Where is Catherines Corporate office Headquarters
Catherines Headquarters Address and Contact
Catherines Headquarters Location & Directions
Catherines Headquarters Executive Team
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Name |
Title |
|---|---|
|
David C. Forell |
Executive Vice President |
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David C. Forell |
chief Accounting Officer and Director |
About Catherines, History and Headquarters Information
Catherines is a company that deals in women’s apparel and women’s fashion. They offer customer care and focus on comfort, fit and quality. Their home office located in Columbus, Ohio.
Catherines Headquarters Photos
Catherines Headquarters Photo
Catherine has terrible customer service as i called 3 times and than texted to no avail but sent to a third party plus pay $5.
I will never never do business with Catherines because of their customer service with no resolution.
Very difficult to find a solution to my order therefore i will not order merchandise from Catherines. I do not recommend them. I have called 3 times with their customer service and chatted with your support team by texted to only be sent to someone you $5 for solution. Very very disappointed.Mmartin
Well I have had it with this company, every time I order something and have to return it there is a problem, I asked for a gift card so I could order another size and not pay for shipping again, but they go and credit my charge card, so now when I re-order I have to pay another shipping fee. Well I’m not ordering any more things from them, and I agree with the lady below, you pay a fortune for shipping because they put all those magazines in the package.
Wish I had known about this site bf I ordered. Always liked Catherine’s products. Loved the stores. Was sorry to see them close. I ordered some underwear from Catherine’s at full price. A few hours later I get an advertisement of the same underwear at a considerably less amount. I called to get a credit and was told they could not give credit bc I did not order on the sale day. If it was a physical store they would have given me a credit or let me know they were going to have a sale on that item. From now on I will be taking my business elsewhere, not that you care. This is the last order you will see from me. Keep it up and Catherine’s won’t even get catalog sales. Can’t believe a company is run like this with no customer service. Guess it is always the bottom line in dealing with Catherine’s. Too bad.
Terrible customer service, I was sent the wrong item & they refused to mail me a return tag. I don’t have a printer so I couldn’t print one, then I was told I had to drive the PKG. To a FedX location & I don’t have a car! This is ridiculous why couldn’t I just give the PKG. To my mailman?
I wish I had read these before I placed an order. It has been about a month, and still nothing. Wasting my breath as it’s pretty obvious that corporate does not read any of these comments. Just wanted to let others know. PS, Catherine’s used to be my favorite shop with fantastic customer service and you got where you recognized everyone.
If by chance I hear from the company I will update my comment.
Just realized why it costs so much in shipping from Catherine’s. It’s because along with your order they send you catalogs. So, you are paying the shipping on their advertising. I’ll never buy from them again.
Please ,please call me 401-714-3447
My name is Kimberly
This is an urgent matter please contact me as soon as possible thank you
Sent me broken items and refuse to refund me. They were a “final” sale, which obviously means they do NOT honor your order, but instead send you their trash!! Beware!! Everyone should STOP ordering from them as they are unreliable and knowingly send broken/useless items.
Wow! I was about to order from here, but after reading on here and other. I apprehensive about ordering online. These ppl have been mistreated and monies taken from them. I really like the boots on here but, don’t want any of the problems I’ve read about.
This info is all old. Needs updating.
Wow this is bad someone needs to look n on what u all r doin.
Bad Bad service do not trust enyone there
Am note please with my order it is so mess up going to call BBB.
Do you even read these comments, much less answer them? Or even find out why customers are upset? I am assuming the answer is NO!!
But I will give my two cents also. I ordered in May and received my package in June. I ordered 2 shirts and a pair of capri pants. I received 2 shirts and a pair of men’s shoes. I dont need a pair of men shoes, so I sent those back and ebcolained I didn’t get my capris but got a pair of shoes at didn’t order. I have emailed at least 10 times, I have tried calling. I am not sitting on the phone for an hour waiting. My time is worth it. to talk to someone
I AM SO DISAPPOINTED WITH. I want my money back no merchandise. I PLACE A ORDER JULY 2nd and 4th terrible service. Blaming it on COVID. CANT GET ANY HELP TO GET MY MONEY REFUND . YOU TAKE MY MONEY AND NEVER SHIP MY PACKAGE. REC 1 PACKAGE I RETURN FOR EXCHANGE STILL HAVEN NOT REC MY EXCHANGE. I AM SO DISAPPOINTED WITH CATHERINES. DONT SHOP WITH CATHERINES. THEIR SERVICE AND QUALITY IS TERRIBLE. THE CUSTOMER DONT COMEFIRST AT ALL. THEIR POLICIES DONT GO AGAINST THE CONSUMER.
I don’t want to talk to just answer I want an answer from Corp about this situation. Your customer service is horrible
I tried sending you comments. Appears your system will not accept ny email address
I would rate less than one if i possibly could. Almost 7 wks with no merchandise, no refund. Customer service is horrible. I have been a loyal customer for over 8 years but I will not be shopping with Catherine’again.
I WILL NEVER SHOP CATHERINES AGAIN. 4 1/2 WEEKS FOR I’DELIVERY OF PART OF MY ORDER AND 8 WEEKS FOR THE OTHER PART. I’ve been a customer of Catherines for 20+ yrs. but no more. Service and customer service is terrible. Over 1 hr and 20 min wait on the phone to even speak to one of the rude customer service reps. NEVER EVER AGAIN
Have tried to stop your advertising for six months in every way I can think of. YOU ARE NOT LISTENING! I DON’T WANT YOUR E-MAILS into my box. I will be asking my Attorney General to try and contact you again. STOP STOP STOP STOP STOP STOP STOP.
How many people lost their jobs because you closed all Catherine’s stores nationwide?
I am very disappointed in the Catherine’s corporation for deciding for closing some or all of their stores. I have shopped here for years and the quality of the clothing is very good. I hope you will still have the online ordering still available and to not close that option for your customers also. I am sure your company received government stimulas money do if you say this is due to covid 19 I would say that is bogus.
I have been a customer for 20 plus years I love the Mobile store Michelle and her team are wonderful, nice helpful so I can not believe that y a’ll are closing this store….. Please reconsider because there are no other options for plus size women in this area and there are a lot of us . I know we can still order on line but we enjoy shopping in the store. If anything you should close the Florida and Mississippi stores and that would leave Mobile in the Middle… and they could come from the East and the West. We need this store to stay open. I realize that times are a bit difficult right now but make the cuts some where else not another store closing……
My experience with Catherine is beyond crazy! In March my sister went to the store in Mechanicsville Va. to pick me up two pairs of pants. She paid cash. The store was out so they were supposed to be shipped to my home. the COVID 19 virus shut down the store so instead of shipping the pants to me or sending my refund, they sent a gift card to an email I haven’t had in more than 8 yrs. I asked my sister to please go to store and see what happened to my birthday gift. She was told by a new employee that she had to bring the receipt in to pick up pants that should have been shipped. She went home and after hours found the receipt. She called the store to say she was on her way back to pick up pants. When she arrived she gave her receipt to the manager who said she still couldn’t give her the pants or money back because Catherine had decided to send a gift receipt to an email I don’t have. I spoke to the store mgr. yesterday and was told she couldn’t do anything until customer service found out if the gift receipt was picked up. The mgr. called me hours later to say she still had not gotten thru but would keep trying. Today over 24 hrs later she finely got thru to be told that I would have to call them and get it straight. So if it took her over 24 hrs to get thru how long will it take me? Then if we get it straight I will have another trip back to the store to get pants that were paid for in cashback in March. That will be 5 trips to get the pants. Tomorrow is June 1. At this point, I am ready to take this to small claims court. This is not good customer service!
What pants do you want. Maybe I can help. Style discription. Size , color
Elliot
Catherine’s has lost contact with the consumer. Nothing for business people, clothes have gotten cheap,
What would you like to see change?