Harmons Grocery Corporate office Headquarters

A weekly adventure at Harmon’s in Riverton. I have been complaining about the milk for about 4 years. I worked in a major dairy in Los Angeles for 9 years. The milk products go bad before the pull date. Newly bottled milk has 16 day before it is supponsed to be pulled. On the 30 of March the had half gallons that were dated April 1 and April 7. Last week they had product with the pull dates of April 7, 10, and the 15th.
I talk to the empolyee and he told me that they get deliveries twice a week. I would think each time you get
a delivery it would be at least 4 days newer. Looking at these stats two things are happening: Meadow
Gold is giving you old product or the rotation of the product is not properly being done. I know when you are out I can go down the street to the Walmart Neighborhood Market and get product that has a pull date 5 to 8 days longer than your store. We have completely abandoned your bakery for two reasons: cost and selection of goods. Fritters are $.75 on Friday. I do not ever remember them that price at your store. Also the store was completely moved around could not find wanted product. Didn’t seem to help to sell more.
Do you have POS system so the Dairy products could be fresher. Sending these messages are a lost cause!

I work for the company and we have a horrible store director who lets teenagers end up drinking beer in the bathroom and the corporate office does nothing. THEY NEED TO FIX THIS CRAP.

Once again no Harmons 1% milk. There was ample of Meadow Gold product. They are the people who bottle it for Harmons. I get the story that there is a shortage of bottles or it hasn’t arrived yet. This happens at least once a month. My wife who loves the store bought Meadow Gold and we had to pay more. If I had gone to Walmart Neighborhood store they would have thier private label and I would have save $0.60. Last week we bought a package of four kind of cookies. The cookies were tastlest and we are going to Lee’s or Walmart in the future. Do you ever buy the competors and have a blind taste test. You might find yours is not as good as others. I have talked to the Director regarding the milk and nothing has happened. If I had my way I would not shop at Harmon’s.

My husband and I had two $50 gift cards to your store so went to get dinner at the deli. When we were at the register the lady told us both cards said “not found”. We went to guest services and they said they were old cards and that if you don’t use the card after 6 months the cards start losing value every month. This is extremely unethical as you now you have the $100 from the person who bought the cards for us and you kept your product. I hope you change this policy as it is dishonest, uncaring, and disrespectful to your customers.

Hi there. Since I am one of your regular senior customers I find that sometimes I am being rushed to pay at the cash registers, by other younger persons. I would be lovely to be able to go to Harmons and enjoy my time shopping there without being pushed or rushed. So here is just one link to a very important article and I am sure you could find more just like this one:

unilad.com/news/slow-checkout-lane-netherlands-supermarket-205944-20230109

Wishing you a Happy and Successful 2023!

We are hoping you can donate. Gift card to our faculty at West Jordan Middle School for a holiday celebration

Good Evening,
We were at the Farmington Location and met Frank how is the Vice President of construction I believe that his title. He talked to us for over 10 minutes while we practically begged him to put a store in the Idaho Falls area. My wife and I would like to thank him for taking his time to talk to us. I’m sure he was busy with other things but didn’t make us feel that way, which is a rare thing these days. We love the Harmons stores and come down a lot to visit and we always find time to stop at one. Our kids love the salad bar and even though we could go a hundred other places I know the Harmons will just about come up each time. I know it’s a long shot but please consider Idaho Falls, I mean RC Willey is taking a chance. So forget Boise come to our area we will surprise you.

Addendum to my previous comment; as a senior citizen living in a retirement community I have the opportunity to meet, know and speak to quite a few people. Amazingly quite a few people have had a bad experience there and do not shop there anymore. The store has changed drastically apparently!!!!

I have been shopping at Harmon’s for 20 yrs and I’ve always been happy with this store in St George on 1289 E 700S. Today I completely forgot a package of sushi in my cart as it was on the other side of a H2O 2gallon container. As I was paying for my groceries A young gentleman came up snd asked me “ are you planning on paying for that “ I didn’t know what he was talking about. As a senior citizen believe me you forget things… then he added “ Randy (the cashier)she has sushi hidden under her handbag” !!!! I apologized for having forgotten that item. He proceeded to voice loudly “ we don’t want you in this store anymore we’ve been watching you”????? It was mortifying and very frightening..Unbelievable experience with a very rude stranger who was totally inappropriate and has no idea how to approach people…I called and asked to speak to the manager and spoke to a woman named Rebecca. She jotted my name and number down (supposedly) snd said she’d look into it snd call back. Never heard back!!

The Harmon’s in St George UT, I have used my uhc healthy benefits card several times, but yesterday I had shopped and the cashier said she didn’t know how to put my card through, she didn’t want to try and help me, then another woman came over, they both acted like they were put out by me, one girl named Heather tried all she could, ultimately I had to leave w/o my groceries, my big problem was the 2 rude women, one glared at me, both women weren’t wearing a name tag, same women several times act as though they are not there to serve anyone but themselves. I use the Rx and grocery,I live near by, I’m not happy anymore with Harmon’s, it used to be good customer service along with high quality groceries.

I can’t believe the price of mayonnaise. $6.99, really, that’s crazy.

Your store manager was extremely rude to me and my mom after we told him our dog was a service dog so not appreciate it will never shop at the Taylorsville location again

Nice you are expanding but how about replacing the older store buildings such as Brickyard Store? I think it’s time for a replacement. Try tearing down half of existing store and rebuild and then finish up with the remaining building that way.

The original owners of Harmons were horrible people. They gave cigarettes and alcohol to children. I hope they rot in their graves.

We would like to only speak to the main owner no executives no one else this issue has made us absoult question this business.
3852881171 asap this issue needs to be address this is my first attempt we’re ashamed how we were treated! Only the owner I will not speaking to a vp

My family and I were in the St. George area last week and I made sure I went to the Harmon’s store. I think it is the neatest and best grocery store I have ever been in. I have been in many Whole Foods, Kroger’s, and Trader Joe’s, but Harmon’s is the best. Your workers seem to be happy working there. That is worth everything!

I would like to let you know that I was shopping in Harmons in Farmington, Utah on Sept 29, 2021 early in the morning. When the cashier was done ringing up my groceries, which came to $543, I handed him my check and he couldn’t get it to go through so he call over someone else and they could not get it to work. He told me he could not cash my check and asked if I had a debit card. I informed him I didn’t have a debit or credit card with me so he then took me to their customer service and talked to a lady back there who was pretty rude to me and my daughter (she was with me). The lady kept asking if we bought a gift card and we told her no. So she asked if we were sure we didn’t buy one and kept going through our reciept. I asked why they couldn’t accept my check and she again repeated that they couldn’t accept it so all I could do was leave the groceries.

We have lived in Farmington for 42 years and have shopped at all grocery stores around us. When Harmons moved into Farmington we shopped there a lot because it was a really nice store and it was a lot closer to us even though we paid a little more. We have always paid around $400 and always paid with a check. In all this time we have never bounced a check of any kind. The store at times had trouble with the amount of our checks because it was high but a manager always came over and approved it.

I have never been so embarrassed and when I got home I called and got the managers name, which was Mr. Franscio. I went back to the store and turned the complaint into him. He appologized and said he would check into it and he had me write down my name and phone number and would check it out and find out why they wouldn’t accept my check and he would call me later.

It’s now Oct 1 and he has never called. We have spent a lot of money in Harmons and I love the store but I’m not going to shop there anymore and be treated like that.

My elderly parents made an appointment and went to your Taylorsville pharmacy for a 3rd covid vaccine on 3/24/21 and when they arrived your pharmacy tech and pharmacist treated them so rudely!! I am very disgusted that you allow people to treat a customer that way.

I can’t find Harmons pharmacies listed as “preferred” with Navitus MedicareRX, which will become the prescription provider for all Deseret Mutual Benefit Administrators (DMBA) members, as of Jan. 1, 2022. If Harmons pharmacies are not among the Navitus “preferred” pharmacies (Smith’s, Walmart, Costco, Walgreens, CVS, etc., already ARE preferred), Harmons pharmacies will effectively lose all DMBA customers. Is it worth your effort to work with Navitus, to become “preferred?”