Where Is Hilton Hotels Corporate Office Headquarters

Kurt Russell from Embassy Suites Airport North Atlanta threaten me, fired, and said harassing comments. While the GM, Sales Rep and Front Desk Manager and Agents watched. He’s not a person that should be in leadership to lead such amazing company. Like Hilton.

I have stayed here with my family several times in the past months. I seen three managers that are running this hotel in the ground. I watched them talk about guest. Disrespect other employees simple Disrespect. I have asked. All of there names individually. Contact me if you would like to know. If you sit back. You can hear everything going on. Somebody. Stealing. And management looking for someone to blame. Lots of problems with management. Here. Send undercover guest. And you will find out why everytime. I come here there are new faces. But the same. Rude management. There are a few hard workers there. Indeed. But they won’t be there long because of management I even called. To try to make a complaint on a number for hilton complaints that lady was rude. Hilton. What’s going on?

I am upset.. we were celebrating a birthday, I specifically booked the king room with a snack tray, and when I made the reservation, the person with whom took my reservation told me she would upgrade us to a “honey moon package” because I wanted the room to be special..
we checked in, no snack tray in the room.. I called to the desk and he said he would send it.. all I got was a laundry bag with 2 bags of chips and a few candy bars and no drinks.. . I was promised fruit tray with Drinks and all kinds of snacks and wine..
I called down again for my drinks and nothing came, when I went down to the desk, he handed me another laundry bag with 1 water, 1 coke, and one tiny bottle of wine..
I gave up.. when I checked out I asked for the manager and all she said was sorry, we don’t have packages and everyone is in training..
ok thanks for promising to make it special and then blowing it!
I used to work for Hilton, I can’t believe it!

I reserved a room in Temecula, Ca Home2Suites hotel asking for a two bed room (the hotel is new and really nice) I got a confirmation for a 1 king bed. I called and was assured that I could change when I got to the hotel. When I got there I was informed that the hotel only has 1 bed room and a pull out. When pulling out the bed we found mold under the mattress. Went down to manager demanding a refund of course denied. I called corporate and they spoke to Manager telling him to give me a refund. I saw him enter it into the computer and checked me out. It’s been a month, 5 0r 6 phone calls to customer service and I’ve not received my refund. In the latest call I was told that they were sending me a check and that would take a month or so. It’s ridiculous.

I stayed at hilton dead Sea for the second night now checking out tomorrow .done massage at 5 pm with a Russian lady .upon check out I was short by a 1 jd. Out if the total 90 jd. I was surprised that she walked me to my room to have the 1 jd .!!!!!!!
That was so irrespective. So rude .mistrustd and cheap.
I won’t recommend the experience whatsoever !!!

We were reassigned rooms after checking in, I picked a room on the app that was facing the park but they put us next to a playground with screaming children with no explanation or apology. The window was stuck open on our floor with no screen. The ice machine didn’t work. No apps on tv, just live television. There were three abandoned cars in the parking garage absolutely covered with filth- we wondered if they’re not being used for another business type. Men were standing around drinking near the parking garage entrance. There was a cinco de Mayo festival happening across the street and the music was blaring all weekend. There were weddings in the hotel all weekend. Trash from the wedding was still all over at 10am the next morning. Watched a man get kicked out of one wedding through the lobby. The bathroom doors have to be slammed to be able to shut, they’re warped or too big for the frame. Every room door that slams shut shakes the whole building. Then we had bugs in both of the rooms we tried. There was a swarm of ants in the bathroom in our first room and the room we moved to had dead gnats all over the bathroom, beds, and nightstand. We told the desk about every issue and they only apologized for the bugs. No offers to amend any situation other than to make us move to a room that still had bugs.

I stayed at the Hilton Chicago/Oak Brook Hills Resort & Conference Center for my niece’s wedding. I checked in on June 3rd, with two rooms. First, it took about 30 minutes to check-in with waiting to find rooms side by side, which I requested upon making the reservations. Secondly, after fighting traffic getting there, my room looked like someone had slept in both beds and wasn’t clean. So I had to go back to the front desk and the manager acted like nothing happened. After his condescending apology, when I prompted him about the inconvenience, he gave me 3 complimentary appetizer tickets (Did not have time to use them). Once I arrived to the second set of rooms, one was smoky like someone was constantly smoking in the room. My room was dusty, the iron was replaced and the drainage was slow. I asked to be “comped” for one of the rooms and I’m still waiting on the call!! The manager or the front desk manager never followed up. She said she would call my cell on Saturday, June 4th (the wedding day) but I NEVER received a follow-up call. So unprofessional!! I insist HQ look into this and comp one of those rooms. This was the worst Hilton stay that I have ever had. I’ve been a Hilton member for a while and very disappointed.

Once I am contacted by customer service, I shall give you more information, ie., confirmation numbers, room numbers, etc.

my name is hossam abdelfatah I have pakage $544 include all tax by review my acount they charge me 581.59 and also 17.45 for international Fee Why is differeny?

I am not proud of being an honors member of this great hotel chain that continues to operate in Russia!

I and writing to you regarding an unsolicited robo-call my cell phone which is listed on the National Do Not Call Registry, from your company, for marketing purposes. For confirmation of the cell phone number, you can look up my email address via Hilton Honors. I am a Gold Member of Hilton Honors The communication was unwanted, and was made without any express invitation, permission, or consent. Please review the information below, for the time and date information regarding the communication, and I can provide confirmation of the telephone number called being on the National Do Not Call Registry.

Date of call: September 4, 2019
Time of call: 12:05 PM Central Daylight Time
Artificial phone number to appear as a local call: 210-728-1928
Recorded message saying I was selected for a special offering from Hilton Hotels
Pressed 1 and was transferred to a person named Sophia, who said she was located in Mexico Beach, FL.
I was asked to confirm my area code, and I did.
When I asked why the call from FL was coming from a 210 area code number, Sophia said she didn’t know because the call was transferred to her.
When I asked for a way to contact her (phone number or email address) to follow up on the offering, she hung up.

As you are, or should be aware, the Telephone Consumer Protection Act (“TCPA”) makes
it illegal to solicit sales to cellular devices, via call or text message…

47 U.S.C. § 227(b)(1)(A)(iii) states that:
It shall be unlawful for any person within the United States, or any person
outside the United States if the recipient is within the United States… to make
any call (other than a call made for emergency purposes or made with the prior
express consent of the called party) using any automatic telephone dialing system
or an artificial or prerecorded voice… to any telephone number assigned to a
paging service, cellular telephone service, specialized mobile radio service, or
other radio common carrier service, or any service for which the called party is
charged for the call, unless such call is made solely to collect a debt owed to or
guaranteed by the United States;

47 U.S.C. § 227(b)(3) provides as follows:
A person or entity may, if otherwise permitted by the laws or rules of court of a
State, bring in an appropriate court of that State…an action based on a violation
of this subsection or the regulations prescribed under this subsection to enjoin
such violation, an action to recover for actual monetary loss from such a
violation, or to receive $500 in damages for each such violation, whichever is
greater, or both such actions If the court finds that the defendant willfully or knowingly violated this subsection, or the regulations prescribed under this subsection, the court may, in its discretion, increase the amount of the award to an amount equal to not more than 3 times the amount available under subparagraph (B) of this paragraph.

The statute provides that a person who violates the statute is liable for $500 in damages for each violation. If the court finds that the defendant acted willfully or knowingly (regardless of whether you knew about the TCPA), the court may triple the damage award. See 47 U.S.C. § 227(b)(3).

By virtue of your multiple, unwanted communication, you have violated multiple provisions of the TCPA, and in so doing, exposed yourself to substantial statutory penalties. But, in the interest of saving all parties involved the time, trouble, and cost of litigation in federal court, I would urge you to accept this very equitable, one-time offer:

Please send, made payable to me, certified funds in the amount of $3,000, to the address listed herein within five (5) days of your receipt of this correspondence. In exchange, I will release any and all claims related to this matter, and forgo any future reports, complaints or grievances to state or federal government agencies or authorities not yet made. If you do not choose to settle, I can assure you that I will do my part to help enforce the law as Congress intended and I will sue you for violating the law. Additionally, I may decide to seek class action certification in a suit against you, as I am certain that I am not the only one to have received this type of unlawful communication from your company.

Respectfully,

Jeff Mitchell

From: Tracy Fontana
Sent: Thursday, July 4, 2019 1:56 AM
To: Dave Atkinson
Subject: Re: Fontana-Howard WR Receipt

We cancelled this back in July 2018! We asked for some of the $2,000.00 back, but HILTON is
greedy! How dare you again, withdrawal money from our credit card to reopen old wounds!
Your wedding coordinator does not know how to cancel events! She also does not get back to
a person when she says she will! I am owed what was withdrawn today, but also some of the
$2,000.00 you took out before hand during 2017 and 2018! Is this really how “The Hilton” makes
its money….by robbing middle-class citizens of their hard earned money?

From: Dave Atkinson
Sent: Wednesday, July 3, 2019 2:50 PM
To: tdh25@hotmail.com
Cc: Kelley Lujan
Subject: Fontana-Howard WR Receipt

Good afternoon Ms. Fontana,
I hope your week is going well! I have attached the advanced payment receipt for your August 3, 2019 event with us. Looking forward to your arrival!
Your next payment of final balance due will be on July 16, 2019.

Please contact your sales manager with any questions or comments,
Have a wonderful day!

David Atkinson
Colorado Springs Doubletree by Hilton – Accounts Receivable
1775 E Cheyenne Mountain Blvd
Colorado Springs, CO 80906
Phone: (719) 576-8900 Fax: (719) 527-4624

Where is customer service??? Does Hilton have none?