Where is Cotton Patch Cafe Corporate office Headquarters

Cotton Patch Cafe Headquarters Address and Contact

Cotton Patch Cafe logo
  • Address: 600 E Dallas Rd suite 300, Grapevine, TX 76051, USA
  • Phone Number: 817-865-6500
  • Fax Number: 817-865-6396
  • Email: N/A
  • Number of Employees: 10,000
  • Established: 1989
  • Founder: N/A
  • Key People: Kathy Nelson (CEO)

Cotton Patch Cafe Headquarters Location & Directions

Cotton Patch Cafe Headquarters Executive Team



Kathy Nelson


Lawrence E. Marshall


Dwain Taylor


About Cotton Patch Cafe, History and Headquarters Information

Cotton Patch Cafe was incorporated back in Nacogdoches, TX in 1989. The purpose behind starting this was to make classic Texas recipes from scratch and serve them with the hospitality.

Cotton Patch Café is an American restaurant chain. The chain has more than 56 casual dining restaurants all over the states of Arkansas, Texas, New Mexico, and Oklahoma. Its specialty is Cadillac Queso.

Cotton Patch Cafe Headquarters Photos

Cotton Patch Cafe Resources

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  • Linda says:

    So August 16,2020 order my meals online show up at the restaurant park at their curbside called to let them know I was outside to pickup my order. I wanted in hour no one ever came came out so I called and told them I had been waiting in hour the girl I talk to said they ran out of food but would let me speak to a manager. So I finally talk to the manager and he says oh yea we have your food ready well take out to you will I wait other 20 minutes I guy comes out with my food and hands it to me I look inside they only have steak in one and chicken in the other with no sides and I ask him about it and he said they ran out. I gave him back my food and said I wanted my money back. Well let just say I have been giving the run around and still have not seen my money put back in my account. So I will be going up there tomorrow and asking for my money back but in cash………This place is so unorganized and I don’t know how they haven’t closed it down

  • Stu Rowland says:

    We went for the birthday celebration and $5 chicken fried steak. It was one of the most disorganized things I have ever been in too and my life. The customers were waiting 2 to 3 hours for their food. I finally got fed up and have them cancel my order and I will not be back. This makes 3 times we have tried the Cotton Patch in Arlington and 2 of those times have been bad.

    • Dwayne Gilley says:

      I experienced the same problem at the Lake Worth , Tx location. I placed my order online at 4:30 pm and finally received my order at
      8:12 pm after having to place my food twice. There were probably 30 other people waiting.on their orders at the same time. And on top of that, the food was terrible and had throw away. I won’t be returning to Cotton Patch.


  • Trina huntley says:

    Dining at your Round Rock location there were 3 different employees not wearing masks, including our server and people working in the kitchen. I have photos if needed.

  • Naomi Williams says:

    I received a notice on my phone today that I can get 30% off. Order on line which I did. I placed my order for 2 lunches and entered the True30 which it took. I gave my credit card and everything went through. When I picked up my order the person who brought out my food had a bill for full amt. said I couldn’t get discount or use my credit card because I ordered on line. I am confused so please clarify this for me.

  • Terri says:

    I did a curbside PU on Friday, May 1 for dinner. I’m 3 weeks out after recovery from COVID. I had on my masks and gloves – I always wear just in case. Your service people came right up to my window – no masks, no gloves. Brought my dinner, took and returned my CC, and handed me a tray to sign my receipt – all without gloves or masks. This was in Flower Mound on 2499. My concern is for your workers and your customers. Isn’t their guidelines for this?

  • Tiwana Luckie says:

    I am a walker and everytime I try to pass your reaturnt in round rock the side walk is blocked. I have reached out to the manager but the problem still exist. I understand safety of workers but what about people who are walking and have every right to have access to the sidewalk. Is it that your company dont care about people who walk and why does the entire sidewalk have to be taken up. I hope a resolution can be found so people who have a right to the sidewalk can use it and also so requirements that you set forth can continue.
    I do have a picture which I’d be glad to forward

  • Bob says:

    Went to store # 47 for Fridays “unlimited catfish, fries soda and tea. Took 41-minutes to get our food. My bill came and was charged for both the tea and soda. I called corporate 817 865-6500 and was told to enter first 3-letters of person. I entered CEO, then CFO, then COO and was told no such person. It’s not the $5.18 overcharge or waitress (who was very attentive-but couldn’t control the kitchen) but the principal of false advertising. Invoice 1137 on 03/06/20 at 20:07 PM. We won’t return. Too many fine restaurants in our area.

  • karon anderson says:

    on my birthday some family and friends went to the cotton patch in north richland hills not only was it awful for me it was embarrassing when my daughter arrived she ordered drinks waited over an hour with multiple requests for them then we saw them sitting on the bar we noticed the employees all standing in the kitchen some peoples food was cold one lady sent hers back noticing it was nuked these are just a few incidents but when we got the bills the pens were not forgotten i like cotton patch but will never return to that one

  • Michelle Hilborn says:

    I ordered a Bacon burger and BLT today. Both were soggy and cold. I reached out to the restaurant and she didn’t care. I have always loved the food, but from now on I will order elsewhere.

  • Bryan says:

    My fiancee and I went to Cottonpatch in Siloam Springs AR on July 31 2019.She ordered chicken & dumplings with extra dumplings I ordered fish dinner.We tried to use Cottonpatch coupons for free appetizers 1 coupon per person but was told can only use 1(ripoff).She received only 4 small dumplings my dinner came with 2 fish ,10 pieces of fries and 2 nickel sized hushpuppies.Corporate wont answer my complaint so I’m telling everyone DO NOT USE COTTPNPATCH in Siloam Springs AR.We will never eat at a Cottonpatch again

  • Anita Ramirez says:

    Good evening my name is Anita Ramirez.

    I tried to order online this evening 2/2/2019 at the Cracker Barrel in Bryan Tx (940 N Earl Rudder Fwy 77802).
    I had a hard time so decided to call in our order. I dialed 979-774-0346 and a person answered right away and I placed my the order. As soon as we hung up I called right back to make a slight change to my order. No one would answer the phone. I placed my order at 6:00 PM and called back to the restaurant until 6:36 without an answer. I called back more than 15 times. My daughter who picked up the food (her Dad and I are both sick with the flu) got to our house with the order while I was still trying to get someone to answer. She told me she saw them answering the phone while she was there. On my last call someone finally answered. I asked to speak with the Manager and briefly went over my issue.
    David the Manger came on the phone and right away said they are having problems with their phones going on two days now. However he did not apologize or show empathy towards me the customer. My order was for over $50.
    If the phones aren’t working maybe they should warn the Customer of that in case they need to call back instead of having someone like me on the other end go crazy and very frustrated because they will not answer.
    Very bad experience with Cotton Patch….and we picked you over Cracker Barrel.
    Big mistake.

    Thank you for the opportunity to place my complaint!

  • Larry W Cassady says:

    Poor experience the waitress Chelsea was very helpful but all personal that bring high chairs to a table need to make sure that they are safe for the toddler’s we have twins and out of the 3 high chairs they brought to our table not 1 had safety straps that would latch to keep the toddler’s from crawling out of them the store I am referring to is Ardmore ok. Food was ok service was okay but not safe for your toddler’s

  • Penny King says:

    My Son got hired at your new location in Spring Texas. He went through limited training BUT because he sometimes sweats a little too much, he was taken off of training for this reason and asked to buy a sweat band which we did along with a Cooling TShirt. When he went back to train today he was FIRED I guess after still having this issue even though he was told this wouldn’t happen and that now told he shouldn’t work in a Restaurant position. He was so disappointed, your loss cause he’s a great young man.
    THIS IS WRONG, and not an appropriate/fair reason to be fired.
    Is this part of your Company Policy?
    Thank You

    • Frank says:

      When my waiter brings my plate, and sweat drips on the table !! Makes me want to come back to the restaurant?? Carpenter, plumber, give them a shot.. not ever job is for everyone…

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