Where is Consumer Cellular Corporate office Headquarters

Consumer Cellular Headquarters Address and Contact

  • Address: 12447 SW 69th Ave, Portland, OR 97223, USA
  • Phone Number: +1 503-675-8988
  • Fax Number: N/A
  • Email: Click Here
  • Number of Employees:  1500
  • Established: 1995
  • Founder: John Marick & Greg Pryor
  • Key People: Greg Pryor

Consumer Cellular Headquarters Location & Directions

Consumer Cellular Headquarters Executive Team



John Marick


Greg Pryor


About Consumer Cellular, History and Headquarters Information

Consumer Cellular was incorporated by John Marick and Greg Pryor in 1995. This company has its corporate headquarters in Portland, Oregon. The company was also featured on the Inc 5000 list as one of America’s fastest-growing companies every year since 2009. In 2019, the company had nearly 3.5 million subscribers.

Consumer Cellular is an American postpaid mobile virtual network operator. The company provides a range of services such as no-contract cellphone plans, cellphones, and accessories for customers above 50. Along with these services, it also provides wireless service using network capacity from AT&T and T-Mobile. Plus, it also resells AT&T wholesale wireless services to other operators. It employs more than 2,400 people who operated three additional locations in Phoenix, Arizona, and a support center in Redmond, Oregon.

Consumer Cellular Headquarters Photos

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  • Phillip E and Carol S. Wester says:

    I guess this should be directed to John Drarick, We have been customers of CC since Sept 2017 and were pretty much satisfied with your service. Whenever we had a problem and called in it was always answered with good service and friendly people. You have done a good job with that part of CC–but afew months ago Phil phone–a doro would not keep a charge so I went to Target(40 miles 1 way) and they told me it would cost more to fix it than to buy a new one, Which i did, But the new dodo has been nothing but headaches. It will not continue to work. We have called many times and again the people we dealt with were very helpful and pleasant. They did what they could and then sent us a new doro. Same story again. We have went thru 4 doros. They are lemons. The last time i talked to a superindent. His answer was to send us another doro! We dont want another doro. We want our money back so we can buy the $30 unnamed model like Carol has. Hers seems to work much better, not great at keeping charged but works! She can make calls and everything on hers. Again we feel your employees are well trained to deal with our problems but are unable to really help in a situation like ours where we no longer want a lemon like doro. They should be able to say enough is enough and refund our money or send us a different phone. WE now have a 5th doro and will be trying it out soon with no hopes for big hopes for success. First I think you should enable your employees to do more than keep replacing what currently is not working and admit the doro is a lemon and should be replaced by something better! They have a lemon law concerning cars and probably have or should have one concerning phones!! I await to hear from you. Phil and Carol Wester

  • Daniel E Leasure says:

    I have made 4 calls concerning the phone number that they gave us to their support specialists. I have only had the phone for a week and I just found out that the number that they gave me had not been cleared from the previous owner. That means is if you call a landline that has caller ID the name of the other owner will show up. Everyone of the specialist I have talked to has given me a different answer as when this would be corrected from several minutes to 24 hours and today I was told 90 days from the time they put in the request to have it corrected. Unless I’m the only person that doesn’t answer the phone if a name pops up that I don’t recognize and I fail to believe I am. I would seriously think about checking out other cell phone carriers unless your willing to wait for 90 days for them to correct a problem that should have never happened to start with.

  • Dick Deranian says:

    I used the Doro 7050 for 5 days. Each day I was presented with new problems. Today I initiated a return and replacement with The Link. What as happened with Consumer Cellular? This phone with its many problems is a deviation for a company that emphasizes crisp, customer service. Come about sharp!

  • Aaron K. Bilyeu says:

    Being a DISABLED United State Veteran, long time Consumer Cell Customer, UNPROUD owner of a DORO 7050 that DOES NOT work. After MANY factory resets , it still does NOT WORK. Having to remove the phone back, wipe off the Battery Terminals, replace the battery & back, MAY work, MAY NOT WORK. The PHONE is 3 WEEKS OLD, Warranty replacement, NO! IS THAT FAIR?

  • Genevriere says:

    Consumer Cellular is a screw-You company all they care about is over charging you and saying I am sorry but you have to pay for our mistakes on your bill. I tried calling ( CORP OFFICE ) but they will not give you the phone number. If you don’t want to be screwed ( DO NOT USE THIS COMPANY ) they will tell you one fee and charge you a MUCH HIGHER FEE. This co will treat you like their Personal ATM.

  • robert jarvi says:

    Just completed a very frustrating 10+ days trying to get my wife’s phones hot spot to work, (unsuccessfully) then trying to get her phone # transferred back to previous provider, finally accomplished after 7 days, and then presented a bill for services,(not rendered). If I access my account on line there are 2 different versions of bill, by mail another. High point of the 6th consumer reps (consulted with 10 counting chats) tech ability was her admission to best buy tech rep she could never figure out hot spots (after 40 back and forth minutes) there are no tech reps at consumer c only reps. Sensing the degree of frustration here? just explained this to billing and they refused to work with me on a solution. just pay it!! Did I create this situation? I guess I did by transferring my business to them.
    Sorry, it wont happen again. EX account #104267632

  • Doyle Stearman says:

    Dear Sirs.

    I have been a customer of Consumer Cellular since about 2012. I have always considered Consumer Cellular a very good company and have recommended it to many of my customers.
    I have five phones on my account. All work good with not problems. In the past every time I have contacted Consumer Cellular I have had the problem fixed rapidly.

    Recently I purchased an ALLY device for my elderly neighbors, the man has had a stroke, and
    cannot talk well. He has also lost most of the use of his right arm and leg.

    His wife trusted me to buy this ALLY device for him. I purchased the first device in 2016 and I purchased this device in November 2018 to replace the first device.
    The device is supposed to alert the monitoring company when he either falls or pushes the button.

    MY neighbor fell on March 20th 2019, the device did not work. I called the monitoring company and they told me the device had never been activated. I gave them all of the information including the IME no and they had no record of the device. I finally got the device activated but it only worked one day before it quit.

    I have called Consumer Cellular several times and have been given all kinds of excuses as to why I cannot get my device replaced or my money refunded. I even bought the warranty on the device, But since it is still under warranty from Consumer Cellular it is not their responsibility yet.

    This morning a man Named Chester called me and left a no. to call him back on voice mail
    I called twice, first time it hung up on me after 8 minutes, and second time I hung up on CC after 23 minutes of waiting on hold.

    I talked to a representative this morning named Lindsey who promised to call me back in 24 hours to see if I can get any portion of the money I have paid since November for absolutely no service whatsoever.

    I would like to know who I can talk to that can solve this situation for me.

    Doyle K. Stearman
    17507 Drummond road
    Shawnee, Ok. 74801

    account no. 101206864

    • Guest says:

      If their product is defective, that is a huge problem. Maybe someone needs to slap them with a lawsuit in order for them to actually respond.

      • ned says:

        Consumer Cellular’s legal agreement documentation makes it clear that they only use arbitration. It literally says No class action lawsuits allowed.

  • Barbara Reumont says:

    I am having a terrible time with my consumer cellular service. I have had it about 18 days and have to call about everyday or every other day. Nothing works! What can you do for me. Barbara Reumont

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