Where is Culvers Corporate office Headquarters

Culvers Headquarters Address and Contact

  • Address: 1240 Water Street
    Prairie du Sac, WI 53578
    United States
  • Phone Number: +1 608-643-7980
  • Fax Number: 608-643-7982
  • Email: mediainquiries@culvers.com
  • Number of Employees: 1297
  • Established: 1984
  • Founder: Craig, Lea Culver, George and Ruth Culver
  • Key People: Joe Koss

Culvers Headquarters Location & Directions

Culvers Headquarters Executive Team

Name

Title

Joe Koss

Chief Executive Officer, President and Chief Financial Officer

Lea Culver

Co-Founder

Craig C. Culver

Co-Founder and Chairman

Jeff Bonner

Chief Operating Officer and Senior Vice President

Jim DiVerdi

Franchise Business Partner

John Moultrie

Franchise Business Partner

About Culvers, History and Headquarters Information

Culver Franchising System was incorporated by George, Ruth, Craig and his wife Lea in 1984. They opened the first Culver's Frozen Custard and ButterBurgers in Sauk City, Wisconsin. As of 2019, the chain has expanded to more than 710 restaurants in 25 different states, mostly in the Midwest. It has widened its focus and is ready to expand with 18 more branches which are under construction. It is currently headquartered in Prairie du Sac, Wisconsin.

Culver Franchising System, Inc is a casual fast food restaurant chain. This chain operates in the Midwestern United States. It is popular for its "butterburgers" and frozen custard. The Company provides a variety of food items such as custard, soups, cones and dishes, fries, sides, sundaes, burgers, hand crafted beverages, daily features, salads, and other related products. Culver Franchising System provides its products and services to all its customers all over the United States.

Culvers Headquarters Photos

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  • Frank Dahl says:

    why does staff were gay pride colors and masks to celebrate homosexual month ???
    as some find it offensive……..at your Broadway Rd, Tucson, AZ location

     
  • Paul willich says:

    Very disappointed in the concrete mixers. Should have came with a straw instead of a spoon as the custard was melted and flavors blended. It was a waste of calories and money. We were at an extremely busy drive through because dining not open. I wager they had them made way before we reached the window to pay.

     
  • Todd Hanna says:

    Antioch IL. could not get the order right the first time went back and peter hand wrote my order and they still screwed it up. had to go back the following morning to get a refund only to have the owner short changed me 2 dollars on the refund. have his receipt, and I have a bank statement. I hope to here back because I am truly dissatisfied with the service, and the way the owner treated me. I had to drive to your store 3 times just so you could stick it to me some more time! I feel I should have gotten a full refund.

     
  • Charlyne Roark says:

    This wasn’t on just one sandwich it was on four pork tenderloin sandwiches

     
  • Charlyne Roark says:

    I just visited your restaurant in Monroe Ohio. I asked for onions and pickles on a pork tenderloin sandwich. There was two pickles and one ring of onion not one slice just one ring this is absolutely ridiculous. I guess if I ever go back I’ll have to ask for extra something because you sure don’t get enough condiments to taste. I hope this problem is addressed.

     
  • Donald D says:

    My daughter was employed at the 385 Kings Hwy, Port Charlotte, FL 33983 location. Under the ownership of Steve Buchmeier and general manager Shane. She’s a highschool student and is in JROTC. This was known prior to hiring her. She was let go for not showing up for a shift due to JROTC obligations and missing a day due to illness. Shane’s reasoning was that it was her responsibility to find someone to cover her shift. She was unable to. That put her in the position to choose to expose people to her illness and with covid and her job, doesn’t seem appropriate. Also to have to choose between JROTC and her job. She did not have a habit of missing work and these incidents are the only days she missed. It’s very disappointing that she was put into this position by your company. Given that she’s a lesbian and a minority she has many obstacles to handle and this was unduly added adversity. I spoke with Shane who had a different story but untrue. He must not have known that I have access to her phone and can verify both of their sides of the story. This is not an attempt to get her employment reinstated. This concerns management practices within your organization that should be reviewed. As it stands, it appears that she was expendable now that the location has more staff. From an objective point of of view, they took the first opportunity to expel a lesbian minority.

     
  • Debra Higens says:

    My young Daughter who is 20 was working at the Culver’s in Champaign, Illinois where the managers constantly yelled at her, made her a wreck and they also threatened her with “You do not want to lose your job do you?” This is how employees, especially young women, minority young women are treated in your work place. She finally quit and took a job with less house just to keep the stress down. Of course, I am sure that she made mistakes or got things wrong, but Culver’s advertises as a “Family Friendly” place and if an employee makes a mistake they should be mentored not threatened. I will not set food in another Culver’s. She was so excited to get that job and had such high hopes.

     
  • Bryant says:

    Culver’s Tallahassee drive thru had two customers arguing about the drive thru setup. I am one the customers that argued with another customer. Because the marking in the road states you can get to the drive thru another way. This man stood in front of my car and would not let me through because they were in the outter lane and I came thru the inner lane. We argued and the Manager (Kevin) took their side even after seeing the marking showing that you can come through the drive thru this way. He let 3 cars pass me after I called him 4 times as he ignored me. Another customer stated that they need to fix this if this if this is not the way to get to the drive thru. The manager stated that to his workers that we need to get this fixed after I’ve shown him that I was not wrong and that customer was waiting in the outer lane. Kevin story got twisted because apparently he wasn’t aware of owning the place or being the manager there, after I’ve mentioned to him about getting the cooperate’s number then said he that its only going to come to him. I was angry and mad and was just trying to get ice cream for my daughter and my sick mom, but I will not be going back there because this male customer saw this female in the car by herself made him feel bold enough to jump out of his car and in front of mine.

     
  • Shimsham says:

    Culver’s Sarasota ( South Tamiami Trail) is a joke. Just a bunch of young kids who don’t care. The past 3 times I’ve went here my order is wrong or missing items. For the price and time it takes to actually get your food this is unacceptable. The girl that took my order in the drive through was making fun of my coughing by pretending to cough too and laughing into the speaker so much she couldn’t even take my order. Just a stupid way to act and treat people.

     
  • Debbie says:

    Went to Culver’s in Somerset, Ky on Saturday 4/10/21 @ 12:05 pm and apparently the employee at the drive-thru was not trained properly to work there, as well as no supervision. Called several times and don’t answer the phone! I only ordered a mini mint concrete mixer and a pint of frozen custard. Was only half full and no chocolate pieces in it, as well as very soupy! I will not return to this location.

     
  • Sharee says:

    I sincerely wish that all Culver’s would stop serving weeds and passing them off as a salad.
    I like my salads to be etable with Iceberg lettuce, tomatoes, cucumber and a little cheese. Now that’s a good salad

     
  • JoAnn Eddington says:

    Your Culvers on Tamiami trail in Sarasota Fl. is a health hazard. You are operating with too few people. Also, people who are not properly trained. They are doing the best they can with absolutely no supervision.
    I got sick in there last week. I ate a fish sandwich. Vomit and stomach problems. Definitely from the sandwich. Today I found dirt particles in the bottom of my water cup. I did not put ice in the cup. Dirt was
    either in the cup or the water container. Last week I noticed the tartar sauce was warm. I ate it without thinking. Later I checked and found it was supposed to be refrigerated. Perhaps this is something the young inexperienced does not know. This is where SUPERVISION comes in!
    Today I did not get the type sandwich I ordered. Friend did not get the sandwich she ordered. Both were hamburgers but, our request for mayo, etc were not followed. We did not say anything. I noticed the counter girl was not only trying to wait on us but, also had ear phone trying to
    take outside curb order at same time. Not a good thing. Not fair to the young people trying to make an honest dollar.
    I would appreciate a response to this email. I understand others have contacted you with no response.
    Let us see what type Corporation you really have.

     
  • David C. Perez says:

    The Culver in Kissimmee FL on Orange Blossom Trail has the rudest Crew Leader known to mankind. Her name Reanna she has no people skills. She should be fired asap! She doesn’t represent your brand in a good way at all. She’s a liability!

     
  • Noah says:

    We LOVE Culver’s, the one here in Chandler, Arizona and in Dubuque, Iowa both have delicious food EVERY time we go there! The burgers are great (especially with a toasted sourdough bun), fries are always crispy and never soggy, onion rings are flavorful and I love that you take expired coupons and give my wife an educator discount. The location in West Chandler on Ray Road near the 101 is REALLY good about getting our burgers right, we’ve ordered there probably 50+ times and our order is almost always correct and the food is always hot & fresh. Employees there are always friendly. We miss eating there in person and now have to get it to go (thanks to China), hopefully things will be back to normal in 3-6 months!

     
  • Candace Becker says:

    I went to the Culver’s in Topeka, ks. Around 4:38….and the hamburger was awful. It was like they made it earlier and heated it up in the microwave. The hamburger was luke warm and the meat was burnt. The bun didn’t even taste like the butter bun. I was very very disappointed, I had one in Lawrence, Ks about a year ago and it was so good. Never will go back to Culvers again.

     
  • Linda Bryie says:

    I know it is only September but is Culver’s having any Pumpkin custard this year? I live in Fort Wayne, IN and have not noticed it listed in September for any of Culver’s Fort Wayne locations.

     
  • Joan Beck says:

    Dissatisfied with the quality of food being served in Colorado Springs. On South side of C.S. I am a Senior. I went through the drive thru. 3:30. Bought a meal. Hamburger, fries coke or pepsi. The hamburger was stone cold. I took it back to register a complaint. She replaced it and it was the same thing. Stone cold. Not fresh and dry. It was like it was fried and put on hold. Until someone ordered. This has happened before and I returned the food. When I got home I called and reported it to the manager. She said she would go to where they prepare food and talk with them. I have lived in Colo. Springs all my life and have been to Culvers since it opened. I trust their meat.But it will be a while until I return. My email does not take emails it doesn’t know. I am at 719 630 1908.
    I am 82.

     
  • Lamont Branch says:

    Dear Corporate Leadership

    First I would Like to say that for the past 2 years or so I have enjoyed Culver’s delicious, tasty, hot and fresh menu items. I regularly visit the location in my city Chicago, the 35th and MLK Drive because of all of the great qualities I listed above. But at the current moment and for the foreseeable future I will never revisit another location. On June 29 2020 I visited my nearby location as I have done several times and expected a good experience. It was definitely the worst  experience ever, due to coronavirus the operation was drive-thru and curbside ordering, I ordered a double butter burger with fries and a bottle of water. As I have done several times and patiently waited for my food to be prepared, my food was ready and Sabrina brought out my order whose name I got later from the manager Zack he told me.  As I receive my order I notice she didn’t have my bottle of water. I remind her and she proceeds to get the missing item. As I waited for her to return, I decided to check the rest of my order to make sure it was accurate. The Double butter burger was missing a patty, as Sabrina returned with my water I informed her of the missing patty. She took the burger and returned to the restaurant. Five minutes later the Manager  Zack approached my vehicle and explained to me that he personally made my burger and he put two patties on the bun. In disbelief I was confused on the severity of the situation. I am not sure why he felt the need to approach my vehicle and explain how he made my burger and he was sure he put both patties on the bun . After I explained my point of view he left and returned 20 min later, to tell me that he checked the camera and he was sure that he made it correctly. And I had two options: either he would make the burger over with a single patty or I could complain to the General Manager Ernesto His number is 312-808-1100. I was so confused, angry and really upset, he accused me of taking the patty off the burger  and complaining that it wasn’t there. After all of the back and forward dialogue about a patty that was not on the bun, I refused any food at all. I didn’t trust the establishment to make any food for me without tempering with it going forward. After leaving the location and sitting here in my home writing this response I am in disbelief about what actually occurred. From my experience in Hospitality and working in several kitchens that I have managed and worked in, I would have never approached the customer or guest with an issue that I could completely solve in my kitchen.

     
  • Andy says:

    Culvers store 749 Byron Center Michigan phone number 6165838262 register five employee number 71390 date 6 -24 – 2020 time 9:44:16 PM
    Ordered one Bacon double ketchup mustard large curd with a Pepsi.
    One tender four piece sweet-and-sour with a fry and Pepsi.
    One three-piece cod dinner ,slaw , curds tartar sauce on the side one side of ranch one side of marinara with extra curds
    Total 3 6.17 Tax $2.17 total 38.34
    Guest number 95

    Deluxe meal was right.

    Four piece tender sweet and sour no fry

    Three piece cod dinner slaw three tartar sauce , slaw, fries, no curds.

    First time at Brand new culver next to Tanger outlets Byron Center 84th St. Called to let them know sides were missing. Managed argued with me said she put the curds in the bag I will continue to eat at 54th St. Location because I love the food and service there!
    This was mine blowing to me the manager argued maybe because it was so close to closing. I’m not sure.

     
  • Diane says:

    Our visit tonight was the worst yet. They handed my husband a cone that was all runny. I ask if that’s the way it always is and was told that yes it was cause it was so hot in the store. When they brought the cups for the kids out to the car they had ice cream running down the sides of the cups. I ask her for a napkin which she had to go back and get. We got our order my ice was in a bag which we didn’t open until we got home. We live 3 minutes from the store I got home and mine was in a banana split boat and was runnier than a milk shake that had sat for awhile. I literally got 4 bites of actual ice cream. I would be ashamed to serve that to customers. Between that and the broken cups we get half the time, we are finished with Culver’s. I would rather drive 5 miles up the road to Dairy Queen. Your Middleburg Florida store sucks.

     
  • dineout says:

    To all upper management at Culver’s (re:) new policy at drive up window. I have been a loyal customer of your restaurant since you opened in Rockford, Il. You were the only fast food restaurant I would go to. I have had numerous issues at various times but, overlooked many of them. However, yesterday 4/20/20 I pulled into the drive thru window and was confronted by this sign. I paraphrase, We prefer you use a card, but we will take cash! What the *#@* (sorry, but I was beyond livid). Are you kidding me? Is this predictive programming or what? I told the woman behind the window that this is complete crap. I do not use credit or debit cards and I will never use them again! I got home and called your management team at this location and she told me this policy came from corporate. Of course it did! I told her that if they thought my money was dirtier than a credit card she was mistaken. I also told her they would start out letting cash sales continue for a time, then faze it out all together. This is to create the impression that money is dirty and not to be used! This is all about agenda 21/30, and the Chinese social scoring digital only tracking and tracing of all you do by not allowing the use of cash. Which as you know, would allow the populace to move anonymously in and through the world. Shame on you all! I will cease from this moment on to be a customer of yours ever again!!! I know I am only one person, but you would do well to remember that little book “The power of one”. I will henceforth be spreading the word about this odious policy and the long term ramifications of it. You and all your team will no longer have to worry about my dirty money for it will remain firmly ensconced in my wallet! To leave even a remote impression that you do not wish to accept cash is not a very bright business plan, but lets face it this is an agenda is it not?

     
  • Lois Polacek says:

    During the pandemic when there is no inside ordering there should be a designated place where foot traffic can place an order. When I take my walks I like to get a treat from Culvers or McDonalds but I m not allowed to go thru the drive thru without a vehicle. I don t have a smart phone to place orders and how would I get it if I m not able to walk thru . I should think all costumers are important to you not just the ones who drive!

     
  • timothy nation says:

    To Lea and Craig Culver. Check you video if you don’t trust me!
    I hope this never happens to anyone else.
    Well, it’s 3:35 PM on Monday 3-23-20. I had a incident last Friday. My wife and I have for at the least pass 3 years been going to Culvers, on Wabash Ave, Springfield, IL. We have been going so much we now call it our, French Fry Fridays. I sent Corporate Culvers an email asking them to call me today, no response. I guess they don’t care or maybe did not open today. I’m writing this to give you warning what could happen to you at this location.

    This is how it went down. We always order 99.99% of the time the same thing. My wife orders, Double cheese burger basket plan with a Pepsi, I order, double Mushroom and Swiss basket with a Pepsi. these are regular size, not medium or large. And we get a order of cheese curds with marinara sauce. At the end of ordering in the drive-up, I always tell the person I have, a military discount retired. There’s two discounts for military, retired and active duty. The person on the other end says your order is $19.47, 15% discount for retired. Sometimes they will say, we’ll get the discount at the window. Now just a side note, the person taking your order is NEVER the person at the window taking your money.

    Okay, I have ordered our usual and the person said, we’ll get the discount at the window. I proceeded to the window when it was my turn. The girl at the window said, that will be $22.90. And before I could say wait a minute, she had already ran my debit card thru the register. She handed my card back and I told her that is not correct, that’s when I got the Deer in the headlights look. She turned away and consulted her manager. She returned to the window and said, can we give you a, I think she said, frozen custard. I said no I want the correct amount of my order, once again I got the deer in the headlights look. She again turned to talk to the manager. She again turned back and proceeded to hand me 2 dollars. I said this is not correct. At this point I am getting a little pissed. I told the young lady my issue, we come Fridays, order same thing and it’s $19.47. At this point the young manager step up to the window. I explained to her what the issue was. This is when she went off on me, wrong thing to do. So, I returned the favor and went off on her. She told the young lady at the window to give me $.20 more cents, which she did, and I said no this is still not correct. Starting to bowl now. The manager came to the window and said, military discount is 10% and proceeded to tell me, DON’T COME BACK, wow. If I had talked to a customer like that I would have been fired. Evidently she is not good at her job. As I said before, there are 2 military discounts not one at 10%.

    In the past we have had orders from, incorrect items to missing food items. Three times my wife has talked me into going back because I was done dealing with incompetence. This last time, a couple months ago, I got home and when I picked up my burger order it felt different. When I opened it, the HAMBURGER WAS MISSING, yes that’s right, NO MEAT. How in the hell do you not get the main course of a meal. I went back to Culvers, went inside and embarrassed the manger buy showing him in front of everyone in line that I didn’t get any meat. He just shuck his head and made my order right.

    Well, when I got home from this last visit I told my wife an ear full, sorry dear, she’s great! So I am (DONE) with Culvers. I hope this never happens to you. If I have any advise for those who do go to Culvers, check you order before you leave and the correct price.

    Last note, if the owner of this location or corporate sees this, check your video out, it doesn’t lie.

     
  • H. A. Milton says:

    Culver’s, Middleton, WI – Few days age, a young male employee at Culver’s Middleton, Wi., location, inquired of manager about doing drive-up pick-up service only. Manager said no. Next day corporate announced company-wide policy of doing drive-up pick-up service only. Not that that young male was responsible for a corporate decision, but kudos to him!!!

     
  • Michael Maeder says:

    My wife ordered the chicken tenders and 1 corndog. She got home and they forgot the corndog! She called the West Bend Wi. culvers and they said she could come back and pick it up. She told them it was too far to drive for a corndog. They took her name and address to send her a free sandwich of her choice next time we went there. We took the note for a free sandwich back to get a burger. When I order 2 burgers at the drive-through said she would have to check with the manager? When we got to the window I had my note for a free burger and my credit card ready. The man at the window said he would take care of both burgers. Great I thought. I got them home to find out they were burnt beyond being edible.
    I hope this not how they handle their mistakes. We will no longer be customers of culver!

     
  • Lawrence Fleischman says:

    We ordered your chicken tenders platter and ice creams swirl with M&M’s and chocolate candy in them. Your tenders were cold and tasteless. Fries were cold, when I received the ice cream swirl I ordered, your delivery person brought nothing that I ordered, I brought this up with your manager and she pulled my order. I ordered one chocolate cone, and one med. size swirl as mentioned above, they brought me 3 ice creams and none of them was what I ordered, thank God for your manager and she straighten this out and gave me back money for the order I didn’t receive. The wait time is rediculas, this took place in the Villages Fl.

     
  • RON VALE says:

    I ORDERED YOUR ONION RINGS AND = SORRY TO SAY – THEY WERE AWEFUL. THEY HAD NO FLAVOR AT ALL. YOU NEED TO CHECK ON THE ONIONS YOU USE OR THE BATTER. I WOULD NEVER ORDER THEM AGAIN. I AM A LONG TIME CULVERS CUSTOMER BUT – THIS WAS JUST BAD

     
  • Dona says:

    I was always going to culver’s for their fish sandwiches, even though I drove 5 miles today10/12/2019 I order fish sandwich, fish dinner and chocolate shake cost $22.97. Well I didn’t get the fish sandwich and the shake was soupie like water, call the store twice and they said manager was busy will call back, meanwhile after calling them again 5 hours later no call back from manger. I am a dissatisfy customer and will never go back again.

     
  • Chuck Johnson says:

    For the Sahuarita, AZ store. Food is good. The Fry’s could be cooked until brown instead of golden like your competition. Your Fry’s do not have a potato taste. If cooked until brown, they would taste like potatoes. Like Fry’s used to taste.

     
  • Cindy says:

    please delete my phone number, didn’t realize it was going to be posted

     
  • Cindy says:

    Love your product but the continued decrease in your frozen custard options is significantly reducing my visits. What is up with the latest change in the Butter Pecan flavored custard? The flavor isn’t at all butter pecan… tastes more like marshmallow and is not good. I have for far too long used butter pecan in my coffee daily. I had to throw out my last order of 2 party packs because your new flavor is terrible…

    Why can’t you continue with the original flavor and not this Morin Brand (I think is what is currently being used)?

    My wallet will be better off not purchasing your product but it’s things like this that you should be aware of, especially since your local owners do not do anything except say sorry, it is no longer available.

     
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