Where is Go Bank Corporate office Headquarters

Go Bank Headquarters Address and Contact

go bank logo
  • Address: 3465 E Foothill Blvd, Pasadena, CA 91107, USA
  • Phone Number: 626-765-2000
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees: 1,200
  • Established: 1999
  • Founder: Steven W. Streit
  • Key People: Steven W. Streit (CEO)

Go Bank Headquarters Location & Directions

Go Bank Headquarters Executive Team



Mark L. Shifke

Chief Financial Officer

Kuan Archer

Chief Operating Officer

Konrad Alt

Chief Banking Officer

About Go Bank, History and Headquarters Information

Go bank also known as Green Dot Corporation is a bank holding and financial technology company based in America. It gives the service of Accounts as well as Processing and Settlement. It is cited as the biggest prepaid debit card company based on market capitalization. IT also functions as a payment platform used by various MNCs.

Currently headquartered at Pasadena, CA; this company was founded in 1999. Its founder Steve Streit started it as a prepaid debit card platform for shopping online, mainly targeted for teenagers. Two years later in 2001, it started serving the underbanked or unbanked communities. This corporation became public in 2010 having a valuation of $2 billion.

This corporation issues prepaid Visa cards and Master cards in the United States. Their products are all over its retail stores numbering about 100,000. These are debit cards in their normal form without a line of credit. The balance of money which is stored on the card is used in the purchases.      

Go Bank Headquarters Photos

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  • Empress J says:

    I was scammed out of $400 dollars. I gave them receipt and a picture of the front of the card and back they said they going to investigate. I called June 14 they said they mailed out my refund check of $400 dollars. I called today to found out what’s going on gave me a run around had me on hold for the longest. Supurervise are just dumb and then they tell me I not get my money back and it was not me I want answers. I’m a single mother of 5 kids. No investigation was never done all I want is my money I will shut your business down. Please call me 9297323529. I’m a very angry customer I’m want answers from the ceo…

  • Kristin Dodd says:

    They won’t give me my money I transfered in to go2bank 4 days ago

  • Angela Kirby says:

    My account has been locked because of a reason that they still can’t explain and as of today it has been a month and no one ever calls back or gives me access to my hard earned money

  • Portia Love says:

    I had a Go Bank card for over 3 years. I closed my account because of a poor customer service issue. That didn’t seem to matter to your customer service people. Is GO Bank doing so well that they feel they can lose customers? I called today because I need to get the last 8 numbers of my card. Not the entire number, just the last 8! I actually have the last 4, so all they needed to give me is the 4 numbers previous to the last 4. The agent refused to give it to me. I asked to speak to a supervisor. His name is Dexter–if he even gave me his real name. He refused to give me the number stating it was for security reasons after I verified my name, address, phone number and social security number. He tried to give me an explanation regarding someone using the card information. I asked him what good would it do for someone to have the card number to a closed account? What could they do? And, I told him again, that I don’t need the whole card number, I only need the last 8 numbers. I even explained to him that I needed to give this information to the IRS and so it was very important. Did he care? No! He was very smart-ass, as if it didn’t matter to him that I called the corporate office, and told me to go ahead and call them. He also refused to give me the phone number. I am so angry. I need someone contact me ASAP at 402-813-0380. Thank you, Portia V. Love.

  • Nancy says:

    No one speaks English well enough to work customer service. I’ve been attempting to set up my GoBank card all week. Spoke to a supervisor, call disconnected and did not have the courtesy to call back.
    Would not accept a 4 digit passcode
    Had me listed for 2 cards when only one was ordered


  • Issac says:

    Go bank fraudulently closed my account & refuse to refund me my money 20k. This is a shit show of a company! I wouldn’t recommend doing any sort of banking with these thieves. FDIC has been called

    • Shah says:

      Hi Issac, Sorry to hear that. I am going through same situation now. Could you please share with me how you solved this problem. I complain to FDIC, BBB and waiting for their reply.

  • Laticia Rice Chatman says:

    Green Dot closed my account with over 5700. Im heartbroken that a company this big and NO customer service at all. I mean can’t even get someone on phone. I contacted BBB and FDIC. A shame I had a good relationship with green Dot until they stool my money n closed my account.Never heard of a bank doing this.

  • Mike C from Belleview Fl and a single father of two struggling to eat! says:

    All these mother fucking crooks are doing is buying time before rectifying(if they ever do) to move our money around to get as much out of it that they can. So quick to take your money and slow as fuck to give it back. I’ve been on the phone for two days because I deposited my entire paycheck on the card because my bank account is overdrawn from being unemployed and waited on the phone for an hour and a half one time and 30 minutes the next for them to tell me they have already sent out a refund check and will be here 7-10 business days… how the fuck am I suppose to care for two toddlers with no electricity, no gas and no fucking door for 7-10? No Mr. Henry, how about you and few others top execs do the right thing and reach in your own god damn wallet… Better yet.. how about you just do what I did and send me all of your money… I PROMISE TO GIVE YOU ACCESS TO YOUR MONEY ON THE CARD YOU PAID FOR AFTER 7-10 business days… let’s see how many steak and lobster dinners u miss then.. let’s see how many “friends” you actually have… smh.. sorry excuse for a man!

  • edward williams says:

    Hi this side edward william from go bank, if you have any query related to any issues you can call me on my number-4802679435

    • Jenn J says:

      Hi Edward i have been calling go bank for 6 days now getting no resolution. I opened this account in 2019 but the new card I have they say hasn’t been activated yet. I have $270.00 on my account and cant get it activated due to I no longer have the phone number that originally on file. So I cant verify it by automated system. And if I try through app I cant get in acct dont have same email I had back in 2019 either. I mean I need my money they let me load while not activated.

  • Cindy bowman says:

    Bs sorry as place stole all my money

  • John Gravinese says:

    How has this company been allowed to do business, especially banking? There’s absolutely positively no way to get a GoBank rep on the phone, my account is locked, when I put my info in, it continues to doesn’t match check web address on back of card, I can def read at a 1st grade level so I’m def on the right site, to even say that to anyone is insulting especially when the incompetentcy & ZERO chance of talking to a rep, & the hours upon hours wasted, getting no where! I’ll end by saying Hey Steve whatever your name is, Mr CEO how bout we lock up all your CC & Debit cards & nothing at all can turn them back on because u have to talk to a live representative for security reasons, so u can’t pay your bills or feed your family, that’s exactly what your shit company is doing to people!

  • Richard says:

    I have a GoBank card that from last year did not come to me…so I had to use the temporary card for months. I filed my taxes and they STILL deposited it to the account that I used last year.i put in three request for the card and it never came through. The temporary card is LONG gone, I threw out because I could never access my money and I can’t even access the stimulus money that they deposited on the card. They even put my tax refund on there too, even though I clearly updated my bank account info on there. They LIE to and say that on the 17th there will be a portal where you can put your updated bank info…which you can’t do so I tried the non filers bc I get disability even though it said not to. They lied and said they would deposit the payment in the disability account, which they never did and they also never had a site where you can update your payment info. When I was finally able to check, I see they deposited it on old account from last year. Can’t get in contact with any customer service people, and they also lied and told me that they have this “portal” to update payment information….I’m like lies once again because they done already deposited it into several peoples wrong bank account. The account is still open, so now while I wait to get
    My money I will have to wait until I get in contact with customer service. So unprofessional…when Obama was president I got my stimulus on time and on updated tax return accounts, not from accounts from 2018 or 2017 smh. Now I am being evicted bc I promised I would pay my now former roommate the whole back pay check and I don’t have my card. They say they can’t ship to a a pro box which is crazy but my address is not a po nox. Sounds like this company is wearily off ripping over several millions of people’s bread. Then some governor, she had the nerve to say she has not heard any complaints. NONSENSES. Several million people complained within the first hour they could
    Check on the status of their payment. Just tacky and unprofessional

  • Richard says:

    I am in the process of trying to get my stimulus check money. I filed my 2018 taxes last year and had it deposited on card. I never got the card, and I requested a replacement three times already. I filed my 2019 taxes and despite me updating to a new account and bank, they sent it to the same account from last year. I threw out the temporary card weeks ago. Now I can’t access my money and can not get ahold on customer service to find out how I can get my money and card. Very pooor company I understand there is a virus but I still think it’s very shitty they have NO CUSTOMER SERVICE AGENTS AVAILABLE. They lie and say they are all busy when really they are just not there. My will be filling a lawsuit and probably will be a class action suit considering several other people have complained about their unprofessional manner.

  • Drenton Davis says:

    I have been trying to contact Go Bank for days. I do understand that Cov-19 has caused a lot of unforeseen circumstances. However, I don’t understand what I can’t get through the phone lines at all. I call all day long trying to get assistance with my password. Unfortunately, I’m prompted with the message “We’re Not Taking Calls AtThis Time.” All other banks are accepting calls except Green Dot, Go Bank, and Netspend.

  • Crystal C. says:

    Hey Mr CEO of Go Bank. Ready for the FDIC, Better Business Bureau, and Ohio Attorney General’s office to contact you? Your practice of lying and holding my money is going to have consequences. Your canned email response from Go Bank customer service is a joke!!!! Reach out to me? Another bunch of lies and and from Go Bank? No Thank you. Check Yelp and You Tube sometime Mr. CEO of Go Bank. I hope this sham company is out of business ASAP!!!

    • Michael Yandle says:

      Yes I agree they have over 7500 that I Cannot get back lying no return calls this is a joke . I’M 68 years old and need my money back. Phone number 843 742 1341.
      Please get back you’re people would get return money on March 18 my
      Please advise on email dy1424@netzero.net

  • Sueann G. says:

    I have been trying to get ahold of a human for weeks now. I can not activate my card can not use the money I put on it $100 and I and ticket off. If someone can

  • Arnold says:

    Attempted to contact their corporate office as when I contacted customer service to try to see if there was a way to remedy a situation the rep was rude, dismissive and use canned scripts on me. As expected the attempt to contact Corporate just routed me back to Customer Service who were not helpful again, and actually just hung up. So I planned to close this account as soon as funds I deposited clear and can be withdrawn.

  • Dwight says:

    Follow up to Green Dot Go Bank. Paris reached out to me and helped a LOT!!!! Green Dot does care about how their customers get treated. I am now slowly getting my faith in this company back. .

  • Dwight says:

    Hey Mr CEO of Go Bank. Ready for the FDIC, Better Business Bureau, and Illinois Attorney General’s office to contact you? Your practice of lying and holding my money is going to have consequences. Your canned email response from Go Bank customer service is a joke!!!! Reach out to me? Another bunch of lies and and from Go Bank? No Thank you. Check Yelp and You Tube sometime Mr. CEO of Go Bank. I hope this sham company is out of business ASAP!!!

  • Mr Phillips says:

    The bank that steals money now we know how you got so wealthy! Fraudulently taking people’s money with disclosure’s that people can’t read until after the fact. Selling private information to third party now get this? When you are no longer our customer we CONTINUE TO SHARE YOUR INFORMATION ie SOCIAL SECURITY NUMBER oh YOU STOLE MY MONEY AND REFUSE TO RETURN COURT TIME!!!!!!!!!!!!!!!

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