Where Is CarVision.com Corporate office Headquarters
CarVision.com Headquarters Address and Contact
CarVision.com Headquarters Location & Directions
CarVision Headquarters Executive Team
Name |
Title |
---|---|
Nestor Calderon |
Director Of The Dealer Support |
To whom it may concern,
I purchased a jeep from your maple shade location 3 months ago.
After I purchased it , it needed an oil change immediately (I should have checked)
Now the ABS lights are on and breaks are shot.
I contacted the warranty company whom told me to take it to the maple shade dealer to get fixed. (It’s covered under my warranty)
I called this afternoon and the service representative said the next availability it 1 month and 1 week from today. Told him I can’t drive the jeep and I need to work. He replied that’s the only opening we have.
I then asked for manager . When manager answered (whom had a very poor and non professional attitude)
I asked for her help. She replied Nov is the only apt we have. I asked what am I suppose to do? She replied don’t know, this November apt is the only opening we have .
This is unacceptable! I can not have my recently purchased vehicle sit for over a month and not go to work.
The service manager gave me absolutely no help and or no other option.
I’m not sure why I purchased a warranty if I have to wait and not drive my vehicle for more then a month.
Can I take it to a licensed auto repair shop and have then contact warranty company ?
I called back and spoke to sales . Sales men said I can take it anywhere but warranty company said they car vision in maple shade has to send an approval request to them . The sales guy I talked to did not give me authorization in writing only verbal.