Celebrity Cruises Corporate office Headquarters

Celebrity Cruises Address and Contact

Celebrity Cruises

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  • Address: 1050 Caribbean Way, Miami, FL 33132, United States

  • Phone Number:
    +13052626677

  • Email:
    Click Here

  • Number of Employees: 10,001+

  • Established: 1997

  • Founder:  
    ,

  • Key People: Lisa Lutoff-Perlo, President/CEO

Celebrity Cruises Location & Directions

Celebrity Cruises Headquarters Executive Team

Name

Title

Lisa Lutoff-Perlo

President and CEO

Michael Scheiner

VP/Chief Marketing Ofcr

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Celebrity Cruises, History and Headquarters Information

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Celebrity Cruises Headquarters Photos

Celebrity Cruises Company Resources

  • marcia coleman says:

    trying to do a name change, the agent would not do it and would not let me speak to a supervisor

  • Gallello says:

    How bogus is Celebrity! You are supposed to be one of the top cruise lines, but not in the Customer Service department. We haven’t cruised with Celebrity in years & we are planning to travel in a few weeks, but we have had so many problems & are so frustrated. Our shore excursions are not right & we can’t get answers. On your hold messages & on your site it talks about how great our experience will be. NOT!!

  • Magdalena and Ralph says:

    I am Captains Club Member and I am so disappointed with your customer services for the months I have trying to contact someone to get my points for my last trip on the Beyond August 18th booking number #8632426 and all I get is the run around from your agents, but their will to pick up the phone fast if your booking a new trip. I am so upset with your company this is not right for your long time member I think its time for me to contact your main Headquarters

  • Jacquelyn Cowles says:

    what is moderation: I am really frustrated. Someone help me.

  • Jacquelyn Cowles says:

    Hello: I am having one hell of a time working with all of you. When I try to work with this, as my travel agent is busy, I get my travel agent has to do this. When she tried, supposedly today, she was told the client had to straighten this out. I am so frustrated with celebrity and all, I want to scream. I realize we are all short handed, but I would appreciate someone calling me and fixing this. I have waited over 45 minutes on hold with your DEDICATED NUMBER 844-418-6824. You state you want us to be carefree and enjoy your services. I have as yet to experience this. PLEASE CALL ME AT 269-998-4369.

  • Barbara Borre says:

    Barbara Borre
    July14, 2022

    We have been trying to correct a return flight which was made by your air department since June 28, 2022. We get the same answer every time we call “they will look into it and call us back.” The last call we made was July 8 no call and,no email. Today we called again and after 1 1/2 hours we were now told they would contact us by Monday, July 18. They said nothing was written down regarding this. We are a loyal Celebrity and Royal Caribbean passengers. I am very disappointed with how this is being handled. Please help. Barbara Borre booking number 8348463

  • Richard Wright says:

    I have been on hold for 1 1/2 hours!

  • Darrell Black says:

    I am a Captain’s Club member and really have never cruised on a different line for many years. However, your company is being greatly hurt by not having enough staff to handle calls regarding questions, etc. on a cruise like we have right now. I have two cruises purchased for in September and also next February. It is taking upwards of 1 hour each time to be able to talk with someone in your company. THIS IS NOT ACCEPTABLE. In fact, this is absolutely disgusting! Hire people as you are cutting your own throats for the future. We are about ready to switch to another cruise line as this is absolutely unacceptable!

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