Where is Dillard's Corporate office Headquarters

Dillard's Headquarters Address and Contact

  • Address: 1600 Cantrell Rd
    Little Rock, AR 72201
    United States
  • Phone Number: +1 501-376-5200
  • Fax Number: (501) 376-5917
  • Email: help@dillards.com
  • Number of Employees: 40000
  • Established: 1938
  • Founder: William T. Dillard
  • Key People: Alex Dillard

Dillard's Headquarters Location & Directions

Dillard's Headquarters Executive Team



William T. Dillard II

Chairman & CEO

Alex Dillard

President & Director

Mike Dillard

Executive VP & Director

William T. Dillard III

Senior Vice President

Denise Mahaffy

Senior Vice President

Drue Matheny

Executive VP & Director

Dean L. Worley

VP, General Counsel & Corporate Secretary

About Dillard's, History and Headquarters Information

Headquartered in Little Rock, Arkansas, USA, Dillards Inc. was incorporated in 1938 by William T. Dillard. This store was renamed to "Dillard's Mayer & Schmidt" until 1974.

Dillards Inc is a retailer of cosmetics, home furnishing, accessories, and fashion apparel for women, men and children, and other consumer goods. The Company owns and runs nearly 300 Dillard's locations spread over 29 states. Currently, there are more than 40,000 employees who provide exceptional customer care service. Customers have access to buy its merchandise online at its website, www.dillards.com. Customers can get online gift registries and a wide variety of other services also. This company has a line of brands such as Antonio Melani, Gianni Bini, GB, Roundtree & Yorke, and Daniel Cremieux. This apparel company is focusing on adding more fashion to grab the attention of people. It also owns clearance centers which are located within lower-income areas. This chain has two largest markets: Texas and Florida. 

Dillard's Headquarters Photos

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  • Mary Hartsfield says:

    The Dillard’s store manager Mr. Ford in Tallahassee Florida is a racist bigot. It upset me as a customer on two occasions there were food Trucks at Dillard’s and the store manager had only black female employees out side holding signs in the hot sign raising money for charity. Slave ended decades ago. I was outraged that there was a customer who was an older black woman had a medical emergency inside Dillard’s and the store manager and assistant store manger took their time coming down stairs. People of color spend their money at Dillard’s and deserve Respect. The store manager discriminates against older employees by making it difficult for them. People of color and older people are dedicated employees of Dillard’s and deserve Respect. I am a Caucasian woman who has been shopping at Dillard’s for over 15 years and racism should not be tolerated at stores.

  • Jokari says:

    I had the worst experience in the Sugar Land, TX store today. The sad part is the customer in line ahead of me echoed my concern and said she “has been burned by Dillard’s before”.

    The return policies are not clearly explained at the time of sale. When attempting to return an unworn dress, the sales associate, the the supervisor- Vicky, manager- Sherae and worst of all manager- Jill, all provided different explainations/resolutions of the store policy. Vicky, went as far as to lie about store policies in the presences of witnesses, and even admitted she provided false information when the manger, Jill, joined the conversation. The entire experience left me feeling as if I had been taken advantage of by a bait and switch scam. The terrible display of customer service and making false statements contributes to people wanting to shop on line, just to avoid poor service. I have been a customer of Dillard’s since the store was Joske’s. After today’s experience, I am now a Macy’s customer.

  • Damon lamberth says:

    I want to express my appreciation for one of your employees In up Auburn Al. My wife has health issues. Your employee working in the Bra And Panties department was an absolute jewel. Her name is Dawn. I’m telling you she went WELL past normal service. She cared for my wife as if she was a family member. If corporate fails to recognize this lady you are missing a wonderful opportunity. Her I actions today represents superb customer service. This Lady needs to be recognized. She is absolutely above average. We will always ask her to serve us on all future visits
    Damon Lamberth
    Cell 256-307-2517

  • Guanica Whitset says:

    Tonight on 8/29/20 just when I felt that Dillard’s was my favorite place to shop, I received a good slap in the face by one of it’s poorly trained employees. With so much going on with our country and the way that it’s so terribly divided I experienced a very open dose of racism! The sales associate purposely over looked me as I stood in line to do a return. This red neck had the audacity to wait on the customers around me in the Cool Springs store located in Franklin, Tn. I asked the associate why was he overlooking me he replied and said I needed to wait or I could leave! This was completely rude, unprofessional, and discrimination without remorse. This man basically, ignored me because of my skin color and felt the customer’s around me deserved Service first! Then when I asked for a member of management this lady appears and states no one is available and had much ATTITUDE then walked away. This lady never stated her name or anything basically wanted me to walk away and remain silent! I’m tired of being silent walking away thinking that these circumstances will get better, when in fact things are worse. I’ve spent many year’s shopping with Dillard’s and it’s very unfortunate we part ways tonight because of poor training and bigotry….

  • Customer says:

    Very unhelpful personnel on the phone.
    Maybe need employees to undergo a customer service workshop.

  • Renee says:

    Dillard’s in the state of Georgia remain open even after the Governor put ordinance in place!!! It is impossible to have only 10 people in the store at a time, customer service area is a breeding ground for everyone working to pass the COVID-19 to each other. They answer the same phone, use the same POS system and work in the same close quarters!!! Do you NOT care about the safety of your associates? I am certain that shopping is NOT considered an essential business!!! I will not choose Dillard’s again and destroyed my credit card after seeing that you have remained open even though the mall is closed!!!! Disappointing mentality!

  • Andrea says:

    Dillard’s.com charged my card twice and when I called customer service the representative was very nasty to me and hung up in my face. I called back and spoke to customer service manager Delores and she was very rude. I had to put a fraud alert on my card because I did not authorize two charges from Dillard’s.com

  • Steve Dornbusch says:

    My daughter was humiliated at the Dillards here in Corpus Christi Texas. The sales rep. Cherry Ann followed her around like if she was going to steal something. Than confronted her in an ugly manner than jerked the bathing suit away from her. Not only did see humiliate her she damaged her reputation. That’s slander in my book. I went and talked to Cherry Ann and asked to talk to her manager and the shoe dept. manager came over with one of the worse attitudes I’ve ever experienced. I advised her of my disbelief with how my daughter had been treated. And how The shoe dept manager “Betina” talked to my like I was shit. Okay Dillards, are y’all in business to embarrass your customers and slander in front of other customers. I advised “Betina” we will not be shopping at Dillards ever again. This statement seemed to thrill her. I’m so glad all the lady’s standing around heard and saw you’re sales witch talk to me so ugly.

  • Mrs. Peterson says:

    Very disappointed, when i finally find a sales woman i like Dillard’s lets them go snd the lazy ones are left. The constant bullying that goes on there is mortifying, and the manager obviously doesn’t care? I’m sick of hearing this bickering in the woman’s department at the Arrowhead mall, and the managers talking down to the employees in front of me, my shopping experience there is constantly agitating. I won’t be back.

  • Lorna Cheatham, CEO Clera's Distribution Company, LLC says:

    I would like to know if Dillard’s has a Minority Suppliers Division?

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