Where is Fred Loya Insurance Corporate office Headquarters

Fred Loya Insurance Headquarters Address and Contact

  • Address: 1800 Lee Trevino Dr STE 201, El Paso, TX 79936, USA
  • Phone Number: +1 915-629-6300
  • Fax Number: 866-685-6260
  • Email: Click Here
  • Number of Employees: 5200
  • Established: 1975
  • Founder: Fred Loya
  • Key People: Flower Loya

Fred Loya Insurance Headquarters Location & Directions

Fred Loya Insurance Headquarters Executive Team

Name

Title

Fred Loya Jr.

Chief Executive Office

Flower Loya

President

Joe Ramirez

Chief Financial Officer

Ben Salazar

Chief Operating Officer

Tommy Cano

Director of Personnel

About Fred Loya Insurance, History and Headquarters Information

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Fred Loya Insurance Headquarters Photos

Fred Loya Insurance Resources

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  • Ruperto Morin Jr says:

    We had an accident and called the 800 number and first thing was i get is “hello?” like i just woke someone up. And then when i asked if this was Fred Loya they of course said yes it is. Mistake number 1!!
    Then we went ahead and told them what happened and made a claim and gave them the other cars information so they know who it was when they called.
    So after towing our vehicle to a Chevy dealership to be fix since it was a Chevy.On the 18th of Jan 2020.

    Fred Loya rep that we called (Mistake number 2 -we had to call, never call us) told us that Chevy would charge a storage fee and that we (Fred Loya) need to tow it to their shop and have an adjuster look at it to assess the damage. Jan 24 2020

    Next was since we haven’t heard from Fred Loya we decided to call and see what was going on and the claims adjuster ask who we were 3 times (Mistake number 3). And once we told him again George Baylon, he asked where is was and to which we told Fred Loya people where it was before we had to call. Then asked if the Chevy dealership is where we want it fixed.(mistake number 4) C’mon REALLY??!!

    So now its Feb 4 2020 we call again because we never heard anything back and who of course ask us where the car is…..George Baylon!! Once again we asked what is the issue with the car has the adjuster went out there to see whats going on.(Mistake number 5) To which he said he is waiting on a 3rd party adjuster to call him back with the information. We asked we need an update on our vehicle since its going on 3 weeks, said he will have the adjuster that afternoon for first thing tomorrow.

    Feb 5 2020, called again before and after lunch and no answer. But finally got George and of course asked what is the question that we need answered!! (Mistake number 6) So AGIAN we said whats the update on our vehicle. Then he said the exact same thing the day before to which i just was fed up with this Fred Loya insurance…(Mistake number 7)

    Then about 15 mins later we get a call from another man that said he just got the assignment paper work to go out and assess the damages to which i was told already happened. This was the point showed me that Fred Loya is not a worthy insurance to have and use. So now the NEW adjuster said itll be 2-3 more days to get the vehicle towed to their facility and checked.

    Then we get a letter in the mail saying that the investigation is complete that we are at fault to which we already knew that. And that now since we had an incident and our first claim on this so called insurance that our premium will go up. 8 years with Fred Loya and never had a claim and the first one i have they got you!! In their office more like “WE GOT’EM”!!

    This has been the worse 3 weeks ever with a claim. Would not recommend this insurance to anyone. You get for what you pay for!…….

     
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