Where is Carfax Corporate office Headquarters

Carfax Headquarters Address and Contact

  • Address: 5860 Trinity Parkway
    Suite 600
    Centreville, VA 20120
    United States
  • Phone Number: +1 703-934-2664
  • Fax Number: 703-691-2861
  • Email: Support@carfax.com
  • Number of Employees: 750
  • Established: 1984
  • Founder: Robert Daniel Clark & Ewin Barnett
  • Key People: Richard Raines

Carfax Headquarters Location & Directions

Carfax Headquarters Executive Team

Name

Title

Richard Raines

President

Bill Eager

Vice President of the Dealer Business

Joe Koenig

Vice President

About Carfax, History and Headquarters Information

Carfax was incorporated by a former computer professional Ewin Barnett III in 1984. They started their first office in Columbia, Missouri. The company's website was launched in 1996. They used to help the customers by handing them over the same vehicle history reports, which were already available to the businesses. In 1999, Carfax worked as a subsidiary of R.L. Polk & Company.  This company is based in Centreville, Virginia, USA. Carfax introduced myCARFAX in 2013, a free service to help vehicle owners keep their cars well maintained. In the same year, it was sold to IHS.

Carfax is a company that provides web-based services through which they deliver vehicle history reports to individuals and businesses on used cars and light trucks. Most of the services offered by them are free except a few for which they charge a fee like if someone requires more comprehensive reports.

Carfax Headquarters Photos

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  • Virginia says:

    CarFax is reporting that my vehicle was involved in a crash on 03/19/2019. I only recently found out about this because I am trying to trade in my car and this was on the CarFax report. CarFax told me my vehicle was listed on the police report case #2019004043 from the Boca Raton Police Department. I contact BRPD and received the report – which does not list my name or VIN and provided that report to CarFax. I was then told the crash number on the report does not match their records. They never gave me a crash number, just a case number. CarFax has failed to provide a case number showing my my car involved in an accident on 03/19/2019 (because it doesn’t exist) and I cannot request a police report by crash number. They are fraudulently reporting that my car was involved in an accident. I am trying to trade my car in and this is negatively impacting the value of my car. My CarFax case number is 11127289 and I have been trying to resolve this since 12/20/2020. They do not accept phone calls (which is stated on their website) and the person who has been responding via email is Amanda (no last name provided). I have reached out to them on 12/21/20, 01/11/2021. 01/25/2021, 02/01/2021, 02/02/2021, 02/03/2021, 02/04/2021, 02/05/2021, 02/08/21 & 02/10/021. I will continue to reach out to them daily until they fix their error.

     
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