Where Is Citibank Corporate Office Headquarters

Citibank Headquarters Address and Contact

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  • Address: 388 Greenwich St, New York, NY 10013, United States
  • Phone Number: 212-793-0710
  • Email: [email protected]
  • Number of Employees: 204,000
  • Established: 16 June 1812
  • Founder: Samuel Osgood
  • Key People: Peter Babej, Kristine Braden

Citibank Headquarters Location & Directions

How to Contact Citibank Corporate Office


Citibank Headquarters Info & Photos


Citibank Headquarters List

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Citibank Headquarters Executive Team

Peter Babej

Chief Executive Officer, Asia Pacific

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Kristine Braden

Chief of Staff, Office of the CEO

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Mark Carawan

Chief Compliance Officer

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Michael Corbat

Chief Executive Officer

Jane Fraser

President of Citi, Chief Executive Officer, Global Consumer Banking

Bradford Hu

Chief Risk Officer

David Livingstone

Chief Executive Officer, Europe, Middle East & Africa

Mark Mason

Chief Financial Officer

About Citibank

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Citibank Headquarters News

  • Citigroup Announces $1.5 Billion Redemption of 2.450% Notes Due 2020 and $1 Billion Redemption of Floating Rate Notes Due 2020
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  • Michael Galorath says:

    I’m not your biggest customer but I may be one of your our bank doesn’t care about it’s customers. I’ve been with the bank since 1983. if you need to contact someone you can’t you go to any branches and they are closed. there are phone numbers branch manages WHO NEVER CALL YOU BACK. you call the 800 numbers and sit on hold. I deposited a check on June 9th 2020. The ATM ate the check. The branch is permanently closed. I called the 800 number and after 45 mins. they credited my account and would investigate the issue. I was issued a reference number. I called after 30 day. they we still investigating the issue. then 45 days I called same song. note that after the ATM ate the check the machine stopped working it showed a screw driver and a wrench showing the machine was OUT OF SERVICE. Then July 26th 2020 I called again requesting where we stand on this check. Now the person what issued it want’s to know what to do. Upon talking with the bank they TOLD ME a letter was issued to me informing me that the check was NOT found and they would be taking the money out of my account that was credited. OK the machine ate the check and it was dust. I received the letter dated July 21 on July 31. I contacted the person that if he would reissue the check. The issuer was concerned that if the check was found that it would be re-deposited. The check was not a small amount to him. that the check would ruin there account. I contacted the local branch Manager because the branch was closed and the manager passed me on to another associate who called me. I explained the concern for the issues. The resolution was stop payment of the check. Citibank would pay the fees. If the check was then deposited it would not charge me a NSF charge. So Saturday Aug 1st. I went to get a replacement check and the issuer SHOWED me a copy of the canceled check from his BANK dated July 31, 2020. The check looked just like it did when I deposited it. NOT torn or ripped. I then tried to contact the branch manager and NEVER received a call back from anyone at the branch in Arlington Heights Ill downtown branch. I called the corporate office at 212-793-0710 and they did NOT have time to care to deal with the issue. I was told to call this 800-870-oldest. Your customer service is no longer a sale point for this bank. looking at the reviews below I not the only person having issues. Citi bank are you going under. The staff at the helm is destroying the bank.

     
  • Jay Levy says:

    I recently had my checking account frozen at Citibank. I can’t begin to tell you how embarrassing this was for me. Per my Citigold rep Robert Wrage I have been a Citibank customer since 1973. this is the second time this has happened to me. Mr. Wrage called me about six weeks ago to ask me some questions needed by the bank. I answered all of his questions and he said this should do it. He called me the following day with a few more questions and I was assured that all was in order. I would be receiving a letter from Citibank but I could ignore it that all the information needed would be given to Citibank by him. I received the letter the following week, called Mr. Wrage and was told by him to toss it. Now I am in a situation where my phone payment to American Express was stopped, payments to my country club stopped, to my landscaper stopped, to my HOA in Florida stopped. This Is a horror show. YOUR BANK HAS MY EMAIL ADDRESS, MY HOME PHONE NUMBER, MY CELL NUMBER AND I’M AVAILABLE BY TEXT. how could this have happened? My account has over $300,000.00 in it. I can be reached at [email protected] and my cell number is 516 582-1131. I would appreciate a timely response.
    Jay Levy

     
    • Don Braun says:

      I am a 45 year client with Citibank but the customer service over the past few years has been going downhill steadily and I am at the point where I will close out all my accounts with them and go elsewhere. Good Luck!

       
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