Where Is Family Dollar Corporate Office Headquarters

Family Dollar Headquarters Address and Contact

Family Dollar logo
  • Address: 10301 Monroe Rd #5448, Matthews, NC 28105, United States
  • Phone Number: +1 800-547-0359
  • Number of Employees: 60,000
  • Established: 1959
  • Founder: Leon Levine
  • Key People: Gary M. Philbin, Bob Sasser

Family Dollar Headquarters Location & Directions

How to Contact Family Dollar Corporate Office

A chain of variety stores, Family Dollar is a go-to for countless customers in America for their daily needs. Family Dollar aims to be the best small-format convenience store available in local neighborhoods of America. People visit the Family Dollar stores for convenience and fast shopping and for avoiding the hassles of large-scale variety stores. The stores offer products in grocery, home décor, cleaning, and clothing departments. The store is also cheaper as compared to other convenience chain stores.

With a widespread network of stores, Family Dollar has a huge customer base. Thus, customers feel the need to contact the headquarters or head office for different reasons. These reasons can be:

  • Enquiry about refunds and returns
  • Enquiry about selling through Family Dollar
  • Enquiry about online orders
  • Enquiry and complaints about using coupons and the coupon policy
  • Placement of tax-exempt orders
  • Enquiry about community services

Besides, being a retail chain store, Family Dollar is exposed to several instances where people need to contact their headquarters. So, let’s have a look at the different ways you can contact them and get your queries answered:

Ways to Contact Family Dollar

Address

For any queries related to business operations, environmental safety, community services, jobs and career, product quality, and delivery services, you can pay a visit to their headquarters. You can also write to them and mail your queries to the address given below:

10301 Monroe Rd #5448, Matthews, NC 28105, United States

Phone Number

Though you can contact the concerned Family Dollar store at your nearest location through phone, the phone number to their headquarters is given below:

+1 800-547-0359

Family Dollar Headquarters Info & Photos

The headquarters of Family Dollar Store is located in Chesapeake, Va, and is known as the Store Support because all the customer-support-related queries and complaints are resolved here. The support center of more than 15000 Dollar Tree and Family Dollar Stores, the headquarters campus is infused with all the latest technology and tools required by the support teams. The campus has a 12-storied building with an on-site cafeteria and many meeting areas.

The headquarter employees work in a contemporary collaborative environment helping in-store and distribution operations. You can commute to the place easily and meet the concerned people by scheduling a meeting beforehand.

Family Dollar Headquarters Photo
Family Dollar Corporate Office Photo

Family Dollar Headquarters List

S. No.

Country

Address

1

United States

10301 Monroe Rd #5448, Matthews, NC 28105, United States

Family Dollar Headquarters Executive Team

Leon Levine

Founder

An American businessman and philanthropist, Leon Levine is the founder of Family Dollar. He opened the first Family Dollar store in 1959 at the age of 22 in Charlotte. He retired from Family Dollar in 2003 to start The Leon Levine Foundation for philanthropy.

Gary M. Philbin

President and Chief Executive Officer

After a 30-year-long career in retail grocery, Gary M. Philbin joined Dollar Tree (the parent company of Family Dollar). He is currently the President and CEO of the company and has served as the Chief Operating Officer and Senior Vice President of the company. His career is also associated with companies like Grand Union and Kroger.

Bob Sasser

Executive Chairman

Working as the director of the company since 2004, Bob Sasser is now the Executive Chairman of the Board of Directors of Dollar Tree. Previously, he has also served as the Chief Executive Officer, President, and Chief Operating Officer of the company

Name

Title

Kevin S. Wampler

Chief Financial Officer

Michael A. Witynski

President and Chief Operating Officer, Dollar Tree

Duncan Mac Naughton

President, Family Dollar

Neil A. Curran

President and Chief Operating Officer, Dollar Tree Canada

Betty Click

Chief Human Resources Officer

David A. Jacobs

Chief Strategy Officer

Joshua R. Jewett

Chief Information Officer

Gary Maxwell

Chief Supply Chain Officer

Thomas R. O’Boyle, Jr.

Chief Operating Officer, Family Dollar

William A. Old, Jr.

Chief Legal Officer and Corporate Secretary

About Family Dollar

History

Founded in 1959 by Leon Levine, the Family Dollar started its operations through its first store in Charlotte, North Carolina. Other stores opened in South Carolina (1961), Georgia (1962), and Virginia (1965) shortly after. By the year 1969, the Family Store had about 50 stores in the Charlotte region alone.

The stock of Family Dollar started trading in 1979 at the New York Stock Exchange. In 2003, when Leon Levine retired from the business, the business was succeeded by Leon’s son Howard R. Levine. The pace of growth increased manifolds during the 2000s.

In 2015, Family Dollar was acquired by Dollar Tree.

Services

Family Dollar is a chain of small-format convenience stores. The organization operates under and in collaboration with its parent company, Dollar Tree, Inc. There are more than 15,000 Family Dollar Stores spread across the 48 states of America and 5 provinces of Canada, all managed from a common head office. Family Dollar has come under the Fortune 200 Companies and has been operating for more than 60 years now!

The USP of Family Dollar stores is that most items in these stores are priced at $1 or less and each item is below $10. The company operates with a very small footprint and has opened stores in all kinds of the neighborhood, even in rural areas for the convenience of customers. The Family Store has a strong team operating behind their store, support center, and distribution chains.

Facts

  • After four decades of operation, Family Dollar made it to the Fortune 500 Companies 
  • In 2019, about 400 Family Dollar stores were closed under a decision by Dollar Tree
  • The company has two community funds: FamilyHope and Dollar Tree Associate Disaster Relief Fund
  • The company is also the national charity partner for BGCA (Boys & Girls Clubs of America)
  • The employees of Family Dollar stores follow a dress code of red polo shirts or jackets. Some employees also wear light pink jackets.
Rate This
  • concern person says:

    I live in Thornville,Ohio 43076 just a few blocks from your store, The Employees are great but the problem is the parking lot is a mess a huge hole in the concrete the parking lot area is littered with trash, cig.butts, cans and so is the area around the store. Champs Pizza & Rival Motorsports in the same block keeps their area clean it’s really sad that a store like yours does not take more pride in keeping the parking area and around the building in better shape & clean.

     
  • Sandy Waskow says:

    I’m a customer and I was in Family Dollar on Sunday April 18, 2021 in Manitowoc, WI. That store is filthy, has garbage all over the floor, they haven’t swept in probably a year!! Very unorganized!! I have never went to a store that looks like that one does! It’s disgusting to even walk into there. I like family dollar and am a regular shopper but from now on I will travel to Two Rivers to go into that store, it’s organized and very clean!

     
  • Amanda Johnson Pender says:

    I’m mad as hell and if cooperate don’t contact me immediately I will go viral. I purchased extra strength Acetaminophen 250 caplets 500 mg last Saturday and I’ve been taking this product for 4 days. My stomach started hurting not knowing why so I go over everything that I consumed last week and my mind said check the product you brought from family Dollar in Jonesboro Ga Tara Blvd 3023y. Guess what I discovered the expiration on the box is 04 2019. Now I don’t know who I should contact yet ? So do anyone know what steps I should contact ? This has interacted with my every day medications and I feel nauseated no appetite and I just want it to go away

     
  • Trish says:

    Family dollar on the South Side of Des Moines is letting customers in without masks. Even though sign says you are required to wear a mask

     
  • Dawn says:

    Hi my name is Dawn and I work at family dollar in Huntsville, Tx and we are constantly being asked if we sell corn meal, tarter sauce, and cranberry sauce. Was wondering if you can add these items in the reset for grocery, as they will sell really well.

     
  • Cheyanna Henry says:

    Very, very disappointed…I visit my local Family Dollar Store in my Keenan Terrace neighborhood since the remodel location #04333 3414 Main Street Columbia, South Carolina 29203 (803) 733-5497

    Unfortunately I was highly disturbed by the new night manager named Ms. TJ. comment 19:34 pm on 09-04-2020. A woman with short blond dyed hair! She loudly in informated a nearby cashier that she needed to watch my children closely on the kids toy alse in the fear that they may be stealing. To my dismay I was standing directly in front of her and the children in question were my children. I was very outrageous at her rudely jester in front me and other customers in the store! I commented that they were my children and “she said that she didn’t care who children they are! Without an apology she said that we can leave & she doesn’t have to apologize!” We were frequent shoppers at this location, spending hundreds of dollars in this store a week. The manager Mr. James & his staff were always so helpful and nice this was why I frequent this location weekly. My children always have a weekly spend budget of $50 a week out of their chore money & stock investment cash that they receive weekly. They have no earthly reason or need to steal out of any store! I would like this incident to be handled very promptly because no one should feel alienated in any of your general distribution stores. I am just in shock because the alses with the toys on them were moved closer to the registers after the remodel and were in plain sight of the registers. So it wasn’t a need for her to rudely walk off from her register and help customers to spy on my children shopping.

     
  • SUE says:

    I’M A FAMILY DOLLAR ASSOCIATE AND YOU PROMISED TO SEND US MASKS FOR PROTECTION AND WE HAVE NOT RECIEVED THEM…ALSO BLEACH FOR CLEANING!!!!

     
  • Joni says:

    I need someone to contact me regarding my 401K account. I just quite the company and I need to know how to access my money.

     
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