Encore Corporate office Headquarters

I live in Trails End Park in Weslaco TX and since you took over our park you have let it go down hill as is evident by the flags at the entrance to our park.The Texas flag is knotted at the top of the pole and the American flag is tattered a true disgrace. I have pictures if I could send them. We were very proud of our home (park) until you just let things slip. We have not had people rushing to move in!

I’m trying to find the correct address to submit a letter of complaint for Toby’s RV Resort in Arcadia, Fl. Getting nothing but the runaround. 100 leases residents have signed this letter.

I think Encore needs another lawsuit for the mistreatment of guests. Someone needs to look into the Casa Grande Arizona. Fiesta Grande RV Resort is treating guests like children. The new manager is a lazy dictator that needs to be dealt with.

I really think your need to do something with the manager of the Winter Garden RV Resort . Lies thru her teeth all the time. Tells one personal one thing and another something else .She is ruining that parkv. And how can she close the office when ever she wants . People do get mail there and some of the mail is meds.that the residents need, and not being able to get it puts thier life in jeopardy. Also what i and what will I take way from his month.f they had important documents they need and can’t get to. All she thinks about is how to screw her resident.

We are totally frustrated with Royal Coachman in Nokomis Fl. Hurricane has left our unit with two trees
on top and we cannot get anyone in the office as it is closed. We are in Massachusetts and the only people we can talk with are two neighbors. We realize that Florida is in a mess but the park should have someone answering peoples concerns. We are VERY concerned as well as many other people that there is no management in the park to answer questions.

We have also been trying to book a site at Pine Island for next February. We have been calling ever week only to be told they are waiting for the new rates. Please advise, Thank you Diane

I complained about a possible  Propane leak on my site and staff minimize it and did not do anything but email the propane company. I had to call the propane company myself to get them here as staff said they Aptos not call to hey someone here. and they found out there was a leak I feel the staff should be held accountable because they could have been major fatalities.

Been trying to Book a three month stay at the KOA in Pine Island Florida West Coast I know it’s an encore business also they keep telling us they are waiting for the rates what is going on

Very disappointed in the Encore Paradise South RV Resort, Mercedes, TX. Very poorly run. Office not open in the evenings or on weekends. These are the times RV’s come in! This business of people reserving on line, allows big parties and noisy people to come in and let their dogs roam freely. No supervision! Also poor water lines that keep bursting. The common phrases around here are the water is off again! Internet is down again! No security! Rough roads! Why are they letting this park go downhill? Been here for 2 years and I have seen no improvements. It’s getting worse. The only good thing about this park is the very nice residents here. How much longer will they put up with it?