Where is Cub Foods Corporate office Headquarters
Cub Foods Headquarters Address and Contact
Cub Foods Headquarters Location & Directions
Cub Foods Headquarters Executive Team
Name |
Title |
---|---|
David Jenkins |
Chief Executive Officer |
Phyliss Schmedake |
Chief Financial Officer and Executive Vice President |
Brian Huff |
Vice President of Merchandising |
David E. Whipple |
Senior Vice President of Sales and Marketing |
About Cub Foods, History and Headquarters Information
Cub Foods was incorporated by Charles, Jack Hooley, Robert Thueson, and Culver Davis, Jr. in 1968 in the riverside city of Stillwater. In the beginning, CUB was short for Consumers United for Buying. Cub Foods was known as the first total discount food stores in the United States. The chain was sold to SuperValu in 1980 with five stores in the Twin Cities.Some locations of this food chain are managed by Delhaize Group. This company has its headquarters in Eden Prairie, Minnesota.
Cub is a supermarket chain. It has more than 77 stores in Minnesota and Illinois. The company is a wholly owned subsidiary of SuperValu Inc.
CUB FOODS 3010 Johnson Ferry Rd, Atlanta, GA 30062 Owner
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Ricardo S. Sinclair
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Be mindful that oral fornication is the lead cause of HIV-AIDS and cancer causing diseases in females, due to the high potency of bacteria, germs, and diseases in vaginal discharge around the vaginal area. Similar to the Diseases found in cats and dogs that naturally has, carries and transmit HIV’s like homosexuals and lesbian-lessBeing which is unnatural, uncanny, subhuman and paranormal lowly characteristics.
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I live a few blocks from Cub in I guess crystal on the later part of Sept I went to cub with my sister who was insta carting I needed croutons and asked my frnd who works there what isle they are in .well I also need a coke which is in back of store and cat food got my stuff In hand going to isle 9 and as I was looking on my phone and glanced up and ended up slipping now if I hand fallen that would have been a mess but there was liquid all over the door and I screamed someone needs to come mop this shit up. I slid on yellow sign which flatten out twisted my ankle and upper back trying not to fall completely on my back ..I’m now going to retain an attorney as I wrote to the manager Mr. Sullivan. And he never got back to me and come to find out there was kids throwing a football and knocked over bottles of vinegar. And 2 days later the yellow slippery board was in the same place . I will retain an attorney I even spoke to Todd a supervisor who told me it was a football and I thought was a basketball..security guard also made a report I believe.
Cubs @ ( 3620 Texas Ave S
St Louis Park,) has to be the worst store in history… I’m starting to realize that you guys hire anyone and everyone , Miserable people that hate there lives so they think taking it out on customers is the enjoyment they need. I never had a problem with this cubs matter of fact I live a few blocks done. The customers are ridiculously disrespectful and thinking the manager would be different she’s just as miserable and disrespectful as the rest of them (Joyce) Old women that must hate her like. But cubs do better, Stop being so desperate to hire anyone and make sure they are there to work as well as be respectful to customers…
First of all, thank you very much for building a cub foods store in Northwest Rochester! I would very much like for you to carry more dairy free items for example, sour cream.
Just wanted to say your stores have really become the worst in market. 2 registers open without “lights” on, long lines at self check-out. Virtually everyone who checked out had an issue with the system and had to get service to assist. Was told the self-checks are really designed for less than 15 items. Given that you understaff full-service lanes, apparently you’d like customers to buy 15 items or less or be content to wait and wait and wait. Prices aren’t good. Much better experience at Trader Joes, Target, Byerly’s and even Wal-Mart. Will avoid as much as possible.
I shop at the cub in crystal 2 to 3 times a week spending nearly a thousand dollars a month. I had to Racist incidents occur while shopping with my 85 year old mother, and I at 60 am on Oxygen and use a mobile chair while in the store. We in 2021 as women do were squeezing the bread for fresheness in 2021 when a white male approached her questioning why she was using her “Black Hands” to touch his “Bread Made For White People” He had on a Red T shirt, and I knew to go into protection Mode for my mother.! The manager seemed more concerned with getting this White Male a Loaf of Untouched Bread! Which was a Blatant Racist Response as well, He was of color, so I said do you not realize what you are doing, and he says and I Quote “I AM NOT BLACK! I AM DOMINICAN” !!!! Needless to say the Racist was the Valuable customer in this instance! I did not return to that store for over a year, so fast forward to 2023 . I along with my mother approached the pharmacy, and there were no other people there. I had a question, so 1 of the 3 ladies went to check while one was on the phone, and another was in the back. When out of nowhere another White Male with Whitish Hair comes out of nowhere, and says “WHAT ARE YOU DOING SITTING THERE IN MY WAY MOVE! I at this point have had enough of these people thinking that they can just walk up to a Brown person, and say or do whatever and nothing happens to THEM! We are always seen as the aggressor when defending ourselves against this CRAP! I told him “WHO DO YOU THINK YOU ARE TALKING TO? I WILL GET OUT OF THIS CHAIR AND SHOW YOU WHAT I WILL DO IF YOU KEEP SPEWING RACIST CRAP TO A PERSON IN A CHAIR!! When the pharmacist with the glasses rush’s over and calls him over to the Window that I am waiting at in order to give him what he wants, and that was to disrespect me, and than be put in front of me! She actually asked me if “I COULD MOVE SO SHE CAN HELP HIM” !!!!!!!!! I get my precriptions filled at this store , and have never had them ask anyone white or black to move to accomodate and unruly customer, or any customer! He was to wait his turn, but she made sure that HE WAS NOT INCONVENIENCED! This particular Pharmacist didn’t look up when I pulled up in my chair! But put the person on hold and Ran to give this man his way!!!! I AM FURIOUS , AND FELT SO BAD FOR MY
MOTHER WHO AT 85 HAS SEEN THIS HER WHOLE LIFE, AND IN 2023 I/WE ARE NOT GOING TO TAKE IT, AND WE SHOULD GET THE SAME RESPECT! I GUARANTEE THAT NEITHER OF THOSE RACISTS HAVE SPENT HALF OF THE MONEY THAT WE SPEND! MY MOTHER HAS AND STILL TAKES IN FOSTER CHILDREN! THE COUNTY PROVIDES FOR THEM, AND WE SPENT THE MONEY AT THE CRYSTAL CUB< BUT HYVEE IS JUST A FEW BLOCKS AWAY! AND THAT IS WHERE WE WILL TAKE OUT BUSINESS! WHILE TELLING EVERYONE INCLUDING THE COUNTY! THE MANAGER I SPOKE WITH ALSO SEEMED TO LEAN TOWARDS HER BEING OF SOME SORT OF HELP TO ME BY HER ASKING ME TO GET OUT OF MY 1ST PLACE POSITION SO THAT HE COULD GET IN FRONT OF ME! WHICH IS WHY HE CAME UP YELLING, BUT I LEFT FEELING LIKE I DID SOMETHING OTHER THAN TO DEFEND MYSELF! AND THIS IS TYPICAL IN THE WHITE WORLD! THE WHITE AGGRESSOR NEEDS PROTECTION SO THEY CAN CONTINUE TO ATTACK PEOPLE IN A STORE MINDING THERE BUSINESS! I WAS IN A CHAIR NOT THAT MAN! THE PHARMACIST KEPT LOOKING OVER AT ME AFTER DOING WHAT SHE WAS DOING, BECAUSE SHE KNEW IT WAS WRONG! THAT IDIOT PROBABLY DOES THAT EVERY WHERE HE GOES, AND GET"S HIS WAY! SO THANKS CRYSTAL CUB FOR SHOWING ME WHERE NOT TO SHOP! I GUESS THAT WOULD BE A GOOD WAY TO ELIMINATE PEOPLE OF COLOR FROM SHOPPING IN YOUR STORE!!!!!!!!!!!!!!!!11
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I have never complained to a store before so this is a first. I purchased some half & half yesterday at the Cub Foods in Oakdale. When I opened it this morning and poured it into my coffee, it curdled! The expiration date was December 1st!!! Today is the 15th!!! When Debbie at the service desk waited on me to make my return, I was treated as an annoyance. I didn’t even receive an “I’m so sorry about that!” I was told to go back and exchange it for another one. The ones on the shelf were dated December 1st so I grabbed a different brand and was charged an extra $.40! If this is the type of customer service Cub Foods aspires to, we will not be back…even for your amazing Pub Burgers! How are we supposed to trust the freshness of your food products? Very disappointing as we’ve been Cub Food customers for decades.
Thank you for bringing back Jongquist dips. They are so much better than the larger companies.
I pick up fore a food shelf and one of my stops is the cub on Clarence and Maryland. Cub has contracted with Push for Peace. A self proclaimed protection agency that operated like the gang protection found in cities like Chicago where you pay for protection and only the gang members get to steal from you. Employees and my self have watched the trend at this store. At cretin times the PFP people will not be found and the same people will walk out the store with a shopping cart full. other times it will be a back pack full or last week a man walked out with an arm load of looked like gaiter-aid. the PFP talked with him on the side of the building (camera blind spot) and then went to the bag recycle box and got him a cub bag. The PFP people sit at the main desk by check out where all the security cameras are on screen but also Cub operations information is that they have no business looking at. The PFP people have a tenancy to follow white women in the store and last week one of them stood and watched as white woman self scanned product and she had to chase him off so she could use her debit card without him looking. Under the words “I’m security” they park in the handy cap spot, grab snacks from the bakery and delli and take smoke and cell phone breaks all their shift. A lot of customers have shifted to the White bear Ave Cub and the new Hy-Vee. Safer and having the 2 stores to shop so close is a plus.
The flag being flown at the Brainerd Cub is a disgrace. It is tattered and I informed my store manager 2 days ago, yet it is still being flown. It should be taken down and retired properly. Let’s show respect by removing it and replacing it proudly. I am a daughter and wife of 2 former Air Forcw retirees.
Cub Foods and Walmart have only one brand selection of really bland tarter and cocktail sauce… Please taste test products made by Woebers Mustard Manufacturing Co. and I believe you’ll want to start suppling customers with a much better tasting choice of tarter and cocktail sauces. Note: I’m not an employee of Woebers… just a customer. Thank You.
71 years old. your policy of scanning id for liquor sales is demeaning,humiliating and totally disrespectful. Especially if you question or refuse. Get real, what do you sell the info? Twice the age of your employee. Telling me its the municipality. total bs . Not all stores do this.STOP
Recently your store in crystal Minnesota Minnesota started a new policy whereby they force everyone to show their driver’s license to buy cigarettes. Not only do you have to show it to them but they scan it. Thus taking a picture of the person buying the cigarettes. This is an unconstitutional act. I am not required to provide photo ID for you to photograph in order to buy cigarettes. I will provide an ID that proves I am old enough to buy cigarettes beyond that it’s none of your business and you will not take a picture of my ID. You guys need to evaluate your policies pronto.
I submitted this to the Elk River location, but thought Corporate should see it as well. “We stopped in a the Elk River location with our kids to get some supplies for our Fondue Valentines day meal. We decided to use the self check out. I was attempting to get the system to allow me to enter my rewards telephone number, it was being slow for a moment and your employee named Renee came up to us and rudely told my husband to stop touching the bags because that was what was messing up the system. The system had already accounted for what we had put in the bags…and I was just waiting for it to put my phone number in. When I told her this, she walked away and muttered “well do it then”. She then decided she was going to make a point of staring (or closely) watching us like we were trying to steal things, talk about profiling. Renee needs to be spoken to about proper customer service and manners, she was very rude and gave us a terrible experience. We will no longer go back to the Cub Foods in Elk River. “
Hello Corporate office, cubs on Broadway the deli department explained to me that it is up to the cook to prepare whatever they want to. for example they can prepare whatever soup they want to. I thought that maybe on Monday it would be chicken noodle, Friday clam chowder. The cub on 60th and Nicollet is very organized, they have an array of soup out daily. Is my misconception that cub isn’t concerned about their customers or financial gain. One thing I do know and have experienced is that it is poor business ethics and very, very unorganized.
Hello and good morning Corporate Office, I have a question for you. Why is it that cub food located on Broadway in North Minneapolis never have the the Deli food ready on time and always have an excuse as to why the food is not up. One time no soup was out, primarily because they could not find the spoon. Another time, they didn’t have any hot water. Mind you, I live in the same area and I had hot water that morning. I truly believe food should be prepared by 11:00am. Some working people go in @ 5am, some @6am, And some @ 7am. There is always some excuse as to why the food is not prepared when it should be. Very poor business ethics and I decided to bring this interest of concern to your attention, for the simple fact that your business is not looking good, you are losing customers and monetary gain and that does not look good to either one. I hope you can resolve this issue and soon. There are alot of business in that area and you are losing out big time.
Ordered Groceries and picked them up only to find that 126.xx dollars worth of my order is not in the bags, called a manager (Lance) who couldn’t help or look into it at all and said another manager (Chris) would call me back, at 10am he said he would call me at 1pm its now 230pm no call and I am still sitting on hold trying to reach Chris, every person that answers the phone does not say please hold or one moment they just go right to hold music. I get it you are busy but busy does not mean we lose customer service. I was charged so someone needs to correct this! PS anyone reading the reviews DONT ORDER GROCERIES FROM CUB. This was not the only mistake made just the biggest!
I was at your Burnsville Minnesota location on W. Country Rd. 42 around 12 o’clock. I was doing my own check out which was on a conveyor belt. I’ve checked out multiple times so I know how it works. Halfway through a message kept coming up do you want to bag, I would clear it and just go on with my order. As I was getting down to my last few items the manager who had been watching me the whole time, saw how I was putting my items on the conveyor belt that lead down to the bottom to be bagged. I made a comment I’m not sure why this message keeps coming up about begging. The manager Amy made the comment that you need to put them on the conveyor belt, I told her I was putting them on the conveyor belt. Amy then made the comment they are machines you know, I know they are machines. I felt Amy was very abrupt with me she stood inches from my face telling me about the conveyor belt and how it worked. I am not a stupid person I know how conveyor belts work and I also know how to check myself out. I then looked at Amy’s tag , didn’t say anything and Amy made the comment if I have a problem she’s the manager. I’ve been told Amy if I have a problem I will call corporate and report my problem, Amy said go ahead and do that. I cut off all communications with Amy but Amy pursued the conversation quite loudly in the store about if I was unhappy go ahead and report it. I finish checking out still not saying anything to her and Amy standing next to me saying have a good day very sarcastically. Like I said I cut off all communications with her because I thought she was very abrupt when she spoke. If this is a type of manager you have working at your Cub stores then either you guys are very hard up for employees . I do shop at Cub but I will continue shopping in the savage store because your managers in Burnsville aren’t fit to be managers if that’s the way they interact with their customers. I believe a manager should be above the employees and be able to handle situations..I hope you had this recorded at this store, I know you would find her actions unacceptable.
Well, it certainly tells me a lot about CUB when a contact e-mail is not listed on the HQ’s website. It tells me “We don’t wanna hear about it” if your customer has a problem. So, I’ll check for the $120+ refund for an order I placed with CUB on line . . NOT INSTACART. If it’s not there by Monday, I file with the BBB. I suggest you move into the 21st Century and get e-mail.
Good morning customer service, I was grocery shopping in you forest lake store today and I stop at the service counter to purchase a lottery ticket. The young gal behind the counter said she needed to see my drivers . She was very polite and professional, and I asked her why. She said it was a new company policy in regards to any tobacco products, cold medicines and lottery tickets. This new policy must be coming from a corporate halfwit . All I want is a lottery ticket. Your store has a lot of compatition in town, and I will be grocery shopping elsewhere! If you are trying to drive your customer base away, congratulations on a great job.
After being a cub store customer for over 30 years, we have decided to shop elsewhere going forward. My experience 11/2/21 was very disappointing. Store employee refused to honor advertised price with out a cub club card. I don’t need anymore annoying emails from joining another club. B Johnson Prior Lake
Cheese corn … this product has at least double the salt necessary. CUB should know better, considering all the health info available nowadays.
Cubs use to make the best pop corn in the business but some body change that the Pop Corn they are making now it has very very very little butter and the bag is full of junk corns in the button
I just don’t get who is the smart person doing that
Wavey loaded potato chips not in maple grove or plymouth for 4 weeks. Heinz cocktail sauce out too
I sent the following to the Duluth-Mn location. I am reposting it here for you to see as well. I strongly suggest you get on the phone with your new manager there and rectify the situation.
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It pains me to have to write again but I noticed some changes during our weekly shopping trip this morning and I am completely dissatisfied with them, to the point that I’m writing this and awaiting a response to decide if I use your store in the future.
Let me start by saying customer service is the most important aspect to me when spending my money. Second most important aspect is whether a store is good to it’s workers. My history with shopping Cub goes back to the original store in Fridley, MN. Back to the days we wrote the prices on the products with a wax pencil.
Now, the changes I mentioned. We’ve been shopping this Cub store since my work relocated me to Duluth. We’ve gotten to know store workers by name and look forward to greeting them and exchanging a few words each Sunday. I noticed Erin and Dan, two great workers in the meat area were not in. We finished our shopping. We found only one clerk at the check out lines. Luckily we were the only patrons or there would have been a wait. Do not…I repeat…do not expect us to use your self check out. I spend nearly $1,000 a month at this store. I am not an employee, I will never use the self service. Personally I consider anyone who does mentally delinquent. We time our shopping trip so that we are at the final stop of our shopping trip, the service counter, at exactly 8 a.m. to buy our weekly lottery tickets. This morning we found the worker hadn’t had time to open and was busy doing so. Upon inquiry we found out that they cut the persons time for opening to save labor costs. Wanting to know why…I was told a person took over management and made the adjustments to save. They are now expected to open at 8 a.m. and be ready for customers at 8 a.m. I inquired how long this new manager had been an employee and I was told one year at this location. I’m shaking my head. To me this says we have a rookie, probably a corporate ladder climber wannabe, who has no idea the long term costs when providing less than desired service, is now in charge of the store that I love to give my business to.
Let me sum this all up for you. You will restore the time the workers need to be prepared for customers. I had better see my favorite workers on duty in meats as usual. You will have more workers prepared to check out my groceries. I am leaving my contact email and number. If Iam not contacted about this matter…your last chance to save my business will be our trip next Sunday morning. If we find out nothing was done to address the situation you have lost my family’s business for ever.
Reminder to you, your workers were there during Covid. They put their lives on the line and struggled to keep the shelves full while risking their lives. You turn your backs on them, make changes that effect their ability to give good customer service, it’s the same as spitting in their face as well as us customers. I need not remind you that SuperOnes are everywhere, and a new Costco is on it’s way to Duluth. In my view…you can’t afford to ignore me.
Sincerely,
One pissed off patron.
Very disappointed with cub w. St Paul. Newspaper ad, and email notice indicated kabobs on sale thur thru Sat. I went to store and asked at meat dept. They knew nothing about sale. I called Fri morning to see if they had read their own ad. NOPE. I was told I could get cut up meat ( no veggies ) for sale price. I called Eagan Cub and ended up shopping there. Better store layout, other items in stock that I can’t get in W st. Paul. I will be shopping there.
When is Cub going to update their self check outs and get hand held scanners like all the other stores??
I am very anxious to try the Instacart and have my groceries delivered. Unfortunately when I use Instacart, I cannot get fuel rewards. That is one of the main reasons I shop Cub. Other than I like their produce. I might shift to Hi Vee so I can get some fuel rewards. Why dont you fix that problem? thanks
Today I was treated really badly at the Midway location in Minnesota that Cub foods insulted me put me down made me feel bad almost even made me cry it’s a shame how bad their employees are that they would tell me that I can’t buy food because I medically can’t wear a mask I wasn’t talking to anyone and I keep everything cleaner than most people would trying to protect ourselves and sanitize and steam and wash and do everything I’m supposed to do probably more so than anybody my kids needed to eat I’m a mama 3 and my kids needed to eat and they didn’t want me to shop there they told me to never come back and I lived here for 20 years
One of the employees named Spencer was real nice he’s the one who almost made me cry so heartless he didn’t care what my condition was he insulted me he ridiculed me he tore me apart he even called the police on me I understand that everyone has to do their part and I do mine more than most like I said but he didn’t care about that either he didn’t care if my kids ate he didn’t care about how I feel when I leave he literally told me that he did not care but that’s okay I guess I won’t see that cup for 20 years they’re out a lot of money and a loyal customer
I was at the Fridley store yesterday. I don’t think it’s appropriate for your employees to wear any apparel with any political affiliation. A girl was wearing a BLM mask. I do not support that organization, I think that most of their agenda is volatile and harmful. I seriously doubt you would allow your employees to wear a trump mask which I Lao think would be inappropriate for an employee of a store to wear. If you support BLM and donate money to the organization I will no longer shop with you as I prefer my money not go to a political organization. I like the charity work that you do with food donations and other community charities. If I do not receive a response I will assume that you support BLM and shop elsewhere and encourage family and friends to do the same.
LMAO! Racist Much…….I Am sure there is a White Only’s Cub somewhere ! Try the Crystal Cub , because they surely accomodate your Proud Boy Needs …..
My wife and I have shopped at Cub Foods for over 30 years. We felt confident Cub wanted our business, and for the most part, we liked the product selection.
But Monday night, 7/20, upon entering the Rosemount store, we observed very few customers wore masks.
In case Cub hasn’t noticed, 140,000 people have been killed by Covid-19 in 2020 — but Cub still has not mandated masks for customers. Target, Wal-Mart, Sam’s Club, Best Buy, HyVee, Apple and Starbuck’s all require masks, but upon asking an employee about this, we learned Cub doesn’t require it.
Maybe management thinks the pandemic is a hoax, and those 140,000 dead people are just a fairy tale. Whatever. Cub has demonstrated they’re willing to risk our lives rather than require shoppers to wear masks.
So be it. As of Monday, 7/20, my wife and I have visited Cub Foods for the last time.
Dave Kitchel
I have been a loyal Cub customer for many decades. Lately, your stores are pathetically out of stock on so many items that i use. I have switched to using another store that has a different distributor than Cub. In these scary times, I do not want to visit multiple stores for my basic weekly items. Sorry, Cub. Too frustrating to shop with you.
Make face masks mandatory for all shoppers.
Cub Foods advertises their Covid-19 sanitizing procedures on TV but it appears to be just that. We have watched carts being wiped down at both the New Brighton and Saint Anthony stores and the cleaning process is done poorly. With what we witnessed, there is very little sanitizing. Just a swipe with a dirty rag. If Cub is going to pay someone to do this, there needs to be more instruction and consistent supervision. Someone is going to take a video and post it on social media!
Trying to contact corporate and having a difficult time getting to talk with anyone.
Please make mask and face coverings mandatory for customers and employees. coming into the store.
It is recommendation from the CDC.
Cub store had no concern for customer safety! I was at the Cub store on Larpenteur in Roseville yesterday. None of the workers had masks or gloves, and they were blocking many aisles restocking shelves. I asked one why no mask, and he replied “because it’s not required”. Ten minutes later I was in another aisle and the same man was restocking there. I moved quickly behind him, just as he stood up and sneezed right in my face without covering his nose or mouth! I gave feedback to the store manager and he said masks are not in the CDC guidelines, and employees don’t come to work if they’re sick. I told him about the sneeze and that employees could be asymptomatic, and he just shrugged and walked away from me.
Just finished shopping at the Highway 96 and Centerville Road location. None of the stockers or check out people wearing gloves or masks. Disappointing at best.
I agree with Natalie that Cub needs to step up it’s game with the crisis of Covid 19 going on. I was in the Cub in St. Anthony Village this morning to pick up a few things. I wanted to get a bag of lettuce when I noticed that 2 employees were stocking the lettuce. Neither of the employees were wearing gloves. I think that is irresponsible since the virus can remain on plastic for a considerable amount of time. As an at risk person (over 65 with underlying conditions) I don’t appreciate the lack of safe handling practices. How difficult is it to put on gloves? It makes me wonder what else is being stocked that may very well have the virus on it due to direct handling. I left the store without buying what I needed an will search for another grocer to purchase my food.
Is it possible to do a restock of products such as Toliet paper, lysol wipes and purell later in the day like 6:00 P.M. ? For us who are lucky enough to still have jobs by time we get home from work all these products have been sold out.
I was totally disgusted with the Cambridge MN Cub today, Saturday March 21st 2020! As we are all doing what we can to keep the Coronavirus at bay the Cambridge Cub during business hours is doing nothing to assist the public. I have just come from the Cambridge Walmart where they are offering customers plastic gloves to use while checking out and wiping off each hand held UPC reader and check out area after each customer comes through and I was scolded by a Cub staff when I asked for assistance during checking out because the didn’t have any gloves and weren’t wiping down ANYTHING! HOW RUDE! I told him what Walmart was doing and he very shortly told me “well we’re not doing that here and my staff are going to be doing that all day” as the woman employee I requested help from stood doing nothing but watching people check out at the end of the lines.
Really CUB come on! Up your game at this crucial time!
Thanks for your post Natalie. I agree that Cub is not doing much to address the Covid 19 crisis. I was in the St Anthony Village Cub today and watched as employees stocked bagged lettuce without having gloves on. With how long the virus lives on plastic, I thought Cub was being irresponsible. Also makes me wonder what else is being stocked without safe handling.
I AM A REGULAR SHOPPER AT YOUR BUERKLE CUB. I ENJOY THE SERVICE OF YOUR MEAT COUNTER AND LIQUOR STORE. MY DISAPPOINMENT IS YOUR PRICE TICKETING IN YOUR GROCERY, IN THAT PRICES AR PREDOMINANTLY DISPLAYED BUT YOUR CAVEATES ARE IN FINE PRINT. ONLY AT THE CHECK OUT IS THIS CAUGHT. I WAS PURCHASING ( 6 BOTTLES) OF A HEALTH DRINK TICKETED AT $1.99. THEY RANG UP @$2.99. WHEN I ASKED, THE CLERK CHECKED IT OUT AND SAID I NEEDED A CUB
CARD TO QUALIFY. I DID NOT PURCHASE THESE ITEMS BUT MADE IT APPOINT TO CHECK YOUR PRICE TICKED. THE FINE PRINT WAS SO SMALL IT WAS HARD TO READ. BOTH THE ATTENDANT AT THE SELF SERVICE AND THE LADY AT THE SERVICE COUNTER (WHO I COMPLAINED TO) BOTH SAID THEY ARE FRUSTRATED BY CUSTOMERS WHO COMPLAIN AND WISH CUB WOULD DISCONTINUE THIS FORM OF PRICING IN THAT I AM NOT THE ONLY PERSON NOT HAPPY. PUT YOUR DISCLAIMER IN LARGE PRINT ABOVE THE PRICE. EVEN THOUGH ITEMS MIGHT BE MORE EXPENSIVE AT FESTIVAL OUR TARGET, AT LEAST I UNDERSTAND THE PRICING.
No Cub adds in Pioneer Press Sunday newspaper. We miss them.
Somerset , WI. area
Thank You
There is an employee at the Rochester MN Cub location, can’t ever quite catch her name as she always wears her name badge backwards. I think for a reason. I caught a glimpse last night and it looks like Dawandee? Every time I am ever there and I, by some weird chance need assistance, this girl is always working and always says the same thing. The only comment that ever comes out of her mouth when you ask her for assistance is “Sorry hun, I can’t help you, if I do, then I have to do the same thing for other customers”. Last night I was checking out at the self check out. I had 3 items, was thinking it would be quick, in out and done. Oh no, the computer/register locked up just as I completed scanning the 3 items and needed to pay. Asked Dawandee to help with the register and yep, you guessed it “Sorry hun, I can’t help you with that, if I do, then I have to do the same thing for other customers”. I explained that its a Cub owned register that is locked up. In order for me to pay for my groceries, she has to fix it. Again, she says “Sorry hun, I can’t help you, if I do, then I have to do the same thing for other customers”. This makes no sense. So, I move to a different register and she gets mad at me because she had to try to restart the register. While she was working on the register, a lady with an overflowing cart, easily $200+ worth of groceries stopped and asked Dawandee where she would find a particular item in the store. I could NOT believe it but Dawandee actually told her “Sorry hun, I can’t help you, if I do, then I have to do the same thing for other customers”. The women looked absolutely confused. She asked Dawandee, “you are a cub employee, isn’t that your job?” , Dawandee just replied again “Sorry hun, I can’t help you, if I do, then I have to do the same thing for other customers”. The women actually left her cart with Dawandee and said “I am outta here” Dwandee yelled after her and said, “I will keep your cart up at the service desk for you hun for when you come back hun” The women said, “don’t bother, I am going to Hy-Vee”. Dawandee actually yelled at the women and told her to come back and put the groceries back then if she wasn’t going to buy them. We have 4 Hy-Vees, 2 super Targets, 2 Walmarts in our town plus 2 Fareway Foods within minutes driving distance of our town. When we have that many options of places to buy groceries where we can actually get help, why would we go to Cub and deal with someone clearly not equipped to do anything, at all. I have shopped at cub for over 20 years, the last year or so, this is the type employee now working at Cub and I will not set foot in there if I can help it. Why should I buy groceries that in turn help pay her salary when she is unwilling or too stupid to do her job. She thinks just wearing a name badge backwards and a black fleece jacket saying I heart Cub makes her the queen cashier and entitled to a paycheck. When profits go down because people refuse to put up with her crap anymore you will think it is an economic thing and not the employees you hire which is so sad.
Human Resources: I am waiting to hear about my employment at Crystal Cub Foods Garden Center. I have not received any information regarding HireRight and follow up requirements to start my orientation and training. Thank you so much for forwarding this request to Human Resources.