Where is Fiesta Mart Corporate office Headquarters

There is a manager that works in the DFW area who dips and spits it into a water bottle. When he talks to you he drools. He also keeps the bottle in his back pocket. I complained to other management about it and nothing was done. He does this out in the open on the floor in front of employees and customers. How is he allowed to work around a grocery store and contaminate the area? I would say more details but this makes me sick to my stomach writing about it.

First off they misplaced my check twice!! I am an employee at fiesta #34 and Theresa which is a manager always shows racism towards the Blacks!!! She never helps us when we needed!!
Like Today she knows why they didn’t have my money on my card! However, she was rude and didn’t want to help me!! She said wait an hour until the other Manager comes in! That’s not right!!

Please DONT SHOP HERE IS YOU’RE NOT a BRIGHT HISPANIC!!! They treat you and watch you like A CRIMINAL! This employee accused me of stealing and went in my bag just to realize THE ITEMS WERE SCANNED! Her name is KRISTABELL, she’s very rude and obnoxious!!!

She could have ask or said “excuse me ma’am can I check an item in your bag?” Rather to reaching in my bags! Once I asked her was there a problem, why is she doing this. She states this is her job!

Then had the nerve to scream back in forth with me and point telling at me not to take photo of her in front of plenty of shoppers! This is the kind of people Fiesta Mart is hiring? I’ve shopped here for YEARS and never felt as an Afro Latina I’d be tried this WAY!

There were TWO other BRIGHT HISPANICS, and guess what? She didn’t walk up and start searching their bags!!!

Colorism is real!

I’ve tried calling, the manager wasn’t available. I’ve called two corporate numbers (713) 866-8200, (713) 869-5060 both numbers were directed to the same lady who was only able to give me this email

Hello. I hope you and your family are doing well. I’ve tried repeatedly to contact you for over a month now but I’m being completely ignored. I have always gone to Fiesta especially to purchase what was the absolute best trés leches cake anywhere. I purchased one, no special occasion, just craving for the best trés leches cake and the entire thing as completely foreign. Everything from the cake itself, topping with fruit and what was the most delicious trés leches combination I’ve had anywhere and after serving a guest I happily served myself a giant piece and it was so bad I threw it out. I understand with all the financial issues going on you are possibly skimping on the “original” tres leches but I am absolutely dissatisfied with what is now a completely different and “foreign” cake. I’d like my monies back but also I’d like to know if and when you are going to make the cake before the changes. Thank you.

I purchased groceries and a lottery 100.00 ticket. On ticket won 500.00. And at store 67 in Fort Worth, Texas they lied a said bank just took all the money. I asked for manager she cashed it but had a attitude. If they don’t want black business put a sign on door. Will not shop there again.

I was so appalled when I went into your store # 210 Dallas Texas @ Lake June and Master. Been a black woman going to the deli and what I saw. Everything in your deli was catering to the Hispanic community. I didn’t see anything in your deli that cater to me are people in the black community that I like to eat. I came in your store today because once before that’s where I can look for the type of dealing me that I like to eat not being in there a while so I didn’t know that you no longer carry it. This was an insult to me and the black community after all we had spent a lot of money in your company. And this is the reason being a black woman that I don’t like patronizing or being affiliated or associate to anyone that assassinated my character. I would no longer spend my black money in your establishment and I will also pass this on to the black community. And this was the second fiesta establishment that I went to and the deli department that’s not attending to the need of the black community. This is the discrimination especially being that you’re establishment are in the dominant that was a black neighborhood now it’s been invaded by illegal and this who you’re catering to.

Lost my business and I would never step in another fiesta establishment is this what they think about the black community.

Hello I was in store #37 on 4/3/22 around 8:31 am when I check out at the cash register and had over a 1,000 worth of food stamp on my EBT card and now my stamps were stolen from this store because this was the last place I swipe my card but I lost card in my home and notice it was out of my wallet and I called to check the balance and notice my food stamps was missing and I asked the office did they take them which they rollover and that’s is when I knew I was rob..I talked to the store manager all he did was make excuses but they stole my stamps..he ask me do install have the receipt which I thoughy I threw away but I.found it and he had my balance still on there and some has did this cyber theft and y’all need to investigate this store because they is not right. And I do know they have a dark mirror where stairs lead to so anybody could had.been up there getting people information and this is not rights all I did file a police report

On November 5.2021. We purchased a galloon of Fiesta Whole Milk. When I poured a glass of milk for my grandson, I notice something red coming out of the container. What was it? It was a shrimp tail. As I continued to pour, more and more pieces poured out of the container. So I just poured the rest of the milk down the drain. I am not going to make an issue of this, but wanted you to know that maybe someone is deliberately doing this.

On 9/26/2021 at about 12 pm I and my husband entered a check out line at the Fiesta Store on Coit and Spring Valley in Dallas TX. While standing in one line the cashier in the checkout line next to the one I was in gestured the customer in front of us to come to his line to be checked out. His light was off so I proceeded to stay in the line that I was in. A lady walked up to that line and he began to check her out while his light was out at the register so I assumed he was checking out and that he just forgot to turn on the light. When I got in the line gestured that he was closed. So I went back to the line that I was in. There were only 2 lanes opens so we had to wait a while. As soon as the cashier started ringing up our items a greyhaired older gentleman walked up to the cashier and asked her how many hours had she worked for the week and then she and him walked off to cart stand against and started talking about her hours. No one said excuse or anything. That was very rude and inconsiderate. After talking to that gentleman which I am assuming is her supervisor the cashier who is named Diana began to talk and entertain with customers walking in the door and other employees just leaving my husband and I standing at the register. I let the cashier know that we were in hurry she looked over and ignored us until she was finished mingling. The Grey haired gentleman pretended he didn’t hear what was going on and walked away. Once the cashier came over she refused to acknowledge me and only communicated with my husband with a smirk on her face. She began ringing up our items by typing in the barcodes instead of scanning them. By that time I was very frustrated even more so I told my husband I was going to the car and he can take care of everything. No one came to help my husband bag the grocery so my husband began bagging our grocery himself. When I proceeded to my car the cashier tells me that she needs to see my ID in order to get the wine we were purchasing. My husband and I are well over 21 and all she needed was his I D since he was purchasing. She called over the manager which I began tell about how I was being treated by the cashier and she tells me to calm down and that the cashier Diana will make my life better when she rings me up and that I will be okay. She then stated I sure you are older than me so you should be okay. Then she said something to Diana in Spanish and walked away. At this time Diana refused to began ringing up the items until my husband to her to proceed disregarding me. I started walking to my car then turned around and decided that I will not give my money to a company that doesn’t treat me with respect. My husband agreed that we would not be purchasing. I went back into the store to get the cashier’s name and once I arrived the cashier that told me he was closed was ringing up other customers, the greyhaired gentleman was bagging items. That’s when I found out the female cashier was named Diana but I didn’t get any other names. I tried to contact the store via phone(972-783-8255) for 2 hours to see if I could get the manager on duty’s name but phone just rings minus the one time the phone was picked then hung up. As far as discrimination the manager should not have said to me “you are probably older than me”, and the other thing is that the other customers that were helped by the 2 cashiers discussed in this complaint were Spanish speaking and did not look African American as myself. These employees need to understand that customers should not be treated like trash. Going to this store was an inconvenience and complete waste of time.

Verdalia S Hunt

I purchased meat at store #212
In Dallas Tx at 9:49 on 7:9/21 the meat was spoiled so I returned the meat at 10:18 am the store manger his name was Chris was very rude and for no reason he needs a lesson on how to treat his Customers

I went and bought FUD Turkey breast slices at the deli and when I got home I made myself my wife and my 4 year old niece a sandwich. I was putting on a movie for us to watch and she was about halfway finished with her sandwich when I finally put the movie on then I ate half of my 2 sandwiches when I noticed a bad taste so I tried the meat alone and it was spoiled!!!! I went to the store and spoke to the manager and told her that if my 4 year old niece gets sick there will be an issue and all she told me is that she’ll be ok!!!

I witness how the manager of store # 9 in Houston TX- his name is Roger, treat his employees, one of them that for what we heard was trying to come back to work from medical leave, he was talking about her return in the middle of all the customers, not even paying attention to the lady, not looking at her and just humiliating her, telling her job is not available anymore. I thought that was illegal not gave the job back to someone who was on medical leave. Anyways, I do not know the whole scenario, but I know this manager does not have the minimal ethics o professionalism is needed to be a manager. He needs to treat his employees and the customers with respect. I felt very mad he was doing this in from of me and many others who were at the store at that time. this store must educate people who got his positions and teach them to be kind and value others.

My wife and I witnessed a horrible lack of humanity yesterday (4/4/21) at the Fiesta (store #11) on 4711 Airline, Houston Tx. We turned down the isle where the frozen vegetables and sports drinks are located and saw a disabled man with his jean shorts down trying to reach for some gatorade. He was also struggling to pull up his shorts because he didn’t have the strength to do it. We asked him did he need some help and he said yes please. I walked over to him and grabbed the back of shorts then I noticed he had urinated on himself and all over the floor. I let his shorts go and told him I will be right back with some help. When I walked away from him, I saw two employees down the isle just starring at him. I told them this guy needs some help, he urinated on himself and he can’t pull his shorts up. One of the workers finally went to go get a manager and this guy was a real piece of work (His name was Jesus). Jesus walked up to the man and just stood there with a look of disgust and silence for 2 minutes. My wife said he needs help, he can’t pull his shorts up. Jesus continued to stand there silently. He finally says, sir I’m not touching you. You are wet and I don’t have any gloves. Jesus made this man struggle and use all of the little strength he had to pull up his shorts. I was so angry and upset that I became mentally emotional and we walked off. We continued shopping a few isles over and I saw Jesus go to the meat area and get some gloves from the butcher (what took you so long a*$hole). As we are still shopping I now see Jesus pulling this man through the store by his belt (which was torn so he couldn’t buckle it to support his shorts) and this man had a terrible limp in his walk. It was embarrassing, humiliating, belittling, everything you could imagine for this man. Just go get him a motorized cart a*$hole! The bathroom is on the other end of the store, so he literally pulled this man through the entire store by his belt and made him limp all the way to the bathroom in front of everybody. As we were checking out I saw Jesus so I walked over to him and asked him did that guy leave. I will buy him a belt if he is still here (I was so mad that I wasn’t thinking it all the way through. I forgot to think about some new shorts too hell.). Jesus told me the guy was still in restroom and his niece was on the way with some fresh clothes and to pick him up. I said ok and walked back to my wife. Jesus then told my wife sorry ma’am and walked off. I saw a so-called leader/manager take advantage of a disabled man at Fiesta. This is unacceptable and I hope the owners of Fiesta see this post and email me if they have further questions.

I experienced racism at the S. BUCKNER BLVD STORE in DALLAS, TX.
Mgr. Ricardo reassured me he would look into this matter. The lady at the meat market wouldn’t assist me only Hispanics customers. She asked who was next I said me and she ignored me and assisted the Hispanics. I then went to get the Mgr and he had someone else assist me but said he’ll turn her over to the general Mgr. I also noticed there weren’t any Black’s nor whites working at that location that day all Hispanics. This store is notorious for not hiring other ethnicities. Im considering going to the press all News channels in the DFW metroplex to express my concerns. Some need to address this situation immediately!

there had a young black boy who disrespecting elderly and the older black men’s and women’s and the young black boy is very very rude in Fiesta Mark , LLC in 1530 Independence Blvd , Missouri city, TX 77489 the young black boy work in Fiesta Seafood department the Fiesta Seafood department are very very rude in Fiesta Mark , LLC in 1530 Independence Blvd , Missouri City ,TX 77489

Tried all day to complain about the Fiesta on Ross Avenue, in Dallas, Texas. Although the Delli is open, due to social distancing there are only two tables. The problem with that is those two tables are always occupied by homeless people. They’re not in the store to buy groceries, they generally don’t purchase food from the Delli. They just sit there drinking water, & playing with there phones, else reading a paper. I’ve tried to complain to the store manager, Delli manager, & corporate but it appears there’s no interest in selling food out of the Delli. Since Sprouts across the street, & Sam’s up the street are more affordable, with better service, I assumed Fiesta would at least be concerned with this ongoing problem.

your display said buy 4 Dr. pepper products and there 99 cents each I brought 4 they charged the regular price i ask the girl if it came off at the end she said yes it did not then the floor girl told me I brought the wrong kind finally the manager John said it was the pricing dept. and he would have to call them to get it strait he could give me my money back but it would take a while he was busy this was on Sunday the add had been up since wed. how many people did this store scam. I did not wait for a refund I wrote the BBB to ask them to check on your scamming ways

Hi

I am a daughter of a patron that visited the #73 Store in Dallas Texas. My Mother has been a frequent shopper at the one off Skillman for almost 30yrs they know her by name. We were preparing for a Superbowl party and my Mother Janice bought $95.00 worth of items for a fresh seafood gumbo from scratch. After the Gumbo was prepared their was a pungent smell coming from the pot the only item bought frozen were the blue crabs which we buy all the time Live in both locations kinda odd she was sold frozen blue crabs. They were rotten.. The smell was so horrific it made you sick to your stomach after 8 hrs of intensive labor my Mother prepped the Gumbo. It was rotten the whole pot was contaminated. We bagged it all up for proof my mother is disabled and does not drive so she has to wait until someone can get her transportation back to the Fiesta #73. We went to the service counter asked for the store Mgr who was not there and Benjamin Carter/ Carter Benjamin showed. He was condescending and ×circled all over our receipt.We are requesting a refund on all items except for the fruit..He told us he was there to make a decision which he failed to use empathy and matter of fact what he wasnt gonna do. We did not argue eventhough my Mom was Seething bcuz of his unprofessionalism. I am suffering from food poisoning which includes diarrhea and vomiting.We provided to him our original receipt and evidence which he never inquired which was on hand with us..He stopped addressing my Mother w eye contact and directly started his condescending remarks to me. I am NOT the customer my Mother is.We want this resolved immediately
My Mother’s name is Janice