Where is HCR ManorCare Corporate office Headquarters

Hi, I am very much in need of help to complete an important form from state board to show proof of employment for the year 2020 2021 when I worked at HCR Manor Care. The form needs to be completed and sent directly to state in order to show proof of employment in order to be considered for loan reduction. Please I need a valid email to send the form as soon as possible to get it filled out and sent directly to the email at the bottom of the form. Thank You.

Hi. I’m trying to reach someone in accounting. My mother June Sheridan passed away last June in the West Palm Beach facility. Latoya contacted me in January stating that a check for me was returned and she needed my new address which I provided. It was sent to headquarters to be resent to me I was told. I have not received anything from you and it has been months. Please contact me asap to resolve this matter or I will have to let my lawyer handle this. Thank you Janette Farmer. 561-541-1678

Hello I’m trying 2 contact HCR my mother was in your facility over 3 years ago & you all are still holding her as active & all of her benefits have been stalled please please contact me I need I need you all to release her from your system Thank you!!!!

My father passed away at your facility in West Palm Beach Florida on August 24th and you still have not refunded his money to me the family member to bury him and have funeral, he died of Covid in your care and now we have to wait for any closure how can you be in business I am considering law assistance and local news God be with families dealing with anything like this

I arrived at Heartland/Canton 7/9 and eventually transferred to Glacier Hills Rehab center
July 10, 2021
6am call light on
7:50am aide walks in to ask what I needed-need bed pan-aide says ok and they will be right back-7:15am aide arrives- I already wet the bad-embarrassing and humiliated-I am a continent adult-this happened on at least 3 occasions
I used a regular bed pan for days-everyone I asked said that they didn’t have any-What ? No fracture pans in rehab? Absurd.
Finally Donna found one in the equipment area???
I asked for distilled water for my CPAP machine-two nights in a row I hear running water-the next night the aide did get the distilled water downstairs-weird no one had gone down before-
Needed my bed changed-call light on for two hours-the aide told the nurse I refused to let him make bed. What??
The nursing care, overall was excellent.
I could hear the aides argue in the hallway on several occasions-
I was told that passing trays was a priority over answering call lights so my sweet roommate and I both wet the beds that day
I felt that the aides did not want to be there- when answering call lights, there was the rolling of the eyes or grunted “oks”. Seemingly unhappy staff.
Suggest:
Education
-on total hip precautions
-fracture pans
-that a system be in place so it doesn’t take a third aide answer to get help
-appropriate language for the hospital setting
-on the real needs of the patients
not just eye rolling when answering light
-Care workers are hear to help patients and not hear (in the hallway) arguing about their jobs, patients, and unrelated issues.
-there were a few aides who were awesome, (I wish I had their names)
-not having enough info about the staffing guidelines-need to have an aide not involved in passing trays, answer call lights as their only responsibility
-ask the workers what would work and have an in service on customer service. The job IS to care for patients. They need YOUR care.
God bless all
Sincerely
Sylvia Ertman

I have pages of notes but will give highlights. I have written a review at Heartland/Canton

Facility

Oaklawn Illinois

My Mother is In Oaklawn West in one of your facilities horrible management and care I am totally upset if the care given since last week I have had to help her cna not compassionate at all with the elderly just had to go see my mom late due to not being cleaned at all. Had CNA state she does not put bedpans I have no idea how you can run an elderly faculty like that!!!Luz Solla Room 37 I am her POA Jesus Help

856-261-8882
Margaret Schellhas
Complaint already sent

I need someone to contact me ASAP pertaining to my husband’s stay at Manor care in Washington twsp NJ-QqZq

Terribly disorganized payroll function- can’t even speak to a live human….

I was a temporary resident at your Sewell facility for approx. 6 weeks. Receiving IV’s three times a day on 8 hr. intervals and getting PT & OT once a day, 7days a week. My experience was enlightening and rewarding. Which I retained and use as a format in my daily recovery at home and hopefully for the rest of my days. My compliments to your RN/LPN’s for their professionalism and candor. I have special appreciation for the duties of your CNA’s and the many hours they put in. The COTE’s, PT’s & OT’s have my special thanks for teaching me to walk with partial bearing, exercising moderately not to overwork sore joints using the right equipment. I would highly recommend Manor Care in Sewell to anybody, as it was to me by my In-laws.