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Where is Carvana Corporate office Headquarters

Carvana Headquarters Address and Contact

  • Address: 1930 West Rio Salado Parkway
    Tempe, AZ 85281
    United States
  • Phone Number: +1 800-333-4554
  • Fax Number: 866-221-3833
  • Email: investors@carvana.com
  • Number of Employees: 1864
  • Established: November 2013
  • Founder: Ernest Garcia III, Ryan Keeton & Ben Huston
  • Key People: Ernest Garcia III

Carvana Headquarters Location & Directions

Carvana Headquarters Executive Team

Name

Title

Ernest C. Garcia III

Founder, President, CEO & Chairman

Mark Jenkins

Chief Financial Officer

Benjamin Huston

Chief Operating Officer

Daniel Gill

Chief Product Officer

Ryan S. Keeton

Chief Brand Officer

About Carvana, History and Headquarters Information

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Carvana Headquarters Photos

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  • Eugene says:

    Eugene Marble
    23324 Hyacinth Lane
    California, MD 20670
    4/3/2019

    Attn: Erinie Garcia, Jr.

    To whom it may concern:

    The car buying experience with you all was worst than dealing with a used car lot salesperson. I am having some serious issues with you all that I can no longer look over.

    First, your company delivered the vehicle over a week late due to location and operations problems on your part. I was dealing with a total loss and renting a vehicle at the time I purchased a car from your company. Your company cost me an additional $300 out of pocket cost for an extended car rental with Enterprise rent a car. Your customer serviced agreed to forward $250 to help cover the cost of the rental. I have yet to receive the $250 in any form.

    When the vehicle was delivered the vehicle had damage caused during the transit. The damage was located on both bumpers and along the passenger side on the vehicle. The Carvana delivery associate took pictures of the damage and instructed me how to get the vehicle fixed using the warranty. Here is the problem your company does not take into accountability concerning your customers. We may work and time may be an issue! With that said, I work for the government as a contractor in such; I travel at any given time, finding the time to get the vehicle estimated and fixed will require loss pay and leave from work.

    Registering my vehicle has been a nightmare, I filled out and submitted two limited power of attorneys. The first one sent to your staff was sent early Feb, and second, limited power of attorney was forward to your staff was the end of February due to an error made during the delivery of the vehicle concerning insurance state location your delivery person missed and failed to inform me. The temporary tags expired 3/7/19. My car has sat in my driveway for a month. Furthermore, your company could not process an extension for the temporary tags. Therefore, I had to result to catching rides to work and renting vehicles. Your company once again has cost me additional funds and frustration.

    I originally instructed your Carvana sales associates over the phone that wanted to put a down payment of over $6,000 towards the purchase of the vehicle which had cleared with my bank weeks prior to purchase. Only $2,000 was actually put towards the taxes and registration. Your company was supposed to move that payment to the new vehicle since I was financing through your lending arm. It didn’t happen!!!! Now I was stuck paying over $450 monthly payment for a $19,000 vehicle that should have been financed for $15,000.

    My disappointment with your service and the recurring cost that I can not totally that responsible for has caused me so much stress and frustration. This purchase DID NOT save me money and time. It cost me hundreds out of pocket, thousands of dollars via financial charges and countless days/time off work because I could not find rides to work because I can not drive the Carvana car I bought due to expired temp licensing plate.

    Very disappointed

    Eugene Marble
    240 309-0805

     
  • MARIO YEDLOWSKI says:

    BEWARE, BEWARE, BEWARE…
    MY INDIANA PLATES AND REGISTRATION NEVER ARRIVED AS PROMISED BY CARVANA
    THE TEMPORARY TAG (FROM GEORGIA) WILL EXPIRE IN A FEW DAYS

    I WILL BE MAKING PAYMENTS ON A CAR I CANNOT LEGALLY DRIVE.

    MY NEXT ACTION WILL BE TO HAVE THE THE FOLLOWING EXECUTIVES INTERVIEWED BY THE LOCAL NEWS MEDIA IN ARIZONA WHICH I HAVE A FRIEND WHO IS AN INVESTIGATIVE REPORTER.

    Ernest C. Garcia III
    Founder, President, CEO & Chairman
    1930 West Rio Salado Parkway
    Tempe, AZ 85281

    Mark Jenkins
    Chief Financial Officer
    1930 West Rio Salado Parkway
    Tempe, AZ 85281

    GENTLEMAN BAD PUBLICITY IS NEVER A WELCOMED
    AND IT WILL BE A JOY TO SEE HOW YOU REACT IN FRONT OF A CAMERA EXPLAINING WHY A CUSTOMER OF YOURS HAS GONE THRU SO MANY PROBLEMS?

    I WAS ON A CONFERENCE CALL WITH CARVANA & BRIDGECREST TODAY
    I WAS TOLD BY CARVANA THEY WOULD MAKE AN EXCEPTION BECAUSE OF ALL THE PROBLEMS I HAVE ENCOUNTERED AND THEY SAID THEY WOULD CANCEL MY CONTRACT AS OF TODAY AND I HAD 7 DAYS TO RETURN THE VEHICLE AND THEY WOULD CONTACT BRIDGECREST WHO THE LOAN IS WITH TO CANCEL THE LOAN.

    BRIDGECREST AGREED THEY WOULD DO SO IF CARVANA CANCELS MY AGREEMENT
    CARVANA HAS NOT!

    SAYING I CAN GO RENT A CAR UNTIL THE PLATES ARRIVE?
    I HAVE BEEN PROMISED PLATES FOR WEEKS AND STILL THEY HAVE NO IDEA WHEN MY PLATES WILL GET HERE?

    GENTLEMAN I WOULD WELCOME A CALL FROM:
    Ernest C. Garcia III
    Founder, President, CEO & Chairman
    1930 West Rio Salado Parkway
    Tempe, AZ 85281

    Mark Jenkins
    Chief Financial Officer
    1930 West Rio Salado Parkway
    Tempe, AZ 85281

    YOUR EMPLOYEES CERTAINLY CANNOT HANDLE THE JOB!

     
  • Ethel Gamez says:

    Purchased a vehicle with prior Damage, this was not disclosed and concealed. Illegal and this is fraud.

     
  • Terri Holland says:

    My daughter bought a car in Dec. 2016. She still has no way to obtain legal registration & tags for the car because Carvana has lost the title. She has spent hours on the phone with nothing but promises to provide the necessary title. She is a veteran with a service dog. She needs her car, which she’s making payments on. No one is doing their job. This company is not dependable. BEWARE!!!!!

     
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