Where is Fantastic Sams Corporate office Headquarters
Fantastic Sams Headquarters Address and Contact
Fantastic Sams Headquarters Location & Directions
Fantastic Sams Headquarters Executive Team
Name | Title |
|---|---|
Scott Colabuono | Chief Executive Officer and President |
Shari Pashilk | Owner |
Maria Weger | Director of Marketing |
About Fantastic Sams, History and Headquarters Information
An American chain of unisex salons founded in 1974 which was initially named as “Incredible Sams” but later changed to Fantastic Sams in 1981. Founder Sam Ross began this corporation in Memphis, Tennessee, which grew into having branches at 995 locations by the end of the year 2018.
In 2011, it was acquired by Dessange International which is a European salon chain, and John Constanza became the new CEO. Other key people include Scott Colantuono as Cheif Executive Officer and Maria Weger as Director of Marketing. Constanza left the organisation in mid-2018 and currently it is lead by interim CEO.
It went through a brand redesign in 2014 and created its new logo and new store design. Several new products were also added.
A private hair care private company having its headquarters at Beverly, Massachusetts, is one of the largest salon chains in the States. Its official web address is fantasticsams.com.
Fantastic Sams Headquarters Photos
Went to Fantastic Sams to get 3 gift cards. Not one person working there knew how to do it. They told me to come back latter. I said I would go somewhere else she started yelling go somewhere else. Everyone there could hear. Poor training and poor customer service. Yelling at a customer. I will follow up on social media. You just lost a good customer.
Fantastic Sam’s is a no appointment salon. When I walk in for salon services at 9:30 in the morning, I am told there is no availability until 2 pm because people have come in, put their name on a wait list so they know when to come back! Isn’t that an appointment? What happened to walk in, and wait your turn? If you cannot wait, come back! So disappointed in this waiting list availability instead of walking in and waiting. Walk in? Not any more, wait list. You cannot get on the wait list unless you walk in. So very disappointed. Been there 4 times in 2 weeks but cannot beat the wait list.
I received coupon in mail and went to have haircut. Upon my arrival I told them I had coupon. An employee told me he knew coupons were sent out. I proceeded to have my hair done and at check out was told they do not accept coupons!!! WHAT?
Wasn’t told that upon arrival and even with a senior discount I still had to pay more. Coupon did not say… only valid at … location. Why offer coupons if not honoring them? FALSE ADVERTISING!!!
I had an appointment at the Cottage Grove, MN, Fantastic Sam’s at 2:30 on Wednesday which they changed and told me I was late. I was not late, they said, they could not provide all the services I initially wanted (which was color, haircut and conditioning treatment). I waited at least 1/2 hour. The woman who
initially greeted me with a false smile I don’t know her name. But the woman who I scheduled with her name is Zoa, and she reiterated the same as the other woman (which was a lie). I never should have tipped seventeen dollars for that kind of service. Very unprofessional. Do not lie to me I had the time recorded at home on paper and I was on time. Here I apologized three times. I believe what happened is Zoa took another client as a favor to this woman. When I left she hugged her and asked her to sign her out. Through research I found out Zoa is the manager. Why would you do this I always tipped you well?
I went to the Monticello Mn fantastic sams and I went to pick up liters of shampoo and was told they were no longer on sale even though your website specifically says they are. I showed the employees and they just said well they are not anymore. TERRIBLE not to honor what you are still advertising!!