Where is Dickey’s Barbecue Pit Corporate office Headquarters

the food is much better today at the Englewood Colorado store, the guys were working hard! bathrooms very clean! food is great again . Thanks we love the BBQ

Wednesday September 6, 2023, I ate your special of the day. Pulled pork sandwich. Two sides potato salad and creamy spinach. That was the only food I’d eaten that day. I went to the hospital with food borne illness early Thursday morning about 2 o’clock a.m. I do believe it was the creamy spinach. My husband ate brisket meat plate with green beans and potato salad. He is fine. I have been sick since Wednesday night about 8:30 p.m. progressively got worse with burning cramps, nausea, etc. I went to hospital doubled over in pain. Just wanted to let your company know. Nobody answers the phone in Mobile, AL store and the mailbox is full.

I just left Dickeys in Hickory NC on lenoir Rhyan Blvd .its sooooo hot there they havent had air all summer and those girls look plum miserable. how do you expect them to give quality service when its so hot they cant see straight. As soon as i walked in i couldnt believe the difference in temp it was cooler outside. It was so bad my family and i couldnt even eat there. I felt nauseous .. i know Amanda and Kim are not feeling to good . But they still manage to smile and greet the customers with a warm Hey how are yall. this is very unhealthy and unsanitary environment for them to have to work in. They should be able to close and go home on the hottest days … i will be calling the healthdepartment as soon as im done here. thanks for your time .

Anthany urbanik has told people I’m harrashing him .he called the law saying I was coming into his store in boiling springs sc .He steals from the company.

I was told I was coming into the dickeys and harrashing anthany urbanik.i don’t go into that store .boiling springs sc .he is lieing about what I do he said I was driving around his parking lot and I wasn’t I was going to McDonald’s to pick up a order.

I’m a door dasher. Manager lied order was late bc she was being greedy and trying get my tip. I called customer and she said she just made order I was early and was 2 min from location. Manger went to personally deliver and dash and took my order. I lost time and 100 tip. She is stealing dashes from door dashers. Not right . I was not late and order delivery time was 2:30 on. Something needs to be done

I have a serious issue with one of your stores in Huntsville AL, the person working at the Bridge Street location was rude and thought he knew what BBQ was. Well, he doesn’t. First of all my order was wrong. 2 meat platter and only got brisket fat and a brick for a roll. Worst BBQ ON THE PLANET!! Chris was the manager on duty and he is the worst. When I called to explain what was wrong with my order he got offensive and the cussed me like a prison inmate. Well, he’ll being going back soon.

The worst experience ever. The owner of this restaurant lied and said he was the manager give me a fake name Jose this location is in Fairfax VA white Oak mall. Something has to be done about the issues with this location. The owner aggressively comfort me when I left a negative review. The owner needs retraining. And I have read your core values and none of those were exhibited. I not going to reporting this until someone does something about this. I have seen issues with mold on food in this location and no one has done anything. This horrible customer service and poor quality of food needs to be addressed.

Worked at franchise. Called corporate to complain. Corporate didn’t care because it was a franchise. Corporate didn’t care about mishandling of perishables or the owner keeping all credit and debit card tips. All complaints are falling on def corporate ears.

Stopped at your Dickies in Westley, CA for a quick lunch as we were driving on Hwy 5. Before entering, a guy stopped right in front with a “Fuck Biden and fuck you if you voted for him” flag on his truck. He was in visiting the woman who was his wife/girlfriend who manages this place. He went behind the counter and we noticed he had a shirt on that said “I lubricate my AR-15 with liberal tears.” Why would we want to stay and eat at this disgusting place? I don’t care what his divisive life style is, but I am not going to have it in my face in a place I have stopped to eat. Did not feel comfortable in there at all and left. We will never go back there again and will be encouraging any of our friends who travel Hwy 5, like we do, to never stop in there. The Manager of this place allowed this to happen. She was there. 🤬

My wife bought a couple of rolls of Dickeys sausage and it was really good. We thought we had found the brand that we would continue to purchase. The next time she went to the store she bought three rolls and boy were we surprised. Every roll tasted old or wild or maybe both. It was horrible. You just never know these days what you will get. I hate it because the first she bought was so good.

Went to my local dickys and ask the young lady behind the counter if they had French dipped sandwiches. She looked at me dumbfounded and replied what’s that. I explained to her what it was . Her response was I never heard of a French dip sandwich. I said really and with and with a arrogant disrespectful attitude she replied I’m only human I’m not supposed to know everything then she turned to a fellow employee asked her do you know what a French dip sandwiches is? her friend replied why should I know I’m only human am not supposed to know everything. I used to be a regular customer at dickies but I will never ever go back in that store again and deal with the attitude of these young disrespectful employees. Both females we’re very disrespectful to a veterans and senior citizen speaking of myself. I can see why there was not another person in you restaurant it was vacant and dingy and dirty. Respectfully S.Ross , apply valley, ca.

I went to the Dickeys store in Mesquite Texas. I ordered my dinner. It wasn’t what I’m used to. I made a comment and was asked to reply. I’m sure yall are busy,or maybe not. Either way that’s the only time I’ve had a less then pleasant experience with yall.

i ordered tonight after a long day. Can not get corporates email or number. the food was awful and cold. the ribs were so tiny my 7 year old was not full after 3 of them. PLEASE RESPOND AND GIVE REFUND AFTER MY HARD EARNED MONEY AND AWFUL COLD DINNER. IVE HAVE BEEN A LONG TIME CUSTOMER FOR YEARS… UGH. NEVER AGAIN..

Dickeys Hobbs New Mexico store has a predator in a management role. He told us that he was 20 years old but he is actually 24. Recently he took our 17 year old daughter to Vegas. He is continually asking her to spend the night with him. She has refused so far. This is very inappropriate.

I’m trying to find out where to get information on advertising. I keep getting text to advertise for them.
If I put a small sticker for 12 weeks at 600.00 plus 50.00 for gas weekly. Can someone please let me know if it up and up
If not then it’s a scam. Just letting you know

Thanks

This is an update for my previous post. I git a call back and was informed that there was a bug in the app and they would issue a refund. Great. Customer service.

Dickey’s had a BOGO for a pulled pork sandwich yesterday. 11/3/21 I ordered 2 sandwiches on the App. Put in the store location and saw the discount being applied. I entered all of the other required info and submitted my order. When I arrived at Dickey’s a few minutes later my order was ready but there was not a discount on what I was charged. I still had the order on my and it had been changed. The manager was not there but they called him and he said since he was not a “corporate” store, he does not accept the coupon. The local store staff could/would not do anything to help accept to say that I had to call the corporate office. For which I am waiting for a call back. I hate the bait and switch that is build into the app. Either by mistake or on purpose. If the issues are not resolved Dickey’s will never see me in any of their stores again.

OK, where do I start. I placed an online order at Dickey’s in Metairie Louisiana at 4:53. I was prompted to go pick up my food and it was ready around 5:30 pm that my food was ready. I arrived at Dickey’s shortly after. My food was not ready. I remained at Dickey’s until 7:30, no wings. Around 6pm I decided to cancel my order and was told that my wings would be ready within 15 minutes. I remained in the resturant and inquired around 6:30pm, still no wings and no one had an answer. Finally I asked for the manager asked to cancel the order. He went to the back where her remained in a chair and I finally asked if he had canceled my order. He claimed he could not find my order. He had asked for my order number and I had to inform him that the cashier had my receipt. He did not seem to know that a print out was with the cashier. He then told me that he could not give me a refund since I had ordered from the Wing Boss site. I received not wings and now I am out close to $50.00. My receipt # 29084974 generated on October 25, 2021.

Rae Lam

I had Dicky’s in Sherman and Dallas TX. The food and portions were great. I had Dicky’s in Denver Co. It was absolutely, by far the worst BBQ I’ve ever had. And the portions were very small.

Metro Dickey’s ordered a family meal didn’t offer plates no info on condiments no help at all had to ask about everything. Are these people untrained or just don’t get it . I’m never going back period I’ll smoke my own I’m done with high dollar stupid. Very unhappy

I visited your Louetta Rd location in Spring, Texas on 7/25/20. The person cutting the meat would not put his mask over his mouth then argued with me about it. I understand that wearing a mask can make it hard to breathe due to the fact that I have COPD. But they are required in Harris County. I asked for the manager and he said he was the owner, he finally pulled his mask to barely cover his mouth using the F-bomb in front of me and several other customers. Needless to say I was so angry and then for over $12.00 I only received about 3 slices of beef. By this time I am furious. I told them I was not going to purchase and left. I have never been treated so poorly by a manager much less the owner of a business. Needless to say I will never purchase anything from any of your locations again. If this is your customer service I would suggest you take a good hard look at who is representing you Stores. I am also filing a complaint with the Harris County Fire Department due to the fact he would not put his mask on! I hope he gets fined and closed down!

Obviously, you do not monitor comments! I sure wish you’d read mine!

The Woodlands, TX store has gotten so cheap that they are now charging for BBQ sauce. I walked out after paying for my order; without my order and will Never ever go to Dickey’s again.

I am very unhappy with your business right now.
I spend a good deal of money at your stores on a regular basis. I had earned a lot of points on the old rewards program, in fact I was eligible for a picnic basket. But, y’all shut that rewards program down. All points still earned were just gone. Couldn’t use them anymore, with no for warning.
Then you start a new rewards program. Old points don’t transfer over. You have to start all over.
I sent a request to customer service thru the new app and was told exactly that.

I think it’s very poor customer service and shows a loyal customer no company loyalty.

I would like someone to contact me and show me my business is important to your company.

Jayson Wilson 682-365-2317

What happened to my comment?

We are thrilled, here in Independence, KS, to have the first Dickey’s to be housed in an historic building! Some of us, (me!,) were a tiny bit worried, thinking what the company might do to the building, but it is a true gem of a makeover. Our location opened just as the COVID19 thing happened. This meant the staff got about one day of training. Bless their hearts, they’ve done pretty darn well! We are so grateful to Anne and Gary Hogsett (owners) for moving to Independence, and for the many investments and hands on volunteer hours, (including being mayor!) they’ve contributed to our wonderful city. I would like to nominate them for some kind of award or recognition from your corporate office. There were so many “hoops” to jump through, but they, and you, never gave up. I am so grateful to them, and you, for standing by the job, never giving up, although I bet there were times!
Thank you, and would you please, please, please consider doing this?
Carolyn Sayers Torrance

I have had a major problem with your store in Whitesboro, Texas and want someone to call me. Your number 972-249-9899 is not working. Please call me at 903-814-4097. Thanks