Where is Esurance Corporate office Headquarters

Esurance Headquarters Address and Contact

  • Address: 650 Davis St
    San Francisco, CA 94111
    United States
  • Phone Number: +1 415-875-4500
  • Fax Number: 415-875-4501
  • Email: customerservice@csr.esurance.com
  • Number of Employees: N/A
  • Established: 1999
  • Founder: Jean-Bernard Duler, Jeffrey L. Goodman, Huyen Bui, David Griffin and Charles Wallace
  • Key People: Jonathan David Adkisson

Esurance Headquarters Location & Directions

Esurance Headquarters Executive Team



Jonathan David Adkisson


David Matthew Biewer

VP, Treasurer & CFO

Eric Brandt

Managing Director and Chief Claims Officer

Mark D. Pitchford

Managing Director of Sales and Service

About Esurance, History and Headquarters Information

Founded in 1999 by Jean-Bernard Duler, Esurance is an American insurance company. It is a subsidiary of Allstate, with its headquarters in San Francisco, California, United States. This was one of the first companies that sell insurance online, directly to the customers.

Various services of the company include auto, home, motorcycle, and renters insurance. While the company has always received tough competition from other American insurance companies, Esurance has made its presence based on its hassle-free and efficient services. The interactive tools, use of the latest technology, and a mobile presence with the help of apps also add up to customer satisfaction. Services of the company are available across 43 states in the U.S.

Services like DriveSense, Pay Per Mile and CoverageMyWay, are unique to the company and focus on customer-oriented services.

Esurance Headquarters Photos

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  • Kevan Hoyt says:

    My 18-year-old stepdaughter was in an accident with an insurance policy holder 3 1/2 weeks ago. The vehicle was totaled. Your client was found at fault. So while we were getting the payoff for the vehicle Kayla again who is 18 needed a vehicle to get back-and-forth to her two jobs. Here in the state of Florida you have to be 21 to rent a vehicle. Shakira in the Tampa claims office contacted by myself and asked if me or her mom rented a vehicle if it would be reimbursed. She said as long as it was a comparable vehicle to what she originally had. Unfortunately the vehicle had to be rented during spring break. Costs were through the roof. This was not something we could avoid or had any control over. The total cost for the vehicle for 10 days what is $1300 for a small compact vehicle. I received an email today stating that the reimbursement would only be $289. That’s $1000 out of our pocket that we have to pay because inflation on the rental vehicle during spring break. I have reached out to Shakira’s supervisor Mary Beth volden several times and have yet to receive a phone call back. I tried calling the corporate claims office only to be redirected back to Shakira which is no help. The route nature of Shakira and the unresponsive Ness of Mary Beth is intolerable at this point. I would like to speak to a corporate claims manager so that I can figure this out in a timely fashion.

  • Mark says:

    You need to think real hard about retaining your adjuster Erica Drew in Sacramento CA. She’s been rude, unresponsive and going to get you in trouble with the CA department of insurance.

  • Paula Stribling says:

    Error :problems running since accident. I made error typing it was running perfect before accident

  • Paula Stribling says:

    I would like to speak to someone in the corporate office> I am very unhappy as policy owner when dealing with Tiffany Justus.I had vehicle in accident and it was running perfectly fine and had no problems since accident. than agent sent us to this shop that was less than satisfactory. And did not repair all items And had my vehicle for three weeks and I complained multiple times that shop was not handling things and she said I need to go to other shop. The hood would not open they did not fix light and a light was on dash board after accident and shop. She gave me information for another shop and my truck started to have problem with power steering so we took in to new shop and she is saying that it will not be repaired because it is thirteen years old. normal wear. I do not believe this because everything was fine. So just to put it simply. The hood would not close ,light was night work next to head light, light came on in dash and power steering would not work after being hit in front end . Here is real topper you did not even go after the others guy insurance because he was excluded from parents car. So they said the won’t cover. So you let law breakers go and penalize law abiding citizens. By the way the cop said he did not have drivers license that was up to date and a Meth head.

  • allen lohman says:

    I hit a deer on oct 26. today is dec 31. my car is still 2 to 3 weeks from being repaired and im being told my rental is done at the close of business on jan 2. (1) it should never have taken this long to repair my vehicle. possibly, when done, this will have taken over 3 months. 3 months!!! (2) after my call to esurance on oct 26, the car sat in my drive for almost a week. 2 weeks after finally being picked up they still hadn’t determined if they were going to fix or totat my car. now, im going to be without a rental for the remainder of the time it takes to repair my vehicle because Esurance dragged their feet. the right thing to do, because this is entirely on Esurance shoulders and lack of initial activity would be to cover their CUSTOMER until the car comes back…… we will see.

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