Where Is Capital One Corporate Office Headquarters

Capital One Headquarters Address and Contact

  • Address: 1680 Capital One Dr, McLean, VA 22102, United States
  • Phone Number: +1 703-448-3747
  • Email: webinfo@capitalone.com
  • Number of Employees: 48,800
  • Established: July 27, 1994
  • Founder: Richard Fairbank & Nigel Morris
  • Key People: Richard Fairbank, Christopher Newkirk

Capital One Headquarters Location & Directions

How to Contact Capital One Corporate Office

Capital One Headquarters Contact Info

Have you ever thought how did people manage before credit cards were launched? In earlier times, people used their cheque books or paid cash to make payments. Credit cards were not a part of their day-to-day life. Capital One services issued their first credit card in the year 1996. Today, they have become one of the United Kingdom’s top ten credit card providers.

Capital One team offers considerable customer support services to their customers who invest in their cards through their mail and phone.

Capital One Headquarter Address - You can use the below-mentioned address for sending a courier to them.

1680 Capital One Dr,

McLean, VA 22102,

United States

Phone Number -   +1 703-448-3747

Email -  webinfo@capitalone.com

Website - You can visit their official website for any more information related to Capital One. Customers and investors can use this official website. https://www.capitalone.com/

Capital One Headquarters Info & Photos

The headquarters of Capital One is located in McLean, Virginia. Apart from the HQ in Virginia, they have 134 office locations which are spread across 6 countries.

The campus of Capital One is spread over 24-acres. Capital One inaugurated a new headquarters just next to its previous one. Employees can easily commute to headquarters by Metro, The McLean Metro station is less than half a mile away.

Capital One employees cannot be much happier. They have been lucky to enjoy amenities like a huge cafeteria, lounge room facilities, gymming, and basketball games.

Capital One Headquarters List

S. No.

Country

Address

1

United States

1680 Capital One Dr McLean (HQ), VA

2

United States

802 Delaware Ave Wilmington, DE

3

Canada

161 Bay St Toronto

4

United Kingdom

1 Old Street Yard, Old Street London

5

United Kingdom

Trent House, Station St Nottingham

Capital One Headquarters Executive Team

Richard Fairbank

Founder, Chairman, CEO

Richard Fairbank became the CEO of Capital One on July 27, 1994. He found the company along with Nigel Morris. Under his leadership, Capital One accomplished the goal of becoming one of the 10 largest banks in America. He has received several recognition awards like the Washingtonian’s Business Leader of the Year, Gartner Group’s Excellence in Technology, and Credit Card Management’s Entrepreneur of the Year.

Christopher Newkirk

President

Christopher T. Newkirk became part of the Capital One team in the year 2008. Christopher has worked in a variety of positions in the company. Currently, he is responsible for leading the International and small business credit card businesses for Capital One.

Lauren Connolley

VP Marketing Technology and Platform Strategy

Lauren Connolley is the Vice President of marketing technology and platform strategy at Capital One. She is one of the key business people at the company. Currently, she is focused on making decisions regarding the payments and commerce-related investments.

Name

Title

Sanjiv Yajnik

President of Financial Services

Jory Berson

Chief Human Resource Officer

Kevin Borgmann

Senior Adviser to CEO

Robert Alexander

Chief Information Officer

Scott Blackley

CFO

Michael Slocum

President, Commercial Banking

About Capital One

History

Signet Financial Corp spun off Oakstone Financial its credit card business in the year 1994. The new company came to be known as Capital One. The company was headed by Richard Fairbank and Morris Nigel. The diversification of Capital One took place into retail banking in the late 1900s and early 2000s. They became one of the pioneers to use data analytics in their favor. Based on their knowledge and customer database, they built a customer profile for their credit card business. The first influential acquisition came to the bank in 2005 as Hibernia National Bank. After that, they also obtained North Fork Bank and Chevy Chase to establish their New York and Washington DC metropolitan area services. ING Direct was also acquired by Capital One as one of their last huge acquisitions. This new addition helped them in boosting their online banking services. At the time of the subprime financial crisis in the year 2008, Capital One had gained $3.56 billion in investments from the US Treasury courtesy. There were huge losses incurred by the company's investors, which forced the company to shut down its mortgage division. The company had to pay back $3.67 billion so that it could repurchase the company stock from the US Treasury.

Services

Capital One Services, provide monetary assistance to customers like credit cards, checking and savings accounts, automobile allowances, rewards, and online banking assistance.

The company offers credit cards in the United States, the United Kingdom, and Canada. As of the year 2016, they had 62.5 million existing cardholder accounts.

Capital One 360 is a direct bank operated by Capital One. It provides regular banking services such as checking accounts, money market accounts, and savings accounts.

The Capital One commercial banking division offers an array of services to its customers like commercial lending, depository services, capital markets, treasury and wealth management, and private banking services.

Facts

  • Capital One was rebranded a few years ago. They got a new name and also many other valuable features that helped millions of customers to track their credit records.
  • People who do not have a Capital One credit card can also check their TransUnion VantageScore 3.0 with the new technologies implemented by the company.
  • Capital One is one of the largest credit card issuers in America. They are known to offer a few of the best programs for people with good-to-excellent credit score.
  • The credit score tools and services of Capital One provide updates once a week to their customers to provide them information on their credit status.
Rate This
  • Katherine says:

    Capital one has issues have been trying to hear from myself for the last four weeks I’ve sit in multiple documents picture of my ID friend bag Social Security card bank statements gas bill water bill electric bill it’s just too much this is overwhelming and it makes matters worse when I just buried my brother and sister in a fatal car accident the past couple weeks having to get on the phone with you guys over and over again to get nowhere is annoying I completely wanna pull my fucking here out

     
  • Katherine says:

    Capital one has literally gave me a headache I have verify myself in so many different ways and my accounts are still on lock talk to multiple managers with no help no resolving the issue why is there not a corporate number this doesn’t make any sense I run my own business and I would never treat a client this way something needs to be done about this ASAP and I can see that I’m not the only one

     
  • Roger says:

    Why is there no phone number to corporate office?

     
  • Steven Reynolds says:

    Your company has been double charging me Cash Advances And Interests charges for years, for online regular purchases. I discovered this and am filing a complaint With All Governing Bodies if not immediately stopped, and refunded. I make one purchase and you’re doubly taxing me! I have this information saved for official reporting purposes! Online shopping, IS NOT, A CASH ADVANCE! You need to refund all overcharges immediately, all of them. This is outrageous! One charge, with double fees!

     
  • Steve says:

    Today I called in to see about my account and I was provided different information in regards to my account. I escalated to super visor and the first one I spoke with refused to help me. All she did was unfortunately I cant do this, unfortunately I cant do that type responses. I’m a supervisor at my job and my job is to listen to the customer, empathize with there concerns and help find solutions to their situation and I did not recieve neither one. I’m very dissatisfied with the level of service that I was provided.

     
  • Scott says:

    What a deceiftful lying company i would not ever trust or do business with them as a US Army Disabled Veteran with great credit Cap one has lied, misled and cheated

     
    • My name is Katherine from Seattle Washington says:

      I don’t blame you these people have complete issues no help at all Run my own company would never do a client like this

       
  • Luke Allaire says:

    SO i paid off my balance last month…..got a bill today or $3.11 today….really no one can take it off!!!!! nope said I had to pay it…WHAT!!!!

     
  • David Cafferata says:

    Complaint,
    Why is it Capital One believes it’s OK to withhold funds that belong to the Customer? Is it so Capital One can make more money off of the Customer’s money before they release the funds? Capital One did an adjustment, since I was having a problem getting a refund from a Vendor, but as soon as the Vendor refunded my money, I notified Capital One, so they could reverse the adjustment and return my money too me. So if Capital One wants to wait on a reply from the Vendor, before an adjustment is completed, that should not stop them form releasing my money to me!!

     
    • Roy pruitt says:

      I’m having the exact same issue with this bank. I’m in the process of contacting an investigating reporter to make this known to the public

       
  • David Stansell says:

    My card expired over 2 months ago, and I have not received a new one. I have requested a new one 4 times, and customer service said each time it is mailed out will receive it in 4 to 6 business days. I wait 10 days call back, and each time have been told it was not mailed out. First time having an issue with this account, but so far getting help resolving it has been frustrating beyond belief.

     
  • claudia says:

    Today I find out that my limit was decreased without any notification. It was decreased back in 2/28/2020. I have made my payments on time if not earlier and more than the minimum required. This decreased my credit score by 20 points. I called and the supervisor basically said oh well, we can’t help you. I asked for someone above her, and Deyondra ID# KDE097 said there is no one else who can help me. Thank you for being such a great company capital one. Appreciate all you do.

     
    • Roger says:

      Claudia could someone contact me with my issue about paying my credit card with my capital one banking of $131 that was applied and then taken away from my account 2 days later

       
  • James Owens says:

    Complaints.
    1. failure to provide verification code to verified default telephone number for purchases, EVER.
    2. Failure to provide access to account due to failure to receive verification code.
    3. Failure to provide alternate verification method not associated with phone call or sms msg. Phone calls from Capitol One in another language other than English.
    4. Failure of supervisor to forward to that persons supervisor.
    5. Refusal of alternative methods for getting verification codes.

     
    • Lisa Griffis says:

      I totally agree I have over 300,000 assets in this company but can never get anyone to answer my calls

       
  • A. Friend says:

    Capital One Headquarters Executive Team looks like your text haas been hacked or not updated.

     
  • Barbara Gordy says:

    Trying to open a 360 performance acct several times on line. It stated info was incorrect. I have called and was told that my phone number was incorrect then I was transferred to someone else who stated my phone number was correct on my credit card acct and they wanted to transfer me back to the first person. I gave up.

    Can you help me? Thx
    Barbara Gordy
    678-516-1137

     
  • Viktoria says:

    The Credit Review Department makes up false information on the denial letter for credit increase even though a good payment history, extra payment(s), and good credit score can be proven in Federal Court! That means nothing to these people in this specific department stated.

     
  • claude peters says:

    Hello, my name is Claude Peters. I used to work with Mostafa Abdelguelil at Sodexo. I think he works now at Capitol One, and wonder if this comment could get to him so I could say hello and ask a question. Thanks.

     
  • UNHAPPY CUSTOMER says:

    I paid my bill using your ACA since you no longer accept debit payments. I made the payment on the 7th. I called your customer service on the 10 asking why they did not take the payment from my bank. They said the payment posted. However, you never took it from my bank account. Today is now the 13th and it still has not been removed from my bank account. I have called your customer service and they wont listen to me. They keep telling me it is my banks issue. NO IT’S NOT. YOUR SYSTEM NEVER PROPERLY SENT OUT THE ACA. YOU DID THIS TO ME LAST MONTH AND I’M GETTING PISSED. BRING BACK THE DEBIT PAYMENTS! Your customer service is a joke. Nobody listens to your customers. What happened to customers always being right! Trying to get someone on the phone to make a complaint is also a joke. WE YOUR CUSTOMERS ( THE PEOPLE MAKING YOU MONEY) ARE BEING TREATED LIKE CRAP. IT’S UNACCEPTABLE!

     
  • Alyce Hollis says:

    You are the worst card company for customer service ever!!!!!!!! No one will answer or discuss a thing! My bill I paid in full andnow I got another bill for more money!!! Calling customer service is an absolute JOKE!!!!!

     
    • Roger says:

      I was allowed to pay $131 to me credit card from my 360 account and h it was subtracted two days later stating not enough funds? Where did the $131 come from to pay my credit card and then be told it was a glitch in the system. Please reply

       
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