Where Is GameStop Corporate Office Headquarters

GameStop Headquarters Address and Contact

  • Address: 620 Westport Pkwy unit 100, Grapevine, TX 76051, United States
  • Phone Number: +1 817-424-2000
  • Email: PowerUp@GameStop.com
  • Number of Employees: 60000
  • Established: 1984
  • Founder: Dan DeMatteo, Richard Fontaine & Leonard Riggio
  • Key People: Dan DeMatteo, George Sherman

GameStop Headquarters Location & Directions

How to Contact GameStop Corporate Office

GameStop Corporation is an American gaming merchandise retailer which is the public eye for its video games, PC entertainment software stores, wireless services, and consumer electronics. The company gears towards bona fide individual interactions with the users to look at their needs, provide them the accurate solutions, and making them an integral part of the GameStop family.

Following are some possible queries for users to contact GameStop:

  • To place an order or enquire about the status of the order.
  • To enquire about payment-related issues.
  • To report any glitches occurring while using the services.
  • To register a complaint, issue, or feedback regarding any services/orders.
  • To report trouble in using or logging in to the user account.
  • To report and get help resolving trouble using the Gift Card Code.
  • To enquire for a replacement for any defective order.

Apart from these, there may be various other reasons for the customers to contact GameStop. In either of the cases, keep reading.

Ways To Contact GameStop

GameStop is a customer-obsessed company that promises the best experience for every user and aims to resolve the issues of every query. Following are the ways to contact GameStop:


Mentioned below is the address to the headquarters of GameStop. Anyone who is looking forward to contacting the headquarters can visit the given address or send their queries via mail.

620 Westport Pkwy unit 100, Grapevine, TX 76051, United States of America

Phone number:

Customers can register their complaints, queries, and feedback via phone number as well. GameStop's customer-friendly services are ready to solve any issues at any moment. So, for assistance via phone, you can contact them at the number given below:

+1 817-424-2000

Email Address:

The customer care representatives are ready to help the consumers as closely as possible and that goes well even for complaints and queries sent via email. Customers can register their queries and complaints at the given email address.



For more information about GameStop, people may find their official website helpful in resolving their issues. They can also give feedback about their experience with GameStop. The link to their official website is given below:


GameStop Headquarters Info & Photos

Operating more than 7000 retail stores throughout America, Canada, Australia, New Zealand, and Europe, GameStop's brain office is located in Grapevine, Texas USA. The headquarters office is spread in the area of 182,000 square feet. With about 1100 employees, engaged in the manufacturing of gaming consoles and quality assurance. For those who’d like to pay a visit can book an appointment before visiting there. You can search for the given address on Google Maps or may visit GameStop’s website for directions.

Gamestop Headquarters Photo
Gamestop Corporate Office Photo

GameStop Headquarters List

S. No.




United States

620 Westport Pkwy unit 100, Grapevine, TX 76051, United States

GameStop Headquarters Executive Team

Dan DeMatteo

executive chairman

He is currently the Founder of GameStop. Working with GameStop Corp, Dan DeMatteo was the Chairman from 2018 till 2020 and Interim CEO in 2018. Talking about the Board Membership, since 2015, Dan is currently a Board Member of Barnes & Noble Education Inc. and was a Board Member of GameStop Corp from 2008 till 2010.

George Sherman

chief executive officer

George E. Sherman was appointed as the CEO of GameStop in 2019. Before this role, George supervised more than 4,000 stores and domains like IT, marketing, supply chain, merchandising, and commercial sales in Advance Auto Parts as the President and interim Chief Executive Officer. Currently, his net worth is around $800 million.

James Bell


Leonard Riggio is an American Businessman, now retired, who won the highest honor Americanism Award in the year 2000 for Anti- Defamation League. He is known to be the co-founder of GameStop and modern Barnes & Noble bookstores. He is the former Executive Chairman of Barnes & Noble.



Dan Kaufman

Executive Vice President, Chief Transformation Officer

Frank Hamlin

Executive Vice President and Chief Customer Officer

Chris Homeister

Executive Vice President and Chief Merchandising Officer

Angela Venuk

Vice President and interim Chief Information Officer

Lisa Keglovitz

Senior Vice President of Human Resources

About GameStop


GameStop was found on 13 April 2005 opening first in 1998 in Dallas, Texas, USA. Shares of GameStop Corporation first traded on the New York Stock Exchange on 13 February 2002. At that initial time, 20,763,888 shares were offered each share costing $18. The business suffered losses during 2010 due to shifting the video game sales to online shopfronts and failed investments by GameStop in smartphone retails.


GameStop is a video game, gaming merchandise, and consumer electronics retailer based in America. The company retails its products globally, selling new and used video game hardware, software, and accessories. The company’s passionate, knowledgeable, and experienced associates make these technologies affordable and simple. It is digital-first omni-channel retailer offering games and entertainment products in 5,509 stores and comprehensive e-commerce properties across 16 nations.


  • The Net Promoter Score or NPS for GameStop is 13 same as Netflix, which means the customer satisfaction is up to scratch.
  • GameStop has NPS greater than companies like AXA, Google, DirecTV, which have scores 12, 11, and 12, respectively. On the flip side, it has NPS less than KFC, Lidl, Liberty Mutual having their scores 14 each.
  • GameStop owns gaming site ‘Kongregate’, gaming magazine ‘Game Informer’ and resellers like ‘Simply Mac’ and ‘Spring Mobile’.
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  • Milagro Castillo says:

    I recently received an email from your corporation with respect to purchasing a Google Play $50 eCard which I did not purchase. Receipt # 215955964276975 – item # 137406. I don’t even have a pay pal account. Would you please advise as to what to do about this. I believe that this is a scam that you may not be aware of.

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