Where is Caesars Entertainment Corporate office Headquarters
Caesars Entertainment Headquarters Address and Contact
Caesars Entertainment Headquarters Location & Directions
Caesars Entertainment Headquarters Executive Team
|
Name |
Title |
|---|---|
|
Mark P. Frissora |
President, CEO & Director |
|
Eric Hession |
Executive VP & CFO |
|
Thomas M. Jenkin |
Global President of Destination Markets |
|
John Koster |
President of Northern Nevada Region |
|
Robert J. Morse |
President of Hospitality |
|
Marco A. Roca |
President of Global Development & Chief Development Officer |
|
Steven M. Tight |
President of International Development |
|
Janis Jones Blackhurst |
Executive Vice President of Public Policy & Corporate Responsibility |
|
Michael Daly |
Senior Vice President of Strategy and M&A |
|
Vince Donlevie |
Senior Vice President and General Manager of Harrahs Chester Casino & Racetrack |
About Caesars Entertainment, History and Headquarters Information
Formerly called The Promus Companies and Harrah’s Entertainment, Caesars Entertainment Corporation was incorporated by Bill Harrah in 1937. It started with a small bingo parlor in Reno, Nevada. Harrah’s Inc. was launched as a public corporation in 1971. In 1972, it became part of the American Stock Exchange and by 1973; Harrah’s became the first casino company that became part of the New York Stock Exchange. It has its headquarters in Paradise, Nevada. It was renamed to Caesars Entertainment, Inc. in 2004.
Caesars Entertainment Corporation is a gaming hotel that offers casino-entertainment and hospitality services. Caesars grew leaps and bounds and currently owns 50 casinos and seven golf courses under numerous brands in 13 U.S. states and five countries. Caesars is a public company and is owned by a group of private companies run by Apollo Global Management, TPG Capital and Paulson & Co. and Carl Icahn.
Caesars Entertainment Headquarters Photos
My husband and I planned the trip of a lifetime for our 3rd anniversary. I’m terminally ill and after I managed to come back from near death following a major stroke that left me on life support and left paralyzed from the waist down. By all laws of man….I should not be here writing this. Only being a very strong, stubborn woman who hears no or I can’t and it turns that negative prognosis into a dare!! I was told that I would NEVER walk again. That….I wasn’t even hearing…..since my entire career has been in emergency care and have loved to make people feel better while in a department that you don’t come to have a good time at. I pride myself on putting a smile on the face of patients who are suffering. I truly believe that true concern and acts of kindness help my patients as much as the medical care. I can promise you that I miss being the caregiver since becoming the patient though. SOOO….it took 14 months 3 weeks and 2 days and I wasn’t walking…I WAS RUNNING!!! My husband and I were supposed to be renewing our vows in a helicopter flying over the brite lights of Las Vegas on the night of our 3rd wedding anniversary. Due to COVID…we weren’t even allowed to go to a fast food restaurant for our first 2 anniversaries. Knowing that I’m on borrowed time, the fact that I’ve never been on a plane or even seen a mountain before…this trip should have been everything we dreamed about…Unfortunately, I had never been in the airport so I HAD NO IDEA that even though we paid for everything a year in advance, the airline could overbook the planes and there’s not a thing to do about it. They had us 3 departures and somehow were all of a sudden in Denver where they had us arrive on one side of the airport and gave us 15 minutes to clear security on the complete opposite side of the airport. We arrived the night of the 20th, we missed our anniversary helicopter trip…after 32 hours of just brutal circumstances, when we finally made it to our hotel…I was on the floor checking in. I was so sick after such madness, I was so sick that I could hardly even sit up let alone go to all the great places that we worked and saved to plan. My husband chose to stay at my side even though I begged him to go have some fun…he refused. So, there’s the back story. Now comes what our hotel experience decided to throw at us out of nowhere. You see upon checking in to The Linq, even though I checked and double checked before we left to make sure everything was paid in full and I needed to pay nothing further since I purchased everything a year in advance so we could ensure that everything was paid in advance and wasn’t expecting to owe anything past meals, the hotel clerk informed us that we needed to pay a bit over 100 dollars on our credit card. I was actually dealing with that issue from the floor. The stress through me into a seizure before we even made it out of the airport. I was so sick that after she explained that it was a deposit to cover any room service or trashed the room and would be refunded if it wasn’t used. We gave the card and went straight to the room. Just as we were walking in the room I received an alert that the hotel charged our for 240 dollars and some change instead of the 100.00. I immediately called the front desk and was told that we were charged the room cost, taxes and incidentals for the 2 days we weren’t even there for. I was assured that it would be sorted out when we checked out. When we went to check out, I was told by a supervisor that I called before checking to make sure that the costs were in the notes and that we would be checked out through a supervisor so the holds could be adjusted as they promised. Only, it wasn’t taken care of at all. Once again I was told that the room needed to be checked for damage and anything from room service could be covered. I was told that it would be 7 to 10 days but it would be refunded as promised. I waited more than 2 weeks before calling them. When the manager came on the line I was told that in order to receive the money quicker, she instructed me to file a claim with the credit card and it wouldn’t be disputed. I blindly believed them with each phone call and just did as instructed. Then I receive a message from my credit card. They lied. They fought the claim. Even keeping the money for the 2 days that we were stuck in the airport. The woman that I spoke with this morning was so extremely awful to me. I can’t believe that this woman pretty much laughed at me as she read all of the notes documented noting each lie and empty promise finishing with I should have known that I was being played. Told me I wasn’t going to receive a penny of my money. I asked for her name and she instead hung up on me. had me jumping through hoops while they did a sneak attack to dispute the claim knowing that by the time I figured it out….it would be to late for me to be able to fight it. Till that moment, I was never mean, threatening, demanding, swearing NOTHING until that hang up. That changed everything! I went online and began firing off emails, making calls and after seeing their ads of how good they treat the disabled guests….oh no…they were wrong and I have no problem calling them out for what they really are!!! I almost immediately had my phone ringing after hitting send. I received 2 calls back to back from their corporate office. Both women were stunned to hear my story. I was assured by both that if I could wait a couple more days so they could do what they needed to do to make things right, they each gave me their word that I would hear from them as quick as they could. I was back to having faith in them…..then I just had a 3rd return call. Only this came from the first supervisor to lie as he was checking us in. He made a comment about me being so sick that I was on the floor..obviously by saying that I KNEW that he was playing dumb while telling me that I was going to get 37 dollars and not a penny more. He told me that I was so scantless that I was demanding a refund simply because I am disabled…His name is Michael Illinsu… he mumbled the last letters as hung up on me. Michael…..I give you my word that you WILL NOT get away with speaking to me like I was just trying to get something for free by using my disability as the reason for my refund….I TOLD YOU THAT I WAS RECORDING YOU…..SINCE I WAS UNABLE TO BET WHILE ON VACATION…I AM MAKING A BET….ALL IN…that when your boss receives a copy of our conversation, the way you spoke to me…. I refuse to believe that you will still have your job as a supervisor afterwards. I am also reaching out to people who don’t take kindly when someone with a disability like I have is made to feel like less of a person from a bully like you…I can’t thank you enough for making the comment about me being so sick that I couldn’t even stand up while you were treating me the same exact way that you treated me today. Over 2 months of jumping through hoops never even being upset to keep hearing what else needed to be done just to receive what I’m not only owed but was promised by 6 different supervisor’s. You sir are no better a person because your a big healthy man who enjoys bullying a disabled woman….SHAME ON YOU!! You may not ever see or speak to me again BUT I promise you that I plan to reach out to anyone that I feel can help me to make sure that you won’t be treating another old disabled woman as you have treated me. Since I made sure you were aware of our conversation being recorded so you can’t even attempt to deny a second of our conversation.
On October 4th my husband and I checked into the hotel and had no issues. On October 5th we went to cash out at the sports book and we were carded to go in, I showed my I’d and so did my husband. My husband and I are both disabled veterans, my husband has had a traumatic brain injury and wears glasses to help with headaches from bright light. The lady carding us told him to remove his glasses and he asked her why he would have to remove them and then we told her he doesn’t even need to go in, it really hurts him to take them off. The people at the casino the night before didnt have a problem with it. His ID says that he’s a disabled veteran as does mine. I told her that I just needed to go in and cash out. The lady was very rude and was on the phone the whole time with a friend. I cashed out and we went back to the casino where we were met by casino security telling us we had to leave. Then they called the cops on us and would not even let us get our belongings from the room. They did not listen to us at all when we tried to tell them that we did nothing wrong. We were both threatened and treated very horribly and Noone used profanities or were disrespectful to any of the staff. It was a horrific experience. We left and went to Ballys and didn’t have any issues. Thank God we weren’t arrested for no reason at all. Just because a staff member at the casino had an attitude with us because of our disabilities. I’d like to be compensated for our horrible experience
We have been very upset about the way Isle of Capri in Lula Mississippi is run. First of all when room was reserved we were told $150 per night then we cancelled the Saturday and it was cancelled within the time span ..we stayed Friday night Oct7 , 2022.. we were charged $300 for one nite ,! Plus there was no WI-FI , there was no refrigerator..our lamp bulb was out .. no soap in bathroom .. it took a really long time to cool the room off ,! One small restaurant open for breakfast and had to wait about an hour to get breakfast .. The door didn’t lock and we had to really work with it to lock it ..we like to play poker at 5he bar but all but 2 of the slots didn’t work ! Over all a poor showing
for a casino & hotel ..
I was an employee at one of the Caesar’s properties on the strip for 9 years and was terminated in 2001, I did not see the infraction as they did , you would think I threw grandma down the stairwell, not the case any way I have recently reapplied and was told that I am on no rehire status, are you kidding me , all the boasting about how well you treat people, your staff, your employees, I make a mistake and you are too good to give me a second chance, every employee you have has made mistakes we are human it happens , we learn from it, evidently some one in HR didn’t care too much about what a person goes through that has never been terminated from any job, it hasn’t been an easy road for me after termination, and then to find out no rehire, thanks for opening the mental anguish door again. BTW I’m not disgruntled just disappointed with your character. WOW
CHECKED INTO HARRAHS ATLANTIC CITY ON 9/26. WE WERE BITTEN BY BED BUGS AND DISCOVERED ROACHES IN ANOTHER ROOM THAT WE WERE MOVED TO. THE HOUSE KEEPING SUPERVISOR DISMISSED ME AS WELL AS THE FRONT DESK MANAGER JACKLYN. WE ASKED TO TRANSFER TO ANOTHER ROOM AND WE WERE MADE TO WAIT OVER 3.HOURS ON THE CASINO FLOOR WHILE NOBODY ACCOMODATED US OR EVEN APOLOGISED FOR THE INCONVENIENCE.
MY NAME IS JOSEPH ROSADO AND MY GIRLFRIEND IS JEN DEERY. WE ARE BOTH DISABLED PERSONS AS WELL.SHE HAS CEREBRAL PALSY I HAVE A SPINAL CORD INJURY THAT CAUSES ME DEBILITATING PAIN.
THIS HAS BEEN EXTREMELY STRESSFUL SITUATION AND WE CAME TO HAVE A SHORT 2 NIGHT HOLIDAY BEFORE JEN GOES IN FOR OPEN HEART SURGERY TO CORRECT A VALVE PROBLEM SHE HAS THATS RELATED TO HER CP.
SHE WAS BITTEN BY BED BUGS IN ROOM 511 AND ROOM 15052 HAD ROACHES. WE WERE TREATED WITH LACK OF PROFESSIONALISM AMD I FIND IT REPREHENSIBLE TO SAY THE LEAST ALONG WITH THE FACT THAT THIS IS DOCUMENTED WITH SECURITY PERSONNEL AT HARRAHS AC I FIND IT NECESSARY TO CONTACT NJ STATE BOARD OF HEALTH TO PREVENT OTHER GUESTS FROM SUFFERING THIS TYPE OF MISTREATMMENT. UNFORTUNATELY WE ARE NOT THE ONLY GUESTS EITHER THAT THIS HAS HAPPENED TO. WE MET SEVERAL OTHER COUPLES AFFORDED THE SAME LACK OF PROFESSIONALISM AND DISDAIN AS JEN.AND I WERE.
ITS MY HOPE THAT WHOMEVER IS IN CHARGE OF HOSPITALITY WILL RECTIFY THIS AND IT WOULD BE NICE TO BE CONTACTED ABOUT THIS MATTER.
RESPECTFULLY
JOSEPH ROSADO
Hello,
This is my first time staying here at Caesar’s Palace since the pandemic. I have stayed here several times before the pandemic and had a great experience. However, this time around it was horrible. Absolutely unacceptable. My simple request was to try and get a room close to my aunt who was staying in Augustus tower. Does Caesar’s Palace management not require their managers to have etiquette towards their customers? The customary code of polite behavior in society does not exist within your employees. I spoke to one of your managers, Lindsey Goodall, who yelled at me and threatened me. When asked to speak to her manager, Alison Robins, she lied and told me her manager does not come in until 9 pm. After a few minutes she walked away without saying anything and sent Allison Robins to talk to me. I have no complaints about Allison Robins, she did speak very professionally and politely and apologized for Lindsey’s behavior. However, she failed to provide better customer service. She could’ve offered to try and make this situation better, but she didn’t. Hence, the reason of my email to you. What I experienced with Lindsey was absolutely unacceptable and unnecessary. How could this huge company of yours hire someone like her as a manager with no people skills. Out of all the hotels we could have stayed in Las Vegas, we chose to stay here only to get this discriminatory confrontation. I would like someone from upper management to contact me as soon as possible. I appreciate your time and call back.
Hilda
Was put on trespassing from all cesar’s properties. Been coming for over 10years. Could someone please contact me concerning this.
I am doing the status match from Wyndham. I have been a “Diamond” member for several years. I just suddenly been dropped to Gold after Feb. Ive contacted Wyndham, Diamond Line. Ive contacted the FB and this is what I get “From their latest update, you were gifted Diamond Status from Wyndham in 2022, which would not qualify for our Tier Match. If you re-earn your status from them, you can re-submit your request for Diamond Status for us” I was Diamond in 2021, 2020, 2019,etc. Thus I have been online since EOM Feb, Mar trying to fix this. Your site states 7 business days. I also see on my Caesars all my info, such a email, etc has been wiped. You need to send folks back to the office. P.S. At least Platinum as I am Army retiree and can prove it.
Harrahs doubled billed me for Room Fees that I had nothing to do with Sept 15 2021 I have involved my Navy Credit in this and filed a dispute but Harrahs never responded back and now Navy Federal and acct I’ve had for 36 years could be closed to being over drawn I have been assured by property that there would be swift actions to correct this but there has no New Orleans is my adopted city I love and i never would have thought a corporation as large as Ceasars would do this to a Service connected Disabled Honorably discharged Veteran who served his Country Proudly usnavydiver0922@yahoo.com 904.200.2150
To Whom It May Concern- I am writing about recent
information that the local hotel is hosting the conspiracy group Quonon. It is unbelievable that a corporation of your stature what host a group that seeks to overthrow the US government. I didn’t think you need the money that bad that you would besmirch Mr. Harrah’s and Carano’s name with such a decision. Please
reconsider this decision before your company becomes associated with and used by such a radical group.
Dear Mr Robert J. Morse:
The recent acquisition of Indiana Grand and Hoosier Park, in Indiana, are welcomed events with a few exceptions.
It is very aggrieved that we are no longer allowed to bring our own ‘Indiana Grand’ or ‘Hoosier Park’ glasses or cups into the casino for our personal use. Trust me………I understand the premise of not allowing people to bring in their own alcohol, but if the container is EMPTY when entering or leaving, then people would not be able to sneak in/out their own alcoholic spirits. The beverage containers now offered have NO LIDS, and just last night a lady sitting next to me spilled her entire drink on the playing surface of the machine she was playing. This does not bode well for the ones who play after her, because NO ONE will take the machine apart to clean the sticky mess that is left behind. My mother & I like using our glasses/cups with lids as we don’t like spills and sticky messes.
Another item about this ‘not letting us bring in our tumblers with lids’ is that IF one has a casino provided beverage glass or coffee cup………… when the beverage is empty, then we have to get up and go get more beverages………..which means that we are not playing!!!!! I know that the casino beverage servers are always around……. but getting a watered down beverage is not my idea of having a palatable soda of any kind.
My understanding is that we are, for the time being, allowed to bring in OTHER beverage glasses (i.e. McDonalds or Gas station branded containers w/lids) but that is to end as of the first of the year. Will be be able to bring in a Plain styrofoam cup with a lid, empty??? Even my Host has tried to intervene without success. She always bends over backwards to help me and my mother have a pleasant experience.
Another disappointing thing is the Sidewalk Cafe. Apparently the pastry chef has been changed and they no longer serve Cinnamon Rolls, Lemon Rolls and Raspberry Cheesecake among other treats. Some were a staple that many people depended on when they came in to start their day or to snack on in the middle of the night. I purchased some Tiramisu a couple of weeks ago, it was tasteless and other things that I have tried was very disappointing.
Just getting casino cash and weekly gifts is not the only thing that patrons want to be rewarded for. Our prior privileges are important to many of us and for those of us who are 7 Stars Members, offers of trips and other bonuses are secondary to the comfort we have while playing. For myself, I am OCD about sweaty glasses (whether paper or glass), can’t stand to touch them, and having my thermal glass with a lid is paramount to my playing comfort. Mother is a Diamond Player, and would love to have a cup of coffee that is hot and without lids the coffee cools down to fast and she is partially disabled and cannot just get up and get another cup of coffee and does not understand why lids are not provided.
At my age, semi-retired, I work part time so that I have quite a bit of funds to be able to come and play with, and it makes it less enjoyable when I cannot be comfortable.
So, it seems that there are a few things that have changed that could be remedied. It is not like Vegas where you get comped with Lobster & Steak dinners just for coming to play, we spend great deals of money for our enjoyment and “mindless entertainment”.
We have gone to Horseshoe of Indiana between New Albany & Elizabeth and have not really be very happy with the beverage situation but at least they would let us bring in a plain styrofoam glass/cup with a lid, and even Cherokee in North Carolina is, or has been, accommodating with the container situation in the past.
I am just getting back to being able to play, as I have had back surgery and been unable to play for several weeks, and now I am happy to be able to go again, only to find that unwelcomed changes have been instituted. If I have my glass filled with coffee or soft drink………… I PLAY uninterrupted!
Please address these concerns and complaints and see if there is anything that can be changed about the circumstances that have taken place recently.
Best regards,