Where is Charter Communications Corporate office Headquarters
Charter Communications Headquarters Address and Contact
Charter Communications Headquarters Location & Directions
Charter Communications Headquarters Executive Team
|
Name |
Title |
|---|---|
|
Thomas M. Rutledge |
Chairman & CEO |
|
John Bickham |
President & COO |
|
Christopher L. Winfrey |
Executive VP & CFO |
About Charter Communications, History and Headquarters Information
History
Charter Communications was founded in the year 1993. The company has been operational for 26 years now. The founders of the company were Howard Wood, Barry Babcock and Jerald Kent. During the earlier days of the company’s operations, the company had mainly grown by performing various kinds of acquisitions. This included taking over of Crown Media Holdings for about $300 million. The company had also collaborated with EarthLink in order to provide its customers with high-speed internet. Then in the year 1998, the company also had taken over Marcus Cable, for about $2.8 billion. The following year, the company had become a limited public entity.
By the year 2002, the company was already serving 6.8 million customers. Then in the year 2005, for inflating subscriber base numbers, about four of the former executives were indicted. In the year 2008, the company’s stocks and shares had failed to meet any kind of expectations and were thus given warning as well. In the year 2009, the company had filed for Chapter 11 Bankruptcy. The plan was approved about $8 billion debt was waived off. Then in the year 2013, the company had acquired Bresnan Communications for about $1.63 billion. The same year, Liberty Media had acquired a 27.3 per cent in the company. In the year 2016, the company had acquired Time Warner Cable and also Bright House Networks for $55 billion and more than $10 billion, respectively. As of the year 2018, the company was ordered by the New York State Public Service Commission to find a replacement company and also revoked the company’s ability to do business. The headquarters of the company is based in 400 Atlantic Street 10th Floor. The name of the place is Stamford, while the name of the state is Connecticut, United States. The pin code of the area is 06901.
About
Charter Communications is an American company that focuses on providing various types of services that includes cable television, high-speed internet and also telephone services as well. The current CEO and chairman of the company are Tom Rutledge. As of the year 2018, the total revenue generated by the company is more than $43.6 billion. Also, as of the year 2017, the total number of employees working at the company is more than 94,800. The company currently serves around 41 states in the USA.
Services
The primary services provided by the company include allowing customers to have a platform in order to obtain the various services offered by the company. These services include broadband services, digital cable, digital telephones, internet security, VoIP phones, etcetera.
Charter Communications Headquarters Photos
Hi, my name is Sean and I have been with spectrum/ Charter loyally for over 7 years. So since 8/5/23 I have had either no internet or my internet keeps cutting out and then no signal. I have for the past 15 day have tried to get help from your techs and top 2 tier maintenance with NO help or any kind of follow up.
They keep telling me the tier 2 maintenance techs have been out there to fix the issue and again 15 days later still no internet service or very spotty service and on 3 separate occasions they never show up, which they tell me that there is a written ticket for it, but not only am I present and have watched out for them every 30 min, they have never once fixed or touched the box where my cable is running into or replaced any wires, contact points, taps or lines or showed up.
They have been rude to me and now are ignoring me and sending techs out just so I can call back or tell me they worked on it when I know they haven’t because they were here for only 20min. I have an advanced degree in IT communications and Networking so I know what I’m talking about. Im still without service and wondering, WHAT AM I PAYING FOR!!!??
Also since they are always right they don’t feel the need to credit me the 15 days I was without service saying I had service, but what they don’t see is that it cuts off at around 8-9pm and I get off work at 6pm so I only get 2 hours of internet a day. I also have videos showing that time and where both blue light are on but there is no internet.
I don’t know if this will help me or if it’s going to get lost in the corporate shuffle but I’m feeling very hurt, frustrated and at awe that a company would treat me like this. Thanks and hope I actually hear from someone.
Terrible company, terrible customer service. Nothing but issues with my internet dropping out and going out for hours at a time weekly. All you get is some chat agent or phone agent telling you to unplug your modem, restart blah blah. Its not my issue ITS YOURS! YOUR system keeps dropping out. I would love a phone number to a supervisor who can look in to these issues, I pay too much to keep this BS up.
As I sit here I am waiting for a telephone call advising when next Spectrum will send a technician to port our business lines over to our new location. We are a small business and have been without phone service since September 9, 2022. I’ve spoken with approximately 15-16 representatives over the past 6- weeks with no action to get our telephones installed. Spectrum professes to care about small business however it is clear that they have no idea how to take care of a customer. There is no excuse for leaving a small business without phone service. We have scheduled approximately 5-6 appointments, no of which have been fulfilled and actually have been cancelled. Today was the 6th appointment where no technician showed. The last appointment was October 14, 2022 (no show), October 6, 2022, (no show), September 29, 2022 (no show), and two earlier appointments. One was on a Sunday appointment between 1 p.m. and 2 p.m. I sat in the office from 12:30 until 4 p.m and during that time made 2 calls to Spectrum and was told the technician was on the way. In addition to the foregoing which is just a brief summary of all the terrible service provided by Spectrum when we first reached out to the requesting service the CSR (Ronald) sold the company a residential package and called me Sweetheart and Sweetie during the entire conversation.
When I called to confirm the install date I was told that I’d been sold the wrong service. I then spent approximately 3 hours on the phone cancelling the residential and ordering the business package. The fact that Spectrum has actually cost the company business opportunities as no one can reach us, is unacceptable and this will not be the last comment provided to Spectrum. I will be reaching out to the Executive Vice President, Bill Archer in the near future. My expectation will be that we are compensated or credited for all charges billed to our business until the matter is successfully resolved. In no universe would I ever recommend Spectrum to any person or business. Spectrum asked me to take a survey however would not allow me to continue due to the negative responses I provided. Shameful customer relations.
Spectrum Cable charges a non-governmental fee “Broadcast TV Surcharge” that was bogusly created by ATT in 2013, then adopted by Comcast Communications.
Check it out on billfixers.com/blog/broadcast-tv-fee.
They can/and do raise this fee regularly – I am currently paying $16.99/month for this fee. This is in addition to over paying for internet service for and their bargain-basement TV Choice.
We live out in the country – our driveway is a half mile long. So Spectrum flyers show up in my mailbox 1-6 times per WEEK, claiming that Spectrum Internet is available to me. Yet when I called and ordered service, I was then quoted $28,000!!! For a roll of wire that you provide free of charge, in shorter lengths, to the customers whose houses are closer to the road. I told the “Site Survey” team, and the reps who called to ask about service connection, to CEASE AND DESIST. Apparently, that is a foreign language to you. For 2 years, you continue to harass me with your junk mail and fill up landfills, all because you believe that someone who has a nice house must have this imaginary $28,000 to install a wire?? No thank you. I will be happy to take this to court.
My complaint is that I have been paying on my deceased husbands account for 7 months roughly $1400 and they keep bothering me. Spectrum/Charter claims that there is no contract and you can quit anytime. They said that they require a death certificate. They claim they have no way of knowing if somebody is using the account which is a lie….They can tap into their lines to see what is used… that’s how they catch illegal activity. They said that they didn’t receive it that I should mail it 2 weeks before it is due! That is insane! It was due 7/30/22. check was written out 7/23 and they have not received it….It was mailed at the (post office). I put the bill on my master card so I could have service restored. My check better be refunded!!!! Better yet Thy should be paying me $1400 FOR PAYING ON A DEAD MANS ACCOUNT!!!
Does anyone have a number for managment in this spectrum mobile phone company ….i made 57phone calls and are denied every time to speak to real management ..i get the same people who are unbelieveably disrespectful uninformed rude customer service ….billing …colllections ….all people they just hired who have no clue what they are doing …….managment please help ….please help 4 months of insanity …..calling them about a closed mobile phone account with zero ballance in 2019 only to have them reopen reserect this account 6 months ago and tacked on 199 as a bad debt after 2 years ….fraud scam ….liars …managment please give me a number for complaints for them to investigate this illigal activity …..thank you my jumber is 513 701 1516
I think all victims of Spectrum Mobile should gather and go public!