Where is Captain D's Corporate office Headquarters

Captain D's Headquarters Address and Contact

Captain D's
  • Address: 624 Grassmere Park Drive, Suite 30, Nashville, TN 37211, United States
  • Phone Number: 615-391-5461
  • Fax Number: 615-231-2309
  • Email: N/A
  • Number of Employees:  6500
  • Established: 1969
  • Founder:  Raymond L. Danner, Sr.
  • Key People: Phil Greifeld (President & CEO)

Captain D's Headquarters Location & Directions

Captain D's Headquarters Executive Team



Chief Financial Officer

Chief Operating Officer

Senior Vice President and General Counsel

Chief Supply Chain Officer

About Captain D's, History and Headquarters Information

Captain D's is an American chain of fast casual seafood restaurants. Its speciality is seafood and fish and chips. It owns, manages and franchises around 539 restaurants in 25 states across the globe including Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, North Carolina, South Carolina, Tennessee, Texas, and Virginia. These restaurants provide a reasonable seafood menu in which people can choose from freshly prepared entrees, and the company’s signature fried fish that is freshly hand-battered and ensures freshness.

Headquartered in Nashville, Tennessee, Captain D’s opened their first restaurant in Donelson, Tennessee, in 1969. Formerly called Mr. D's Seafood and Hamburgers, Captain D's was renamed to Captain D's Seafood in 1974 and since then, it has focussed on its classic fish and chips, shrimp and side dishes. During the 1980s and 1990s, they worked on company's logo. Throughout the 1970s, the company grew rapidly and added special programs like the Kids’ Birthday Club and children's comic books. 

Captain D's Headquarters Photos

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  • Joyce crumpler says:

    I am from macon georgia. I was at your gray hwy. Store in macon georgia and ordered the family feast for $35.24 .
    I get home with my meal and see that our meal was missing 12 butterfly shrimp ,12 hushpuppies, and 3 crab cakes.
    Been trying with no success to reach store management and get a call back later recording.
    This is not good. I feel they owe me my dinner.that I ordered and paid for.
    Please do acknowledge that this was recieved.
    Thank you much
    Joyce crumpler

  • Jimmy Parker says:

    Laurel Ms. Oct 10 th my wife and I set in the drive thru for 45 minutes to make an order when we got to the window the lady asked what I’ve ordered and I told her I don’t remember I’ve been in line until I’ve forgotten only two people was there and didn’t care if anyone got there food. A lot of the problems is who are what’s is their at the time if they can’t do something to about the people on the payroll then close the doors. !!!!

  • Ms mullen says:

    Capt d’s oyster dinner broccoli dry oysters very small and overcooked. It was not worth the price. Norfolk va little creek rd

  • Lori j Miller says:

    Nasty fasting fish fries hush puppies the whole family feast was soo bad

  • Unsatisfied Customer says:

    The Captain D’s on Metropolitian Pkwy in Atlanta, Ga 30315
    Store #3673
    Cashier name: Diamond is very rude and I am a city employee and had a very bad experience with her customer service. The management did not hold her accountable and left the store while the issue was at hand. I am very disappointed and dissatisfied. As a Employee of the city I want something done a suspension or something to let this children know there is a standard and they will be held accountable.

  • Cy Gadd says:

    I went to my Captain D’s here in Bluefield w.v. today Got my normal Seafood plater and chicken dinner. Got home and opened up and was shocked! The pieces of fish are always 2 to 2 1/2in wide. Todays order they were about a wide as my finger. Looked like a big French fry’s. My son’s chicken dinner pieces looked like chicken nuggets . They were about a inch long ?There was of them 5. Looked like a kids meal of chicken nuggets. What has happened ??? I have been a customer for 40 years but if it’s going to be like this I just can’t eat there any more.

  • Marinus M Bunn says:

    We need a new captain ds in Burlington nc why was the closed it was great.

  • PATSY says:


  • Becky Coleman says:

    Captain D’s in Brunswick needs some management.

  • Corliss Brown says:

    Ordered a 10 piece family meal (fish) on 7/30/22 at the union city,ga store.Terrible!!!!
    Will never order again.That was the toughest fish ever.
    Need to get my money back my total order was $25.85

  • Steve says:

    I ate lunch at the Madison TN captain d’s yesterday. Got fish to go. Opened it up to see 2 fish patties about the size of small pancakes and tough as shoe leather. If that’s what they’ve gone to, I’ll never go back.

  • Rick K. says:

    How about a Captain D’Souza in Gainesville, Fl. We would really enjoy that very much!

  • Susan Smith says:

    Just went to Captain D restaurant on 3337 Dean’s Bridge Rd. Augusta GA. Besides being slow the Fish looked like fish sticks and french Fry’s where cold half of scoop of coleslaw it was a waste of $25 00

  • Ric says:

    I think this establishment has super bad problems, Went to the one located on highway 98 in Fort Walton Beach they didn’t have 1 light on not the sign no lights outside not even the menu sign, I noticed there were people inside behind the counter so I pulled up to the door thinking it was closed it was 7:30 in the evening It stays open till 11 When I went in to make an order they said it would be 35 minutes for me to get my order One small plate of a dozen shrimp And 2 sides soon thereafter a lady walked from behind the cooking area and she said no it’ll just take a couple of minutes to get your oar ready but the black lady that was at the behind the counter when I walked in told me to be 35 minutes basically she didn’t want to take my order. So then I told that lady well I’ll take an order but if I have to wait 35 minutes no problem then soon thereafter a bunch of black people walked in that knew the black lady that worked behind the counter and she was all ready to take their order and serve them very quickly within minutes., Every evening I pass by there none of the lights are on and I mentioned it to the black lady and she says well I don’t know how to turn them on. Since I went there the previous night to get something to eat It appeared there were clothes at 7:45 p.m.. So I tried to call before I head that way this evening and they would pick up the phone and then hang it up they wouldn’t answer the phone they just picked it up and hang it up pick up hang up pick up hang up they did that about 10 times so I said the hell with it I’ll just drive down there to see if they really are open because people will picking up the phone and hanging up the phone they got serious serious problems down at this captain d’s I don’t recommend it to anybody I would never eat here again even if I got free food for the next year. By the way the shrimp was burnt. And the previous time I went there I made an order and the fish and shrimp was ice cold and greasy like it’s been sitting for hours some somebody needs to take charge this company’s gonna go under I feel sorry for the franchise’s .

  • Michael Lafollette says:

    Talked to a Melvin waters about an order that was going to be replaced in April, he claimed 8 weeks to get a gift card. What a joke that is. So went to try the restaurant again tonight in Lenoir city tn and they said they were out of white fish, isn’t that the business? And on a Friday.

  • Kathleen Beasley says:

    Will not be eating here anymore poor service

  • Kathleen Beasley says:

    I went to captain d and the service was bad so will not be going back there

  • Adrian says:

    Captain Ds By Sams club is the worst every time I go I always get cold shrimp the staff wear what they want to work an the wait is always long cause the staff don’t care I kept having to correct the same order til I said u know what let me get my money bk an they eating on the floor while correcting orders it’s a mess I’ll never go bk to that 1 ever again til they fix the staff

  • Carol J Kirkman says:

    Went to Russellville, KY Captain D’s this evening, 5:53 pm. Doors were locked. Customers and workers were inside. Not full or crowded. We wouldbe very interested in knowing why. We do not live close and made a love drive for nothing.

  • Kimberly Butler says:

    Mark at Dallas GA….Uber Eats order placed around 6:15pm gets cancelled 2 hours later. I called store at one hour and Mark said your order already left. No. My driver was there waiting. Who did they give my food to?? Then Mark says well we are closed now can’t help you so call Uber!!! I will NEVER buy from Captain D’s if this is how you treat customers. My order was $37+ and two hours just wasted!! Hope whoever they gave my food to chokes on it!!

  • SAP says:

    The Dickson, TN location is closed at 7:00 pm but yet their website says they r open til 11:00 pm. Very aggravating when u call to place an order and the chic says we’re already closed. Update ur info on ur website if ur no longer open til 1100 pm!!!

  • Amanda Martin says:

    To whom it may concern, I have been going to Captain D’s on Merchants Road in Knoxville, Tn since the age of 10. Tonight (6-9-21 between 4:45 and 5:11 pm) I have had the worst service ever. My fiance and I walked into the dining room we were going to place our order however the manager at the register had a visitor she was talking to and unable to take our order. After our order was placed we noticed that the dining room was a wreck. Tables were in disarray, uncleaned, and the floors looked like they had not been swept in hours. We went to get our drinks and the diet Pepsi was out at both counters. I notified the girl at the counter and she laughed at me. As we were sitting there, several customers came in after us. We watched as the customers continued to clean there own tables. We also witnessed a staff member walk out during his shift. One of the employees at the register took her hair down and then put it back up in a ponytail. And yet again, the grill was down. I have never been so dissatisfied about cleanliness, service, and unprofessionalism then I was tonight. I am sad to say that this was my last visit here. I have many childhood memories eating all you can eat fish as a kid. Something needs to be done, someone needs to be put in charge who is not a child themselves. As we looked through the past we noticed excellent reviews until a month ago. Recent reviews show similiar complaints. If I were an owner for a big franchise, I would be concerned for my business and my customers.

  • Cassandra Singley says:

    Whomever is working the Newberry drive thru at 9:05 pm on June 5, 2021 should not be employed. I came to the drive through and asked “do you have any baked potatoes”. The reply was “Why?” So we drove.Where do you find these incompetent ppl?

  • Paul Lucas says:

    I have in the past two weeks visited two locations. Waycoss Ga. and Kingsland Ga. dinning room closed. Because of lack of help. I have always loved the food. But on these occasions the food was not up to the the standard I am use to visiting your restaurants. I hope you address these issues. If they cannot prove food up to your standard they are hurting all your restaurants by being open.

  • Coretta Dorse says:

    I live in Collierville Tennessee I just came through your window at the location in Collierville The lady said she said hello but I did not hear anything .. the lady was very rude I requested a four piece dinner cooked Country Style and she said wait I do not have any country style .. I use to work for Captain D’s years ago . we never ran out of Country Style Meal … unbelievable .. personally I do not think she wanted to prepare it …. and that was it no suggestive selling nothing … I really feel that you could use someone to help in the hospitality field .. she could have convinced me to try something else if that was true .. the reason I am submitting this is for people to have better service . 9915690093

  • Patti Butler says:

    The 201 Merchants Square
    Dallas, Georgia 30132
    Just went thru the drive thru and the guy at the window had his pants hanging off and his underwear showing!!! Such a sickening site when I’m trying to get dinner. This place has really gone down.

  • LaCortney Turner says:

    The Captain D’s in LaGrange Ga is rediculous with Drive thru times I waited 15 mins everytime I go by there no hurry wat so ever

  • Lorein Cuevas says:

    I have suffered food poisoning and have tried to contact the store manager, and the corporate office and no one seems to care, there are thousands of dollars I have spent on medical bills including the ER.

  • Tonya Hartzfeldt says:

    So I went to the Paris Tennessee restaurant here and I called 15 rings and Counting no answer so I made the drive 2 outside and no one on the front the 2 men outside said they were not surprised so I placed my order + my sister had one got home miles nothing for my baked potato no fish sandwich for my husband lunch and she screamed at me and hung up in my face my disabled sister and my 12 year old son couldn’t believe that was customer service I’m just hurt usually we go back because its its always something missing but after tonight I just can’t help but miss it from now on I’m finished
    Thank you God BLESS

  • Garry vanhorn says:

    Store did not open on time doors was unlocked at 10:50am the store has a sign that saids open at 10:30 am and the men’s bathroom was awful not clean at all just nasty

  • Lisa hawkins says:

    I visited March 2nd 2021 right before they closed. Florence Alabama captain ds has terrible management! Ghetto and unprofessional. Degrading to employees and condescending to customers. Who wants to wait for food while listening to managers scream and cuss at employees.

  • Harry C. Silvis says:

    Visited the DeLand, Fl #3399 order #0101 @ 4:34 pm for dinner. Have eaten there for last decade. Today’s visit waz the most miserable meal we have had in a long time! We both had two piece catfish meals with 2 Mac & cheese, baked potato, fried okra. Catfish on each plate were two very small pieces of catfish. Okra waz not cooked, Mac & Cheese waz cold! Potato waz small. What a waste of $17.41. The black crew members are all gone and their replacement white crew members are lost. The manager waz a complete bafoon. Try, try again. We were ripped off big time.

  • Bob Metz says:

    Complained about your local restaurant near the Villages, FL I had a coupon from your website and the mgr
    was curt and told me he doesn’t accept any coupons anymore…I would have ordered anyway but since he was so unprofessional I walked out. I sent you an comment in your chat but now you charge a dollar just to
    chat with you! Charging a dollar even if it’s refundable is just as insulting as the manager. Plus the tiny
    hook of $50 charge for future chats!!! Unbelievably unprofessional…can not see you staying open with that
    kind of attitude. I’ll go to Long John Silvers and get no grief!!!

  • Joe nelson says:

    Why is captain d’s inside diner closed in jasper alabama? Most fast food restraunts in jasper are open to dine inside. We used to frequent captain d’s but now will not go back till the inside dinning opens.

  • Julie says:

    Captain Ds in Huntsville ,al (Airport Rd) not sure whats going on there. I have had 3 accuracy when I have order around 7-730pm. I have been told “computers are down” Also “we are no longer taking orders”. Last night when I arrived to place my order 2 other cars were behind me. Told me again, “We are no longer taking order for the night” the cars behind me were also turned away.
    My question to you at corp office is, do you close your restaurant 30mins before advertise your actual list time? I have always enjoyed you menu items, that is why I continue to give another try. Last night however was the last time I could go to this restaurant.

  • Sania Sinkfield says:

    I’m so disappointed with the Captain D’s here in Huntsville, Al on North memorial parkway serving me and my family fish that had brown specs over it not sure what it was didn’t look great at all. I definitely returned it and also took pictures of it..

  • Gary Sellers says:

    Stopped at Location in Tallahassee Fl Store 3834
    Lady said I had to have a mask so no problem got mask on. She was rude when she took the order plus I look in back at cooks and neither one of them had a mask on. So if you gonna enforce mask make sure employees enforce them also.

  • Elizabeth Hampton says:

    Just soggy and soaked in grease like it has been SITTING there for hrs.

  • Tonya says:

    My husband and I was coming back through Augusta ga., on July 9, 2020 and decided to stop at Captain D’s #3799 located at 3029 washington rd., augusta, ga. We ordered the 4 PC fish, 2pc chicken and fried green Tom. As we were eating going down the road, I started spitting out my food, cause as I looked down to where I had broken up my hush puppies on my plate I seen 4 maggots. My husband and I are extremely sick from this experience. I would tell everyone never to go here again. This is highly unacceptable and from what we have been told, we could end up with severe food poisoning or even hospitalized. This will be put on the internet each and every day until something is done about it. I would advise a return email asap.

  • Joshua Reed says:

    This restaurant for years has always been hit or miss in food quality and customer relations. I had a TERRIBLE experience at the lexington, kentucky store at 167 East Reynolds Road. I was trying to enunciate at the speaker so the associate could hear me better. After which, the associate was rude for the entire rest of the transaction rushing me along and being very snippy and short while I was trying to decide what to order. Defensive for no reason! And she messed up the order. When I went inside to fix the order and tell her she was rude on the speaker, the manager exploded on ME! Defending the rude associate, saying she is a female and you’re a male. Like disrespect has a gender preference. The manager said she couldn’t hear you! Being totally dismissive to my concerns, saying she wasn’t being rude to me because they were both on the headset and the manager didn’t hear anything wrong! The manger was irrational and making irrelevant excuses! Exacerbating the situation. They were standing there acting surprised that I was complaining about the associates rudeness in the drive thru. Like it was a foreign concept! Her tone and attitude were VERY unprofessional as if the customer were bothering or inconveniencing her! This company needs to do a much better job vetting who they decide to EMPLOY AT ALL LEVELS. Every store has a manager that seems like an ex convict and associates that are just pulled in from anywhere desperate for a job. Not caring at all about the customers experience or money! This pattern overtime has really diminished the brand. Very sad. I will be talking to corporate and ensuring that the manager and associate are fired!

  • Brittany snyder says:

    I am from Ohio and I now live in Texas. I have not seen a captain Ds in 7 years so I was excited and wanted to eat there. Well I didn’t get the chance. When we pulled up to the drive thru which was empty I was told to “hold on a min” so I waited like 10 mins and said hello again, the girl working the drive thru jumped back on and said “ I told y’all to wait a min I’m fu**ing doing something” at that point i drove away… disappointed

  • Use to be customer says:

    For buisness’ s suposedly trying to get back up because of this pandemic captians D’s aint trying to hard the one on hwy80 in jackson ms.that is.Everytime i go to that store theres a problem. Either the foods old and cold or tge employees are.If you dont want to work thete or you find its a problem then find somewhere else to work because the employees there surely doesnt need to work with the public.They are rude.When the restuarant closes at 10 you best be there at 9 if you want something because by 9:30 CLOSED! And you aint getting nothing not even an explanation .There needs to be something done about this store if it is to represent the rest of their stores.I spoke with the mgr and he isnt any better than they are.

  • Gene&wife says:

    Hi,my name is Gene,I wanted to let you know what a wonderful experience my wife and I had at your Captain D’s Restraunt on 103rd st. in Jacksonville,Florida.Melissa was very kind and knew the menu well,the food we received was hot and delicious and it was all done so perfectly.My wife and I will continue to enjoy the great seafood at Captain D’s for a long time to come.Thank you for a job well done,My wife and I will tell everyone about the delicious seafood and how kind and friendly you guys are.Thank’s again.

  • Lavern says:

    I had a horrible experience at the one in Bristol TN! The Manager was exceptionally rude to me! She told me the total at the window and I was telling her I needed a few more tartar sauce and she shut the window in my face! I told her that was very rude and she began yelling at me that she couldn’t hear the drive thru over me I felt as though I was not important to her! We have not been out in a long time and for her to be so rude! Then she made us drive and park as other cars was just going through with no problem! She was a manager and I have her name! When the food was finally brought to us the girl just laughed as though it was funny! I’m a manager myself and I can say they would be serious consequences for her actions!

  • Cynthia Bordeaux-Blake says:

    We were at Catain D’s at 6550 Normandy Blvd. We were placing some orders and the cashier at the Drive Thur was very rude. We asked her about the $4.99 special they use to offer. She raised her voice like we were bothering her. We had 3 orders but we get mad and left. When you’re spending your money at a bussiness we expect Respect and courtesy. That was our first time using that Captain D’s and the last one. If she didn’t feel like working she should have stayed home.

    • Joshua Reed says:

      Exactly Cynthia! I had the same experience at the Reynolds Road location in lexington, ky. Very rude associate. And they messed up my order. Went inside to let the manager know about the rudeness and she DEFENDED the associate, saying she couldn’t hear you on the speaker! It was awful. Reading these complaints I didn’t realize this was an issue all of the us with this company and who they hire. You said it! When you’re spending money you expect and kind courteous experience. Not someone to act like you’re wasting their time.

  • James Fuller says:

    I ordered 4 fish sandwiches coming up to a total of 17.20 got home and I only had 2 sandwiches I called the restaurant no one answered I called back someone picked up the phone and hung up immediately I called serval time’s back they had the phone off the hook. I immediately called corporate office and filed a complaint against the restaurant requesting a full refund. I will call my bank immediately request them to refund my money. Will never go to Captain Ds again.

  • Pissed off says:

    This is for the Captain D’s in greenwood SC. My husband and I went through the drive through and what we ordered was fine for the first time. We wanted something else so we went back through the drive thru. We ordered some shrimp and when we checked our order it looked like someone just gave us crumbs out of the bottom of the fry basket. So had to go through the drive thru again to get our order right. We were already pissed. Then we get home and my fish was raw and my daughter’s chicken was like eating a brick!!!!!!! I will NEVER be back to this place!!!! It sucks and u don’t get what u pay for!!!!!!!

  • Brandi Dye says:

    My husband and I placed a online order at the Shelbyville location. The app said our food would be ready at 6:03. We arrive and we are asked to pull up, our food wasn’t ready. This was 6:10. Then a worker came out to assure us it would be ten more minutes. My husband explained what the app said and asked for his money back, the employee was talking to him in a rude manner as the two of them go in to speak to the Manager. The manager then tells him she can’t give him the money back because it was a online order. Needless to say we left without the food or the money. We have issues at this location a lot. As a restaurant manager, my opinion is to hire a decent manager. We will not be back.

  • Stephen Brown says:

    I bought a gift card for my mother on 02/22/20. She went to use it today 04/02/20 and they tell her there is only 37 cent on card. What kind of rip off is this. Straight steeling money from people.

  • cindy gaines says:

    i went to the store on the west side of Frankfort,Ky today and after repeating my order twice the guy gave me a total and i told him i knew it wasn’t right so i repeated my order for the 3rd time and was told by the guy i needed to shut my mouth and i left the store and drove across town to the other store to get my food, when i got home i called the other store to talk to the manager and was called and nasty name and was told to shut my mouth again because it was the same guy and i told him i was calling corporate and he said fuck you bitch, i hope you dont allow this kind of behavior at all your stores, we will no longer use that store, he should be fired !!!

  • Lynn says:

    I visited captain D’s today, store # 3595 ( riverdale ga).. FYI, the fish and shrimp is nothing like advertised ( horrible) dry we couldn’t even eat it, Granted happy it was open, especially due to the current events.. I’m at the drive Thur window, and I noticed they were taking orders inside as well, same person ( the manager) assisting me, rung the walk in customer too, took his money, then grab my food, I asked her with all that’s going on, shouldn’t you sanitize between customers.. you’re handling money and go straight to food.. her response was “ have a good day “ we will never go there again and I’m letting everyone know what happened..

  • Elois Lockhart says:

    Good evening I frequent captains D’s in Fayetteville,Ga I had been In line since 8:20 waiting to place an order by The Time I arrive at the ordering line,One of of your employees came on and says hello we are closed,some one should have least came out prior to that and put up a sign or something It took me until 9:00 To reach window and Then I was given wrong number for corporate and there were at least four cars behind me ,That’s not professional at all.I would like to speak with corporate to file a formal complaint

  • Betty Posey says:

    I just went to Captain D’s Drive thru. I ordered the family value pack. When I gig home and fixed my plate, the Cole slaw Was disgusting. Now I eat at Captain D’s all the time. My entire family does. I love this cole slaw but this was disgusting. No one could eat it. It was probably old and all broken down. Just done kind of mayo or dressing and hardly and cole slaw mix. I could throw up thinking about it. Im sure it probably was contaminated.
    Just horrible.

  • Paul Barrett says:

    I like to turn in a employee that was rude and did not want to serve me correctly so I had to turn my food back in and ask for a refundAnd I’ve been doing business with Captain D’s over 10 years

  • Dana Kiser says:

    I am sitting in a Captain D’s in Richmond va on Laburnum road and Williamsburg rd . All of the staff is arguing and the manager,Mark, didnt want to hear from mr that this is the second time I’ve been in here and EVERYONE is arguing. Customers do not want to hear this. All Mark wanted to do was take my order and not even did he say he was sorry.
    I have been in here with my husband many times and it’s usually very nice. This is RIDICULOUS!!!!!!
    4800 Williamsburg Rd
    Richmond, Va. 23231

  • Corey Bates says:

    On the evening of Feb 21, approx. 630pm, my wife and I were at your restaurant in Alton, IL and witnessed the worst handling of a customer complaint I have ever seen. The manager was an African American woman with close cropped hair. The customer was in line ahead of us and, from what I could hear, got home with her order and the food was cold. She claimed that she had waited for 15 minutes, while her food sat on the counter before being checked out. I knew the manager was upset, just from her body language, but when the customer got to the counter, it was immediate chaos. The manager did nothing to calm the customer down, was very disparaging and condescending and only escalated the conflict. Finally the manager asked, “well what do you want me to do about it?” and the customer asked that the food order be replaced. The manager then wanted to see all the “cold food” and the customer stated that no one had told her to bring it. The manager then verbally jumped on the customer with further insults, telling her there was nothing she could do about it without the food. At this point my wife (and others around us) were getting very uncomfortable. My wife asked if we could go somewhere else and we left. Others left as well. It will be a long time (if ever) before we will go back to that location. Something happened that upset a customer and instead of trying to repair the problem to restore the relationship, the manager intentionally only made it worse. Was the food cost of replacing her meal worth losing at least 3 customers? Just think you should be aware. Thank you.

    • Joshua Reed says:

      I agree Corey! The people captain ds places in management are NOT management material at any location! They act like ex convicts! Always very defensive (which is misplaced and strange) never worried about respectfully resolving an issue. Really hurts the restuarant image to have this happen almost everywhere.

  • Mrs. Christia says:

    Our Captain D’s in Greenwood SC (#3814) is freezing cold inside, day and night, summer and winter. This evening I ordered Catfish and Shrimp. We went to a table and I sat down after I wiped the food off the seat. Our food wad delivered to the table. The Catfish was very very small. Corn on the cob had no skewer to hold the corn. Lights above the tables were off. My husband asked if the lights could be turned on and the young man mumbled something about the lights being blown. All the lights above all the tables were not on. He asked a young lady about something to hold the corn but before he could complete his request the young lady turned and walked away. She returned a few moments later with sour cream and a couple packs of something we didn’t ask for. Close it or fix it!

  • Bev says:

    I am at my wits end. I have a daughter that works at a franchise store in Winchester kentucky. The hours shes worked there and of the employees are being removed by there general manager Gary Johnson to make himself look good to his bosses. We have contacted the owners to no response its like none of you care that money is being taken off there checks for no reason. a couple hours here and there for employees does matter. Then the man is charging them for food that they never eat. and thats adding up to another 10 or so dollars a week for her. The general manager is having sexual relations with a cashier and giving her priority with hours over all other employees. It a disgrace. None of you people seem to care. We have contacted Jarka the franchise owner who has done absolutely nothing because Gary is her son in law. She is allowing him to say and do whatever he wants and run that place and its people into the ground. I want to make it clear we have contacted the Kentucky Labor Board. We plan on contacting as many people as we have to until something is done. Until some kind of investigation is opened and they get the money thats being taken from there checks so that this man can look good to his boss. My daughter is 16 by the way just so we are perfectly clear. Stil this Jarka lady doesnt seem to care or understand the issue here. She is protecting this man because he is family. I need to be contacted as soon as possible.

  • Donnie Kay Crocker says:

    I went to Captain D’s in Tifton,ga today,I got some food and when I got home with it,it had Roaches and Maggots in it. I took it back to them and show the lady and I told her I wanted my money back and I won’t be back anymore. Ya’ll need to have some one to check them out.

  • Kitty says:

    Your advertising is on TV here in Boise, ID, too. Do you plan to open one in this area?

  • charlotte stonaker says:

    Do you have a captain Ds in seattle your advertising on tv in and I would like to go and eat their.

  • dan toney says:

    we want a captain D,s in Satsuma fl lots of space building new hwy 17 4 lane we have to drive 60 miles to one as it is now from 32189 zip

  • Nichelle Thompson says:

    Hi I am writing this note because I recently talk with an operator about a food problem ! This incident occurred almost a month ago. This is the second incident that had me concerned with the restaurant in Memphis. I expressed my concerns about this incident and to no avail have I received a call or an email from any one at this company! I think this is a horrible way to treat a customer!

  • gary peyton says:

    My wife and I stopped at your Mt.sterling Ky. store. Just wanted to say how great the food was and sure wish a captain ds would open in Morehead Ky. Thanks again.

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