Where is HearUSA Corporate office Headquarters

I purchased my hearing aids from the “Rehab Hearing Center” at Commercial Rd, Salem, Oregon, 97302. I was experiencing a lot of whistling noises in both hearing aids, then the one for my right ear went completely dead. I returned it with the intention of having my money refunded, but the audiologist at the time, David Luther, repaired the sound loss and the whistling noises. However this was a temporary repair as the exact same thing happened again, I took them back a second time only to discover that the “Rehab Hearing Center” had been taken over by “HearUSA.” I told them I wanted a refund, but they told me that “Signia” the ocmpany that made the hearing aids had a 60 Day return policy and I had now passed that 60 day period. But Jessica said she would contact Signia to see if they would refund the money so I could put it to a more suitable pair. I have since discovered that the 60 Day return policy is not from Signia, but is a policy of HearUSA, it is on their website, and they are trying to make out it’s from Signia as a means to avoid payiing the refund, even for a new pair. I shall be lodging a formal complaint with hearUSA’s corporate Offices and contacting my lawyer, as HearUSA is not returning my calls nor responding to the appointment request messages I am sending them via their website.

I have had continuous problems with Hear USA in Westerville, Ohio. Hearing aids that had to be replaced and the new ones aren’t any better. The Audiologist knows and has tried to do what she can. She has staffing issues and someone from the Grove City office answers the calls and doesn’t have a clue about my situation with the hearing aids that I’ve bought with no insurance and my sister has helped me pay for them. I had Covid for over 3 months and was very I’ll. I’ve been trying since the 2nd week in March to get this situation resolved. Just give me a refund so I can go somewhere and get hearing aids that work.

I was very happy with my hearing aids when I bought them but when I attempted to get stems and tips for them I was continuously put off by the receptionist who worked there. I called her several times and she never returned my call. I am unable to drive so I cannot go over there and talk to her I have to call her on the phone. She has yet to return my phone calls. All I want are my stems and tips. Please help me. Her name is Dolores and she works in the Santa Clarita, California office on Bouquet Canyon Road. The phone number there is 661-799/9965. Maybe she’ll answer when you call.

Very dissatisfied with your service and your hearing aids. I have had them repaired and gone without the left one 6 times and the hearing aids are only two years old. Every time I have to have them repaired, they
tell me it should be back to me within a week — it has never happened ! One time it was over three weeks.
Also, when I had it repaired the first time they gave me a “LOANER”, now they are “NO LONGER AVAILABLE.”

As you know, I paid $4,500. for these AIDS, surely you owe me a new set, since you sold them to me with
a Three Year Warranty! Your local people always tell me “there is nothing I can do”.

Is this the Corporate Reputation you want?

Please get back to me with a “Reasonable Response”.

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