Where is Equifax Corporate office Headquarters

Every time I call I get an agent in a foreign country. They are hard to understand and many times condescending. Irritates me that these big companies don’t want to put Americans to work.
Making it so hard to get things done

This company is the worst, first our personal data is breached then they charge us for our report & score

I’m a victim of the incorrect credit scores. There is no way to actually get it fixed or even to get anyone to acknowledge their is a problem. The customer support is ridiculous, they will argue with you on the phone that there isn’t a problem. There is also a language issue. I don’t care where your call center is, but how about having native English speakers for your English speaking customers. I wonder if there is the same issue for other languages as well. Your scoring error could cost me a mortgage.

Garbage corporation

Terrible customer NO SERVICE from overseas people who do not speak our language here in the US. Information is reported incorrectly, passed on incorrectly, and impossible to correct. They only accept snail mail??? This is 2022! Online option to upload information to correct file apparently never makes it. Spent 15 hours on hold and on phone trying to correct errors, only to find they mail my credit report with the wrong name and address on it!!! Even tried to contact the Atlanta office with the same run around with the bot on phone. You should be ashamed of yourselves and have your license to conduct business revoked.

They report inaccurate information all the time. They also make it hard to report the inaccurate information. The last time I filed a dispute I got a response back but the way it makes you answer questions will block you from logging in cause of inaccurate information

I’ve tried to reach someone to speak to about removing a block on my account. I’ve been put on hold while waiting for an agent for over 4 hours. I called again and got a recording saying I could get a call back. I did that and got a call back when I was supposed to be “next in line” and waited for over 3 hours before getting disconnected. I tried again for a callback and got the callback saying that no agents were available. I tried accessing my account over the internet and got error messages saying my account wasn’t available at this time. So I can’t get my account unblocked, which is holding up a loan I’m applying for. Your service is abysmal and I am going to tell this story to everyone I know, as well as my bank (Chase) and landlord.

Feb 14th 2022 between hours 4pm to 5:30 pm Calgary (Canada) times I ve called US number which I thought was Canada’s number I was calling..the person (lady) Indian accent answered phone it hoyt asking me first was I calling from US or Canada’s…she collect all my personal info then she said oh your calling from Canada. She has my personal information and this can lead me into identity theft from her collection my personal informations. This is very wrong and unprofessional. I am very upset and not happy with her what she did to me. I have left my survey regarding her and hope she don’t steal more personal informations from others peoples. She should be fired.

EQUIFAX IS A RAT INFESTED COMPANY WITH NO HUMAN CUSTOMER SERVICE

HOW CAN YOU LOCK AN ACCOUNT AND REQUIRE ME TO MAIL MY INFORMATION! MY SSN CARD AND DRIVERS LICENSE! THIS IS SO NOT LOGICAL – HOW DO YOU THINK IT WAS LOCKED TO BEGIN WITH!!!
TRIED CALLING THE HEADQUARTERS – NOTHING!! THANKS FOR MESSING UP MY LOAN

I have been dealing with a already paid in full collection account for over 6 months. Equifax is still showing not paid. However the original company and the collection company show it was paid in full and removed from collection status. The collection company sent the information to equifax 6 months ago twice. I personally sent in my bank statement showing I paid in full amount. Equifax keeps saying it has never been received dispite my multiple disputes. I even gave them reference # for the multiple attempts from the collection company sending information to equifax stating it was paid in full 6months ago. I ask for supervisors and then get micky moused around. I ask for corporate and was given wrong phone numbers. And the other bureaus had no problem receiving and certifying the information provided from collection agent within 30 days of it being sent And quickly updated that the balance is now zero. If this can’t be fixed ASAP I will be filling a lawsuit.

That’s Strange I posted a Comment about a month ago and they removed my comment. Let’s me know they are aware of what they are doing. So I will be filing a lawsuit through the proper channels. You may not care about what people are saying but you will do right by the consumer. Since what you put on credit reports determines what we can do. I will not sit back and let double charges be put on my account. I served my country and was granted certain privileges Equifax will not infringe on those. I have read the other comments and I encourage them to do the same. Consumers have right to receive ethical and fair treatment. The customer service department is terrible I have been in customer service over 15 years and trained many reps. What I have experienced makes my blood boil this is a people service and you don’t treat people like that. They lie about being supervisors and they don’t transfer you over nor do they go into the account and make the changes. I could do a better job running this company. Just because you have C.E.O. , VP, or Executive in front of your name doesn’t mean you know what you are doing. I understand you get paid a nice income so you don’t have to worry about much. Just think if you woke up and your accounts were frozen and you had to call and get assistance and the rep was incompetent; how would you feel? Remember the Golden rule do unto others as you would have them do unto you. My Score has suffered during this process and even though I have filed disputes there has be a lack of concern shown. Your company is violating FCRA and I will be reaching out to the Attorney General in my state. There are laws for a reason and once proven that you are violating you must fix them or deal with the repercussions of your negligence. This post is just being used for proof. I have printed the other comments for use as I build my evidence for the case. Stay Tuned.

So the reps and “So Called Supervisors” at Equifax are subpar in customer service and issue resolution. I have been attempting to get them to fix my Report which had a account that was paid off by the government because I am 100% Total and Permanent Disabled Veteran. It was a student loan that was removed January 8th 2021 then a few days later the Loan was placed back on my Report and cause my score to Drop after going up. Not to mention they put the Charges on my account Twice. This made it look like I took out student loans again. They are trying to tell me that the Loan Servicer reported that I owe money. I called them and they told me they reported to all 3 Credit Agencies the same day that my account was cleared. TransUnion and Experian fixed it in Jan. Since then there is a charge still on my report that was the Third one for the same debt it should’ve been removed at the same time. The agent’s are trying to tell me that they don’t see double charges but on My Equifax I can see every move made. I attempted to communicate that with them and they were just reading scripts. I am very disappointed that you can’t get in contact with the Corporate Office to discuss this with the Operation Executive. This looks bad on Equifax but they don’t seem to care they make their money and have the life they want. They don’t care about those of us who are attempting to build something for our families. If the shoe was on the other foot they would be moving earth to get the issue resolved. This has prevented me from starting my house buying process because my Credit Score is inaccurate and there are fradulent charges on my account. I will be filing a Law Suit and holding the Company accountable. This affects my Son and it has cause mental stress to me. I suffer with Depression and PTSD. Now I must get results.

I have been going back and forth with so many uneducated people, it is shocking. I’m trying to place a freeze on my elderly uncle’s credit. They’re acting like I want his information. Hello, I already have it dumb dumbs. I’m not sending a copy of his social security card, ID & current address via the mail. Are you kidding me? Send a link for me to upload the info. Freaking A$$ backwards company.

I have been calling since early this morning. The recording is merely a repeat. I have entered my information three times and the recording is saying my information dont match.

Equifax is a difficult company to reach and/or to resolve anything. They are difficult to understand, with a foreign accent, when I ask to speak to a USA agent or someone with better english, their standard response is “We are a global company”. I was on hold for over 2+ hours, and no further ahead before hanging up. To go through the verification process and still not get anywhere. Other reporting agencies are far easier to work with.

I have been trying to get my credit report fixed for 5 months and keep getting hung up on or given poor excuses why Equifax has differing statements regarding my accounts. No one in Corporate will answer the phone This is extremely frustrating and has cost me a substantial amount of money. Is there anyone at this organization who can help

when you call you can’t speak with a live person everything is done through prompts on the phone (Automation) EQUIFAX your company can do better than this.

I called EQUIFAX to get my credit report and score, I reached a representative who spoke with a heavy accent, I told him that I wanted to get a copy of my credit report and credit score. After giving him the information he requested, he then tells me that I can only receive the information online. I then told him that I wanted a hard copy because I couldn’t print from my computer. he never told me that this was online only service. He gave me his first name but wouldn’t give me his last name, and he refused to allow me to speak with a supervisor. EQUIFAX needs to change the way they do business.

courtesy comment only. We wish to cancel our Equifax Complete Advantage Plan. We are not racists; however we expect people who are responsible for tracking our information to speak English and French properly. We each had to pass through at least 4 people yesterday to resolve issues. Not one of those people spoke our language nor understood the nuances of our language. We resent having to repeat ourselves or asking the other person to repeat him or herself. Yes you may think you are saving money by farming this out to other countries but you are losing us as customers . . . not a smart move on your part.

how do I get someone in Equifax supervisor level to fix a problem getting my credit hold temporary released. Equifax keeps telling me and my bank keeps saying no not released.

I have called several times to have my consumer statements removed and it hasn’t that statement is affecting me I have no choice but to take further action

I’m contacting you because I had three credit cards paid off and so far it looks like they have not showed up as being taken off of my credit report and it’s affecting me

I am a retiree from Equifax Services.
Please call me