Chief Executive Officer
We received your online inquiry, and we apologize for any confusion.
Congratulations on completing the defensive driver course! Rest assured, this discount was applied to your policy, and is currently reducing your 6 months premium by $86.60.
GEICO Internet Team
Text MOBILE to 43426 (GEICO) to download GEICO MOBILE or visit one of the store links below.
In order to protect your privacy, please do not include personal information in a reply email (examples include driver’s license number, social security number, date of birth, or financial account details). To provide us with this information, simply log into your policy at geico.com and make the necessary updates or, while logged in to your policy, select Contact Us to send an email. If you prefer, you can call us, anytime, at 1-800-841-3000.
I called in to cancel my account. The representative tried to get me to keep my account open but I was firm that I wanted to cancel. While asking another question, he got smart with me and hung up on me. I need you to know that “I WILL NEVER refer anyone to your company and will tell everyone who will listen about today’s call and past experience”. To the executives of the company (just a little advice), check your younger and newer agents because they impact your business (especially the ones in retention). I work for a big company and (as you know), word of mouth is BIG!!!
I called Customer Service in April and asked a general question and the young representative egregiously fabricated and falsely documented an incident, established a claim which I neither requested or authorized. This rings of Wells Fargo falsely creating bank accounts for customers and generate business.
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