Where is Cheddars Corporate office Headquarters

Cheddars Headquarters Address and Contact

Cheddars logo
  • Address: 700 W. 635, Irving, TX 75063, USA
  • Phone Number: 214-596-6700
  • Fax Number: 817-571-5841
  • Email: N/A
  • Number of Employees: 7,500
  • Established: 1979
  • Founder: Aubrey Good & Doug Rogers
  • Key People: Ian Baines (Chief Executive Officer and Director)

Cheddars Headquarters Location & Directions

Cheddars Headquarters Executive Team



Ian Baines

Chief Executive Officer and Director

Doug H. Rogers

Co-Founder, President and Director

Donald D. Breen

Chief Financial Officer

About Cheddars, History and Headquarters Information

Formerly known as Cheddar's Casual Cafe, Cheddar's Scratch Kitchen is an American restaurant brand. The food chain provides a line of meals such as beverages, salmon filets, burgers, desserts, tortilla chips, fried chicken, and salads. Currently, the company has its branches spread over more than 170 locations in 28 states.

Cheddar's was incorporated by Aubrey Good and Doug Rogers in 1979. It was first opened in Arlington, Texas, and by 1995, they reached 10 locations. It is headquartered in Irving, Texas. In 2012, Zagat ranked Cheddar's the nation's No.1 full-service restaurant chain as well as Top Overall American Cuisine, the Top Rated Food and Top Rated Decor and Facilities. The company was renamed to Cheddar's Scratch Kitchen in 2015. In 2016, it bagged the first rank as it was recognized as a full-service restaurant chain for customer's intent to return. In 2016, it was named "Favorite Casual Dining Restaurant" in Market Force Study.

Cheddars Headquarters Photos

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  • Melissa Pizzini says:

    I went to Cheddars Restaurant, 21001 Interstate 45, Spring, TX 77388 June 7, 2021. I was there between 12:15pm and 1:15pm for lunch. The food tasted great and the service was great. The complaint I have is while I was in the restaurant someone broke out the window of my new jeep that I just had 1 month. When I discovered that someone broke out the window I went in and told the hostess what happened and she said let me get the manager on duty. A few minutes later the hostess returned and said, ” The manager said we do not have cameras”. This is extremely POOR customer service as the manager would not even say Sorry!. The Constable came out to do the police report and he told me the law enforcement is out there all the time for crimes and no one has cameras. The thug only took about $100 of camping equipment. But the repair of my window was $500. I feel snubbed by Cheddars and unsafe since there are no cameras or security for this matter. I will NEVER go back to another Cheddars and I am telling everyone I talk to to NOT patronize this restaurant chain. Not even the co-worker that recommended this establishment.

  • Derrick Gable says:

    I was verbally assaulted by your manager store#3248

  • Derrick Gable says:

    I was verbally assaulted by your manager store #3248 I have a recording

  • Nancy Zeiger says:

    Today February 22, 2021 we went to lunch at Cheddars at 12201 E Colonial, Orlando Fl. 32826,
    the Host seated us, but on the way to the booth I almost fell due to the SLIPPERY FLOOR. I felt like we were ice skating across the room. We told the Host he just grinned . We told our waitress she said she would tell the manager. No manager came out.
    Well in the meantime another elderly couple came in and the lady almort fell, but her husband caught her.
    We seen many people sliding on this dangerous slippery floor, besides us. Getting up to use the restrooms was another dangerous walk. I held on the what ever I could.
    Just would like to bring this to your attention because someone is going to get hurt bad falling.

  • Rosario Gomez says:

    Yesterday, 8/31/20 our entire family (party of 13) visited the Cheddars restaurant located on East Colonial Drive in Orlando, Florida to celebrate our daughter’s birthday. We all arrived there around 6:15pm and the restaurant was almost empty except for two other tables. It took approximately an hour and a half for some of our food to arrive. Three of them were wrong and were never corrected, and one which was for a child arrived after everyone else was done eating. We complained to the waitress which was extremely rude to everyone, yelling that they were short staff, that they were taking care of to go orders and so on. We asked to speak with the manager which is someone incompetent and not able to do his job. He also mentioned that they had to take care of the to go orders first. Needless to say we had a horrible experience and will never visit your restaurant again! We were treated rudely and disrespected and our birthday celebration was ruined.

  • Lewie Kirkland says:

    Have dined at Cheddars Lakeland FL many times since it opened. Today (Aug 13,2020 around 2:30 pm) ordered appetizer of fried chicken tenders which were very good. However my entree of Chicken Fetti. was tasteless, made with the smallest macaroni like you would use in a salad. Hardly any sauce ,requested more sauce. Still terrible. Also the restaurant floor was dirty with paper napkins and even some with silverware with dirty napkins on the floor in the bar area. Watched employees just step around it for most of our visit there. This is not are usual experience . It was so bad we will not return until it is presentable in appearance and better food quality. My companions New Orleans dish was very good he said. Thought you should be notified to address the problem.

  • Rebecca Gray says:

    Party of two stopped by the Evansville, Indiana restaurant approx.. 3:30 pm on Wednesday afternoon. A few people in restaurants, but several empty booths/tables. I realize we are social distancing and not every table/booth can be used, but there were several empty. We asked for a table. I am not in a wheelchair, but I do have a handicap and with my age I am unable to get low enough to slide into a booth. This is a handicap issue and your restaurant isn’t complying with the Americans with disabilities act. Do the size and measurements of your booths comply? I tried to explain this to the host, but all we were told was we would have to wait until a table opened up 20-30 minutes. Why? If every table had been full then I would have been able to understand? This was not the case. Is your restaurant not handicap acceptable? Is this a issue we need to address or maybe just a talk with your host would help. Was there not a waiter for the area? The hostess couldn’t hear us or we her because of the music was so loud. This isn’t a night club no reason for the radio to be so loud. Was there even a manager in the building? Was anyone in charge?
    People with handicap issues should be treated with the same respect. I do enjoy your restaurant and I will eat with you again. I want no excuses, I want no apology what a want is your employees trained on the fact that the customer requested a table for a reason and someone with a handicap and a bit of age to them can not get low enough to get into a booth and able to pull themselves up after the meal from a booth.

  • MARK KLUEH jasper,Indiana says:

    Went to your store in Evansville,ind about 3 weeks ago and ordered the chicken salad and my wife got the fried chicken and 2 sides.We’ve eaten there 25 other times with no problem but our last was the worst I’ve ever had in my 65 yrs of like. Every thing was cold and never got a refill the whole time there 1 1/2 hrs.I would like if you would send me a 50.00 gift certificate or will never go back.

  • David Sparks says:

    Your career website is not working properly. It is not accepting resumes. I have tried Word and PDF formats. I have put my schooling and work background 6 times and it does not accept. There is a restaurant manager position in Mt. Juiet, TN. Also your contact number is not working: (214) 596-6700. There is an error message that the area code is wrong which I doubt.

  • Romona Henry says:

    Feb 22 sugarland, wait party of 8 40min seated 730pm . Waitress 802pm drink order. Stated she is new, ok drink order given 10min 2kids drinks 30min 2more drinks, food order given 810pm, 845 some food received. Spoke to manager he wanted to assign different waitress, no it’s ok, she never acknowledged our table again. 9pm ask to pay 923 another waitress helped us. Horrible ask for corporate nbr no. WORST PLACE EVER ! SHE IGNORED US NEVER APOLOGIZE, TOLD SHE DID NIT EVEN ORDER THE OTHER FOOD.

  • Bonnie says:

    Cheddars in McDonough, GA bad customer service, food not hot, and the utensils are dirty! Also my bill was $17.27, I paid with cash the waiter came back with $2 only…granted only 73 cents was missing…I’m wondering is this the “trend” now? This happened before at another restaurant a few weeks ago, but this waitresses didn’t bring any money back (should have been 85 cents). I asked her about it, her reply “Oh, did you want the change? I’ll see if I can get it back.”

  • Lee says:

    Why did you discontinue the sweet and spicy chicken and shrimp? Would you consider bring it back?

  • Lynne says:

    Family and I went to cheddars for dinner( once again) and “again” our food was fantastic”but” as always- food was room temperature.
    For something that is so good, I could just amazing how much better it would be if our food came to us hot.

    Sad to say, but seems like ever time we go here, food is ALWAYS room temperature- what’s up with that?

  • JoAngel says:

    My concerns at the Humble location in Houston, Texas is very extreme. I have never went to a establishment that makes it so difficult to reach corporate. There isn’t a email but only a feedback that I have never receive a call back on the services I received on 07/29/2019. There was a server name Simone or Simona that had good service during the time we was eating around 9:17pm to 10:20pm. After paying and leaving a tip on the table I was approach as I was leaving to give me 10cents or so that was left from the payment. I responded with “Girl don’t worry about that”, only for the server to throw the change at the podium where my boyfriend was standing. Instead of us reacting I decided to call the manager which was Mr. Leo and tell him what happen to only get a nonchalant response that he will talk to her before she leaves. Nothing apologetic at all. They need customer service training and also ethics because next time won’t be so easy!

  • Larry Troxel Retired/Veteran says:

    As a veteran and retired military man I was very disappointed in what I was told at my local Cheddar’s this past week. Nothing to do with the money but was told they no longer give the military discount. I and my group of veterans meet once a week there and I eat there once a week which must discontinue that. Was told the new owners stop it. Ask waitress when this happen and said a month ago which it has been longer and they offer the discount up to a week ago. They always ask me and the one time I mention it I get this answer, was told they no longer give a cookie to the kids either. I’m sure you don’t miss my business but there is a lot of veterans that support all the business and support as. Guess others that support us will.

  • kev says:

    Typed in “cheddarsfeedback.com” and it redirected me to a Spanish speaking site.
    Clicked survey site and it wanted me to download their site.
    What a scam. I will find other places to eat.

  • tom says:

    the service was bad it took so long for us to get seated and we had wait for ever for the waitress to take are oder and food was cold and not realy good this time did changed yall cooks we have here for quit some time

  • Tina High says:

    On March 23, 2019 my husband and I dined at Cheddars #2047 in W Monroe, La. Our bill was $25.92, we tipped in cash. When the amount charged showed up on my bank statement is was $27.92. Sure that’s only a $2.00 difference, but if someone is purposing doing that to customers bills and no one complains, look how much they could steal/embezzle from your company and how many customers might get upset enough not to return. My husband and I don’t dine out very often but chose Cheddars for our “go to” place for our anniversary dinner every year since we moved to Louisianna. We are now contemplating going elsewhere for our next anniversary. Just thought you might like to know about this before it starts effecting your business.

  • Danny Hight says:

    We had lunch at Cheddars in Independence, MO. today. We have been pleased with the food and service at Cheddars since our first visit in Springfield, MO. some years ago. The service is still there but the food itself has gone down. The portions have been reduced. My wife and I both ordered a six ounce steak today. It definitely was less than 6 ounces. Mine contained so much gristle it was not edible. We left a good tip as usual as the service was top notch. I didn’t say anything to our waitress because if the skimpy portions were due to manager or district manager orders, it would not do any good to complain to them. We didn’t want her to feel bad since it wasn’t her fault. I’m telling this to you, CORPORATE, hoping this problem can be corrected. Today was the forth time in a row in the last 6 months we have been disappointed with the skimpy portion size and the poor quality of the food (ie very dry chicken fingers, stringy and overcooked green beans, mushy cooked carrots). I really hate to see Cheddar’s going down.

  • Kim Harper says:

    My name is Kim Harper and I called your restaurant located at 39640 Lyndon B. Johnson Fwy. and was placed on hold 3 times for over 10mins. all I wanted to do is place an order for dinner for my to be picked up and I kept being placed on hold and I have been a very good customer at this particular Cheddar’s but this is unacceptable. my phone number at work is (214) 948-4161 and my home number is (972) 298-6267 my e-mail address is mz.kharper@gmail.com

    Kind Regards,
    Kim Harper

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