly person on a fixed budget. If you can’t fix this please let me know so I know you don’t care and our contract is broken and I can go to another company. Etta Jones this is not my email because of your tech support did not do as they promised

     
  • Leslie Cameron says:

    Hughesnet ran my credit without authorization as I was browsing plans for my grandchildren. Equifax sent me an email less than 8 hours later to inform me that a hard inquiry had been made from Hughesnet. This was not authorized and my SSN was NOT provided. This dumped my credit rating by 88 points and I am very angry. I left a message to corporate. I called a local store which told me that only Equifax could remove it and equifax told me only Hughesnet could remove the inquiry that was NEVER authorized. Please help me to find a resolution. SOMEBODY.

     
  • david johnson says:

    hughesnetworking systems are ripping people off of their hard earned money. and holding their credit cards hostage knowing that the payment was received by the consumers. and their are all kinds of hidden fees that hughes net is not telling the consumers about.

     
  • Denise L Padgett says:

    ATTENTION PRADMAN KAUL AND ADRIAN MORRIS!!!
    YA’LL FAMILIAR WITH USC TITLE 15, CHAPTER 2, SUBCHAPTER 1- FEDERAL TRADE COMMISION , SUBSECTION 45b(d)(1) ENFORCEMENT BY COMMISSION, (1)UNFAIR OR DECEPTIVE ACTS OR PRACTICES???

    USC 15 57a(a)(1)(B) AND USC 15 45(a)(2)- FROM THE FEDERAL TRADE COMMISSIONS ACT??

    IF NOT, YA’LL ABOUT TO!!!

    I’VE HAD YA’LL’S SERVICE SINCE FEB OF THIS YEAR(2019). WAS SOLD TO ME DECEPTIVELY, TELLING ME THAT YA’LL’S SERVICE WAS UNLIMITED DATA WITH NO CAPS. TO THEN SELL ME 20MB A MONTH OF DATA, SAYING THAT IT WOULD BE MORE THAN ENOUGH…..THAT LASTED LESS THAN 1 WEEK,TO NOW HAVING 50MB A MONTH OF DATA, PAYING $178.00 A MTH. TO GET ONLY 2 WEEKS AT THE MOST OF SERVICE BEFORE IT CUTS BACK DOWN TO THE UNDER 3MBPS OF SPEED!!! I HAVE NOT SEEN THE 25MBPS OF SERVICE THAT IS …..LARGELY AND LOUDLY PLASTERED, ON YA’LL’S FRONT ADVERTISEMENT PAGE……..EVER!!! I HAD BARELY 10MBPS OF SPEED IN FEB AND SMALL PART OF MARCH. I AVERAGE,……AND I USE YA’LL’S LITTLE HANDY DANDY SPEED TEST ON YA’LL’S CUSTOMER WEBSITE PAGE……1.28 TO 1.35…OF DOWNLOAD SPEED……AND .28 TO .35………OF ……UPLOAD SPEED………..AND I CHECK IT DAILY.

    WE ENTERED INTO A BUSINESS CONTRACT, THAT YA’LL…GET YOUR EVERY LAST RED CENT FROM ME, MONTHLY, FOR ME TO GET…………….NOT…..WHAT…….WAS………..AGREED……..UPON….FOR THE SERVICE FEE, MONTHLY!!!

    ****THAT IS CALLED BREACH OF CONTRACT IN THE LEGAL WORLD, AND FRAUD UNDER DECEPTIVE BUSINESS PRACTICES****

    I HAVE REPORTED THIS………..SEVERAL TIMES…….TO BE TOLD, “IT’S THE WEATHER…..SORRY FOR THE……INCONVENIENCE….OUR SYSTEM IS DOWN……SATELLITE IS EXPERIENCING TECHNICAL PROBLEMS IN IT’S ORBIT…..HIGH VOLUME TRAFFIC”………YA KNOW…..EVERY BULLSHIT EXCUSE YA’LL HAVE TRAINED YOUR CSR’S AND SUPERVISORS TO VOMIT UP, JUST TO BANDAID A SITUATION AND GET THE CUSTOMER OFF THE PHONE AND SHUT THE HELL UP….FOR THE MOMENT!!

    YA’LL EXPECT EVERY PENNY OF YOUR MONTHLY SERVICE FEE, OR YOU’LL DISCONNECT SERVICE……WELL…..IN THE LEGAL WORLD………THAT’S AN EXPECTATION THAT GOES BOTH WAYS, AND THERE ARE FEDERAL CONSUMER LAWS THAT GOVERN THAT CONSUMER RIGHT AND EXPECTATION!!!

    CONSIDER YOURSELVES…………..
    OFFICIALLY NOTIFIED OF FORTHCOMING SUIT FOR FRAUD AND DAMAGES!!!

    I AM BEYOND DONE WITH THE LIES AND BLAH, BLAH, BLAH NICEY NICETIES!!!

     
    • Julie Frohner says:

      I can’t THANK YOU enough for this comment. I’ve had the same issues with HughesNet and I’ve only had them for 6 weeks (12/21/19). I have the 20MB plan with NO computers or TV’s hooked up. Only 2 smartphones using WiFi, and 4 days into a new month and HALF of my data is already gone. 25mbs speeds? What speeds? 99.9% of our content is always buffering. We live in a 5th wheel RV, so we are NEVER more than 10ft from the modem and not more than 25ft from the dish. I was forced to move 1 week ago due to catastrophic failures at the place I was at. I called CS and was told there was a $400 fee for breaking the contract BUT they could offer to suspend the account for 6 months and not charge me. They said they didn’t want to remove the dish and didn’t want me to send back the modem. Oh how nice, but what if after 6 months I still can’t use the service? Oh, there would still be the $400 fee. Ummm how about NO! Why should I be charged for breaking a contract now or in 6 months for a service I couldn’t even use on day ONE and CSR’s/supervisor’s that are as useless as nuts on a dog?

      Is there a class action lawsuit going on? Because I would really like to join it.

       
    • Daniel A Reuther says:

      please let me know how to join class-action suit
      [email protected]

       
      • Robert says:

        If you find out the information for the class action suit please let me know. They have ripped me off and I has had to close my bank accounts because they are still charging me even though I do not have their service and they won’t stop. [email protected]

         
  • Kathryn Mitchell says:

    I have had your WiFi sense Sept. It has never worked well. I have called many, many times and received many promises. None have changed the problem. Today someone was scheduled to come and move my dome to face and new tower between 8am and 11am. No one came. When I called at 11am to see what the problem was, I was told that a Technician came to my house at around 8am. This was not true. I was sitting in my living room waiting for them. I was then told that they would not be coming today and would have to reschedule. To say I was upset is an understatement. I called the Corporate Office. I was told they could not help me. I called the Technician office again and was told that they did not know they were to move the dome to a new tower. I have two different case number and have talked to countless people and no one in your company can do more than talk a good story. I just want the WiFi( I am paying for) to work all of the time, not just now then. I read about booster which I know your company has. I was told they would not work for me. I was told that they can not move the dome off my roof and not my yard on Thursday or Fri. by the Technician at the last visit. I am writing this letter in hopes that someone has the power to resolve this endless problem. I has tried to get in contact with Mr. Kaul the CEO but was not allowed to talk to him.If this problem is not resolved asap I will find a way to contact him.

     
  • david johnson says:

    I have been part of this company for a while I am a customer and this company really believes in ripping people off like myself and this company has been doing this for a while now threats has been made to me about terminating my service .I am being charged over draft fees by my bank due to you all company.

     
  • Amber says:

    I wish I was able to give Hughesnet 0 stars. Worst experience with a company I have ever had. I did an early termination and asked that they take my credit card info off file and send me a paper bill for the early termination. They decided to keep my CC info on file and charge my account $200. When I called to have the money credited back to my account since this was an unauthorized purchase and I had more important bills that needed to be paid first I was told there was nothing they could do and they would not return the money.

     
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