Where Is Hey Dude Shoes Corporate office Headquarters
Hey Dude Shoes Headquarters Address and Contact
Hey Dude Shoes Headquarters Location & Directions
Hey Dude Shoes Headquarters Executive Team
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Name |
Title |
|---|---|
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Steven Yu |
Manager, Digital Marketing |
Hey Dude Shoes, History and Headquarters Information
Hey Dude Shoes Headquarters Photos
Hey Dude Shoes Headquarters Photo
Hey Dude Shoes Headquarters Photos
This is because it’s all in China. I ordered something else from one of these sites on Facebook and the same. They don’t even tell you it’s from China until you are done paying. I was under the impression it was coming from a US ware house. I know the shoes are made over seas but trickery and taking our money is not ok.
Soooo I was going to complain about not receiving order. Guess I’m not alone. Who do we turn to from here.
I’ve purchased mens hey dudes, for some reason I believe they could be fake, I’ve read online about a “fake” site. Shoes came from a warehouse in Walton, Ky
During the purchase while processing CC transaction and page would close on me, finally went through but with a wrong address, I called immediately but it was past 9pm, I called 9am when customer service starts, they couldn’t do anything because shies had been shipped, I was able to hold them via ups but it was a big inconvenience and drive, again transaction added a random OLD address I had used about 2 years back and no idea how this happened.
Again, I feel these shoes are FAKE when I did speak with someone, Asian accent representatives would answer everything time (not Indian this time and said with all dues respect )anyways, agree BAD customer service all around, email, phone, website etc
Bought a pair of dudes at my local Shoe Sensation, ive had them for 2 months only wore them occasionally, wash them one time on delicate, noticed today theres a hole starting at the toes of one shoe. I would like to know what policies you have for returns or replacements.
I ordered in July and still haven’t received. And it has been paid for!! Sorry service!
I can’t anyone to help. The telephone numbers aren’t correct! Pissed off customer😡
Can’t get help… your company sucks… poor customer service. 3 texts attempted and got shit down… ordered size 8/Black palm… got wrong color… told slight variation but pink is pink and orange is orange… wasted 65$$$. Marcia Crumpton
Oorder# 8185484… very unhappy with no customer service… maybe you can help!
I am having the same problem as the rest of you. They have no customer service. I have emailed them several times and still get no response.
I returned my shoes but I have not received my money can anyone help I emailed them 2x and I’m getting no response
Did not receive the shoes I ordered. I’ve messaged, emailed multiple times. I will never understand a company you cannot call or contact. Great product but the WORST customer service ever, there isn’t any. I have bought over 30 pairs of your shoes. I will no longer be a customer.
I have the exact same problem
Order a week ago no confirmation can’t log on to see where the shoes are
Same here: ordered 3 pair of shoes for Christmas gifts that we need to exchange. zero customer service.
Oh, and the corporate head quarters number- no good!
Ordered shoes Nov 20. 2022, charged my account the same day, no shoes, don’t respond to track order or asking for refund. You know these shoes come from China. Will not every order again.
Ordered in there be there by Christmas date, n I contacted in every way I could, well a teenager didn’t get his wish gift off tree. So drew a name to brighten someone’s day to ruin it ! Thanks for the NO COMMUNICATION! N bye! Will never ever purchase n will inform anyone I see wearing them of what happened. You didn’t just loose a grown ups, you lost a homeless kids one wish. Thanks a lot hey dudes! And STILL NO ANSWER DAYS AFTER CHRISTMAS
I agree I have been trying also
Omg same I’ve missing 3 shoes they said it will be shipped separately due to peak season etc I ordered mine like way head of time to make sure they come in on time for Xmas but nope I literally spend 300 bucks on fucking shoes that were missing from my ordered idk how else to contact them …I’ve don’t instagram Facebook email no reply back at all….
I ordered a pair for my granddaughter for her main Christmas gift, I need to exchange them for a different size. I sent an email asking how to exchange-no response what so ever!!!!!
Worst customer service I’ve seen!
This isn’t even a real number! THE ABSOLUTE WORST SERVICE EVER!!!!! Buy true craft for 25$ at belks !
This is the absolute worst customer service I have ever encountered. They do not respond to emails and there is no phone number that works!!! I want to exchange a pair of shoes that they now say we’re not returnable when I click on the link to initiate an exchange.
Agree 100%
I agree
Same here. Their Christmas return policy says we have 60 days to return or exchange. The site says my shoes are not returnable which doesn’t make sense (I ordered Nov. 21, 2022). They don’t answer emails which is the only way we’re supposed to reach them. This is the worst!!!!
Hey dudes sent me the wrong product. They messed up not me. I can not reach anyone about this to get the issue fixed. I have sent email and put in a request to have someone help three times online. Have never heard anything from this company. Awful Service for how expensive there shoes are.
I am still dealing with them , well with myself , cause hey dude doesn’t answer but jerks up their money, it don’t matter if they were 1$ , I hv had better service over . Sorry you had sucky issue with this joke company
Worst customer service. No way to exchange a gift online without the purchaser’s Order #. No human to chat with. No contact phone that is a WORKING # company site or internet wide.
12.22.2022 Phoenix AZ
Ordered 5 pair got two pair still waiting on my refund for the other three and they won’t message me back. Very cruddy customer service.
Going through it right now. They are absolutely horrible! I am about to file fraud charges, they took money n went away and I don’t hv product . It’s ridiculous, sorry I had bad experience too
Order my grand sons shoes from here they got they money out of my bank account said shoes were coming from Hong a month go no shoes no way to get a hold of many one. I can’t believe this has happened wow
Same is happening to me now! They are horrible!
2 orders never came. All the phone numbers are non working. I cant return or exchange shoes when i Dont have the shoe to return or exchange. Hows that work?
Same here
I placed an order for Christmas, finally received the order for it to not even be what I ordered! I have sent many emails, tried Facebook messenger, tried live chat for that to be automated, now tried calling, no working number! I’m livid two pairs of shoes that I didn’t even order! Thanks for nothing! You guys are a joke! Thanks for the bullshit!
Your right ! They are bullshit! I am going to file fraud charges, took my money with no delivery product or even a reply!
purchased 150.00 of e gift cards and never got them emailed. can’t get in touch with anyone and all. numbers are out of order. they basically stole from me. I am now out 3 gifts and 150.00. so fucking sad!!
You’re not alone! This place is ripping us off ! It’s ridiculous! Good luck getting straight, I can’t even get anyone on phone, email, nothing!
Worst customer service ever because there is noone to help, no responses to emails or chat inherent than automated.
Gave order number, nobdelivery date, no phone, no live people, fuckin scam
Agree100%
I am passed. I really love these kicks and n they just straight ripped me off
I made a big order 12 pairs for Christmas and 2 pair were delivered November 15 and my order marked SHIPPED. THE TRACKING SHOWS THE PACKAGE WEIGHTED LESS THAN 2 lbs NOT 12 PAIRS now I can’t find out any information on the order the phone number for customer service doesn’t work not a working number!!!! I have sent 5 emails and got a copy and paste that the holidays have them overwhelmed and my note is important to them! REALLY THEN CONTACT ME!!
I’m having the same problems as everyone else. I have attempted to reach out about an order I never received but said it was delivered to my house, no one has returned my emails. These are a Christmas gift and you’d think ordering off the official site you would have no problems, and could get a hold someone. This is putting a really bad rep on heydudes and I will not ever be purchasing them again nor will I recommend to anyone.
I placed an order the end of November says my 2 pairs of shoes have been delivered and they have not been can not find any way to get hold of anyone they do not email back All of the phone numbers are out of order I am beyond mad looks like this is A very common issue. I will be contacting the Better Business Bureau today if I do not hear something back and I will also be filing fraud charges on my credit card
I’m thinking class action suit! They are ripping everyone off. Horrible customer service no working phone number just being ignored. Stole our money.
I am having the same problem. It said my order was delivered. I only received half of it. Not able to talk to a human or get a response to my email. Will NEVER order from hey dude again, at least if I have a problem, Amazon will respond!
I have not received my complete order and no one will reply to my emails. I am getting very frustrated. Not a very reliable company> 🙁
I am having the same issue as everyone else here. I have bought several pairs in the past and haven’t had a problem. I ordered 4 pair for my grandchildren on November 22, 2022. Received a confirmation email with order number the same day. The next day i received notification that my order had shipped. I have tried tracking it for several days now and it shows that the carrier hasn’t picked up my package. Can’t find a working phone number, no response to emails, and the virtual assistant Wally has quit responding also. So very frustrated with them at this point.
I’m having the same exact issue. Mine said it was delivered and 2 out of 3 made it, missing one. Now I’m mad.
I’m having the same problem. Have you had any luck or any suggestions for me? I’m sorry for your troubles too I do understand the frustration
Me too they sent me an email saying they refunded my payment . I never requested a refund and my refund isn’t in my bank I can’t get a hold of anyone
I ordered on November 28th and same thing except they haven’t even shipped mine! they just keep ignoring everything and wont answer at all!
I have attempted to reach out about a ordered I never received and no one has returned my emails this isn’t right now when I went to reordered I can’t even reorder two of the items . And around the holidays this is crazy!!!!!
This company is a joke! You cannot get in touch with anyone through email or the phone number that is not in service! I will never order from this company again, and I wish to God that I had read the reviews before I did it the first time!
Absolutely the worst customer service ‘ever’. The number doesn’t work, they don’t respond to email.
I looked them up and there’s hundreds of the same complaints , mine being added there.
I’ve never heard of a business where what you order or don’t receive, too bad.
They need to close up shop
Can not contact anyone about a missing order through email or phone!!!! I do not know what to do!!!!!!!!!!!!!!!!!!! They have my money but no shoes.
Same here.
I made a big order and now I can’t find out any information on the order the phone number for customer service doesn’t work not a working number!!!! I have sent emails and got no response at all!!!!! I am starting to think this company is nothing but a big scam!!!!!!!!!
I am experiencing the same thing!! I ordered 3 pair but I did receive 2 of the pair! They were priced at 59.99 they charged my debit card 192.00 and I was supposed to have free shipping! Have sent several emails and can get no response!
Terrible customer service yall sont respond to emails I didn’t receive my package and can’t get a response and it awful that yall dont have a customer service number to call I will never purchase again and I also want to find out how I can get my money back for the shoes I did not receive order #6055466
Impossible to talk w/real person. Can’t even get WALLY on Chat to respond. The worst customer service…or lack of.
My order was wrong. Sent me men’s size 11 instead of women’s size 5. No number to call, no one answering my emails, corporate phone number does not answer. Horrible service. Going to dispute charge on my account.
This company is definitely a joke. Will not order anymore shoes from them and will definitely not recommend them to anyone.
I bought my son a pair of hey dudes 8/10/22 and they are already coming apart I will like for him to be able to return these and get a new pair he hasn’t even had them two months I have receipts and pictures. Thanks
I have been waiting on my order since placed on 10/8. Follow up email just says delays with the USPS. When calling the number on the returned email, I have been on hold for 1 hour and 52 minutes. The recording keeps telling me to go to the Chat feature on the website and it is not present at all.
My order doesn’t say final sale! All I want is to exchange for a larger size… NO PHONE NUMBER… to call… so know I’m out 60 bucks… shame on you!!!!!
Very poor customer service not having an active contact number to speak with a real person
3 different address phone out of service. This company is a joke!!!!
I love hey dudes I live in ohio and I would love Ohio state colors and 49ers colors in the aireys style I will pay for them I wear size 7 woman’s my address is 8710 Lancaster thornville rd Pleasantville ohio 43148.. please hook me up
Need to cancel order