Where is Grubhub Corporate office Headquarters

Grubhub Headquarters Address and Contact

Grubhub logo
  • Address: 111 W Washington St, Chicago, IL 60602, USA
  • Phone Number: +1 877-585-1085
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees: 3,000
  • Established: 1999
  • Founder: Michael Evans & Matt Maloney & Mike Evans
  • Key People: Matt Maloney (CEO)

Grubhub Headquarters Location & Directions

Grubhub Headquarters Executive Team

Name

Title

Matthew M. Maloney

Founder, CEO & Director

Adam J. DeWitt

President, CFO & Treasurer

Stanley Chia

Chief Operating Officer

About Grubhub, History and Headquarters Information


Grubhub Headquarters Photos

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  • Deborah DeBarr says:

    They have a serious problem in my area. Half of the time they don’t even pick up the orders and customer service has to issue a refund which is hard to get also. What a cluster. I am trying to find out how to get ahold of their CEO. Someone needs to do something.

     
  • Martin Calli - HB says:

    Yesterday July 3rd I ordered from Pick up Stix in Huntington Beach California at the Seacliff location. The Grubhub deliverer shorted my order by not delivering my wife’s Chinese Chicken salad. I contacted the Pick up Stix (PUS’s) and was told that there was nothing they could do about it – and – I must contact the Grubhub driver. I looked every where for the driver’s phone number which was no where to be found. I called (PUS’s) and was told that I could “pick up a complementary salad”, and was told that PUS’s contacted Grubhub and they told them to refund the full charge. Later Grubhub called me to inform me that they were willing to only credit me for the salad. THE CUSTOMER SERVICE ON BOTH ENDS REALLY SUCKED! I will never order with your company or Pick up Stix’s ever again!

     
  • Randy says:

    Worst service ever every time I order this them they seem to cancel my order .I know for a fact that two of the three times they cancelled I went and picked my own order that’s not right I should not be doing there job .

     
  • Bill says:

    I had ordered from GrubHub at least 5 times and I have had a good experience. The delivery person was friendly and respectful. He apologize for taking a longer time, but it was not his fault, it was due to traffic and snowy weather. I would give a 4 of 5 star rating.

     
  • (Anonymous) says:

    Horrible Service. I ordered food from GrubHub and they always take a very long time to arrive. The customer service is horrible. I ordered another time and they did not come at all. I called customer service and they said we can offer 50% off the next order, yet I still did not get my refund. This is not fair how they treat others. I don’t think I would ever order here again!!

     
  • Ann & Family says:

    On Friday, October 17 2019, I ordered food from King Chicken & Gyro, Elizabeth, NJ through Grubhub to be delivered to the Newark renaissance hotel located at 1000 Spring St, Elizabeth, NJ, 07201 where I was staying on vacation. I gave specific instructions for the driver to drop the food off at the front desk. My name and room number were included with those instructions. But the food was never delivered. My daughter even waited in the lobby to look for that driver. The driver stated that he delivered the food but we never received it. The front desk stated that no one ever entered the lobby to deliver food for my room. My voice mail showed two calls I think could have come from the driver one for eight seconds in the other for three seconds. He never left a voice message. And I never herd the phone ring. I am upset because my Credit card was charged approximately $27 for food I never received. I spoke to customer service online and explain the situation. They believed the driver who said he delivered the food. He knows he never handed food to a person. He was not telling the truth. But customer service believed the driver. They offered me a 50% off coupon, which I declined because I was charged full price for my meal. Then I called your corporate office and spoke to customer service who also believed the driver. I gave them the same exclamation. The rep offered a $30 GrubHub coupon to compensate. But I never received it. I gave my email address and it never came through. I don’t think it’s fair to charge a customer for products or services that was never rendered. I am requesting a full refund of my money back to my credit card. if I don’t get my money back, it would like a billion company stole my money.This is my first experience with your company and it will be my last. I’m going to tell all of my friends what happened to me.

     
  • Regina Gamble says:

    Today we ordered lunch and when received it we found we had been missing one taco salad..so we called and was total we could either have a replacement or a refund. But I wanted both.. asked to speak with a manager (as if Marie was really one because she hung up on me!). I called back and talked to Edwardo. He finally agreed to give me my request of the replacement and refund; however, after waiting an hour for the replacement lunch, I called the restaurant and talked with the GM who told me he personally made our order to state with and made the replacement as well but GRUBHUB DIDNOT DISPATCH A DRIVER, SO IT GOT TOSSED OUT! He told me he made both of them personally. He also told me this kind of thing happens a lot ..the drivers eat whatever they want.. Customer Service needs training because if I had hung up on one of our clients I would be fired. Absolutely no respect for the Customer who pays there paycheck. What a disgraceful, awful company. I will never order from them again and I doubt this will ever be addressed by anyone in Corporate. As long as they put money first and not the business it will stay the same, horrible company.

     
  • Kimberly Zeller says:

    Used the app today as usual. Order submitted at 1:14 pm with delivery at 2:05. It then changed to 2:20. I was outside waiting when Grub hub called at 2:25 for which I spoke with them for 2 mins and 9 seconds while they gave the driver information on where I was and indicated Maria saw us (there were 4 of us) and would be driving over. She did not. I called back immediately and was told they saw the issue in the notes and were going to call the driver to determine why it was marked as delivered when we did not have it and would call me back. No call back, I called back again and spoke to two more people including a supervisor who told me there was nothing they could do because the delivery was attempted. Somehow the other conversations all vanished. No refund available on corporate order that did not arrive while I was talking to your customer service. I have all the phone logs and text messages. The best they can do is offer 50% off another order. Let me assure you there will be no other order. I will not work with a company that lies and clears the notes in the call log and does not intend to fix the issue. Done and I will make sure everyone I know and work with knows as well. Off to a good start as there was a meeting full of angry hungry people.

     
  • Chris and Family says:

    The requirement to tip before hand, without the option to tip after, doesn’t make much sense to me. When I go to a restaurant, I tip after I have received my meal; not before. Tipping is based upon service. Why am I going to tip before I received any service??? As a result, when I order Grubhub, I always tip in cash. Well my driver on 9/27/19 in Louisville, KY, decided to hold me food hostage until I explained to him why I didn’t tip him when I placed my order. He was too dumb to see that I had $10 in my hand to give him, which he absolutely did not get after that. The driver called me and ordered me to come outside. He wasn’t even at my house yet! The first thing he said to me was, “Why ain’t there a tip?” That’s the very first thing! He yelled at me in front of my neighbors. I eventually had to walk away. Needless to see, I will never, EVER, EVER order from Grubhub again. NEVER!

     
  • Lisa says:

    The absolute worst delivery service ever! I was also charged for food I never received, but was sent a coupon to use in the future…what a joke. I am cancelling my Grubhub Account right now and soo are the other 48 employees on staff at my company.

     
  • Sharon Bolden says:

    I was charged for food that was not delivered. When I reached out to Grubhub I was told to contact Firehouse. I kept calling Firehouse and was told I needed to talk to a manager. When I finally got to talk to a manager I was told I needed to contact Grubhub. I called and was told I had to contact Firehouse again. This all took place in April and I have still not been reimbursed my food or money. Today I was told by the Grubhub chat manager that it was to late and there was nothing they could do.

     
  • Marcus Stevens says:

    Terrible services

     
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