Where is Chico's Corporate office Headquarters

Chico's Headquarters Address and Contact

Chicos logo
  • Address: 11215 Metro Pkwy, Fort Myers, FL 33966, United States
  • Phone Number: 239-277-6200
  • Fax Number: 239 277-5237
  • Email: customerservice@chicos.com
  • Number of Employees: 26,000
  • Established: 1983
  • Founder: Helene Gralnick, Marvin J. Gralnick
  • Key People: Shelley G. Broader ()

Chico's Headquarters Location & Directions

Chico's Headquarters Executive Team



Shelley G. Broader

CEO, President & Director

Todd E. Vogensen

CFO, Executive VP & Assistant Corporate Secretary

John R. Lund

Senior Vice President of Supply Chain & Operations

About Chico's, History and Headquarters Information


Chico's was founded in the year 1983. The company has been operational for 36 years now. The founders of the company were Marvin Gralnick and Helene Gralnick. The company started as a boutique selling cotton sweaters and Mexican fold art sweaters, in the state of Florida, United States. In the year 1987, the company had opened its first franchise store. From the 1990s to the year 2001, the company expanded significantly, and about 300 more Chico's stores were opened, in about 40 different states in the USA.

In the year 2003, the company’s total revenue reaches $1.45 million. The company also became a limited public entity as well. Then in the year 2011, the company had taken over a company named Boston Proper, and two years later, Boston Proper opened its own boutique in Florida, United States. Chico’s also opened its stores in Canada and as well as in Mexico too. As of the year 2016, the company sold Boston Proper to Brentwood Associates.

Headquarters Info,

The headquarters of the company is based in 11215 Metro Parkway. The name of the place is Fort Myers, while the name of the state is Florida, United States. The pin code of the area is 33966.


Chico’s is an American company that focuses on the designing and manufacturing of various kinds of women’s clothing and apparels, including accessories too. The company currently has a chain of 624 boutiques and about 118 outlets as well. As of the year 2013, the total revenue sales generated by the company is more than $2.6 billion. Also, the number of employees working at the company, as of the year 2013, is more than 23,700.


The primary services provided by the company include allowing customers to have the retail presence, to experience various kinds of high-quality apparels and accessories, with the help of its own boutique stores or outlet stores. The company also has two of its subsidiaries as well, known as White House and also Soma Intimates as well.

Chico's Corporate Office Photos

  • Joanne Melton says:

    I am a frequent shopper at your store in Carlsbad, Ca. My experience has been quite positive. Upon walking into the store, I am personally greeted, I’m informed about any special things happening and I’m asked how I can be helped. The staff is polite, helpful, knowledgeable and thoughtful. There is one person I feel needs recognition for his efforts at the Forum. That person is John. He is extremely helpful. He knows and appreciates his customers, he is never too busy to suggest, recommend or discuss what you may need. Chicos at the Forum s fortunate that John is there, and Chicos Headquarters in Fort Myers need to be aware of what a wonderful representative John is.
    Joanne Melton

  • Judy Dancer says:

    URGENT…TWO EMPLOYEES WORKING IN PALM SPRINGS CHICOS WITH NO AIR CONDITIONING..I was in there today with my mom and sister we could hard walk and shop.,must have been 100 degrees….they said AC has been out for a week..this is criminal…There we’re NO customers besides us…unbearable…I would have bought many things too hot to try on.Please fix AC asap.. Judy Dancer
    Alohajudy13@gmail.Com. 808-3089

  • v. Finley says:

    I purchased a jacket as part of the Chico’s travelers line a couple of years ago. It was Navy with a ribbon pattern of stripes and leaves in white and lavender all over the jacket. Tonight I found the exact same jacket represented to be a new design by Joseph Ribkoff, a very expensive line of design clothing in a different collar way of Black, white & royal blue, Tropical Jacket Style 221932. Was the Chico jacket patented by them? If so is the Ribkoff jacket an infringement, a ripoff of the chico design or did Chico license the use of this jacket to another manufacturer/retailer?


    I order 2 items on line that were on sale. I gave all the info you normally would for an online order and said I would pick it up in the store. Someone called from the store on Monday and I said I work full time and cannot get there until Saturday and she said she would put a note on my order. I go in on Saturday and my items were being put back out on the floor. I was shocked. They said there was no note. OK one mistake but at least the items were there. I asked why they weren’t ready for pick up and they told me I had to still buy them. Although I thought that was really odd for an online order, I said ok. When Diane (Folsom CA) store rang them up and the price did not reflect the sale price I ordered them under, she said “oh that was only good for that day”. I said, “I bought them that day to get the discount”. She said the system doesn’t charge my card until I come in to buy the item. Therefore I wouldn’t get the discount because I didn’t come into the store to purchase them that day! WHAT THE HELL IS THE POINT OF ONLINE BUYING IF YOU AREN’T GOING TO ALLOW US TO PURCHASE THE ITEMS AT THE SALE PRICE??? This is the most ridiculous policy I have ever heard of and I told Diane to keep the items and I walked out. I WILL NOT BEING GOING BACK UNTIL YOU CHANGE YOUR POLICY THAT ALLOWS US TO ORDER AND PAY FOR ITEMS AT THE TIME OF PURCHASE, NOT IN THE STORE. NO ONE THAT I HAVE EVER ORDERED FROM HAS THIS RIDICULOUS POLICY. IT SHOULD NOT MATTER IF WE SHIP IT OR CHOSE TO PICK THE ITEMS UP AT THE STORE, CURBSIDE OR OTHERWISE!! YOU JUST LOST A VERY LOYAL AND LONG TIME CUSTOMER.

  • Dori McPhee says:

    I went into your store in Winter Garden yesterday after working outside all day. Maybe I did not look great but not one person asked if I needed help. They greeted other customers and chatted non stop between themselves not even noticing me. With a very bruised ego I left feeling really horrible about myself. Good job ladies . This is not the first time I have been treated like this . I want nothing other then you don’t do this to other hard working women who are really in a dark place. Thanks for the vent and I do hope the manager is aware of this treatment. I also sent this as an email to customer service and no response. They were all quite rude for me to even write this .

  • Vickie Davis says:

    My sister and I went to the Chico store in Rockwall, TX yesterday about 10 minutes before closing time. The door was locked and the sales lady was at the register. I pulled on the door several times. She came over, opened the door and said “we are closed”. I said there is still 7 minutes left to shop. This is black Friday weekend. My sister needs a pair of pants. She said “I’ve already closed out the register.” I told her I’m sure the corporate office would love to know that she closed the store 10 minutes before time on Black Friday Weekend! She may get away with that on any other day….but not the biggest sales Weekend of the year! We wouldn’t buy from that store again if you begged us. We will continue to shop at our store in Firewheel Mall in Garland however. You may need to check on that employee in Rockwall though!

  • Martha O'Bryant says:

    I went to the Gettysburg Outlet Chico this morning only to be met with a very rude employee. I took my daughter in law there for her birthday. During the search for her birthday gift, my mask kept falling below my nose. I believe it was the manager (not sure) that came up to me and told me that the mask had to be covering my nose. The first thing that I did was explained that the mask sometimes falls. Then she told me “you need to keep your mask over your nose and that you do NOT do that in my store”. That is when I needed to correct her attitude and told her that she better NEVER talk to me like that again. I had to remind her that I was the customer and there is a right way to speak to people and the way she talked to me was uncalled for.

    My husband every christmas purchases a large gift card for me to use for Chico purchases. I told her that I will be telling him not to purchase me another gift card again with the company.

    My daughter in law was a witness to the entire display and felt uncomfortable. She suggested we leave. I said no and she finished getting what she wanted.

    Chico needs to provide training for their employees concerning the right way to treat customers so that they will return. You have lost a customer. I will use up what remains on my current gift card and don’t plan on purchasing anything after that.

  • Eileen Ross says:

    I am boycotting Chico’s, due to them supporting Black Lives Matter, which is an evil Marxist
    organization. So sad, as I love the clothing, but in good conscience, I will continue to boycott
    them unless they come to their senses.

  • Nancy Byrd says:

    I will NEVER, NEVER shop Chico’s or any affiliate of theirs again. I was, the keyword is I was a loyal customer for years. Because of what is going on I had no alternative but to order something online of which I normally wouldn’t do if I had a question on a true fit or quality of the product. However, since I had a coupon which needed to be used by a certain date or lose it, I went online anyway and found a top that looked really nice. I questioned the quote “sizes” and tried to error on what I thought would be the correct size. There were only 2 to choose from. I was wrong and it was huge, to say the least and I’m not sure the smaller size would have fit either. Rather than mailing it back, I decided to try to wait and see when stores were going to open up and I would be able to either exchange it or to return it directly at a store or find something else. I saw where Chico’s had opened up in our area two or three weeks after other major stores and outlets had opened up. I knew they were limiting the number of people in and I knew they were authorized to allow up to 50 percent capacity into the stores. I still waited a few days before I took my return to the Chico’s nearest to my home. When I got to the door there was a sign that said to wait for an associate to open the door and allow me in, which I respected. But when the door was opened to me I was met with a very rude, curt, and consenting associate by the name of Carolyn. No name tag but I found out her name the next day. She asked if I had an appointment, I said no. She then informed me I was not allowed in unless I had made an appointment. With the attitude that was displayed to me, I immediately said I just wanted to return and item. She said no, I couldn’t come in because they were already at capacity. I could see in the store and saw there were only two other people in there. Bottom line, she chassised me because I didn’t have gloves or masks on. She didn’t care about anything except I could not enter the store without an appointment, no exceptions, not even if I wanted outside and the next person was a no show and no one was in the store. I asked when the next available appointment was of which she told me the next day at 11:00 a.m. I asked her what time they opened and she said 11:00 am so I gave her my name and number. I asked her if that was the first appointment of the day and she said yes. When I showed up the next day at 11:00 sharp there were people already in the store. When I asked the associate that was taking my return what time the store opened up, she said at 10:00 am. There was one little old lady who was just wandering around and around and I overheard Carolyn say to her “take your time in looking, is this your first time in Chico’s?” and the little old lady saying “yes, this is the first time”. Again, I asked the associate who was taking my return how other people got to come in the store earlier and if they really made an appointment, she said that Carolyn had been there for with Chico’s for years and it was up to her.

    I had been shopping earlier that day at other stores of which I stood outside and as people came out then the next person was allowed in. I had store’s require masks and some that didn’t. One of the comments Carolyn had made to me when I questioned her why Chico’s didn’t, through emails, mailing flyers, etc., let their loyal customers know that they had to make an appoint to shop in your store? And why was she criticizing me? She said it was people like me who were making the pandemic spike and that the Governor set the rules that she has to follow. When I responded to her I knew what the rules were when our Governor took us the second phase she looked at me with disgust and said that the President of Chico’s along with the Governor is what has to be followed.

    I am just so disgusted with Carolyn at store #0360 and the way I was treated outweighs all the good associates that I have ever worked with and purchased from. I can walk into the store at Fashion Show Mall and everyone knows me by name and even asked me how my daughter and daughter in law are doing because I sometimes make purchases for them for Christmas, etc. It was such a pleasure to shop there.

    Since Chico’s insist that I make an appointment to even enter the store and I have to take the chance to encounter another associate so rude……That is why I will never shop there again

  • Sharon Shapiro says:

    I received several coupons,including,”A Special Gift for You”,I immediately purchased new outfit from the new fall collection…..The Special Gift bracelet I was told that they did not have it. I was so looking foward to recieving it.I have been a loyal passport customer for many years.Very disappointed.

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