Where is Greyhound Lines Corporate office Headquarters

Greyhound Lines Headquarters Address and Contact

  • Address: Patriot Tower, 350 North St. Paul Street, Dallas, TX 75201, USA
  • Phone Number: +1 214-849-8966
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees: N/A
  • Established: 1914
  • Founder: Eric Wickman
  • Key People: Dave Leach (CEO)

Greyhound Lines Headquarters Location & Directions

Greyhound Lines Headquarters Executive Team

Name

Title

Dave Leach

Chief Executive Officer and President

Bill Gieseker

Chief Financial Officer

Bill Blankenship

Chief Operating Officer

About Greyhound Lines, History and Headquarters Information

Greyhound Lines Inc, usually called Greyhound, provides affordable long-distance bus transportation services in over 3,800 destinations across North America. The first route of the company began in 1914 in the Hibbing City in Minnesota and the company gained its name in 1929.

Greyhound is owned by one of the leading transport operator in Canada and the United States - FirstGroup plc- and serves over 2.2 billion passengers each year. Greyhound Lines headquarters is located in Patriot Tower, 350 North St. Paul Street, Dallas.

Along with providing safe and comfortable intercity travel services to their customers, Greyhound now also offers a variety of other services like early-next-day and same-day package deliveries to a number of destinations in North America. Customers can also send in charter packages to businesses, schools, and other groups at best prices through Greyhound.

By making sure that their customers receive nothing less than convenient mobility at best prices, Greyhound now receives revenue of almost £5 billion per annum.

Greyhound Lines Headquarters Photos

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  • Amanda Barbara Hynson says:

    Greyhound ruined my departing trip from Phila Pa to Augusta Ga on Mar 23,rd the driver departed a half hour early.I arrived & my bus was gone

     
  • Tyler Miller says:

    I have a warrant and traveling from Hibbing Mn to San Antonio Tx. My confirmation number is 89690863

     
  • Melissa Batiste says:

    The greyhound bus service is a joke and the employees all have nasty dispositions

     
  • Robert bowman and shawn hathaway says:

    Mu lawyer needs ur info for a lawsuit, ur racist driver took our bags after leaveing before departure time

     
  • Dominique Graves says:

    I’ve been trying to file a complaint against one of greyhound employees for using racial slurs and discrimination but the numbers given to me either was not in service or told me to go to the website which I did but it asked for me to put a confirmation number in which I do not have one meanwhile greyhound bus station has an employee who uses racial slurs and nothing has been done about it so far

     
  • Dominique Graves says:

    Complaint against an employee for using racial slurs

     
  • Amy says:

    NOTE I DO NOT HAVE MY TAG NUMBER
    THE FORT LAUDERDALE WAS OUT IF TAGS NO PENS AND THE PRINTER WAS NOT WORKING. UNKNOWN ME THAT AND WAS NOT OFFERED THAT I NEEDED MY NUMBER FOR MY TAGGED BAGS
    THE BUS DRIVER UPON ARRIVAL TO ORLANDO SAID WE COULD LEAVE OUR BELONGINGS ON THE BUS IF WE WERE TO ATLANTA. I SAT I THE FRONT ROW AND I SAID TO HIM IM GOING TO ATLANTA SO I CAN LEAVE THIS HERE HE SAID YES, later he told me that they clear everything off the bus to clean and that my belongings were stolen or the cleaning ladies have it.
    IF HE KNEW THUS WHY DID HE TELL ME TGAT I COULD LEAVE MY BELONGINGS!!!!!
    X2 boxes
    X1 plaid green and purple roll luggage
    X1 purple large laundry bag with a skull and crossbones girl with a ponytail
    X1 black trash bag rectangle in shape
    LEFT INSIDE THE BUS
    X1 king size pillow
    X1 standard size pillow
    X1 tan, cream and dark tan blanket
    X1 navy blue and polka dot blanket
    X1 gold bag with a rainbow key chain
    X1 hunter green winter jacket
    X1 fuzzy off white pull over
    I have tried endlessly to contact Orlando and Jacksonville lost and found with no avail
    I have been treated inhuman by greyhound employees
    I have been hung up on you customer service agents
    I have begged and pleaded with all customer service agents
    There is not one employees or phone number provided that anyone will answer.
    I’ve been reputed on numerous call to the customer ticket and price department
    These items are everything I own in the world
    I WILL NOT GIVE UP. I WILL ESCALTE TO THE HIGHEST LEVEL, I WILL CALL ALL LOCAL NEWS STATIONS I WILL EXPRESS THE INHUMAN TREATMENT AND ILL CONDUCT OF GREYHOUNDS SERVICES AND LACK OF BUS DRIVERS CONDUCTING THIER JOB RESPONSIBILITIES CONSISTENTLY
    I HAVE NOTHING LEFT LOOSE AS YOU KNOW I HAVE NOTHING LEFT.
    THIS IS MY LIVELY HOOD AND GREYHOUNDS BILLION DOLLAR A YEAR CORPORATION IS ACKNOWLEDGING THAT NO one CARES NO HELP IS PROVIDED AND ALL THEY CARE ABOUT IS MONEY AGAIN I WILL NOT GIVE UP

     
  • Cheryl Jennings says:

    Good morning I am very upset my son miss th ees bus and I was trying to get me refund back l need you to give me a call at 954 274 7005

     
  • Theophile Lapre says:

    I wish that I had a chance to read all the comments before I had jumped on this bus I took a bus from Nivea Missouri to White River junction Vermont I was assured that all baggage that was placed under the bus was only touched by people that worked for the bus lines that my belongings would be fine not only did my bag come up missing but the person that took this bag took my phone number off of the bag and called my house nobody can locate my bag the person is not taking my calls again to find out if they have dropped my bag off I had to ride the rest of my ride another day and a half with no money nothing to drink nothing to eat uncomfortable not being able to change clothes brush my teeth and I keep getting in a run around every time I call a new number two people have assisted me and we’re cordial and respectful when they talk to me if this is the way that Greyhound wants to run a business how do they stay in business why would anybody want to be disrespected have they belong stolen or misplaced told you cannot touch things under there but yet they hand out the wrong things to the wrong people how is this right how am I being punished for paying for someone to transport me my belongings are lost I cannot talk to a human being without being disrespected I cannot get answers and I keep being referred to numbers that are not in service any longer very discouraged very upset and I wish I could change this I wish the company would get a hold of me 603-523-74 93 is my house number please give me a call if you are a corporate and give you the answers that I need make my trip through Greyhound something that I will not forget in a good way don’t make me put on this every time I get a chance how horrible of a trip it was how horrible corporate is how horrible they treat their people that pay them to be respected and treated as a human being to have their belongings arrive at the same place that they belong during destination I call out to everybody that works for Greyhound to be village and getting my belongings back to me every bit of it only the right person will read this and the right person won’t answer to this yours truly via filipree

     
  • Ana Almanza says:

    Mi viaje de regreso Laredo Texas to Oklahoma mi boleto es directo trasbordar en dallas . No fue así me bajaron en San Antonio y silo de allí a 1:30pm llegamos a Dallas 7:45Pm mi bus ya se había ido a 7:05 aquí estoy 24 hrs en dallas para el bus de 7:05 en 3/14/22 i want my money back from my trip de 3/13/22

     
  • Donna Smith says:

    Hi My Name is Donna Smith last week I book a trip on your grayhound bus line worst experience ever no driver for my crossover bus treated very poorly felt very disrespected by 2 of your worker long very long layovers do to bus drivers canceling at last minute what would have normally been a 1day trip turned into a 4 day very uncomfortable trip I’ve contact my lawyer simply because I feel as being a paid customer I should have been treated better behind a 200.00 ticket I caught a anxiety attract one of the workers had to help calm me down wasn’t a good experience at all I would like to be refunded for my troubles wouldn’t recommend your services to no one

     
  • Ashley says:

    So we got a ticket from greyhound paid for it then the day the bus was to leave greyhound canceled the bus and the ticket and never gave us our money back and tells us they can’t reimburse us. So how does a business charge you for a ticket take your money then cancel the same ticket and say we are not giving your money back.

     
  • Lisabeth Lilly says:

    Please contact due to lost luggage with no response.
    7/2/21
    Lisasomo@yahoo.com
    209-898-3245

    Lisa Lilly
    Conformation # 7311404701
    Luggage #
    AA4675454
    Lost,
    Wasn’t put on the bus
    L. A
    To
    Stockton.

     
  • Robert/Bob Gilbert says:

    The bus location in a Norfolk,VA was disturbing I used a NetSpend Card /Greendot are Card for a June 28-29 20/21 reservation I paid I filed a robbery report of my wallet and cell phone being stolen paying for a reservation at Norfolk VA location on the phone with my Visa Card Items was stolen on the bus on the date June 29 2021 I called the corp and Dallas and Houston Main Street Location office that dirty bus station and experience traveling alone bymyself with the rudest noises bus drivers I ever seen

     
  • Michael Brown says:

    My name is Michael Brown from Charleston,SC and I may have had some identity theft due to a lawsuit on greyhound and would like compensation asap but I’m still receiving treatment at this time.I have to go back home now but I’m at the Lamar St location with an over charged ticket that I further would like to be compensated on and would like to speak to risk management again to tell them not give out any settlement loans.

     
  • Hubert Plummer says:

    I really wished I would have read all these negative comments before I would have even bothered with Greyhound. The Little Rock Greyhound bus depot is by far the worst place that I’ve ever had to deal with people in my life. The nasty people that work there talk to me and treated me like a dog. I bought my ticket online and went to show up at the bus station to get on the bus and they informed me that my bus doesn’t run. There have been three buses everyday for years to go from Little Rock to Texarkana and for some reason that bus wasn’t running that day and they had no idea why nor would they transfer my ticket to another bus time or refund it. Can’t get a hold of a regular person at corporate office or on the 800 line. I will never use Greyhound again and I will tell everyone I run into about the s***** service. They’ll be lucky if I don’t go around popping tires on every Greyhound bus I see to make up for the money that I’ve lost

     
  • Connie Wilson says:

    There about over 50 or more some of us here and you a lot of delayed trips because I was told you don’t have any drivers I’ve had a six hour delay in El Paso I’ve had and a eight hour delay over in Amarillo Texas they had to Uber me to Lubbock Texas so I can get to Dallas I’ve been here in the Dallas bus station since 10 last night till 7 AM Monday morning and they tell me that you don’t have any Jarvis to love me from Dallas to San Antonio they have also lost my luggage in Albuquerque New Mexico I am expecting to hear from someone in corporate office or I will be writing you Connie wilson

     
  • JR says:

    Been trying for three days to get a hold of any of your facilities in Conroe Houston corporate nobody answers very very frustrating

     
  • Sheri says:

    We bought 2 roundtrip tickets from Boston to NYC and back several days later. Going down we were supposed to leave 7am and board 6:40 am. At 8:30 am still no bus and we were finally told no driver showed up & they could not get a replacement. We could rebook for next bus at 9am which we did. Bu 9:30 still no bus we bought tickets on Peter Pan & took that bus! Coming back from NYC the bus driver was on the phone the entire time doing other business & even stopped at a rest stop for 20 minutes to get food for himself!! his is a horrible bustling!! STAY AWAY!!!

     
  • Morgan Lambert says:

    I’ve started out traveling with greyhound since 16, as i grew older i invested in my own car, i now begin teaching my owns kid to ride greyhound. I am on a travel assignment (CNA) for WA. I purchased a ticket to go home but a family er came up. So serious that my 3 children are left home alone. So my agency paid for me a flight to leave ASAP. I emailed explain to greyhound my situation, they will not refund nor credit me a ticket for future travel. This is awful. If it wasn’t for travelers there wouldn’t be greyhound moving. I am so angry however i am going to work on going forward with this because i don’t have money to give away.

     
  • Tomara Andrews says:

    My husband is being treated like trash by this company for someone who has been faithful and dedicated for almost 31 years the treatment he is getting is horrible and something needs to be done IMMEDIATELY!!! The managers act like slave owners and the employees are working for little pay. The promises that were made to my husband and others were never kept I hope greyhound starts to see the value of their employees and treats them better if not things will start to decay.

     
  • MARK liner says:

    MARK LINER please contact me lost luggage at 3143994809or markwlinertrucking@gmail.com

     
  • Irene Munoz says:

    Why when purchasing a recent ticket the window states Indian Trails ?? My brother transferred from a In. Trails bus , which he said was pretty good , comfortable , to a Greyhound which was dirty , seats were like sitting on a board . That ticket was over 400. 00 . This company needs to clean up . Will ‘NEVER’ do this again .

     
  • Thomas Hasler says:

    My friend took Greyhound from NYC to Baltimore on Friday but there was mix-up re. a suitcase. She took the wrong suitcase which had a name and number and contacted the person and that was picked up. But her’s is supposed to be in Washington DC, with the label Elizabeth M. Taylor. None of the phone numbers are answered, there’s no email so no way to confirm that the suitcase is there. Greyhound should improve the process…We plan to go to Greyhound at Union Station tomorrow to retrieve suitcase, assuming it’s there!

     
  • Diane Gunlogson says:

    I purchased a ticket online for a friend this morning who does not have internet access. Her credit card was used. Unfortunately the ticket says my name as I did not realize that the website defaulted to my name since I signed up a while back. I was told I cannot have the ticket put in her name or cancel and do another ticket. This is so wrong, as you can see it was an honest mistake. She recently had a stroke so this is beyond stressful for her. I can’t believe you, such a large corporation, cannot resolve this for us. The ticket was paid for on her card and now she is stuck in Jacksonville, FL having to stay in a motel which she cannot afford either. All I have been asking for all day is to please change the ticket somehow so she can use it.

     
    • Robert/Bob Gilbert says:

      They promised a refund of a robbery on June 29 20/21 I wrote to the Greyhound Online Website I waited for the refund I’m filing a affidavit at Houston Claim Court Report #885151-71-2021 for my debit card stolen drives license cash stolen phone slept and missed 1 Stop to think they stood up out there window seat and crossed my path stand up and help thereself after I traveled 2 days alone watching people sleep with nothing begging everybody aboard at the Dallas Texas,Houston,Texas Main street Paul Street ,Dallas ,Texas.

       
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