Where is Groupon Corporate office Headquarters

Groupon Headquarters Address and Contact

Groupon logo
  • Address: 600 W Chicago Ave, Chicago, IL 60654, USA

  • Phone Number:
    +1 312-676-5773

  • Fax Number: N/A

  • Email: N/A

  • Number of Employees: 25,000

  • Established: 2008

  • Founder: Andrew Mason, Eric Lefkofsky, Brad Keywell

  • Key People: Rich Williams (CEO)

Groupon Headquarters Location & Directions

Groupon Headquarters Executive Team

Name

Title

Rich Williams

CEO & Director

Eric P. Lefkofsky

Chairman of the Board

Michael O. Randolfi

Chief Financial Officer

About Groupon, History and Headquarters Information

History

Groupon was founded in the year 2008. The company has been operational for almost 11 years now. The founder of the company was Andrew Mason. The name of the company is a mixture of two different words – group and coupon. The first offer provided by the company was a deal to buy two pizzas for the price of one pizza, which was obtained from Motel Bar – a restaurant established in Chicago. The main decision of the company to focus on group buying was definitely very much a success. Within 1.5 years, the company had grown from having just a few employees to having almost 350 employees. Within 16 months in business, the company had raked in revenues of nearly $1 billion, and it was the fastest company to reach the milestone as well. In the year 2011, the company had become a limited public entity as well. The IPO or Initial Public Offering by the company was the highest among internet companies since Google in 2004.

In the year 2013, the overall website of the company was totally redesigned as well. With the website being relaunched, a million customers were randomly selected to be awarded with $5000 Groupon Bucks. In the year 2014, during Black Friday and also Cyber Monday sales, the company had seen a record-breaking sales. The sales per cent were up by 25, on year on year basis. It is no doubt that Cyber Monday and Black Friday was the most important days for the company’s sales figures. The same year, Amazon had announced the use of drones for package deliveries, and after that, Groupon also released a similar service known as Groupon catapults. Due to this announcement, the shares of the company had risen by almost 1.4 per cent. The rise in share per cent was also due to the news that Goldman Sachs was preparing to invest in the company as well. In the year 2015, almost 1,100 employees were sacked from the customer service and also the sales department as well. The company also ceased its operations to other countries as well, like Taiwan, Thailand, Uruguay, Morocco, Panama, Perto Rico and Philipines. It was a strategy to boost overall profits. In the year 2016, the company had leased a 42,000 square feet space in Seattle, for its 400 employees, besides having 300 employees in the Washington office. Then in the year 2018, the company was made to pay a fine of almost $57 million to IBM, for infringing its patents. The same year, the company also closed down its operations in South Africa, and it reduced the area coverage of the company from 27 countries to just 15 countries. The headquarters of the company is based in 600 W Chicago Avenue. The name of the place is Chicago, while the name of the state is Illinois, USA. The pin code of the area is 60654.

About

Groupon is an American company that focuses on providing various kinds of offers and deals on discounted products, either at online e-commerce websites or at offline stores as well, for its customers. The current CEO of the company is Rich Williams. As of the year 2017, the total amount of revenue generated by the company is more than $2.8 billion. Also, as of the year 2018, the total number of employees working at the company is more than 6,000. The current Amazon Alexa rank of the company’s e-commerce website is 519, as of the year 2017. The company has more than 48 million active users, along with more than 425,000 active deals, being offered in around 48 countries all over the world.

Services

The primary services provided by the company include allowing customers to obtain various kinds of offers and deals on different types of products, travel-related services, activities, etcetera, thereby the customers can purchase the good or receive the service at a lower market cost. The company provides its users with a curated selection of electronics, home furnishing items, fashion and many other categories as well.

Groupon Headquarters Photos

  • Dustin says:

    I purchased 2 groupons for a local event on a sale they had for 25% off. I wake up today and the orders were failed. The card on file is active and so is my ApplePay. I have chatted with 5 agents and none of them will just let me repurchase then groupons for the sales price I originally had yesterday. They just give me a generic response and tell me to purchase them for the normal price. You can’t get anyone on the phone with this company!!! And here is the kicker…. they sent me a survey on how they did. If you give them 1 star ratings it says their server doesn’t work. I tried it twice. But I gave them 5 star ratings with comments that reflected 1 star ratings and magically it worked! This is a joke! I am never using this company again!

  • Tamika says:

    I booked a reservation through Groupon for a resort on aug 19 -20th for 1 family suites, but upon checking in my resort , the guest service rep advised me of two family suites showing up in their system. But I explained that only 1 family suite was booked and only a total of 4 guest would be on reservation. The guest services acknowledged a refund was going to refunded back to my card , but after following up with groupon via email and chat , I was given the run around with groupon and they are refusing and will not acknowledge their fraudulent mistake they made by charging me extra. I have submitted several times the resort contact to verify refund and also sent documentation from resort stating a refund should come from third party Groupon and they are responsible. The communication with Groupon via email at this point totally unacceptable and iam irate that groupon robbed me.!!! I will be contacting my lawyer

  • Bruce Collins says:

    My wife suffered personally losses in her life over the last several years. Consequently, she did not use a number of groupons. Her effort to recover the lost Groupon bucks has been ignored by your staff. This is not only unacceptable but borderline criminal. My intention is to warn the public about the failure of Groupon to treat it’s customers with respect using social media platforms. Please advise. Bruce Collins
    drbrucecollins@gmail.com

  • Jim says:

    I purchased a refurbished I pad thru GROUPON REPRESENTING APPLE R US IT WILL NOT HOLD CHARGE FOR MORE THAN A FEW MINUTES AND DROPS CONNECTIVITY FREQUENTLY NOTE MY OTHER IPADS HAVE NO ISSUE I REACHED OUT TONA REP TODAY WHO INSISTED I RECEIVED AN EMAIL FROM APPLE R US HAVE NOT LOCATED THIS MYSTERY EMAIL. I HAVE BEEN A GROUPON CUSTOMER FOR SEVERAL YEARS NEVER AGAIN AND LOOK OUT SOCIAL MEDIA MY BACKGROUND WAS IN REPUTATION MANAGEMENT SO I KNOW THE TRIGGER POINTS I HAVE ASKED TO SPEAK TO A HUMAN BUT GROUPON CANNOT OR WILL NOT ACCOMMODATE

  • Roger Wollschlager says:

    My name is Roger Wollschlager 7273127646 and email is rogerdean49@gmail.com and I am a very irate customer so please contact me so we can straighten this out

  • Julia says:

    Groupon closed my account and stole my money while claiming I “violated their TS.” I tried requesting an appeal because I am certain this was a misunderstanding but I was only threatened with legal action if I tried to use their site and services. Apparently Groupon is notorious for closing user accounts and taking their money with no explanation. I’ve filed a complaint with the BBB and am waiting to hear from them.

  • Cathleen Carmichael says:

    I purchased two concert tickets for a birthday gift for my husband we traveled to The Venue which was two and a half hours away. We got to the gate and I pulled up my Groupon tickets and I was told that I had two of the same ticket it was a duplicate. We were already at the venue and it was his birthday what was I supposed to do I only had one ticket now so I purchased the second ticket thinking Groupon was going to refund me for the ticket that they gave me that was no good I have been fighting for almost a month now and I wasn’t the only person that had this issue at the gate it was in Santa Clara REO Speedwagon Loverboy and sticks what if Fiasco and I go on the customer service and they give me a robot who then connects me with an agent an hour and a half later they have a terrible response time I spent a lot of money on Groupon but I will not spend another Diamond I will use every bit of energy I have in my body to make sure none of my friends or anybody that I associate with buys from Groupon because I can’t get a simple refund for under under $40

  • TAMEIKA says:

    I have been waiting weeks for a refund and now the chat people aren’t even responding and can’t call the number above it doesn’t work. HOW DO I GET MY REWFUND BACK?

  • Not happy says:

    Needed to cancel a purchase bc I’m in hospital bc of kidney issues that turned septic and have no discharge date yet. Im basically dying. Got on the chat to be told Groupon stands by their decision to not refund me or cancel the purchase. I even sent a picture of the hospital board that has my info on it and the date and everything. Unbelievable!!

  • Susan Marie M says:

    Stole o er 1,000 and no “partner “ will accept vouchers. I’m suing as AARP consumer they think they can dupe. I worked for NBC News as do other family members. Prepare for your abuse to be well known nationally!

  • Lisa Smith says:

    Horrible company! They are crooks, just be careful. They don’t have customer service at all, except for some “live chat” (the people are totally unhelpful)! Good luck if you can ever find the fake chat tab to click on!!

  • Amber McBeth says:

    I’ve been speaking to your chat line where I’ve asked for a supervisor and a ciporate number e I purchased an item attempted to use and found due to Covid locations has been osed since March. I asked for a refu d and was offered groupon bucks. I was told I had 3 days to request refund and I explained that I had no idea that location was closed at tje time of purchase u til I actually arrived. I looked at my account and I was charged as of 9/3/20 for my item and today being 9/6/20 I should be able to get refunded per your people as contacted them last night. I’d like my MO ey back on my original forum of payment.

  • Sally M. Orlosky says:

    I have 24 pages of purchases in “My Groupons” since April, 2010 (9 1/2 YEARS) and have 58 Groupons that “MY GIFTS PEOPLE NOR I” have not been able to cash in because of all kinds of red tape and I have been in and out of the hospital 12 times and didn’t have the strength to pursue these issues…
    I still have congestive heart failure and a-fib, and can’ t go through this anymore!!! Take my account off Groupon as I (and many friends who were gifted by my purchases) never received the goods Send me no more deals…I have already lost thousands of dollars and have 58 deals that were never able to be cashed in (red tape and red tape and more red tape) It is impossible to talk to anyone in Customer Service because God knows I have tried and tried. My health is more important than that!!! My name-Sally Orlosky email address hsdrolo@embarqmail.com. I want no more deals and cannot give your multi-billion dollar company any good references!!! Sincerely, Sally Orlosky

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