Where Is Citibank Corporate Office Headquarters

Citibank Headquarters Address and Contact

citigroup logo
  • Address: 388 Greenwich St, New York, NY 10013, United States
  • Phone Number: 212-793-0710
  • Email: citisalutes@citi.com
  • Number of Employees: 204,000
  • Established: 16 June 1812
  • Founder: Samuel Osgood
  • Key People: Peter Babej, Kristine Braden

Citibank Headquarters Location & Directions

How to Contact Citibank Corporate Office

Citibank’s parent organization is the Citi group. Citibank is the main division of financial services multinational Citigroup, which deals with consumers. Citibank was founded in 1812 as the City Bank of New York. It later became First National City Bank of New York. It provides the largest financial services firms and has over 200 million customer accounts.

One can contact Citibank's corporate office for many reasons. It might include customer issues, bank issues, trying to open or close an account, enquiry regarding any service, and so much more. One can contact them by email, online text them, or fax them. They can even call them if the problem is quite severe. The organization provides all their contact numbers.

Illustrated below is some information about how to contact Citibank's corporate office.

  • Address: The address for the Citibank Corporate Office is 388 Greenwich St, New York, NY 10013, United States. One can visit the office for any bank-related issues or even if they want to look at the bank. One can even like to send packages if they wish to.
  • Fax: The fax number of Citibank Corporate Office is 1-866-533-0503. One can fax the company according to their needs.
  • Phone Number: The official phone number for the Citibank Corporate office is 212-793-0710. One must not confuse this with the customer care numbers. The Corporate office generally does not entertain mere petty customer care issues, and they might transfer the call to their customer care department.
  • Email: The official mail ID for Citibank is citisalutes@citi.com. Generally, for bank-related issues or urgent issues, it is not very advisable to mail. Because it is not sure when the bank would respond, and it might take days for them to get to that particular problem. Hence, one should only mail them if it is not a very serious matter required to look at the concise notice.
  • Website: The leading website for Citibank is citigroup.com, online.citi.com. One can know everything about the company there. From their history to their services, one can do thorough research about the bank before investing in it.
  • Social Media: Citibank has created its official pages on three social media handles. One is Facebook with the name Citi, the other is LinkedIn with the name Citi, and another is Twitter, also with the name Citibank. One can get all their updates from their social media handles and know about the bank from their various services.
  • Number of Employees: The number of employees working in their organization currently is 204,000. If one is interested in Citibank's work, one can check out their official page for their jobs available and career option.

Citibank Headquarters Info & Photos

Citibank is being headquartered in New York, NY, and has 98 office locations across 88 countries. It flourished in so many places and continues to open its franchises in many more. The bank started in New York and then expanded its business to other countries to gain business and popularity. It has a high turnover at the end of every year. One necessarily does not have to visit the main headquarters of Citibank for their bank-related issues. They can see their nearest branch for such problems.

The Corporate building of Citibank is present in the central city of the US. It is a massive building with people working continuously and efficiently for the growth of the enterprise.

Citibank Headquarters Photo

Citibank Headquarters List

S. No.





Citigroup Centre 2 Park Street Sydney NSW 2000



First International Financial Centre (FIFC) 9th Floor, C-54 & 55, G-Block Bandra Kurla Complex Bandra East Mumbai 400 051 India



Bartolome Mitre 502/530 Buenos Aires C1036AAJ Argentina



Birger Jarlsgatan 6 114 34 Stockholm Mailing address: Box 1422 111 84 Stockholm



5,7 Geziret El Arab St. Mohandeseen Star Capital Building

Citibank Headquarters Executive Team

Jane Fraser

Jane Fraser

President of Citi, Chief Executive Officer

Jane Fraser is the main Chief Executive Officer of Citibank. It is serving millions of consumers, businesses, and institutions across around 160 countries. She is the first female CEO in the firm's history.

Jane has detailed experience across Citi's consumer and institutional businesses. She helped make Citi into the company it is today. 

Mark Manson

Chief Financial Officer

Mark A. L. Mason holds the Chief Financial Officer position at Citigroup, Inc. and Chief Financial Officer for Citigroup Private Bank. Mason is currently also on the board of Howard University. Member of Kappa Alpha Psi Fraternity, Inc.

Bradford Hu

Chief Risk Officer

Bradford was chief risk officer for Citi's operations in Asia, responsible for many things. He also previously headed the Asia risk management committee and served as the main contact for the region's regulators.



Michael Corbat

Chief Executive Officer

Peter Babej

Chief Executive Officer, Asia Pacific

Bradford Hu

Chief Risk Officer

David Livingstone

Chief Executive Officer, Europe, Middle East & Africa

About Citibank


The Citibank of New York was founded and established in 1812. The first president of the City Bank was the popular statesman, Colonel Samuel Osgood. After Osgood died in 1813, William There is a few people who became President of the bank until 1817, followed by Peter Stagg (1817–1825), Thomas Smith (1825–1827). Moses Taylor then announced ownership and management of the bank in 1837. During Taylor's ascendancy, the bank functioned mainly as a treasury and finance center for Taylor's own extensive business empire. Later presidents of the bank included Gorham Worth (1843–1856), Moses Taylor himself (1856–1882), Taylor's son-in-law Patrick Pyne, and James Stillman (1891–1909).

In 1831, Citibank was one of America's first bank heists when two thieves made off with tens of thousands of dollars’ worth of banknotes and 398 gold doubloons.


Citi works to provide consumers, corporations, governments, and institutions. It has a broad range of financial services and products. We strive to create the best outcomes for our clients and customers with financial ingenuity that leads to simple, creative, and responsible solutions.


  • Citibank of New York opened for business in New York City on June 16, 1812, with $2 million in the capital. Today, Citigroup is New York City's second-largest private employer.
  • Citigroup had 200 million customers in more than 100 countries across six continents.
  • It is the world’s largest provider of credit cards.

Citibank will continue to flourish in most places all over the world.

Rate This
  • F.T. says:

    Earlier in the year I made a purchase. The merchant sent a used product. They refused to refund the money. Citi would not reverse the charge. Interaction with some Citi employees seem like they were working for the scam merchant.

  • Peter Waite says:

    I have been trying for 3 days to get hold of someone about opening an account with Citibank I have yet to get hold of anybody you make it awfully hard to get any new business

  • Tiffani Tierney says:

    I am utterly disgusted with your “security team.” I have a large amount of money that was used on my card fraudulently. I called Citibank to mail me a new card because the seal of mine was coming apart. They mailed the exact same card and someone stole my mail took my card and used it. I am beyond upset. You have done nothing to protect me as a client.

    Your team sent a letter saying that I was at fault by their investigation and talking to merchants. That is a complete lie! I have talked to the merchants and they agree it was stolen.

    Do your research!! This is unacceptable Citibank. I am utterly disgusted and no longer feel protected which is why I’m glad I made the choice to move my banking and savings accounts from Citibank. I was about to give Citibank another try and put $10k in a savings account – but after now having to pay for someone else’s FRAUDULANT ACTIVITY conducted on My account – no thanks. This is such a bad thing for a bank to do to their long term clients. Horrible.

    Tiffani Tierney
    C: (408) 402-2931

    • soon to be former Citi Customer says:

      Beware of ANY company that claims to be American and yet employs hundreds or thousands in Foreign countries. Citibank is tied with CHASE as the absolute worst !

  • RussL says:

    This company is myopic, arrogant, and has the worst customer service I have ever experienced. Their credit vetting process is riddled with dysfunction and their phone customer service members refuse to identify themselves as required by federal law, and they are dishonest. I advise the world to not trust this company. I know that Citi will never NEVER be a company I will work with.

  • joe mccann says:

    I ned help from someone who knows what is going on in citibank branches. I deposited 120,000 in a promotional account and was to earn a certain amount of money after a certain period of time. Almost 6 months later no money and no one can tell me why or when it will happen. bank employees have confirmed that I am due the money but cant say why I have not. I have been a customer for 50 years, if this is not solved it is time to move all my accounts elsewhere. Would love someone to contact me, cell-9095787576 or by this email

  • Michael Galorath says:

    I’m not your biggest customer but I may be one of your our bank doesn’t care about it’s customers. I’ve been with the bank since 1983. if you need to contact someone you can’t you go to any branches and they are closed. there are phone numbers branch manages WHO NEVER CALL YOU BACK. you call the 800 numbers and sit on hold. I deposited a check on June 9th 2020. The ATM ate the check. The branch is permanently closed. I called the 800 number and after 45 mins. they credited my account and would investigate the issue. I was issued a reference number. I called after 30 day. they we still investigating the issue. then 45 days I called same song. note that after the ATM ate the check the machine stopped working it showed a screw driver and a wrench showing the machine was OUT OF SERVICE. Then July 26th 2020 I called again requesting where we stand on this check. Now the person what issued it want’s to know what to do. Upon talking with the bank they TOLD ME a letter was issued to me informing me that the check was NOT found and they would be taking the money out of my account that was credited. OK the machine ate the check and it was dust. I received the letter dated July 21 on July 31. I contacted the person that if he would reissue the check. The issuer was concerned that if the check was found that it would be re-deposited. The check was not a small amount to him. that the check would ruin there account. I contacted the local branch Manager because the branch was closed and the manager passed me on to another associate who called me. I explained the concern for the issues. The resolution was stop payment of the check. Citibank would pay the fees. If the check was then deposited it would not charge me a NSF charge. So Saturday Aug 1st. I went to get a replacement check and the issuer SHOWED me a copy of the canceled check from his BANK dated July 31, 2020. The check looked just like it did when I deposited it. NOT torn or ripped. I then tried to contact the branch manager and NEVER received a call back from anyone at the branch in Arlington Heights Ill downtown branch. I called the corporate office at 212-793-0710 and they did NOT have time to care to deal with the issue. I was told to call this 800-870-oldest. Your customer service is no longer a sale point for this bank. looking at the reviews below I not the only person having issues. Citi bank are you going under. The staff at the helm is destroying the bank.

  • Jay Levy says:

    I recently had my checking account frozen at Citibank. I can’t begin to tell you how embarrassing this was for me. Per my Citigold rep Robert Wrage I have been a Citibank customer since 1973. this is the second time this has happened to me. Mr. Wrage called me about six weeks ago to ask me some questions needed by the bank. I answered all of his questions and he said this should do it. He called me the following day with a few more questions and I was assured that all was in order. I would be receiving a letter from Citibank but I could ignore it that all the information needed would be given to Citibank by him. I received the letter the following week, called Mr. Wrage and was told by him to toss it. Now I am in a situation where my phone payment to American Express was stopped, payments to my country club stopped, to my landscaper stopped, to my HOA in Florida stopped. This Is a horror show. YOUR BANK HAS MY EMAIL ADDRESS, MY HOME PHONE NUMBER, MY CELL NUMBER AND I’M AVAILABLE BY TEXT. how could this have happened? My account has over $300,000.00 in it. I can be reached at jkevinlevy@gmail.com and my cell number is 516 582-1131. I would appreciate a timely response.
    Jay Levy

    • Don Braun says:

      I am a 45 year client with Citibank but the customer service over the past few years has been going downhill steadily and I am at the point where I will close out all my accounts with them and go elsewhere. Good Luck!

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