Where Is Fitbit Corporate Office Headquarters

Fitbit Headquarters Address and Contact

Fitbit logo
  • Address: 199 Fremont St, San Francisco, CA 94105, USA
  • Phone Number: +1 877-623-4997
  • Email: investor@fitbit.com
  • Established: March 26, 2007
  • Founder: James Park & Eric Friedman

Fitbit Headquarters Location & Directions

How to Contact Fitbit Corporate Office

Fitbit – the name has been famously known for providing health and fitness accessories to make the fitness journey of people fun and easy. From their mobile app to their website to their fitness accessories, people have been using their products throughout the world to begin their fitness journey. Their activity trackers and other wearable gadgets allow users to keep track of their body’s condition while they engage in fitness activities. With their competent app, people can log in the information like their diet, activities, weight, and daily activities, making their fitness journey easier.

There are numerous users of Fitbit worldwide and people often look for ways to contact their headquarters for different reasons. Here is a list of reasons why people look for the contact information of Fitbit headquarters:

  • For partnership with the brand
  • For inquiries about retail sales
  • To collaborate for corporate wellness
  • For public relations and media inquiries
  • To share fitness success stories
  • For customer support and other queries

Besides these, there can be several topics for which people want the contact information of the Fitbit headquarters. If you’re looking for that information too, let us help you:

Ways to Contact Fitbit


To enquire about the products of Fitbit, their manufacturing, business opportunities, or any other topics, you can visit their headquarters through an appointment or write to them. The address to their headquarters is given below:

199 Fremont Street
14th Floor
San Francisco, CA 94105

Phone Number

For a faster response and for general queries, you can contact Fitbit headquarters on their phone number too. Their phone number is given below:

+1 877-623-4997

Email Address

To write to Fitbit for queries about investment, retail sales, or partnership, you can send emails to the address given below:


Fitbit Headquarters Info & Photos

The headquarters of Fitbit is located in San Francisco and is the pure reflection of the brand itself. The office has a cool interior with a spacious lobby and reception area, private booths and rooms for employees to work, and feature-rich conference rooms and cubicles.

To keep the spirit of fitness alive even inside the office, the management has replaced employee chairs with yoga balls at some places, to keep employees fit and comfortable. In the same spirit, the refrigerators at Fitbit are also always stocked with healthy and green food and drinks. The headquarters premises provide all the facilities for more than 500 employees. The employees also get to enjoy free Yoga and Zumba classes during the weeks.

To visit the headquarters, you need to fix an appointment with the concerned person or you can simply write to their physical address and send your queries through the mail.

Fitbit Headquarters Photo
Fitbit Corporate Office Photo

Fitbit Headquarters List

S. No.




United States

199 Fremont St, San Francisco



6th Floor, Suite 10, vulica Klary Cetkin 51 Minsk



Hu Bin Lu, Huangpu Qu Shanghai



76 Baggot Street Lower Dublin



Level 4, Augusta Point, Golf Course Road, Parsvnath Exotica, DLF Phase 5, Sector 53 Gurugram

Fitbit Headquarters Executive Team



The co-founder, CEO, and President at Fitbit, James Park is a technology entrepreneur from America. He has been the CEO and president of the company since it was found in 2007. Besides Fitbit, James is the co-founder and CTO of Epesl Technologies, Inc. He went to Harvard College to study computer science and has a net worth of US $660 million.



The co-founder, CEO, and President at Fitbit, James Park is a technology entrepreneur from America. He has been the CEO and president of the company since it was found in 2007. Besides Fitbit, James is the co-founder and CTO of Epesl Technologies, Inc. He went to Harvard College to study computer science and has a net worth of US $660 million.























About Fitbit


In 2007, founders James Park and Eric Friedman decided to draw forth an innovation out of the advancement of sensor-driven and wireless technology. Their ideas along with the smart technology resulted in something smart - a technology that changed the way people moved. This happened when people started getting aware of their body’s activities and could track the same. Since then, Fitbit has introduced numerous revolutionary devices like activity trackers and other wearable technology that have made their mark in the fitness world.


Fitbit is a brand of fitness devices and wearables founded in 2007. The team at Fitbit is dedicated to building such fitness products that help people transform their lives. Fitbit is driven to help people start their fitness journeys on the right foot. Along with providing high-quality and feature-rich fitness devices, they also provide the Fitbit app and website that allow users to keep track of their fitness journey. Users can register on the app and add their information for tracking the progress of their fitness goals. On the other hand, the devices let them track their activities like heart rate, steps walked in a day, sleep, calories burnt, calories consumed, etc.

The company works with a mission to inspire and help people live a more active and healthier lifestyle, no matter where they are. Their devices are specially designed to fit perfectly with your routines and motivate you to stay fit and active.


  • As of 2020, Fitbit has 31 million users active through their devices
  • By 2018, Fitbit has 85 million registered users
  • Till 2014, Apple used to sell Fitbit devices in their brick-and-mortar stores
  • Fitbit has garnered numerous awards including the Innovation Award, Gear of the Year Award, etc.
Rate This
  • Doreen Holm says:

    The Fitbit Lux is terrible I have been trying to get someone to listen . I have called 4 times no one is helping. It is not tracking my time correctly or what I am doing

  • Cindy says:

    I am so disappointed that my Fitbit Versa 2 is not longer working after just 1.25 yrs. It would have been nice to at least get a discount to purchase another, but was told I do not qualify. My entire family has Fitbit’s, but we won’t be purchasing again.

  • Shawn says:

    I have had Fitbit for a while and it used to be good. I since however have the Sense and it will not take a charge, keep a charge or charge at all. Customer Service is HORRIBLE and will not help. After months of contacting them my Sense will no longer charge and Customer Service tells me to continue to wait for an update. My charger needs replacing whats worse is that I have the protection plan and they refuse to assist,.

  • Catherine says:

    I have been using fitbit versa 2 and am pleased with it.
    However after your stupid statement supporting a TERRORIST ORGANIZATION BLM i will tell you that as soon a any corporation gets political i am COMPLETELY TURNED OFF.
    stick to improving your product and keep you opinions to yourself.
    Considering the amount of complaints I would think it makes more sense to take care of business.
    After this fitbit breaks like my versa 1…I WILL NEVER BUY YOUR PRODUCTS AGAIN.

  • Judith says:

    I am going round and round with your support. All I do is chase my tail and the device is faulty.

    I have unpaired it. Deleted the pairing from bluetooth, resynched it with bluetooth and restarted the computer and tried a again and it didn’t work. I even tried, deleting the bluetooth pairing, then restarting the computer, and then repairing and trying to set it up again. I have made sure that the power cord is clicked in. I have a blaze that still works beautifully that I set up again. But can you do anything for me on the ionic? I has been a glitchy lemon from the get go.
    Wed 11:50 AM
    Fitbit Help
    Hi there, Judy. Sorry to hear that you’re unable to pair your Fitbit Ionic. Thanks for trying some fixes beforehand. Let’s help you with this. Please confirm if you have tried all the set up troubleshoots here: https://help.fitbit.com/articles/en_US/Help_article/1872. In addition, we’d like to know if you’re getting an error message during the set up process. Meanwhile, for us to better check this, please provide the email address associated with your Fitbit account. We hope to hear from you soon.
    Wed 1:27 PM
    My email is
    Wed 1:38 PM
    I have tried everything even another reset after the factory reset. The bluetooth is paired. The setup process can find the ionic and even makes it show the little diamond that it has found the device and then it says…taking longer to set up..and then fails. No new updates are needed.
    I have repeated the above steps probably 6 times by now.
    Wed 1:40 PM
    We appreciate your effort trying those steps. Also, thanks for providing the screenshot and information. We found your Fitbit account and confirmed that your Ionic isn’t paired with your Fitbit account. For us to further investigate, please provide the model name of your phone and the OS version. We’ll wait for your reply.
    Wed 11:24 PM
    I am using the app downloaded on my HP Computer which is new as of 2020
    Thu 11:06 AM
    It was working on this device previously
    Thu 11:08 AM
    Fitbit Help
    Hi Judy, Thanks for the information and pictures provided. Do you have a mobile device where you could try pairing the Ionic to the account ? Once paired with the app on the mobile device, you should be able to sync it with the pc again. You won’t have to repeat the process again, when you sync the watch with the pc.
    You can have a look at this in the meantime: https://help.fitbit.com/articles/en_US/Help_article/1872 Let us know if you have any question.
    Thu 2:42 PM
    I tried with my fire tablet and it didn’t work
    Thu 3:04 PM
    Hi Sonia, Thanks for the reply and efforts . Could you let us know if you receive an error message? Could you also provide us your full name, country of residence and retailer where the Ionic was purchased?
    Thu 3:10 PM
    I just tried my fire phone as well.
    I purchased it from http://Fitbit.com and it was sent to Brewster, NY from the website.
    Judith Challis, 84 Cobb Road, Brewster, NY 10509
    Thu 3:40 PM
    We appreciate your cooperation in working on this and for providing the requested information. We’ve created a case for you (#35234901) and have brought it to our team’s attention. Someone will be in touch with you soon. Please keep an eye on your inbox. Should you need any additional help, please let us know.
    Thu 5:22 PM
    I just got a note from your team in email saying they saw a synch today, but that was the blaze I hooked up again, not the ionic.
    Thu 6:28 PM
    Thanks for getting back. We’ve posted additional notes on your open case for further assistance. Please keep an eye on your inbox and spam folders. If you have any other concerns, please let us know.
    Thu 8:23 PM

    Start a new message

    Apr 9, 2020, 6:14 PM (2 days ago)
    to me

    Hi Judith,

    Hope you are having an excelent day

    Upon checking in our back-end tools we are able to confirm that your Last Sync was Apr 09, 2020 with 9% battery level.

    To complete the process of troubleshooting and verify your warranty status it is require that you can send us your country of residence.

    We look forward to getting you back on track. Keep in mind that for us is a pleasure to help you, so do not hesitate to contact us back if you have any other inquiry.

    Melina DS and the Fitbit Team

    Reply directly to this email to update your case. #35234901

    Join the growing Fitbit Community! Get answers. Stay motivated. Find Fitbit friends.


    Judy Challis
    Thu, Apr 9, 6:26 PM (2 days ago)
    to fitbit-support@fitbit.com

    Certainly I live in the United States. Case (#35234901)

    Judy Challis
    Apr 9, 2020, 6:27 PM (2 days ago)
    The last synch you saw was my blaze that I hooked up again, not my ionic that I cannot synch again

    Apr 9, 2020, 11:29 PM (2 days ago)
    to me

    Hello Judith,

    We are glad to assist you with the not syncing properly issue that your Fitbit Ionic is undergoing. At Fitbit, our customer satisfaction is our priority, and for that reason we’re always striving to provide the best customer experience.

    After checking our system we could see that the last time your device synced was on Apr 08, 2020 03:06:33 PM with 100% battery level. Thanks so much for all the troubleshooting you tried before.

    We want to give you all the steps in order to sync just to confirm that everything has been done.

    Please delete everything from Bluetooth on the phone, even the Fitbit
    Try to sync with just one device, the other devices must have Bluetooth off.
    To restart your watch, to do so: press and hold the left and low right buttons for a few seconds until you see the Fitbit logo on the screen.
    To continue with the troubleshooting please follow these steps.
    1. Please go to the Fitbit app.
    2. Tap on the top left corner where it is a circle.
    3. Then tap where says set up a device.
    4. you will see a message that says you already have a Fitbit, so tap there to set it up as a replacement.
    If the issue is still happening please try with other phone the same steps; a windows 10 computer can also work.

    In case you come across any other inquiries, don’t hesitate to contact us again, as we will be more than happy to continue assisting you


    Laura LF and the Fitbit Team

    Judy Challis
    Apr 10, 2020, 10:09 AM (1 day ago)
    I have done all the above, at least 4 x each on three different devices. Remember, I am having problems because I had to factory reset because I had all sorts o

    Apr 10, 2020, 9:14 PM (14 hours ago)
    Hi Judith, Thank you for trying our suggestions.. We will be more than glad to assist you regarding your Fitbit Ionic’s syncing issue. After checking our system

    Judy Challis
    Apr 10, 2020, 9:25 PM (14 hours ago)
    I have done all of the above. What can YOU do for me?

    Judy Challis
    Apr 10, 2020, 9:29 PM (14 hours ago)
    I am unhappy, I have done everything you have suggested, and yet all you do is cut and paste pages as if you don’t understand English. I am very unhappy. You ar

    Apr 10, 2020, 11:30 PM (12 hours ago)
    to me

    Hi Judith,

    Thank you for trying our suggestions.

    In order to investigate this matter, please let us know the brand and model of the phone that you are using to pair your Ionic.

    We will be waiting for your response.
    In case you come across any other inquiries, don’t hesitate to contact us again, as we will be more than happy to continue assisting you.

    Judy Challis
    11:29 AM (5 minutes ago)
    to fitbit-support@fitbit.com

    As I have told you before, I have an Amazon Fire phone, and Amazon Fire Tablet and an HP Envy computer. The problem is not my devices but the ionic.


  • Colette says:

    I am so disappointed with Fitbit. I had purchased a Special Addition Versa, I have had it about 1 yr, the other night the face (black square) fell right out.I contacted service the man would not listen to what I was saying, it ended with me hanging up. I wanted to see if this had happened before to others and to see if it could be replaced. but I never got that far with this guy. Sad to say I am soooo done with fit bits have a good day!

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