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I had a horrific, unacceptable, unprofessional experience at cost cutters, Mansfield, Ct with Jeri -Lynn. She was very rude, curt and short with me during the haircut. When I went to pay, I told her she did a good job on my hair, but I didn’t like her attitude. After she took my money and tip ( only 10% when she should have received nothing) she proceeded to walk to the back room and yelled out
“what a stupid F–ing bitch.” Needless to say I was shocked and appalled at this behavior from a “professional.”
When will someone fix the Ac unit for this location ??
Your employees should not work in hot and humid conditions..!! As well as your customers !
Pasadena tx 77505 location
why did you shut down medford wi 2 days before christmas n did you relocate close employees get a new home to work
Made an appointment at my local salon in Lakewood CO to get my hair permed. Showed up the next day, and they had no appointment for me. Then I was told that it would take too long due to the length of my hair….my hair is only about an inch past my shoulders. I use to come here years ago to get my hair done, but now it seems like every-time I call here to book an appointment it is an inconvenience. Nobody wants to do my hair for me here. I tried contacting customer service, and the number is disconnected. What a joke! I guess I will take my business elsewhere where people actually want to work.
Crystal from fire stone Colorado cost cutters not sure if you’re in charge of that place but if you could talk to this manager, she is unprofessional she don’t care about if somebody has a bad haircut by her she expects them to come back in at her time, instead of fixing it on their time, very unprofessional
I need to make a complaint and inform you of a employee that you have at your Bloomington, IL location. My husband is her Ex husband. He works for Midwest Construction Rentals. His boss, happened to go in this past Thursday and get a haircut. He noticed the last name, and ask if she was related. She proceeds to not only bad mouth my husband, and tell him some VERY untrue horrible things about him.
#1) Unprofessional
#2) Almost causing my husband his job
#3) Violated customer privacy; by taking his phone number off his clientele information and texted, continuing to slander my husbands name.
As a corporation, I would be worried if a employee had done this. Huge red flag! Personal information, when misused or inadequately protected, can result in identity theft, financial fraud and other problems that could collectively cost your business millions of dollars.
I hope that you take this situation seriously.
Hello my client came in and got her hair did she paid the stylist cash tip the stylist took a tip off her credit card to when she checked her out. Now we been trying to get the matter timing care of and it’s been hard because she has been getting the run around about receiving her money back, now the stylist didn’ doesn’t work there any more and the manger has a death in the family the store manager is never in the man said she pops up here in there. I would like to get this situation resolved because it’s been going on since 8/17/22 till now my lady that I take care of would like her $9.45 back because she was paid a tip in cash not off her credit card. I feel like nothings being done because she is a elder woman she 96 please stop giving her the run around and refund her money to her please this is very unprofessional and I’m going to keep pushing it next next since the number the company has put up do not work is me contacting the business bureau to let them know what’s going on and the start contacting the news being that she is a older lady that got took advantage of and that’s not right please make this right for this sweet lady. Thank you.
I was told that I could not make an appointment for just a haircut. To come between 9-11 am or 3-5 pm. I couldn’t make it in the morning, so I got there a little after 3pm and one chair was empty and I was told that I would NOT be able to get a cut. Oh, I am a regular customer. So now I sit at Great Clips and will be able to get a cut.
The online appointment a is ridiculous because we had appointment at 11:00 am and we got there early but by 12 we still hadn’t be called and when I went up and asked how much longer there where 3 people still in front of us. All they could say was we had two hair coloring at the time and an eyebrow wax. So to me one person shouldn’t be cutting hair when it’s the weekend or put the hair coloring at different times nobody should have to wait if they have an appointment time.
Hello. My name is Belinda Hill. I got my hair done IN ELKIN, NC. The lady did my hair Alesha Cheek was excellent. But there is one named Lori that talked over everyone. She cut her finger put her finger in my face showing me the blood. This really was uncalled for.