Where is Chewy Corporate office Headquarters

Chewy Headquarters Address and Contact

  • Address: 1855 Griffin Road, Dania Beach, FL 33004, United States
  • Phone Number: 954-793-4142
  • Fax Number: N/A
  • Email: Click Here
  • Number of Employees:  9000
  • Established: 2011
  • Founder: Ryan Cohen
    Michael Day
  • Key People: Mr. Ryan Cohen (CEO and Director

Chewy Headquarters Location & Directions

Chewy Headquarters Executive Team



Chief Financial Officer

Chief Operating Officer

Principal Accounting Officer, Vice President and Corporate Controller

Chief Merchant

About Chewy, History and Headquarters Information

Chewy.com was incorporated as "Mr. Chewy" in 2011 by Ryan Cohen and Michael Day. It is headquartered in Dania Beach, Florida and Boston MA.

Chewy.com, Inc. is a retailer of pet food. They are online retailers and offer a line of products such as freeze-dried food, feeders, toppings, supplements, biscuits, and dental and hard chews. Chewy.com provides its products and services to its customers in the United States. It is an amazing destination for dog and cat lovers who are looking for the best quality products for their pets. Chewy.com was started with a purpose to help pets. They offer 24*7 customer services. This company has more than 10,000 employees, from Amazon, PetSmart, Whole Foods Market, and Wayfair, operating three customer service centers in FL, TX and KY and eight fulfillment centers in PA, AZ, TX, KY, NV, IN and FL.

Chewy Headquarters Photos

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  • JOHN CORB says:

    My son is a truck driver and he delivered a load to Chewy’s warehouse in Phoenix, AZ. He was instructed to drop his trailer at the dock, but few minutes later he got a phone call to remove his trailer and come back the next day. Before he got the chance to start his truck, the yard truck dragged his trailer from the dock with the wheels locked and the landing gear down. They damaged the trailer tires and the landing gear. A set of pictures were left the next day at the warehouse security and a set will be send to the CEO. A lawsuit may follow shortly.

  • Steve says:

    After placing an order over a week ago for syringes for insulin for my dog it still has not been shipped. This is a critical item for my dogs well being and survival. The treats I placed with the order were sent but the syringes that were medically approved same day still have not. After waiting on hold and speaking to managers I go in circles. Last night I was promised they would be sent out and sent overnight so I had them today. Still havnt been shipped. You have proven to me that as a company you do not care about animals and just care about corporate profits. One manager I was transferred to didn’t realize I was on the line and thought she was talking to the rep and said “just send him to the pharmacy”. You have proven to not care or be reliable and put my pet in danger. You should be ashamed of yourself.

  • Cheryl says:

    After paying for the 1st 3 shipments out of a 4 shipment charged order. They took the charges from the 1st 3 paid shipments and then illegally and fraudulently requested an additional hold on my bank card for over $200 april 10, 2020 causing a shitload of problems. I was denied access to my money and medical supply orders were cancelled due to insufficient funds because of chewy’s illegal in effect seizure of MY MONEY!!! Then they have the nerve to call removing the illegal hold a refund! And even worse (this story of abuse is long and complicated) but, they offered a whole whooping $25 as an apology when they have cost me alot more than that. They offered to refund the cost of the order to deter me from filing fraud claim as bank recommended and when they thought they had me they renigged on the offer. As a result of cancelled medical orders due to inability to access my money because of their fraudulent request for hold on my money i may be forced to go to emergency department here where COVID-19 is a hot bed and at it’s worst in the entire state of michigan. As result of illegal fraudulent request for hold on my money by chewy, i may be forced out into community exposing myself to excessive amount of COVID-19 positive cases to seek medical help in emergency department in a hospital where all the sick and dying people are. Thanks so much Chewy for taking care of me a very long time loyal customer who is elderly, home bound, seriously ill and a veteran!

  • Rod says:

    no one answers the phone. I was on hold for over 25 minutes. I ordered 2 days ago and need to know if my order is going to get shipped or not. I realise that everything is in turmoil with the coronavirus but at least give me some info on when the order is going to ship or not ship. If not that’s fine, I’ll go out and buy it elsewhere before everything gets shut down. this is my second and last time I use Chewy. I’ll use Amazon in the future once everything get back to normal.

  • Michele says:

    I placed an order on Friday morning (before 7 am). Although I only needed one item in particular this time, I ordered more to meet the $49 minimum to get free 1-2 day shipping. I did it this way to make certain I am home when the package is delivered. (As I have done many times in the past). However, when I went to check on the status, I noticed that I had not received an email with a tracking number. When I called to inquire, I was told that the package was not shipped and probably would not ship out until probably Monday morning. The explanation was…they were receiving a high influx of orders, etc. However, there was nothing on the website whatsoever to notify customers of any delay in shipping. When I checked Monday morning…no tracking number. When I called to inquire I was told the order was cancelled!? The representative admitted there was no request by me to cancel and did not know why it was cancelled. She reinstated the order, but now I have to wait another 4-6 days for the package!! Now I am at the bottom of the list. This is the third time there has been a shipping issue in recent times. Now I can’t get anyone to pick up the phone…holding now for 20 minutes.

  • Lee Bryant says:

    I have never had a problem with Live Chat. They have always been professional, instructive/helpful, friendly (funny, even) and extremely patient with what I was looking for, no matter how long it took. If you want to apply a store coupon, send it to headquarters and they will apply it to your next order. Store coupons are good if you do that…promo code coupons are often outdated. And they do not “send” coupons. Ever. So never use anything that is anything “Internet related”…I never use those. I can’t imagine your money was taken and you had zero results. That has never happened to me. As for orders? I once had my card hacked and had to cancel it…Chewy shipped my order anyway, after I called and explained. They said they’d take it out of my next order. My orders have always arrived somewhere within 2 days, even though I live far away. Besides, I always receive a Christmas card. 😀 Good luck finding another company that does that! LOL And they can “add” your pet (if you want to) , but I have never had them ASK ME to make it some sort of “requirement”. They do not do that. Are you just trash talking this company, or have you (unknowingly) been scammed and/or hacked? Might want to check. Because everything you have said goes against every experience I have ever had with them, in the last 5 years. All of it Positive, thank you.

    I wish you luck.

  • Gary Rasmussen says:

    Bad faith company. Sends you a coupon for $15 off. When you order, they take the money our of your bank account but do NOT ship the dog food. They ask a ton of questions to you on the phone. And then after you speak to them, and answer the questions, plus they are sitting on YOUR Money, they refuse to send the dog food unless you waste more of your time by sending a picture of your dog with a profile. Bad Faith. Just another way to eliminate the $15 coupon from their now cushy and rich public company!

    • Sue-Ann Hansen says:

      My experience has been just the opposite. Chewy is one if not the best company I have ever dealt with. One day I was speaking to a representative who was assisting me with an order. She asked about my dogs where I happily spoke of them and sent a picture. To my surprise they sent me three painted pictures of my dogs for Christmas. It made me cry a bit.

    • Lee Bryant says:

      I hope you read my reply. (sigh)

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