Where is Drivetime Corporate office Headquarters

Drivetime Headquarters Address and Contact

  • Address: 1720 W Rio Salado Pkwy
    Tempe, AZ 85281
    United States
  • Phone Number: +1 888-418-1212
  • Fax Number: 866-271-6010
  • Email: customerservice@drivetime.com
  • Number of Employees: 3800
  • Established: 1977
  • Founder: Thomas S. Duck, Sr.
  • Key People: Don Reese

Drivetime Headquarters Location & Directions

Drivetime Headquarters Executive Team



Don Reese

CEO & Director

Jon D. Ehlinger

Executive VP, General Counsel & Secretary

Paul I. Kaplan

Chief Information Officer, Chief Risk Officer & Senior VP

About Drivetime, History and Headquarters Information


Drivetime was founded in the year 1977. The company has been operational for almost 42 years now. The founder of the company was Thomas S Duck Sr. The former name of the company was Ugly Duckling, which was a car renting company. By the year 1985, the company and the business was a significant success, and therefore, the company was among the top five rental car companies during that time as well. The company had almost 600 franchises during that time. But, in the year 1989, the company had filed for bankruptcy. In the year 1990, Duck Ventures had bought over the assets of Ugly Duckling, and therefore created Ugly Duckling Holding and made Duck Ventures a subsidiary of the same as well. The company had two car dealers, as of the year 1992.

Then in the year 1994, the company had taken over Champion Financial Services. The company had helped its customers for filing tax returns as well as obtaining Visa Credit Cards as well. In the year 1996, the company had become a limited public company. The same year, the company was planning to exit the car rental business, and almost 100 franchises were closed in the same year as well, with 40 franchises to be closed within the next ten years. During the year 1997, the company had started making profits, and therefore, the company's employee count had doubled over nine months during that time as well. By the year 1999, the company was out of the financing business too. As of the year 2001, the sales of the company had clocked to more than $541.7 million. Then in the year 2002, the company was renamed to Drive Time. In the year 2004, the company reported expanding from just having the presence in 75 locations to almost 100 sites. By the end of the year 2006, the company had its presence in nearly 90 locations in nearly nine states across the USA. In the year 2013, the company had introduced Carvana, which an e-commerce based website for selling used cars. The following year, the company was charged with an $8 million civil penalty, for its debt collection practices. As of the year 2018, the total number of car dealerships owned by the company in the USA had crossed 145. In the year 2017, the company had started offering its customers with newer model vehicles having low mileage. The headquarters of the company is based in 4020 East Indian School Road. The name of the place is Phoenix, while the name of the state is Arizona, USA. The pin code of the area is 85018.


Drive Time is an American company that focuses on helping people with credit issues and also aid its customers in purchasing a vehicle of their choice as well. The current owner and chairman of the company are Ernest Garcia II. As of the year 2019, the company has its presence in over 139 locations, all over the USA. The number of employees working at the company, as of the year 2018, is more than 3,800. As of the year 2016, the total revenue generated by the company is more than $3.34 million.


The primary services provided by the company include allowing customers to have a retail presence in order to obtain various kinds of financing services as well as purchase numerous types of used cars as well. The company is well known for providing a credit line to those people who have no money to buy cars. The company purchases almost 150,000 vehicles at auctions, on an average, repairs them and then sells them as used cars.

Drivetime Headquarters Photos

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  • Sherry says:

    I bought a 2019 ford escape March of this year from their riverside ca lot. The car has been broke down in my driveway since that day. The motor mounts are busted and there a nationwide shortage. I’ve made every payment , insurance and traded in a car that had no issue just older. I’ve been speaking with lawyer all day and they said I have a case against them. When I called yesterday the customer service guy said this is my problem and refused to let me talk to someone in charge well buddy you just made it your problem. I’ve been patient for as long as im going to be. So I will be going Tuesday to have the lemon Law lawyers take my case.

  • Kimberly Mack says:

    Not a happy customer. I purchased a car with a bad tire, rotors, breaks and have been ignored since 05/11/2022. The car was poorly detailed and drive time customer service has yet to assist with any accommodations but take the payments on time and I have paid an extra month. No happy and make sure you get a copy of the car inspection and diagnostics on the car.

  • Mickey Mouse says:

    I was simply horrified on how the sales manager was trying to sale a warranty that would have cost half the price of the vehicle and to think he was telling her knowing that she was obviously pregnant and telling her that what would happen if the car blew a head gasket and would leave her stranded, what a freaking loser to try and sale her something bye trying to make her afraid, what a horrible person and sales manager, I will never buy from you guys and I personally going to let my customers know

  • TERRY Mccaskill says:

    The service was terrible ,went their on Last Saturday and had a set time 5pm ,saw me at 6:30 ,made the sell then tell me they are closing ,can’t finish the sell .

  • TERRY Mccaskill says:

    Good evening . I am chaplain for the SC state correction ,and bought a car and it was smelling something burning and when I coming back from work ,the car shut down I got up to 70 miles, I only had the car for three days ,and your manger in Greenville would help me get the car back there , he only told to call your agency that helps , then they say I have to a fee to get towed, I can’t and want ,only had three days . Please call and make this right .

  • Clyde Gray says:

    You guys are talking a people needs an turning it in to a peace of dirt these are the sales people at DriveTime the c e o don’t care anymore he got money people don’t care about the corruption as long you take care of the people you ladies an Gentlemen are lucky because if I was the owner I would get rid every last one of you sales people what a sad world you people live in for money still from us consumers right in front of are eyes this is not the American way this is why we have work place situation credit problem from bad sales men that hurts your credit in the future because they have no ideal Example to hang a goat head but sell dog meat

  • Abraham says:

    The Jackson MS, Jeremy, mocked and laughed at my name. Treated me like crap when I had the cash to purchase vehicle. How do I start a lawsuit?


    Stay far away from carvana and silverrock. Prior to delivery Carvana damaged my vehicle. 2250.78 damage, I was promised they’d pay for it.

    I had to go through Silverrock after sending in all the required documentation on the reimbursement forms, they now are refusing to pay me unless I give them proof I paid for the repair. They asked for a invoice so I provided it.

    Now they want a copy of my Bank statement before they will make payment! Extortion, invasion of my privacy, Hey you damaged it, not me!

    Regardless, you damaged it, you pay for it!


  • Henry Garcia says:

    My x was to put my car on. To her bank account I can I find out if she did or not we got the car it was for she

  • Kenneth Berryhill says:

    These unscrupulous individuals have no boundaries when it comes to lying or misleading customers in order to get them to purchase a vehicle at least this is the case at the Jackson Ms. location. I will be returning the car I purchased as soon as they open today.

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