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I have been unsuccessful in identifying why I am ineligible for Care First Blue Cross Blue Shield Dental Insurance. I previously had Individual BlueDental Preferred and terminated the policy for financial reasons. (Representatives indicated I would be eligible for the Individual Select Preferred Program and I applied (2/13/2023) for the Individual Select Preferred Dental. Now I am receiving misleading information when I call for an Enrollment Status Update and have been informed that I can not apply for any dental program until after December, 2024.
Representatives seem to be confused and don’t know the answer. Help.