Where is Dunhams Sports Corporate office Headquarters

I just opened my Dunham box that I store my Hunting Boots in. The soles have completely separated from the boots. They are the ,9″ Leather Boots Insulated. Could you please replace them. I will gladly return the defective boots. My size i 9 medium.

Dunhams doesn’t care about employees, no holiday pay, no holidays with family, management is some of the worst pay, starting pay is one of the worst in the industry.
No actual training.
You get the idk employees from the idk amount put into the company. Very unorganized stores, looks unprofessional and like a modern warehouse style shopping store. Not very inviting.

Plan of action suggestion:
1. Put managers on notice to improve customer service at their stores without bullying or gaslighting unfavorite employees.
2. Actual 3 weekplan for New Hires for orientation for each section of the store, not just throw them into it.
3. Establish break times for lunches where NOT everyone goes to lunch at the same time. Coverage of the cash register and floor is continuous at all times.(Buddies can hang out at Happy Hour venues on their own time to gossip.)
4. No vaping at all.
5. Train all employees to handle the cash register. Teach those who do not know how to count money and give change to customers.
6.No racial profiling. No buddy systems. No bullying. No gaslighting for being different. No favorite employee systems. No “we are like family here statuses”.
7. Rotate employees to stock the merchandise vs check out cashier duties.
8. Work with the employee student schedule requests during the school year.
9.Surprise audits for all managers. Drop in as a secret shopper. Always an option to see what really goes on live and in color.
10. Reward hard work and good customer service and not bad behavior, including bad language.
There is more but I am sure you get it…

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What is your correct email?

Your Vincennes Indiana store is horrible ran by a bunch of idiot kids all standing by cashier having a circle jerk. Instead of waiting on customers

I went into the Rome Ga location on Martha Berry Blvd, and waited for over 30mins, while the sales guy talked to two other customers about guns, but no purchases the whole time. Meanwhile I notice a guy had been waiting in line longer than I had and another had came in behind me so we all wait.. this salesman never even Acknowledges that we are even there!! Not a,”hold on a min” or nothing. So I walked out along with the others that got tired of the very bad customer service from this man, not to mention the very vulgar language they all were talking that made me sick since two children walked by as, “this one here is mother f••ker”!!! I’ll never return to dunhams ever, I’ve never had such treatment as a steady customer in my life!! Please tell him if you talk to him that on the date of October 30th 2022 at 12:00noon I was waiting to get a case of 3”12gauge shells, a box of 5.7s, and a couple boxes 38special hollow point and two boxes of full metal jacket. No telling what the Veteran in front of me wanted 🤦‍♂️ total disrespect!! Dunhams, get rid of this dude I’m not the only one complaining about him and he’s costing you money!!

I am writing you to let you know how very disappointed I am with that St. Johns Dunhams store.

I called the store at 4:53 PM today, 9/10/22 and spoke with a young lady whos name I did not get only because before I could ask for it she hung up. I had asked her specifically if they had the 40lb bag of Big Tine Deer Corn in stock which I said came in a white bag that was on sale from $9.99 to $7.97and was told yes, they have it right up front by the registers. I said perfect and that I am on my way since I am traveling from Owosso which is a 25 minute drive.

When I arrived and walked inside, I did not see any white bags whatsoever. I asked the young lady at the register if they had the product I was looking for and after a 10 minute search, she told me they do not have that in stock at all. You can now see how I am upset with what is happening. The 40lb bags of deer corn that they did have up front was called Wicked Clean Deer Corn. I asked since I was told that they had what I was looking for but clearly they did not, that I was out of luck and there was nothing they could do. I asked the sales clerk if he could ask the manager if they could sell me the other product at the sale price and that I was willing to even pay the dollar difference of the regular price since I was buying 6 bags. He came back and again said there is nothing they can do.

So let me get this straight. One of your employees ensured me that the product I was looking for was there and I drove 25 minutes only to be told sorry, nothing they can do.

Well, I am here to tell you I have spent thousands in your stores and now I will be taking my business somewhere else. I just can’t believe that a clerk told me something that was totally not true and then being told there was nothing they could do. The manager never even had the courage to come out of their little office and tell me themselves that there was nothing they could do. I have worked in customer service for over 40 years and can tell you from experience that that is not the way you conduct business. I am friends with the Owosso manager and can guarantee that they never treat their customers that way. The only reason I didn’t get the product there is because they are a small store and don’t carry a lot of products because of their size which I understand.

All I can say is you have lost a loyal customer because of terrible customer service. Plus, I will be writing a review for that store with the worst possible ratings. You mite want to hire a manager for that store who actually knows what customer service means.

They got poor customer service I bought a crossbow in a box and it was broke before I even putting it together went to go take it back they didn’t honor the warranty it would not exchange it so now I’m in a battle with them I would never buy from that store again and I bought it in Bay City Michigan

Dunham sports writes their own gun laws and can dictate who they sell guns to. So it doesn’t matter if you are a law Biden citizen, or you are buying a gun as a gift as it states in the Oklahoma gun laws that it is aloud. So how can they sell youth rifles to a adult knowing that it is for a youth? If I was you I would not buy anything for them what so ever, they are a lot more expensive but I have always tried to keep my money in my community. Not anymore. Academy sports and outdoors is the way to go. So Dunham’s will never get another dime from my pocket.

Worst sporting goods store I have ever seen. The guys and manager doesn’t ever know the gun laws in Shawnee ok. He told me that he has the right to refuse the the of a firearm to whoever he wants.

I had a very disturbing experience w a young assistant manager at the Richmond indiana store named Hunter. He was visibly angry and slammed a clothes rack out of his way and into a barrier near customers. He continued this behavior and jumped over a counter. I overheard another customer comment on his behavior and when he returned, I called him on his behavior for acting out. At my criticism of his actions, he became confrontational and actually approached me in an aggressive manner. I actually thought he was going to assault me at one point. I asked to speak to the store manager only to find out that he was the ranking manager in the store. I did speak to another assistant manager who actually said that Hunter has anger problems. I intend to discuss this with his store manager and general manager and corporate. I’ve never had an experience like this in a business.

I worked at Dunham’s in the past and it was the worst job for anyone to work at when our old GM left everything started to get worse and the why Dunham’s run a business is stupid if you call off they tell you to find a replacement and if you don’t have any coworkers number then I guess you do find someone and if that happens they write you up and if you request a day off and they tell you ok to it and forget about you request them that’s also a write up and if you have a family member that passed so Manager will tell you to find a replacement or you have to come in

Terrible nasty employee

Well let’s talk about the bartlesville Oklahoma store, you have a red head named Austin that is making them loose gun sales cause he will tell you that’s not a very good gun or you won’t be able to pull it back and I swear the boy never does anything I’ve been in there numerous time and he will be just sitting around, I’ve saw him vaping and I’m pretty sure he was smoking marijuana cause it smelled like it, why don’t they get rid of people like that and give the job to someone who will work. You have a manager Ritch who doesn’t lift a finger to help anyone and I’ve heard him talking bad about employees to another guy named Paul that works there also. And they have a guy who has been going to court over murder, how can they have someone like that working there around guns if he’s going to court over murder?

I am emailing you in regards to my recent purchase of a kayak. My grandson and I went to your store on John R rd in Madison Heights on 3/30 to purchase a kayak as a birthday for my daughter. I was assisted by a friendly employee and made the purchase. I couldn’t take it home that night and the employee suggested that I put it on lay away, which I did, paying $200.00 at this time. Today my daughter and I went to the store to pick up the kayak and was informed that the order was closed. We requested to speak to the manager and he was the most rudest person I have ever met and basically told me that I would have to wait around for him to figure out what happened and basically he felt like I had already bought the kayak and taken it home, and he felt like I might have been ripping him off, this absolutely was not true and we found the associate that waited on us and he informed the manager that he did help us and we did put it on layaway. I have never been so insulted in all of my life, I work retail and I would never treat a customer like I felt I was treated today. I will never go to your store again and ever purchase another item with that man working there. I was a palled by the treatment that my daughter and myself received.

Your gun department worker
Rob in the Racine ,wi store was the sales person and he made the purchase experience great
He should be acknowledged for his great work

As a former employee, they have cut my hours by 10 hours, 10 hours I need to pay for up coming surgery, all because of my email %not being above 12% the second hand manager also harassed me everyday about these damn emails, emails don’t show or predict how good of a worker you are, if your emails aren’t above 12% your stuck on register, it’s not right. Now wonder our location is losing employees left and right, I’m next to leave

As a former employee I would like to say that I will not step foot back into the dunhams in Anderson, Indiana. The way upper management and store leader management treated 2 of the other managers was absolutely ridiculous and extremely unprofessional! The building itself is literally falling apart and whenever it rains or there is liquid on the roof you have to find as many trash cans as possible for all the leaks. Also the heating system does not work and they really don’t care about the well being and health of their workers. I’m glad that I stepped away from my position. Now all I want is my last paycheck so I won’t have to worry.

Went to Dunham’s today with my wife and Chippewa Beaver fall Beaver Falls PA searching for a winter gloves as I was there the manager came over to see what I was doing because I’m a black man and a store he assumed that I am stealing I approached the manager and said not every black comes into the store to steal he made an excuse and said he was showing someone else how to do something I knew that he was coming to see if I was feeling you can just feel it when I approached him about it he got real upset and told me to get out I think he should be fired to Rachel profile someone like that for no reason is Unforgivable if you think I’m mistaken check your security footage for that store at 10:45 a.m. on January 22nd you’ll see what I’m talking about

This corporation will never keep good employees because of the way that they get treated. Raise the pay rate and the amount of hours given to each store and maybe you would see a difference in the quality of the stores.

Alliance Dunham’s is a joke. The managers refuse to help the employees and they yell at the employees right in front of customers. After what I witnessed today there I won’t go back! A manager by the name of Tim was cussing and yelling at an employee in front of all of us customers!

I was just degraded and rudely insulted by the store manager bob, at the marquette Michigan store. The respect that a consumer should have been shown was so rude, he corrected me in a question with an attitude unbecoming of a manager. A customer is always correct, never corrected. I will never set foot into this establishment again. I will go to either Walmart or wilderness sports, at least at these establishments your shown respect and decently treated. Your not just a $ sign like dunams.

The Manager Lori or Laura at Ford Rd Canton Mi location is a racists and she racially profiles….she should be fired asap!!!

No wonder Dunham’s is going down the toilet!!!Not only does there products suck their employees are rude!Especially the Ford/Lilley location the manager Lori there is a b*tch and runs customers off!I know I’m wasting my time b/c Dunham’s does not give a sh*t about their customers or their comments!!!!

Thank you to Austin Clarony of the New Castle, Pa store that took the time to locate the kayaks we wanted to purchase. Unfortunately the kayaks were not available at the New Castle store, Austin took the time to phone other locations and located them in Beaver Falls. We were able to get our 5 kayaks, and it was very nice to have customer service and help. I only wish we could have given our local New Castle store the business.
Sincerely,
Joanne Gravel

I am thoroughly disgusted with the Dunham’s store on N. Vermilion Street in Danville, Il. Every time I shop there and present a coupon for a price reduction they repeatedly try to cheat me out of what I have coming in regard to my rebate! Either the coupon has not been redeemed by them or the % off I am due is lowered. This happens 90% of the time and, when I question the charge, the staff becomes argumentative and sarcastic!! I have never seen such rude employees and the manager is just as bad as the staff. Further, they post that the store requires masks to be in compliance with Illinois state COVID regulations, but no one in the store is wearing a mask. When I questioned this, I was told by a smart mouthed female that they could do whatever they wanted in the store and the manager supported them!! Further, if I did not like it, I could shop elsewhere!!! What a bad ass attitude. This is not even half of what happens there and I believe corporate could care less. I shop elsewhere when I can, but they do have some things other stores do not have in stock. One other point worth mentioning is that their weekly flyers often advertise items they frequently do not even have in the store. This has happened repeatedly week over multiple weeks! What does management care if people come in frequently to find there add is incorrect once again. I hope somebody reads this and does something about it. I’m not holding my breath.

Do you have globe sight inserts for redfield olympic.

On October 16th, we went into the store located in Shawnee Oklahoma. We went in with the intent to purchase our grown sons (23 & 26) guns as a Christmas present. The employee interrupted me to tell me this was illegal. He then proceeded to talk down to us and lecture us on gun laws. It was clear this employee didn’t want to be bothered with doing his job. We were also going to purchase other items but just put them back and left. The purchase was made elsewhere LEGALLY and with zero problems. We will not be back to this store for any reason. They need to EDUCATE their employees!!

I went in to return stuff I just got a few days ago in Southgate Michigan and was told you don’t have a Receipt then you can’t return it. Then she tells me that they can’t return the mouth piece I bought cause it’s in someone’s mouth. I didn’t had her a mouthpiece I handed her a box with the mouthpiece in it and explained when I boiled it for 10 seconds like the box said it literally melted and destroyed my pan. Then she still told me no!!!! I don’t care about the stupid $20 but Dunham’s will never get a penny of my money as long as I live!!!

Today 9/15/21, I went to buy a hunting doe license at Dunham’s on Hover and 11 mile in Warren. I told them that it cost $12 or less for private land where I hunt last year. but the workers told me that it’s universal this year and the cost will be $20 for all tags. They didn’t ask me where I was hunting and already printed the license without even discussing with me about the 487 county and charge me $20 when it cost only $5 this year to hunt on my brother-in-law’s land. The manager and his crew need more training on how to ask questions before selling DNR license. I was very disappointed and upset that they won’t even give me store credit for selling me the wrong tag.. Never shopping there again..!!

I just wanted to report that this afternoon(July 24, 2021) my husband and I visited the new Mason City, IA location. While I was shopping in the woman’s clothing my husband went to check out outdoor furniture for our patio. He proceeded to try out a lawn chair that said could hold up to 250 pounds. My husband is a larger man-235 pounds. When he sat down the chair collapsed and he was laying on the ground yelling for help because he was in severe pain. Another customer went and got an associate. The associate immediately took the chair to the backroom before my husband had a chance to call me. When I was finally notified the associate had gotten him a regular chair from the break room and was very apologetic. Being a past customer service related employee I felt like I was running the show. I asked for documentation and he stated that his manager was on vacation. I said there has to be some type of form that needs to be filled out in case my husband ends up in the ER later. He went to seek help from another associate. She would not let us have a copy of the incident or even take a picture of it for proof. So I am writing this email today as documentation of this incident for later review. We do have a picture of the chair for our records.I hope we are dealing with honest people. PS- I would like that manger’s job. The store has only been open for a month maybe and that justifies a vacation?? This store needs to have an adult there at all times that knows what is going on not just a bunch of young kids!

I have been a customer for many many years and upon returning my son’s football cleats the manager JUSTIN at the Waterworks location Pgh, Pa told me they look worn which my son only wore once and would not take them back. You just lost a loyal customer and will be taking my business elsewhere (DICKS SPORTING GOODS)!!¡!!!

I have been a Dunham’s customer since our store opened in Lenoir NC. I have purchased many items from this store including guns, ammo, clothing, kayaks, yeti coolers etc. I usually have pretty good service barring the wait at the gun counter, but that’s expected when its busy. I am writing to let you know that there is something shady going on at the Lenoir location. I know that the way we do business has been forever changed because of Covid and the lack of physical stock that is available. I am speaking about the ammunition situation. When this first started there seemed to be a good way of being fair and rationing out to make sure everyone would have a chance to get a little ammunition. The rationing of ammo is still in effect at the Lenoir store however this rule does not apply to one person that is always there. He is not a Dunham’s employee however he hands out the ammo to other customers like its his job. Also he has been viewed leaving the store with shopping carts full of ammo when other customers can only purchase a couple of boxes. I have a feeling that he is turning around and selling this to make a profit. The more concerning part is that I believe some Lenoir Dunham’s employees are involved as they call him by his name Michael. If you would like to see it for yourself, be at the Lenoir store at 10:00 am on Thursdays. He will be a bald guy usually at the front of the line.

Employees not knowledgeable of product in store or the inventory. Called Anderson Indiana store for baseball pants stated the type I needed, male employee confirmed the store had what I was looking for got to the store and no baseball pants in men’s medium very disappointed. Found what I needed at another sports store, will look elsewhere other than Dunham’s in the future

Why so much disrespect & lack of concern for customers. It’s as if I disrupted your day by asking for directions to specific items in your store. I doubt your store will last. Even with Dicks closing. Good luck. There always Meijers & Walmart. It’s your MAIN PEOPLE, directing & running your store. Wanna bet???

I recently called the Dunhams store in Chillicothe Ohio. I asked if a very specific pair of men’s football cleats were in stock. The gentleman at the store said he went to the shelf and looked and that the shoes were in stock. I repeated the name of the shoe several times and he said that they had the shoes. I drove over 45 minutes to the store and the store does not even carry this specific football cleat. I spoke to the store manager and she told me to tell a cashier the next time I was in the store and they would give me a discount. The manager did not ask or take down my name. How would a cashier or another manager know about this situation? Not a good business practice. I ended up buying the cleats at a different sports store, which cost me around 30 dollars for the gas and the coupon I had for the cleats that I could not use. Plus the time to drive to the store (that didn’t have what they said the had) and back home. I am very upset with this visit and may not return. I feel like I was lied to over the phone and then brushed off after I told the manager of the problem. My son plays 3 sports and we used to buy everything from Dunhams.

Dunham’s sports “manager” stole an already completed application to legally purchase a gun! The store manager stole the completed application and actually ran and hid. No one did Not even purchase a gun, but all of personal and confidential information that was written down, questions answered and filled out legally, everything submitted to purchase a gun legally on a federal government gun permit form was stolen by the so called “store manager”. Dunham’s sports said her name was Jennifer P, manager of Dunham’s sports, Cleveland County Mall, Shelby in Cleveland County, NC. Very disturbing and upsetting. Anyone would expect and demand an answer to what happened with personal, confidential information. Did she(store manager) purchase a gun for someone else under the stolen information? That’s certainly what one would
think happened. She was very rude and racist towards this particular situation! I am certain one will have to take law enforcement action to have this serious issue resolved. No one should
shop at Dunham’s sports ever again! Actions taken by store manager was very unlawful! Witness’ were present along with certainly security cameras. Issue Must be resolved ASAP!!! Terrible experience and one would have to be infuriated with stolen identity(along with federal gun laws broken by Dunham’s sports) at Dunham’s Sports in Shelby, NC, Cleveland County, NC. One can tell more about the terrible experience that would certainly have to be settled in court and possibly “shut down” this particular store. There is a belief that one store employee possibly knew the manager was in the wrong, but her hands “were tied” when store manager ran away with very personal information, i.e. completed federal documentation for gun purchase. Terrible experience and it demands answers. EVERY local gun store owner that was told about this horrifying experience has agreed Dunham’s sports was in the wrong and should be held accountable in a court of law! This is a very serious situation and Dunham’s sports must and will be held accountable! The saddest part of all is the person legally filling out the application is disabled. She is very qualified and a legal UNITED STATES citizen,
legally and able to be a law-abiding gun owner citizen. Dunham’s sports certainly proved they discriminate against people with disabilities that are lawful gun owners! This should be addressed immediately!! Discrimination against people with disabilities!!?? Dunham’s sports certainly knows the laws on discrimination against citizens with disabilities, or do they?? The incident that took place at Dunham’s sports was against a lawful, legal, American citizen with legal gun owners permits, but was disabled and Dunham’s sports discriminated against this person for her disabilities. Wow, one would think we were past those discriminatory days against the ones with disabilities, but Dunham’s sports certainly proved they are not!! Discriminating against law abiding, legal and responsible gun owners because of a disability? There are laws that protect good people with unfortunate disabilities. Looking forward to a response from Chairman & CEO Jeffrey G. Lynn, Dunham’s Sports. Thank You

Company Needs New Computer and Register systems so Sale Prices ring Correctly and function better. I have to Hit the Enter key 3000 times a Day its like Chinese Water Torture and its Stressful and Mentally harmful . if the company could update there systems they could keep more Employees and Moral would go up. Its a Tax Write Off plus asking costumers for there Phone Numbers is unprofessional , they need membership Cards like Kroger or many other companies have for the past 20 years bout . I could ring up 3x more costumers and save time and Money . Employee at Store 9074.

Your Fremont Michigan store is one of the worst retail stores I’ve ever dealt with. Different employees almost every time I go in there. Recently, they were out of a sale item and my wife asked for a rain check. The sales clerk said “we don’t give rainchecks” and walked away. When I talked to the manager he gave us one but a month later and after checking several times, no item. This isn’t the first incident but just ongoing. The only reason I go there is because I get gift certificates from people. I’ve asked them in the future not to get me any for there. I would rather drive 50 miles to Grand Rapids for a sporting goods store than shop here.

You’re selling kayaks telling people they have lifetime warranties but the companies are out of business now I’m stuck with this broken kayak that has no warranty when your employee specifically told me it had a lifetime warranty and its plastered all over the kayak I’ve been trying to email customer service about this heinous issue of false advertising your email says it doesnt work

The ammo was purchased at the moundsville Dunham’s sport store on Lafayette ave

The Dunham’s weekly ad July 18th to July 23rd 2020 stated 9mm ammo was on sale 2 50rd. Boxes for $20 however I was charged $13.99 a box at the register when I ask her about the sale price,she stated there was no ad this,when I got home and checked the web site and there it was 2 for 10 dollars,just want to find out what the price,if I’m due a refund,I would just buy more 9mm lol thanks Jeff.

was in Willmar store and none of the employees wore masks and when I requested they put some on they laughed and refused, of course I had mine on for their protection but the reverse apparently was a joke. I was going to purchase a brand new set of women’s golf clubs but I will now go to Dick’s where they wear masks……………sorry you folks are unprofessional and I see from previous comments that you really do suck!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I was at the Tullahoma Tn store. I waited as a young man, Robert, walked by me several times; twittering his thumbs. He was not about to help me. I left. I will never shop there again.

Bought 3 hoverboards from the Monroe Mi store on May 30,2020 2 of them don’t work tried to take them back on June 1,2020 they said no returns on hoverboards. I’m out about $400.00. My family, friends and I will no longer shop at your store that sells junk and steals your money. I hope you go bankrupt

My grandson who has disabilities was bullied and stole from by employees at your Auburn, Indiana store today may 29th He wants a return of money or t the parking lothe right size shoes that was pre-order for pick-up. he never left the parking lot.

West Bloomfield store, staff not wearing face masks and when we called one of the “managers”, he was rude, flippant, and unhelpful. Corporate offices are closed, so all-around customer service is weak.

Would like to order a trampoline as soon as possible. Please contact me when you resume sales

Hello. My name is Dav6id Nowakowski. I visited your Burlington, WI store recently. My experience was wonderful. Sarah, Alex, and Ben were helping me with my new gun purchase.
They were very kind and really knew what they were doing.
I am disabled and they treated me with total respect. They made my buying experience a real pleasure. I will definitely visit and purchase from them again. Thank you and kudos to them for all they did.

Just an FYI folks, I bought my kayak yesterday at Dunham’s in muskogee, OK. They charged me twice for it taking a total of $519.44, when I should’ve only been charged $259.72. I called the store this morning and spoke to the General Manager, Angie Bull. She told me it happens all the time and never looked up my transaction, she never got any info from me and checked the system, and I will get my money back in 7 days, and then proceeded to tell me that she had someone else on the other line, basically that was more important than my call. So I asked if I return my kayak today, will I get all my money refunded she replied I’d still have to wait the 7 days and that they aren’t open today for me to come up there. So I guess I just paid double for my one kayak and hopefully I will eventually get my $259.72 back. Moral of the story, if Dunham’s in muskogee tells you that the machine didnt read your card and you have to rerun it, check your account first cause they’ve got some kind of B.S. scamming going on up there 🤷‍♀️

In case you actually care, your store in Statesboro, GA, is NOT concerned about the health of their employees or customers, during the CoronaVirus outbreak. They are not equipped with disinfectant, or any type of cleaning supplies to combat COVID-19. The managers are not policing the customers to ensure they are all 6 feet apart. Managers have not enhanced touch point cleaning at all, but how could they, with no cleaning supplies. You better pray that none of your employees become infected.

As you try to find your loop hole of not shutting down during the Coronavirus outbreak, your employees continue to pay the price of the putting their health and safety at risk as well as there families. You have now created a health risk & are rapidly growing fear. Why are you not following the Governor of Michigan’s “Stay home, Stay Safe” Executive Order? Michigan is now ranked 5th in the Nation with Positive COVID-19 cases!

I just wanted to let you know that your chesterfield twp., store is not taking this covid19 too serious especially not having hand sanitizer, barely any hand soap, no face mask in place for staff that wants or needs it, maybe our governor needs to walk in there and see the seriousness we are talking about!!! This is very serious especially that their is no cure do you care more for your employees or making a dollar? Hmm I guess I can answer that myself!

You are NOT a necessity. You are putting your employees and their families at risk. And going against Michigan’s Governor.

To whom it may concern,

I am astonished at the way your company is handling the risk the Coronavirus is imposing to your employees. You have no concern or value to their health.
You are well aware of the risk you are putting your employees in. You have sent out a corporate email outlining your plan if employees get sick at one store to continue to put additional employees at risk.
This is disturbing to say the least and hope you reconsider your approach in the next few days to help do your part in the spread of the virus.
Greatly Concerned American Citizen,
Marianne Albaugh

My wife and I are 73 years old. My wife is a lung transplant patient and her
rehab recently closed because of the virus. We are
doing self quarantine but my
wife needed 3 lb. weights to continue her therapy. I called
Dunham’s and spoke to Adam and he arranged so I
Could just pull up in front
Of the store and he would take care of the transaction
And he even wiped down
The dumbbells with disinfectant.The whole transaction took place in the back of our SUV. I posted this to Lake Orion Chat room and got over 1,000
Positive responses. He is truly a great guy and a tremendous asset to your company.

My mom and I went shopping in your Maysville Ky store today. We went in to purchase a 22 rifle that was listed in your black friday sales ad. This was going to be a gift to my nephew for Christmas. My mom stated to the salesman that she was buying this for my nephew as a Christmas gift and the salesman immediately told her “Well if you are not going to be the one to use this gun i cannot sale it to you.” She ask him why and he stated that the law states if you are not going to be the one using it then they are responsible for what happens after you purchase it and he will lose his job!!! Are you serious? My nephew hunts as a sport which is fully supported by our entire family! So please tell me how a 16 year old is going to be able to do this if he is unable to purchase this himself …. I am not schooled on Kentucky or even federal gun laws and completely agree with all of the paper work and background checks involved in purchasing a gun but I do not agree with a salesman telling her that he cannot sell it to her if she’s not going to be the one using it… that he is responsible for her!! Is a car salesman responsible for someone he sold a care to if they are drinking and driving that car and fatally injures someone while behind the wheel of it?!! NO!!! I think she deserves an apology from your company and that maybe you should have the NRA come in and update your employees on gun laws and also have someone come in and give them some training on customer service!!!! I am also going to get in touch with our local news station who does investigative reporting and involve them in this situation. Thank You. #previouscustomer #2ndamendment

Went into your store in Rockingham, N.C. this afternoon after receiving your
sales coupons on line. Wanted to buy a couple buckets of .22 and 9 mm ammo
but could not find anyone to wait on me. This happens quite often. Complained
to the cashier and was informed to take my complaint to corporate as they
were the only ones that could do anything about shortage of staff. Hence, this
is my complaint.

I was accosted by one of your employees in your Alpena store today. I have PTSD and was yelled at and chased after all because the employee didn’t understand her job. I attempted to call your corporate number but was brushed off to a voicemail. All I wanted to do was receive the difference between my purchase and the current sale price ending today. If you do not want to honor your companies policy fine just do not raise your hands at me and yell at me when I try to show you the sale ad Dunhams sent me this am on my phone and yell at me you know how to do your job. also when someone tells you they have PTSD that doesn’t mean chase after me continuing to yelling at me. Now you have my receipt and no chance of ever getting me or my friends and family to spend a dime at your stores and we are a hunting fishing outdoors kind of people up here. I have spent more than I care to admit with you for many years but you have had the last cent I will ever spend with you. I will gladly order online from your competitor in the future

Went into Dunham’s yesterday to purchase my son shoes for basketball and ask if they matched dicks prices and was informed no so I went home and ordered them online. So I thought prices where matched. Save $22.00

We were so EXCITED to get one of your stores in Dickinson ND. But there is NEVER people to wait on you! We just walked out without over $450.00 worth of product because nobody came to open the bullet cabinet. This is NOT the 1st time this has happened to us & many other people have complained about the same problem!

I CANT EVEN GET AHOLD OF A REGIONAL MANAGER, TO VOICE A COMPLAINT,WOW, UNBELIEVABLE,DONT SEE THEM BEING AROUND LONG

Purchased a $60 game camera Friday come to find out somebody returned three months earlier and forgot to take there pictures off the card.. it was also damaged thought it was illegal to sell something for new when it’s been used. Going to call them in the morning if not we’ll be getting hold of the lawyer

Do they sell returned stuff as new.

Black Friday. I saw a item I want to purchase. Went early the store and they said they only received 2 of the item I wanted and would not special order it. It took 30 minutes for them to figure this out. And I asked about a gun case and the Dunham’s clerk told me that he doesn’t know anything about them. Not good for Dunham’s reputation!