Where is Coach Corporate office Headquarters

Coach Headquarters Address and Contact

Coach logo
  • Address: 10 Hudson Yards, New York, NY 10001, United States

  • Phone Number:

  • Fax Number: 201-225-7590

  • Email: Click here

  • Number of Employees: 28,000

  • Established: 1922

  • Founder: Lillian Cahn

  • Key People: Victor Luis (CEO)

Coach Headquarters Location & Directions

Coach Headquarters Executive Team



Lew Frankfort

Executive Chairman

Joshua Schulman

CEO & Brand President

Ian Bickley


About Coach, History and Headquarters Information


Coach was founded in the year 1941. The company has been operational for almost more than 24 years now. The founders of the company were Lillian Cahn and Miles Cahn. The former name of the company was Gale Leather Products. The main aim of the company was to sell small leather items like handbags and wallets. Then in the year 1946, Miles Cahn and also his wife joined the business of Gale Leather Products, and by the year 1950, the company was bought over by the couple. The company slowly started to add more products into its portfolio, like coin purses and side pockets.

Then in the year 1970, the name of the company was changed to Coach Products Incorporated. In the year 1979, the Vice President of the company was Lewis Frankfort – who is the current CEO of the company. The name of the company was again changed in the year 1980, to Coach Leatherware Company. The company was sold over to Sara Lee Corporation in the year 1985. Then in the year 2000, the company had become a limited public entity. As of the year 2013, the company had raked in an impressive $5 billion in total sales revenue. The company, by that time, already had a presence in around 1,000 locations all over the world, including Europe, Asia and America. In the year 2015, the company had taken over Stuart Weitzman for about $574 million. As of the year 2017, the company had also acquired Kate Spade for about $2.4 billion. Currently, as of 2019, the company stopped using fur material in its collections. The headquarters of the company is based in 516 West 34th Street. The name of the place is New York, while the name of the state is New York, United States. The area pin code is 10001.


Coach is a company based in America that focuses on the designing and manufacturing of various kinds of luxury fashion products for its customers. The current CEO of the company is Joshua Schulman. As of the year 2016, the total revenue generated by the company is more than $4.24 billion. Also, the number of employees currently working in the company, as of the year 2014, is more than 17,200. The company operates in various countries around the globe, including European countries, China, Japan, Malaysia, Taiwan and also American countries as well.


The primary services of the company include allowing customers to have the retail presence to purchase various kinds of fashion and luxury items and accessories, manufactured and designed by the company itself. The products of the company include wallets, luggage, briefcases, handbags, footwear, sunglasses, watches, fragrance, etcetera.

Coach Headquarters Photos

  • Pujianto says:

    Saya beli tas coach di Kuala Lumpur pada bulan Agustus 2022, belum satu tahun kew kew (cantolan) nya sudah putus. Apakah kerusakan sparepart termasuk warranty? Karena saya bawa ke Butik Coach di Indonesia klaim saya di reject. Dan harus membayar biaya perbaikan.

  • Ronda Mabra says:

    I have a coach purse that belonged to my mother and I was wandering if coach can restore it

  • ROLANDIE says:

    Mommy pass away, we have her (like new) traveling leather bag , Coach. 17×11 inch
    I believe late 70Th. LIGHT COGNAC VERY SUPPLE

    we need to share equally, so what would be the value of this PRIMO QUALITY ITEM #B7D 7307.


  • Kim says:

    I am so upset and ordering online from you guys have been the worse experience ever !!! I ordered two items online as a birthday gift for somebody that was coming out of state for a few days. As she was opening her gift I was so embarrassed to see you guys sent out one of the wrong items. I told the person it was a gift for that I am so sorry and will call customer service. I called customer service and they told me I would be able to go in store and exchange it to the ones I originally ordered. Since my guest was leaving in a couple days I decided to take the 45 min drive to a coach to get what I originally ordered. When I got to coach they said they couldn’t do anything about it because their inventory wouldn’t match due to the fact the receipt says another item from the item I originally received. So embarrassed again i left with my guest and drive another 45 minutes home, which totaled out to more than the $40 gift card that was given to me. I got home and called customer service again and they told me I wouldn’t receive the order by the next day which was when my guest was leaving so I had no choice but to ask for a refund and embarrassed again I decided to give my guest $200 cash for her birthday for all the confusion and embarrassment !!!! They took long to finally let me know that the paper to return the slides was in my email. I had to go again to ups and spend gas to return these shoes and I’ve yet to get my return. I’m so upset, I am so disappointed and sad and scared to even order online from you guys again .

  • Kim A says:

    I purchased a file bag and 2 zipper wallet online 9/3 to pick up 9/4 in the Livermore outlets store. I was told since the order is on my debit card and my husband was picking it up they would cancel the order and recharge my husbands card for security reasons. I had no problem with that . 9/4 he went to Livermore outlet store they canceled the order and charged his card for both and he left. 9/5 I noticed my card was also charged on 9/5 from Coach Hudson Yards NY for a 2 zipper wallet. I have called 3X and emailed 4X and found out that only the file bag was canceled at the Livermore outlet store. Somehow Coach NY charged me for a wallet I never rec’d and I can’t get anyone to actually do there job and fix this issue! I was told there customer service rep that that can’t happen. Boy did my tone change. I felt like I was being called a liar! Ummmm I think a company as RICH as this company is should have better customer service but I guess once they have your money they don’t care! FYI don’t buy something online and use your card and have someone else pick it up! It’s not worth the savings for all the time I have been trying to get this fixed. We are on day 13 now and nothing is resolved! Ridiculous!👎

  • Gayla Porcelli says:

    I have called regarding trying to get a part for my older coach purse. The cobbler can not find the brass swivel that keeps it shut. I have called trying to buy one and the customer service agents have been down right out nasty. I explained this purse is 35 years old and still in excellent shape with the exception of this brass part. I just purchased 2 coach bags and was told to destroy the new one if I want a part. I tried to explain it’s the same part I need, but not willing to destroy another. All I want is the opportunity to purchase a closure .

  • Jennie Klapperich says:

    We purchased a coach about a year and a half ago and the bag goes off at Walmart, Macy’s and Ros. Every time we get stopped by security and inspected. I was told that there is a security tag sewn into the bags and is being set off by numerous people in the public at these locations that I had mentioned above is very inconvenient to go to the stores with this Coach bag that I purchased. Please give me direction on how to handle this.
    Jennie Klapperich
    433 I st
    Parlier CA in 93648

  • Tina says:

    I returned a coach bag to the Coach store in Sherman Oaks California. I used a 40% discount from coach. The store would not refund the 40% or give me a store credit for it. Who do I contact to resolve this issue! Thank you

  • Sandra Files says:

    I have alot of Coach bags. I purchased a Coach crossbody. I love the purse but it has the worse handle I have ever had. It is a gold heavy chain and a small piece of leather on the top. The chain turns and is so uncomfortable and not long enough to even wear crossbody. Any suggestions

  • Graciella Gutierrezsolis says:

    I just now called coach company the headquarters and the number is INCORRECT! It’s a bus line! The lady that answered said the same ! What is going on!
    Not good:-/. Maybe with this comment someone will call me.

    Thank you.

  • Tammy says:

    Finishing my comment about my issue with my Wizard of Oz Bag / I will appreciate a employee from the main office contact me / I know that will never happen / Real shame on Coach not standing behind there merchandise

  • Tammy says:

    Coach Bag Wizard ofOz the strap is fall apart / I call customer service basic I’m on my own I have to find a shop that can repair the strap / I now realize Coach does not stand behind their merchandise/ I will think twice about buying any Coach merchandise

  • Cynthia Simon says:

    Hello I have purchased several Coach handbags, backpacks, wallets. My issue with the company is when my product arrive, it is a plastic bag. I need a dust bag to store my precious handbags in. I have contacted Coach customer service in several occasions and still don’t understand why is it that I receive a dust bag to store my bags and wallets in.

  • Shanekia Brown says:

    You guys ought to be ashamed of yourselves for destroying unnecessary merchandise. Why not use the unused merchandise for part of “business attire” for single mothers going back to work due to homelessness or the pandemic. Do something!!!!! Times are hard. Stop being greedy!!!!

  • Theresa Aguayo says:

    Very poor service at Las Americas Coach store in San Diego, CA. We have purchased many purses and sunglasses because of the excellent quality. This last pair of sunglasses was purchased on 09/11/21 by my daughter whom was visiting from Arizona. Elisabeth was our salesperson and very helpful. She informed us that if anything happened there was a 1 year warranty on the sunglasses. Well 2 weeks later, the left arm broke off. My daughter didn’t come back to California for 2 weeks but we went immediately to the Coach Outlet to exchange them for another pair. Aram R. is all he would say was supposedly in charge and said the warranty only covered sunglasses if a screw fell out. Well, Elisabeth said if anything happened there was a one year warranty, she didn’t say, “If a screw falls out its covered under warranty. I asked to see the written warranty for sunglasses. Aram R. spent 20 minutes going through notebooks in a filing cabinet and then spent another 20 minutes hiding in the back. I assumed he was typing up his own warranty but when I said we couldn’t wait any longer, he finally came out with nothing in his hand. He was very rude, unprofessional and a poor example of the type of employee Coach should have representing their products. This was inexcusable service over a $100 pair of sunglasses.

  • Jenifer Rankins says:

    Very upset: I was on vacation in South Carolina for my 42nd birthday, My daughter wanted to get me a gift so she found a coach store 4635 Factory Store Blvd close by we drove over and as we enter the store I was immediately ask can I help you with something, I informed the sales associated that I was a VIP store in Indiana and I would le4t them know if I needed help, So I started to walk around the store looking for my next bag, again I was asked did I need help, as I was picking out a red bag I was approached by yet another sale person to see if I needed help, I again stated I was a VIP shopper in Indiana she than started to ask me if I liked the bigger bags for all my coupon to fit, I nicely said I do not use coupons, but liked the bigger bag to carry more personal items, she than stated the there was not much in the store that day and if I was a VIP I would be getting a first look at the up coming release a head of other shopper. I still went on to look for my birthday gift and I was again asked by a male sale person what I was looking for so I had a red purse with a res waist wallet and I asked him if they had the smaller wallet so I could have a set, He said wait here I will look he walked three steps and said no we are out of that one, at that point I walk up front and the red wallet was sitting in plain sight. At that time another older black female walked into the store and the same treatment started with her I hear her say “I aint a tourist I come her all the time you guys can stop with the racist stuff”. I at that moment sit all my items down and walked out the store. I am a very good spender at coach, I have NEVER been treated like this in Indiana. I was unable to get my birthday gift. VERY DISAPPOINTED

  • Michele Kirk says:

    I have a Hayden crossover coach purchased in a retail store my husband bought it for me about a year and a half ago because I cannot carry big purses on my should. And to this day I’m still using it. But hear is my problem . The leather on the sides has peeled. Is there anyway it can be repaired or replaced? This Hayden crossover purse is dark brown and just the right size for my damaged shoulders. It was very expensive and I am just beside myself. Thank you

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