Where is Crunch Gym Corporate office Headquarters

Crunch Gym Headquarters Address and Contact

  • Address: 215 W 23rd St
    New York, NY 10011
    United States
  • Phone Number: +1 212-370-0977
  • Fax Number: N/A
  • Email: Click Here
  • Number of Employees: 2968
  • Established: 1989
  • Founder: Doug Levine
  • Key People: Keith Worts

Crunch Gym Headquarters Location & Directions

Crunch Gym Headquarters Executive Team



Keith Worts

Chief Executive Officer and President

Michael R. Jacobs

Chief Financial Officer

Dayna Crawford

Director of Public Relations

Donna Cyrus

National Group Fitness Director

About Crunch Gym, History and Headquarters Information

Crunch was incorporated by Doug Levine in New York City’s East Village in 1989. In the beginning, they had classes such as pole dancing, bicycle-based yoga, coed wrestling, and an "Abs, Thighs and Gossip" class. Crunch was sold to Bally Total Fitness in 2001. In 2005, Bally's sold Crunch to Angelo, Gordon & Co.

Currently, this fitness club has more than 500,000 gym members all over the US. They have extended internationally to Australia. This club has two different categories of gyms: Signature and Franchise. Crunch Fitness is a chain of over 300 franchised fitness clubs located in the United States, Canada, and Australia.

Crunch Gym Headquarters Photos

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  • Greyson Cummings says:

    I was told I could try a personal trainer for 7 days and cancel if I was unhappy. After just 6 days, I was billed and told there was nothing I could do about it. Why lie if you are offering a good service at a good price?

  • Briana says:

    I was charged the annual fee while my membership was frozen by the manager (because of COVID-19). The grounds on which I am disputing is the fact that the annual fee was still charged
    while my membership was frozen (fees are
    frozen and usage of gym services unavailable). I went in and inquired
    about this charge but the manager just said, “the annual fee can still
    be charged” and replied “it’s in the agreement” when asked about where
    this is stated. When going over the agreement, nowhere does it state
    that the fee would still go through for a frozen membership. The
    agreement just includes:

    “An annual Club Enhancement fee of $49.00 will be billed on 03/20/2020

    ___________________ and on the same date each year thereafter.
    Member’s Initials__________

    Notwithstanding any other provisions of this Agreement, you understand
    and agree that the amount of your monthly membership dues is based on
    current sales tax rates and to the extent such rates should increase
    during your club has the right to increase your monthly membership
    dues by the amount of such increase. If you have requested the
    privilege of paying your monthly dues by pre-authorized electronic
    funds transfer, the monthly amount so transferred will be adjusted to
    reflect any increase in the sales tax rate.”

    as well as

    “(1.14) Change of Membership Type. Any membership can be changed by
    buying a new membership at the standard price and canceling the
    previous membership. (1.15) Freeze Policy. (a) Medical. If Member is
    medically unable to use the Crunch University facilities, Member may
    request a freeze of his or her membership in monthly increments for a
    minimum of 1 month and a maximum of 6 months per year. Members must
    provide a doctor’s note at the time of requesting a freeze. Crunch
    University reserves the right to verify the note with the doctor and
    Member agrees to waive any Doctor/Patient privilege and execute any
    release required by such doctor solely with regards to the medical
    reasons stated in the doctor’s note for the medical freeze. (b)
    Non-medical, if a Member desires to freeze his or her account for a
    non-medical reason, Member should consult with Member’s Crunch
    University facility. Crunch University reserves the right to adjust
    this freeze policy from time to time at is sole discretion. All
    requests must be received at least fourteen (14) days prior to
    Member’s next billing date period. Retroactive freezes will not be
    accepted. Certain fees may apply to any freeze of a Member’s

    Though it says “certain fees may apply to any freeze of a member’s
    membership,” it does NOT specify the ANNUAL fee. In addition, though
    the agreement states that the annual fee is to be charged on the same
    day each year, it does not take into account a frozen membership and
    does not list in wording whether the charge would still go through or
    not or any other potential adjustments FOR a frozen membership. It
    should have stated that “the annual fee would still be charged under
    all circumstances, including on a frozen membership”. In the email
    that the manager sent me to confirm my membership being frozen, he
    failed to inform me that the annual fee would still apply for the
    frozen membership. Included is a copy of the message I sent this
    Crunch facility through their online website message center and the
    email that the manager sent to me in response.

    “Hi Briana,

    I’ve placed your account on a 6 month freeze. You can always reactivate sooner or extend your freeze if need be.

    Crunch Fitness”

    ^ manager@crunchuniversitysquare.com

    As shown, I was not notified of this and therefore did not know that
    the annual fee would be charged on a frozen membership. The merchant
    cannot expect their customers to assume CORRECTLY which fees would
    still be charged and not charged on a frozen membership as well as
    inquire about it. This is extremely important and imperative
    information to be aware of, especially during stressful Covid-19 times
    such as currently where MANY are expected to be cautious and have
    thoughts/debates on canceling their memberships. If I had known about
    this earlier, I would have made an earlier final decision to cancel my
    membership before the charge. The proof that the merchant provided of
    me appearing in the gym during dates 11/10/2020 at 10:48AM and
    11/05/2020 at 5:12PM does NOT invalidate my concern for Covid-19
    exposure. It is possible and completely acceptable to be “on the
    fence” about something but still participate in what was paid for
    prior to the final decision. Such infrequency of attendance also
    further defends my being apprehensive of contracting Covid-19 in this
    setting. This problem proves to be detrimental to myself and can
    continue to for many others who might find themselves in the same
    situation as myself.

    I don’t see how these would be grounds on where I would not be able to
    receive a refund. It was not explicitly stated that a frozen
    membership (& no activity/usage of services) would still be charged
    the annual fee.

  • CHARLES WEST says:

    I have been a long time Crunch member in NYC and have had a rental locker with workout clothes still in the locker at the gym on 54th St during the pandemic. I’d appreciate support in knowing when I can retrieve my belongings? Thank you.

  • Jane Smith says:

    I recently just visited a Crunch to check it out and maybe join. I know masks are a inconvenience but they are required to be wore in PA and the crunch I was at no one was wearing masks and it did not seem like a good environment to be in when a pandemic is going on. No social distancing was going it, it was shocking to see that no employee cared what was going on. This was taking place at the Crunch in East York, PA

  • Rian Moreno says:

    Never received my W2 from Crunch. Can someone provide me an email or contact to get that information?

  • jose hernandez says:


    Ive been trying to contact crunch about a scam happening under my name ill copy and paste the message ive been waiting days for a response
    MESSAGE: I have recently got a debt collectors letter in the mail but i haven’t been to crunch gym in let alone 4 years. There has to be a mistake the debt owed is at least 7 months back. if the payments are ~ 20-25 so its about a recent bill but I haven’t been to the gym in YEARS!! i even made a call to cancel my membership years ago that phone call should be there since “calls are recorded for quality assurance” i cancelled my account it either someone is using my info or an employee has been making an account with my info. reason being I HAVEN’T RECEIVED ANY EMAILS OR CALLS FROM CRUNCH EXCEPT this letter attempting to collect my “debt” thats not right and very fraudulent. i went to my emails and I have absolutely not one single email about a membership or about payments. This crunch gym has had previous employees make fraudulent accounts so plead to you to investigate this thoroughly because 1 i have not been to the gym in years and nor do i plan to and 2 I haven’t gotten any attempts to reach out to me except for this outlandish letter saying i owe $173.75 and 3 this is a fairly new debt not created by me you can go back to phone calls and camera footage to see if i stepped in and out and not just that but you log when someone comes in and scans they keycard so you have to have logs of my last visit and look at the footage to see if it was me you can thoroughly investigate this so please do.”

  • Christopher Terzakos says:

    Dear Sir,

    I hope you and your family are safe and doing well through this horrible time.

    I attached my company information to inform you that we are currently sanitizing hospitals in the metro area. We can do the same for your company!

    Making your work space a healthier and safe place is what we intend to do for you and each one of your employees knowing all germs have been cleaned from Covid 19 or any other germ.

    I look forward to help you and your staff.

    Feel free to contact me anytime to assist you with your needs.

    Thank you


    Chris Terzakos
    2010 Scott Avenue, Calverton, NY 11933
    (347) 926-2431

  • Angel A. says:

    I’m getting charged outrages prices , 70 to 100 dollars and I have only been there 2twice and it’s been closed for 2 months here. Awful staff awful locker rooms . Dont waste your money planet fitness is better. Should have stayed there

  • Joan Tatkow says:

    My husband is 88 years old and has Alzheimer’s disease. We joined Crunch on Lockwood Ridge Road in Sarasota, Florida less than 3 months ago. On our doctors’ orders we were told NOT TO USE A WORKOUT FACILITY. We know your rules. However, will you make exceptions by letting us put our membership on hold due to the Coronavirus? I brought in a note from our primary doctor stating that we should not use your facility but were told it wasn’t good enough. I am getting another note from my husband’s Alzheimer’s doctor today. Will you cooperate and accept these two orders?
    Joan Tatkow
    6847 Sagebrush Circle, Sarasota, Florida 34243

  • Walter says:

    This is not the Corporate number for Crunch Contact the Website For Further assistance

  • Michele says:

    Need a Crunch gym in Bethpage, NY

  • Karim Opeyany says:

    Please train your manager @folsom ca. Racist and unprofessional. Email me for details.

  • Carol Lynn says:

    I signed up for the Lake Grove gym in June. It was suppose to open in August then October then December now it’s February. I tried to cancel online but they want a $37 fee. Why? The gym is still in construction and I have never used it. I tried to contact their HQ but cant get a person. How do i cancel without paying them a fee for nothing???

  • Mike Wolf says:

    As a member of Crunch Fitness in Hattiesburg, Ms., I travel to and from Hattiesburg to west Texas to work in the oil fields. Your website has changed . I can’t find locations on the website anymore. Why ? The new website is terrible. It will not let viewers go to find locations in every state. Crunch fitness is by far the best gyms I’ve ever been a member of, and it would be a benefit if I knew why locations were when I travel. If possible, please make all locations in the U.S. available on your website.
    Thank you, Mike Wolf

  • Kris Griffith says:

    trying to send the CEO: Keith Worts a email.
    Zephyrhills FL, NEEDS A CRUNCH FITNESS here.
    There are no real gyms here. I used to lived in Sarasota, FL., loved being part of the crunch team, but I have moved. The closest Crunch Fitness is 30 minutes away and I don’t want to drive that far to a gym. We have a few gyms here but nothing like your place. No: Planet Fitness, you fit, e.t.c
    This city needs a gym that all can afford.


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