Where is Fifth Third Bank Corporate office Headquarters

Fifth Third Bank Headquarters Address and Contact

Fifth Third Bank logo
  • Address: 38 Fountain Square Plaza, Cincinnati, OH 45202, USA
  • Phone Number: +1 513-579-5203
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees: 20,000
  • Established: 1858
  • Founder: William W. Scarborough
  • Key People: Greg D. Carmichael (CEO)

Fifth Third Bank Headquarters Location & Directions

Fifth Third Bank Headquarters Executive Team



Gregory D. Carmichael

Chairman, President & CEO

Steven E. Folker CFA

Director of Research and Director of Equity Strategy

Tayfun Tuzun

Executive VP & CFO

About Fifth Third Bank, History and Headquarters Information


Fifth Third Bank was founded in the year 1858. The organisation has been active for almost 160 years. The former name of the company was Bank of the Ohio Valley. In the year 1871, the bank was taken over by Third National Bank. Then in the year 1908, Third National Bank had amalgamated with Fifth National Bank and later formed the Fifth Third National Bank. The organisation had gone through several name changes, and finally, in the year 1969, the name of the organisation was fixed to be Fifth Third Bank. In the year 1994, the organisation was again acquired by Cumberland Federal Bancorp, for about $149 million. The following year, about 12 branches of the PNC Financial Services were taken over by the organisation. Then in the year 1998, the company had acquired W Layman Case & Company. This was followed by the acquisition of Enterprise Federal Bancorp, for about $96.3 million.

During the year 1999 to the year 2008, the company had acquired various other companies as well, namely Emerald Financial, Ashland Bankshares, Bank of Ashland, South Florida Bank Holding, Old Kent Bank, Franklin Financial, R-G Crown Bank of Casselberry, First Charter Bank of Charlotte, First Horizon National Corporation, etcetera. In the year 2008, the USA Department of Treasury had invested almost $3.4 billion in the organisation, which was a part of the Troubled Asset Relief Program - the organisation repurchased the investment in the year 2011. In the year 2009, the company had sold almost 51 per cent of its credit card processing services to Advent International. Then in the year 2014, the organisation was planning to move its regional headquarters in Michigan to Detroit. The headquarters had employed almost 150 employees. In the year 2016, nearly 17 branches were sold to FNB Corporation. In the year 2017, the company had acquired Epic Insurance Solutions Agency along with a human resources firm known as Integrity HR. The next year, the company had acquired Coker Capital Advisors, which as followed by the acquisition of MB Financial for an amount of $4.7 billion. The company had also faced many controversies its past; notably, the data breach incident for various TJX companies, which happened in the year 2007 and about 45.7 million credit card information were leaked. Another controversy occurred in the year 2014, for which the company had to pay almost $1.5 million due to a settlement of a discrimination case towards the organisation. The headquarters of the company is based in 38 Fountain Square Plaza. The name of the place is Cincinnati, while the state name is Oklahoma, USA. The area pin code is 45263.


Fifth Third Bank is an American banking organisation that focuses on providing various kinds of banking and financial services to its customers and clients. The current CEO and also chairman of the organisation is Greg D Carmichael. As of the year 2017, the total revenue generated by the company is more than $7.7 billion. Also, the number of employees working in the organisation is more than 18,100. The organisation has over 1,100 branches along with more than 2,400 ATM machines as well. It is currently ranked at 366 places in the Fortune 500 companies list.


The primary services provided by the organisation include allowing customers and clients to obtain various kinds of financial and banking services offered by the organisation itself. The services provided by the organisation include commercial banking, consumer lending, branch banking, investment advising, etcetera.

Fifth Third Bank Headquarters Photos

Fifth Third Bank Resources

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  • Elizabeth Craft says:

    I am so disappointed in this bank i can no longer do on line banking was told to use mobile banking and so sorry they are having a problem . I would think that after a month they would have it worked out. My bank is in Sylvania.

  • John Butler says:

    Horrible experience and company. This was a message I sent to the Director of National Mortgage Sales. I have removed the names of people but would be happy to supply them to anyone interested in higher management.

    I am a current mortgage customer of Fifth Third and receive your letters at least once a month to encourage me to refinance. This would not ordinarily bother me as one of these letters is probably what got me to initiate a refinancing. What I would like you to know is that your organization does not seem to be adequately staffed to handle these requests.

    My refinancing process started April 6 and does not seem to be getting close to finishing any time soon. If were not such a hassle to go through the mortgage process, you would have lost me as a customer 2-3 months ago.

    I have been very diligent about responding and supplying all required documentation within days of the request but then go weeks if not a month with no activity. The credit report checks have expired and a few weeks ago I was asked to give them permission to access the reports again and was told this was the final step to get this approved. Last week I received notification that my wife and I would need to fill out the docusign to start the application process all over since it was so long since it had been submitted. My reaction was very predictable so I sent a message to (name removed) and (name removed) to voice my displeasure. (Name removed) responded saying he was sure it was a mistake and that he was asking (name removed) for an update. I have not heard anything since then. I also called the telephone number on your letters and asked to speak with you. I was not surprised that the agent I was talking to said that he could not do that and for good reason. The agent, (name removed) (not sure of the last name spelling), did apologize and found my records. He said he would check into this and get back with me hopefully within a half hour. That was last Thursday and I haven’t gotten any phone calls back from him.

    This is absolutely the worst process I have ever been involved with on a mortgage of which I have been through these processes probably 20 times over my life, one of which was international. It does not make any sense to me at all why a current customer would be put through all of this scrutiny when I am currently approved to pay an increased amount, have never missed a payment, and nothing will change except to lower my payment which would only improve my cash flow.

    To make things even worse, Saturday I received a letter from your organization that my mortgage loan payment is currently past due. This payment is made directly from my banking account on the same day every month and was this month on the same date. I am currently on hold for over 25 minutes on the telephone waiting for someone to answer to explain to them my payment is not past due and never has been.

    I could certainly use some help from higher management.

    Respectfully yours,

    John Butler
    Loan # 0205140809

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