Where is Five Guys Corporate office Headquarters

Five Guys Headquarters Address and Contact

Five Guys logo
  • Address: 10718 Richmond Hwy, Lorton, VA 22079, USA
  • Phone Number: +1 703-339-9500
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees: 20,000
  • Established: 1986
  • Founder: Jerry Murrell & Janie Murrell
  • Key People: Jerry Murrell (CEO)

Five Guys Headquarters Location & Directions

Five Guys Headquarters Executive Team

Name

Title

Jerry Murrell

Founder, Corporate Owner and Chief Executive Officer

Jose Garzona

Chief Operating Officer

Greg Decelle

Franchise Development Director

About Five Guys, History and Headquarters Information

Five Guys was incorporated in 1986 by Janie and Jerry Murrell; Jerry and the couple's sons, Jim, Matt, Chad, and Ben in Arlington County, Virginia. By 2001, the chain experienced expansion and opened restaurants in five locations throughout the Washington, D.C. metro area. Five Guys Holdings was established in 2007. From 2010 to 2011, this company showed a rapid growth with a 32.8% sales hike. By 2016, it spread over 1,500 separate locations all over the world. It went international with its first location in the United Kingdom in 2013. In 2016, this chain bagged the first position in the burger, steak, chicken and grill category of a Market Force UK survey. It is headquartered in Lorton, Virginia.

Five Guys Enterprises, LLC owns and handles chain of restaurants. The Company provides hamburgers, snacks, and drinks. Five Guys bagged "Number 1 Burger" award by Washingtonian Magazine for seven consecutive years. It now has 79 outlets in the UK with the estate now close to reaching maturity.

Five Guys Headquarters Photos

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  • Corina says:

    My mother, an 85-year old woman, went to the Touhy Avenue restaurant in Lincolnwood, IL to drop off her car so her grandson would have a way to get home. He often works the late shift and there’s no public transportation at that time. It was 5:40 pm when my mother went inside the restaurant to drop off the key & as she left, the manager said, “who is that f…ing b….? My nephew said, excuse me? She is my grandmother. Is that the kind of people you hire to work at your restaurants? I’ve seen many improper activities going on in your establishment but I thought someone was watching. I will try very hard to find my nephew another job where he can feel proud of them work he does – even if it’s taking out the garbage.

     
  • Joe K says:

    I have contacted the store manager and sent comments in on the app feedback site and simply don’t understand the lack of responsiveness to a very simply matter. Store #8540E in Papillion Ne needs to fix the hours they are open on their app. It shows they open at 2:00 PM on Sundays, which means you cannot use their app to order food because the app thinks they are closed. This is a simple fix. Because we are out running around and don’t want to wait 10-15 minutes after we order in person, we just stopped going to 5 Guys and instead go to McDonalds. We prefer 5 Guys but don’t want to wait. Please fix the hours this store is open. Thanks.

     
  • Darren Florentin says:

    I had been working at Five Guys as a shift leader at the Hinesville, GA store (4021) for about 6 weeks. It’s the most unstructured management I’ve ever worked with or worked for. Shift leaders (Jeffrey Taylor) are always late every day. Cameron Keeter, another shift leader is always playing around with crew members like locking crew members in the walk-in cooler and turning off the lights. Also he tried to flip Layla’s Rhodd hat off & try’s to mess with her hair. Cameron Keener has also made her drop food and even gets her arm cut. Layla’s is just 16 years old. Even her dad wants to whip hiss butt. This has been addressed to Miss Latoria Hickmon the GM at Hinesville & she has done nothing. Also the AGM Miss Aquasha Kincey has multiple complaints by customers that she is really mean and bossy to her staff & rude to customers too, that’s including Shift leaders as well. Also the back door has been unlocked multiple of times & this past Tuesday morning 9/21/21 it was unlocked and the police came and the store was fined. I told Miss Latoria I had enough & that I quit. She called me the next day to see if I wanted a meeting to talk about it. I said what for, we’ve had multiple meeting on stuff that shouldn’t be going on & it still goes on. I told her she’s the GM & you still aren’t doing anything about it. I asked for a transfer to the Whitemarsh Is. store when she called up to see if I wanted to come back & have this meeting. I told her that the environment at the Hinesville store is toxic & that I didn’t sign up for all that. There’s no direction or sense of purpose. Miss Latoria got real defensive & said no it’s not toxic you haven’t gave it a chance & I will not transfer you. So now I am going to work for another company. First off, I’ve been in management before. I came from management before I was hired at Five Guys. I’ve been in the culinary industry for more than 20 years. Everything I mentioned just now isn’t toxic than tell me what is? Something has to change at the Hinesville store.

     
  • Niko says:

    He got his millions and let his franchise suffer at some locations. Unfortunately it’s all you can get at certain times.

     
  • Helen says:

    Ordered delivery service today. The DoorDash driver shows up half and hour late with an order from a different place. When I tell him my order is from Five Guys. He yells “shit” at me and gets in his car and drives away. I call Five Guys and they tell me there is nothing they can do. They then tell me to call a different number to ask for a refund. I call them and they say they will process the refund but they don’t know how long it will take. DoorDash does not even respond to my calls and complaint, total silence from them. I had to pay for a second order in order to get my meal. Don’t know if I will ever see the money I paid for the order someone else probably received.

     
  • Arthor L Fluker says:

    I am Arthor and I work at Five Guys in Washington, PA. I thing it’s a nice job as a crew member. Now, I am moving to Dothan, Alabama and need to continue to work for Five Guys ( but) I am having financial problems with all the first 3 months rent being I have only worked for 31/2 weeks so far . Can a guy get some help. Thanks for hiring me. The best burgers in the world and fries.

     
  • Jennifer Poehleman says:

    I work at Five Guys and have not received my paycheck in a month! I was given the tracking number and it’s been in Tennessee since 2/22. I live in California!! I also contracted covid while working and was out for 2wks. I was told they do not have covid pay. So that was another 2wks without money. I have 3 kids. I need income. I can’t get a hold of anyone that has information. I will have to make this more public on social media if I do not receive pay for the work I am doing!

     
  • K says:

    This business has signs customers to wear mask, but won’t refuse service. On teammate has already contracted COVID. They do not care

     
  • Michael Johnson says:

    To whom this may concern,
    My name is Michael Johnson from downtown New York.
    1) I love the person who greeted me when I first open the door, he was the Latino buff guy with glasses, he has such a great vibe that everyone wants to work with. constantly communicating with the team making sure that orders get out.
    2) if Scott does not know how to talk or take orders or up sell, retrain needs to enforce! he is just standing around not doing anything, very #BAD WROK ETHIC USELESS AND NOT WORTH KEEPING in my opinion he is a liability and not an asset.
    3) the buff Latino guy put Bacon on both of my burgers because the white boy in glasses had took one full bacon and broke it in half to make it seem like it was two strips of bacon. but every five guys that i ever ate around had always take two strips of bacon the equals out to 4 pieces of bacon. when the Latino took the bacon to make it 4 pieces of bacon the white guy in glasses had taken it off and that white girl had a really smart mouth towards the Latino guy.
    3) that White white girl have the audacity to talk about that Latino guy in glasses when he seemed like he knew more of what his doing then anybody else. it’s sad that young kids that are given the power to run a store think that they are boss but in reality their nothing but entitled kids.
    4) please give the Latino buff guy my apologizes to have to deal with bullshit like that and get talked down to, No human race or color should ever be talked down to.
    5) who ever is the manager for this store, you need to get shit straight and look and the hard working people you have getting treated like shit.
    6) i am very upset that i can’t even think or type professionally because i can’t stop thinking about those two useless people acting like boss when the the other 3 skinned color people are working extra hard to get shit done!
    7) to the owner of this company i hope that you take extra measures to be attentive to your hard working employees because you have 3 people that are in it just for the money when you have 3 colored skinned people who are actually doing their jobs. very poor management.
    8) i don’t need anyone to try and make up for my experience, just email me and assure me that this will be fix immediately! this is a fucken disgrace! i work for one of New York finest law firm and it will make a big impact if i as a C.O.O make a statement on your actual page.

    you can email me back at 1984JohnsonM@gmail.com .

     
  • jack neff says:

    A few weeks ago, I ate at 5 guys. No problems. Last week, I was refused admittance because I dont wear a mask. Fine, no problem. I wont be back This week the guys at work went there with masks on. 5 guys refused to accept a $100 dollar bill. LEGAL tender money. They were healthy men with healthy appetites to go with that. NOW, they will never go back again. How long before they go belly up and people stand up their BS?

     
  • Janie says:

    This refusing to serve law enforcement is totally and completely unacceptable. We will be boycotting you in Texas we don’t want you in our state. All those employees should have been fired it you didn’t do that those actions reflect your acceptance of this behavior.

     
  • Gary Thatcher says:

    If Police Officers are refused service in any of your locations then the silent majority can also practice Cancel Culture. You just lost a regular customer at your Dacula GA location.

     
  • Greg says:

    I am a middle class American who like many others has been silent while the country we love is torn apart by those wishing to change our system of government. It’s time we stand up and speak up…. one of your stores refused service to 4 law enforcement members. That is unacceptable and while this might not impact your bottom line I will never never eat a product served by one of your stores.

     
  • Joan says:

    Will never buy or patronize the Five Guys facilities since they do not support the president and actually strike out against him. Better realize is the radical left wins you may no longer be an independent business but a nationalize government entity, taking your profits to share with others.

     
  • Mike says:

    Jerry really this is what your company wants to represent you turn your back on the men and blue my brothers just so you know my brothers and red yes the fire department in EMS that’s support the men in blue..
    Not the criminals that were once cops but the men in blue we will stand with them I will not be taking my trucks my crew to five guys again I’m sorry to announce stand up as we are standing up take that franchise away or I’m sure you’ll lose more than just the franchise….

     
  • Sammy Gill says:

    I have been a fan of five guys for years! As if the day that our men in blue were told they will not be served in the Daphne Alabama restaurant I will no longer be a customer (or any of my family) until those jerks that did this are fired! End of story!!

     
  • Tish says:

    Refusing service to police officers? Bye bye.

     
  • Suzie says:

    Police officers were refused service in Daphane Alabama franchise I will never step foot in another Five Guys restaurant in any town ever again

     
    • Sharon says:

      I totally agree with you and I am letting all my friends known that this is discrimination! Big time!

       
    • Sammy Gill says:

      Amen to that! I am tired of the treatment our police officers are getting! So now if these jerks that did this needs help they will contact that BLM crap!

       
    • Janie says:

      I agree this is not acceptable actions.

       
  • Dawn Groves says:

    Sent an e-mail to corporate (3) weeks ago regarding my extreme disappointment with my take out experience at the Coronado Mall location in ABQ, NM (spent over $27 bucks on 2 burgers and a large fry, and the order was totally wrong); as of today, May 1, 2020, I have not received any response. Again, extremely disappointed. During these troubling times all across the nation, how can we support local businesses when they have no concern about getting the take out orders correct! They have no customers in the store! Seriously!!

     
  • joseph drury says:

    Attempting to contact Jerry Murrell. Joseph Drury past owner of Bojangles system and worked for Dave Thomas becoming one of the largest Franchisees in the 90’s. Want to talk directly to Jerry. Please past this message to him. Thank you 704-650-8575

     
  • Marilyn Lamy says:

    I had taken a survey after eating in one of your restaurants, the one in Rego Park Queens and I commented on the disappointing experience. This was back in July and the corporate office offered to send me coupons which never happened (The point is not to promise something and not do it). My name is Marilyn Lamy 33-16 81st street Jackson Hts.NY 11372.

     
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