Where is Free People Corporate office Headquarters
Free People Headquarters Address and Contact
Free People Headquarters Location & Directions
Free People Headquarters Executive Team
Global Vice President
About Free People, History and Headquarters Information
Free People was established in the year 1984. The company has been operational for over 35 years now. The founder of the company was Dick Hayne. The company started with its operation with the sole motive of attracting the younger crowd to do more shopping. By the year 2002, the first boutique store was open in New Jersey, USA. The company also developed an application as well, that allowed all the customers to shop as well as upload their photos in their newest bought attires. In the year 2006, the company planned to show off more creativity and neat style to its customers. By the first half of the year 2013, the company had generated a total sales of more than $180 million, with the use of social commerce and data science. Then in the year 2014, the company launched its website in China.
The headquarters of the company is based in 5000 South Broad Street. The city name is Philadelphia, while the state name is Pennsylvania. The pin code of the area is 19112.
Free People is a company that is based in America with a focus on the designing and manufacturing of various kinds of apparels and lifestyle products for the customers. The price of the company’s product start at just $4 and end at over $2,500. The company currently has its presence worldwide with the help of its 1,400 speciality stores. It also has about 136 boutique stores in Canada and the USA as well.
The primary services provided by Free People is the manufacturing and designing of women’s clothing, accessories, apparels, intimate wears, shoes and even swimwear as well. The company also sells cosmetics, oral and skin care products as well. Free People also sell books related to beauty as well.
I guess the theory that the customer is always right doesn’t apply when it comes to pricing. I visited the Free People store in International Plaza (Tamp FL) over the weekend. there was a beautiful sweatshirt with tassels that I decided to treat my self to, it was on the rack the FP tag said $198. I get to the register and the cashier said ohhh, there’s a pricing error. The tag is incorrect is should be $248. So, I respond well this is the actual tag that is on the garment and they are no adjust made to it or even on the rack with the others. How is that my fault. She’s yes, we just forgot to change it. So I asked why should I be responsible to pay another $60 (with tax), because you didn’t adjust the tag before it hit the sales floor? She refused to
acknowledge the store tag and wanted me to pay more.
So she would rather lose the $200 sales than accept the store error and sell the merchandise. I have been a long time shopper of FP. The clothing is not inexpensive but any means, but just this encounter alone
has me second guessing my shopping options.
Needless to say I’m very disappointed in the customer service and the my way or high way attitude.
I really want the item, but the principle means more.
Went to your store in Laguna Beach California yesterday and when I couldn’t find sizes I wanted, your staff said they would email me a link to order online the two items I was interested in. They took my name, email and phone number. Instead of emailing me, as promised, I got a text message asking me to agree to receive texts. No link to product information I requested, and I DID NOT REQUEST YOUR TEXT MESSAGES. I live in CA, so I will now be pursuing the CA Consumer Privacy protections since you guys in PA don’t seem to understand, or have your employees honor customer actual requests in lieu going around privacy.
Had the most disappointing call with Sarah ( supervisor); unfortunately you have delivery issues with on trac in my area in AZ. Even though I have free people and Anthropologie store close by they cannot find my house. Thankfully I have had great staff members from Anthropologie understand this issue and ensure I am refunded when on trac is the shipper as they can read previous notes. However Sarah was a different issue. Passive aggressive and rude and was not prepared to help period. I believe some customer service training may be required.
The shipping crew that services the East coast including Boston are a bunch of sick comedians who sent the same pair of jeggings back to me twice (marked R, but actually S), and then sent me a totally different style after they were supposed to hold a pair of jeggings while I returned one. Of course, there were no more of the jeggings left, period. I am sure this was intentional, and no, I am not paranoid. Are there no supervisors watching these clowns? Next, I sent back a pair of leggings that were too small, and the larger size FP was holding was cancelled, and not by me. What is going on? It’s been a bad few weeks dealing with your company, and I’ve been a satisfied customer for years.
Hi whom may call me in regards to donating any warm cloths to our church in new covenant on bethel island ca. We have five young girls whom we would love to get anything to keep them warm this holiday. Will take anything even un🧵 🪡 or improper sewed cloths. Will fix it for them. Please and thank you
This is not marketplace. It is a professional company looking for helpful feedback.
Hi I’m not sure if you can help but I just don’t no what to do I requested 2 return labels the items where sent to urban outfitters returs company I’m not sure what it’s called exactly so they contacted me and told me there was an item missing from my order so I went upstairs to check my orders and I had missed a tea shirt that I now have to pay for because they won’t send me a new return label I usually do my returns in my office but I’m currently off sick they have blocked my accounts for anything related to free people I called them and they said it was for an hairband and I’ve not requested returns for these items I can’t order anything the item is in my basket online witch I’m worried will sell out what do I do they don’t no what they are doing themselves when I ring they can’t wait to get rid of me could you please look into this for me thank you
First of all… I noticed you said “tea shirt”… I just want to humble you and let you know that tea is a beverage and is not normally used in reference to clothing. Secondly, the proper word or phrase you are looking for is “T-shirt”. Lastly, I have no relation to the company, I just enjoy critiquing random people, but the issue you have stated has nothing to do with the company as a whole rather than dealing with individual people who aren’t as equipped or inept to do their job. Basically what I am saying is, don’t fault an entire company over simple mistakes made by random employees.
Also, you lack grammar and spelling. I hope you can learn from this experience (learn some grammar and mitigate the typos for a more coherent sentence which can lead to more engaging and helpful feedback.)
I want to contact someone or be contacted in the corporate office about my online order experience as well as your chatting agent and customer service agents.
Their customer service is horrible! I am trying to contact them on Twitter and Facebook since noone can help me or give me any number to corporate They’ve lost 2 of my packages in the last 3 days!!
So would I!! One bad experience after another! Horrible.
Hi I have been chasing up country of manufacture for two pairs of your shoes Raina
Gladiator Sandals and the valencia wrap sandal as it just says import on the website and I am absolutely stunned at how unhelpful your customer service team are no one seems to have that information nor do they want to try and find out for me. It’s very disappointing and makes me not want to purchase these items from you because I feel your company are not transparent about where your products are made.