Where is D R Horton Corporate office Headquarters

I purchased my home in Dec 2019, with the knowledge that no one could build behind the Cul-de-sac (told to me by the sells agent and multiple people within D.R. Horton Wilmington), information has come to light that the Wilmington office failed to do their due diligence to research easements and deeds for the property surrounding my home as well as approximately 40+ others in our area. Failing to disclose easements in the contract violates disclosure laws. I have been in contact with Ian Flannery of the Wilmington office; while polite he seems to be slow rolling my inquires. I have sent him all the required documents as he stated they did not have them. He also stated that he has contacted their legal team for answers.

Again, polite but seems to be slow rolling my inquires. This is not the first time I have had to deal with this region for issues to my home. But this time, for this reason has caused issues. I had a potential buyer for my home as I am set to retire from the Marine Corps next year, but they dropped out once they found out about the easement. Which I found out at a HOA meeting. There is another developer building more homes right next to and behind mine, using my road as the only road in and out of the new development. Approximate 80-100 vehicles in new traffic. This not only effects my home but homes on the road way as well.

Attached is the photo of my home in the Cul-de-sac as well as the proposed new build, which is allowed due to the easement that D.R. Horton (Wilmington) failed to disclose.

Now, while I would like to get this issue fixed quickly and quietly between just them and me, I am willing and able to get all the home owners involved, as well and Local news, multiple law suits as well as contacting the Sate AG. Including a media blitz through FB and any other social media platform.

I have had so many issues with this portion of your company that I cant let this one go, it took 8 month to have them fix issues with my home the first time. I would like a quick resolution to this matter if possible.

Again, I will be unable to sell my home due to the easement allowing another developer to build and use the road right in front on my home and the egress/degrees to his development. As you can see by the photo that is a lot of vehicles.

We are under contract for Clifton in Perserve, Ingleside, Iron Station. Our daughter lives in the Farms. We love the sales people. Have a problem with chandelier in dining room. It’s hung way off center from the windows and kitchen table. We saw this this past Wednesday as we toured a Clifton. The video tour has chandelier in center. We are told it cannot be moved and house is not yet built. Can’t understand why we have to pay an electrician and painter to move the light after closing. May we at least be compensated the cost for an electrician and painter? We were also told by the Design Center that the towel bars have to be hung. I do not like them and asked that they not be hung. We love the Clifton but feel it’s not reasonable to expect us to move the light and have towel bars we do not want. Would send pictures of off centered chandelier if this site allowed.

I have a Whitmore old. It’s been reported to no avail. Sock of this home and your process. Horrible experience! home and of the 6 homes in the area as mine, I only have rotten decorative wood and my home is 4 years

When I came across Express homes buy DR Horton I was super excited that they had new builds going up. This is our first time buying a home ever. This is our family home for our girls to grow up in.
I am so upset and always mentally drained from everything the is wrong with our beautiful home.
everything from top to bottom and outside is just not executable. there are major things that need to be fixed. the list is so long I wouldn’t no where to begin. Every time I reach out to supers, managers, warranty, the manager of warranty I get, Well we are working on it.
I let them know that if they would of completed everything on the 2 week punch list we wouldn’t be having these problems.
they can care less we are all just another closing in their belt…. sad but absolutely 100% true!

DR Horton has horrible customer service. We warranty tickets open for almost a year. Only thing we are getting is run around. I wouldn’t buy any house from them. They have been disappointing from the very beginning. I also need corporate’s info as well.

I bout a house and two years later the foundation has lots of cracks!My garage is floor is broken in half and DR Horton warranty says it’s only a hairline crack!SMH! My driveway was uneven and cracked,so they replaced it and now it’s the same 3 months later!There are so many cracks inside my house on drywall,windows,closets and floor.I’ve been dealing with the warranty department for over 6 months and they don’t answer their phone or call back after leaving them many messages!Also my back yard doesn’t have a way to where the water can go when it rains so we get a pool in our yard!We totally regret buying a home since this is our first home that we buy!We regret going to DR Horton! I DONT RECOMMEND ANYONE BUYING A HOME FROM DR HORTON! Their customer service is really bad!Its like buying a defected house from them and then they run to never be found again!Gonna get a lawyer hopefully they can fix our home!

Does anyone have the phone number for DR Horton Corporate? I would really appreciate if somebody can give or me! Thank you in advance! by the way the number on their web is disconnected!

I’m a new DR Horton new homeowner, as everyone else I’ve been trying to work with the warranty local team here in Kissimme, Fl, Kindred development, after trying for months the area manager TOM TYRRELL came to my resident I guess just for show and immediately told me there”s nothing DHI can do in regards to the garage floor, this issue was addressed in the first and second walk thought, here we go on 9 months and the floor is A MESS and the problem still not solved and know the area manager said there is nothing we can do, I regret purchasing this DR Horton Pile of shit once these people get your money they don’t care about your home issues. LET SPRED THE WORD ABOUT DR HORTON HOMES AND CUSTOMER SERVICE, TOGETHER WE CAN TEACH THIS COMPANY HOW TO VALUE THEIR CUSTOMER.

7/9/19
Mr. Auld,
Just tried sending you a email (email the boss) but not sure if was successful. So, I’ll try this site.
December 18, 2018 I purchased a Express Home in Tomball, TX I sent you a certified letter dated 5/21/19 and received by Jesse Arista on 5/23/19.
I was contacting you regarding warranty request and other issues in my home. As of this date I have not heard from you or any one else. Perhaps, you don’t respond to homeowners mail.
Disappointed with D.R. Horton.

Dear Mr. Auld. I am contacting you with the hope that you can help me. I am a new home owner of a DR Horton home. I have many many regrets on purchasing a home from DR Horton. I have 2 warranty submissions that I have sent in and the first one goes back to January of 2019. I still have not received any help. I am also asking you why DR Horton would leave our Walden Woods Community in Plant City Fl. with almost a half million dollars money owed. This money owed will be coming out of our pockets in elevated HOA dues which are already ridiculously high. Can you answer these questions for me? Buying a DR Horton home was a dream in the beginning and now it’s nothing but a nightmare.

Mr. Murray
We are having a serious issues with our wood flooring, which began within the first months of our purchase. It has now developed, into a health issue due to the mustiness and mold issues that have developed within the floor and concrete foundation. We are still in the mist of our complaints and issues, previous reported regarding our wood flooring. When the first inspector, came in mid 2017, because of the bulking of the wood floor near our kitchen, due to the faulty installation of our refrigerator. They did a prong test for moisture, between the joint and determined moisture was present. Upon replacing and repairing the damage, it was noticed the glue was black in nature. the installer scraped it away and replaced the glue. Now that we are having similar issues in the hallway, Livingroom, and dining areas, causing the wood to soften and peel, another “independent inspector” came to take a moisture test. He did not do the prog test to test for moisture in the floor ,instead tested for moisture in the air, which has nothing to do with the moisture in the floor causing the musty smell in our home. The inspector misinterpreted how my Mr. Pabon described how the floor is cleaned. We cannot use the chemical cleaners advertised for cleaning wood floors due to our allergies. Mr. Pabon vacuums the floor, uses a microfiber spin mops lightly moistened to dust pick up any remaining debris on the floor, using less moisture than the chemicals recommended would use. Therefore the info on the report regarding cleaning and care is inaccurate. We are home owners that have had wood flooring for 18 years, and have never had this issue of mustiness and deterioration of the wood flooring. we are offended by the tone and explanations we are receiving from your project manager. We are not simple minded to believe the last test for air quality was a correct testing of what was happening under Neath the floor, why was the prong test not used to get the results needed. This leads us to more questions on how this is being handling, to shift blame, from one company, to the other, and then to us being the culprits. We would like to know the inspector’s name, license number and accreditation also the following:

moisture allowable reading for this wood, was it sealed top or bottom.
Product name and number of waterproof glue, we were told was used.
A copy of the moisture test results before installation began.
square ft price of wood flooring
square foot price to install.
Was the concrete sealed before application began.
Was the concrete smoothed to avoid uneveness, they is a clear dip in the floor.

We spoke to a representative from Shaw Flooring, we were told using a slightly damp microfiber spin mop DOES NOT void the warranty. On February 12th Mike Tedesco called Mr. Pabon, to mention , Shaw was not repsonsible but DR Horton would make it right. Asking us to help move furniture ,and it would take one day. That statement alone an impossiblity. He also mention he put in a work order with Advaned flooring, LLC. He is giing conflicting stories to Mr. Pabon and Mrs. Pabon. Mike indicated the flooring cost $10,000, when Mr. Pabon showed him the cost fo the wood from our closing documents,he changed the amount to $4000. After speaking to my husband at our home, he called me on my cell, saying the report indicated it was our fault, and if we buya box of wood @$200.00 per box, he would cover theinstallation. We contacted Shaw to inquire about purchasing a box of wood flooring, our brand and style, and was told whoever told us it was $200.00 per box was ridiculous. My husband is a retired veteran and we feel we are ot treated with ingrity and respect. We want this health issue resolved, errors repaired so we can enjoy our home. We now the flooring was installed in 2016, we purchased the home January 22, 2017, and have had problem from the first 6 months.

Sincerely,

Luis and Luana Pabon